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January 2017
Investor Review
This presentation contains forward-looking statements reflecting our current expectations that involve risks and uncertainties which are
subject to safe harbors under the Securities Act of 1933, as amended, or the Securities Act, and the Securities Exchange Act of 1934, as
amended, or the Exchange Act.
These forward-looking statements may include, but are not limited to, statements concerning our plans, objectives, expectations and
intentions, future financial position, future revenues, projected costs, expectations regarding demand and acceptance for our
technologies, growth opportunities and trends in the market in which we operate, prospects and plans and objectives of management.
The words “anticipates,” “believes,” “estimates," “expects,” “intends,” “may,” “plans,” “projects,” “will,” “would” and similar expressions
are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. We
may not actually achieve the plans, intentions or expectations disclosed in our forward-looking statements, and you should not place
undue reliance on our forward-looking statements.
These forward-looking statements involve risks and uncertainties that could cause our actual results to differ materially from those in
the forward-looking statements, including, without limitation, the risks set forth in Part II, Item 1A, “Risk Factors” in our Quarterly
Reports on Form 10-Q and in our other filings with the Securities and Exchange Commission. We do not assume any obligation to
update any forward-looking statements.
2
Forward-Looking Statements
3
• Large market shifting towards Vocera
• Market leader with compelling ROI
• Large wins validate sales strategy
• Software acquisition extends platform
• Accelerating toward target financial model
*Earnings before interest, taxes, depreciation and amortization, and further excludes
stock -based compensation and change in fair value of warrant and option liabilities.
**Represents the high end of the company’s guidance range
$95 M
$104 M
$128M
-13%
-3%
3%
FY14 FY15 FY16 Guide- High**
Revenue A-EBITDA %*
Significant Value Creating Opportunity
(1) Joint Commission, an independent healthcare accreditation organization
(2) Agarwal et. al. Univ. of Maryland, 2010
92% of physicians use unsecured SMS text for
patient care, leading to data breeches and HIPAA
violations resulting in over $1.5M in fines per year
Efficient communication is a primary component
in driving patient engagement and satisfaction
Nurses often only spend 20% of their time
delivering direct care at the patient bedside
69% of accidental deaths and serious injuries in
hospitals are caused by communications breakdowns1
Cybercriminals
are increasingly going after targets in
the medical and healthcare verticals
$12 billion
wasted annually
In U.S. hospitals as a result of
communication inefficiencies2
4
Healthcare Communication Challenges
Market Forces Vocera Forces
5
Political Forces
Sales & Marketing
Product
Technology Forces
Device of Choice
CC&C
Unified Platform
ROI Selling
Cross Selling
System-level Deals
Meaningful Use Hangover
ACA Repeal
Medicare/Medicaid
Hospital Budgets
Scalability
Integration
Unified Platform
Strong Backlog/Def
Revenue
Approaching Target
model
2017 Context
Vocera Before Vocera Now
Communications
Badge-Centric
Point Product
Department Sale
Clinical Workflow
Software-Centric
Complete Solution
Enterprise Sale
Strategic Evolution
• Large System Deals
• Further penetrate existing
health system customers
• Continue pace of new
customer acquisition
Building momentum
across new products
• EHR Integration
• Collaboration Suite
• Clinical Integration
• Even Driven Alerts
• Care Experience
Extend Reach to
New Users
• Physicians
• Long Term Care
• Surgery Centers
Attractive International
Markets
• Canada
• United Kingdom
• Saudi Arabia
• UAE
• Qatar
• Australia
• Singapore
• Malaysia
Core Customer
Growth
Software
New Users
International
Expansion
7
Our Opportunity: Multiple Avenues for Growth
Quality ExperiencePatient-CenteredCost
Enhance how care is
provided to help
patients to achieve
better outcomes
Increase
Operational
Efficiencies
Improve patient
experience by allowing
caregivers to be
Patient Centered
Improve the caregiver
experience by improving
workflow and empowering
care teams
The Quadruple Aim
8
Our Mission
By enabling the care team to get the data, context, presence, and insights needed to…
Achieve the Quadruple Aim
Focus on the Patient Enhance workflows Make information
and help easier to find
9
How Do We Do That?
10
Communicate Engage
Experience
Improve response
times, patient care,
safety and satisfaction
Over 120 clinical
integrations
Secure Text,
Voice, Image
Clinical Communication and Collaboration
11
Hospital Staff Physicians Post Acute Home
Badge MC40-HC iPhone Android Tablets Desktop
Voice Secure Texting Clinical Integration
and Workflow
Patient Engagement
Vocera Software Platform
Communication and Clinical Workflows
Master Directory with Care Team Sync
Staff Assignment and On-Call Scheduling
Analytics and Reporting
Certified Security
Clinical System Integrations
Enterprise-Grade Communication Platform
Vocera’s Clinical Integrations
EHR Nurse
Call
Physiologic
Monitoring
Patient
Management
RTLS Fall
Prevention
Enhance
Patient Safety
Increase
Patient Satisfaction
Improve
Team Efficiency
Decrease
Length of Stay
Platform integration delivers critical alerts to the right user, with the right
information, at the right time and place, on their device of choice
Patient SatisfactionCare Team Efficiency
12
Integrated with 120+ Clinical Systems
13
The Device of Choice Differentiator
Key Differentiators:
• Enterprise-class platform
(vs cobbling together vendors)
• Clinical Integration
• Device of Choice (Apple and Zebra)
• Vocera Badge resonates with nursing
• Superb References
• World-Class Support
and Professional Services
(1) Joint Commission, an independent healthcare accreditation organization
(2) Agarwal et. al. Univ. of Maryland, 2010 14
MEDCOM
Healthcare Recent Platform Wins Validate Strategy
15
Scalable, Secure and Integrated = we consistently win >70% of competitive sales
StatusQuo
• Pagers
• Overhead Paging
• Shouting or Walking
Wireless
Devices
• Spectralink
• Cisco
• Ascom
Smartphone
Apps
• Voalte
• Tiger Text
• Texting Solutions
• Mobile Apps
 Complete end-to-end solution
 Role-based intelligence
 Device of Choice
 Ease-of-use
 Hands-free
 Clinical integration
 Enterprise class
 Trusted provider
 Purpose-built device
 World class service and support
Competitive Landscape
16
10 minutes
per nurse per shift
Bed turnover
rates up 50%
OR revenues
up $780,000
350 more annual
OR capacity hours
4,000 annual ED
hours recaptured
Operational Efficiency
Response times down
from 2 minutes to
9 seconds
35% overall Sat Rating
improvement
25% improvement
in HCAHPS scores
Fall related injuries
down 60%; estimated
$1.27 mm savings
Patient Safety and Satisfaction
Compelling Return on Investment
17
• 60% revenues
are recurring
• High visibility
• Low customer
concentration
% of 2015
Revenue Revenue Streams
• Perpetual licenses
• Subscriptions
Software
*20% recurring
15%
• Software maintenance
• Technical support
Maintenance
*All recurring
37%
• Professional services
• Deployment & training
Services9%
39% Devices
*50% recurring
• Badges
• Batteries, chargers, accessories
Diversified Revenue Streams
(1) Earnings before interest, taxes, depreciation and amortization, and further
excludes stock -based compensation and change in fair value of warrant and option liabilities.
Revenue Q3 2016 Highlights
Adjusted EBITDA
$26.5 $33.8
$75.7
$91.7
Q3 15 Q3 16 YTD 15 YTD 16
($inMillions)
-$0.4
$2.6
-$3.0
$3.3
Q315 Q316 YTD 15 YTD 16
($inMillions)
Q3 Results exceeded expectations
• 28% Revenue Growth
• Software up 32% YTD 2016
• Record Q3 Backlog, and Deferred Revenue;
balanced growth
Solid Customer Base and Value Proposition
• 95%+ s/w maintenance renewal rate
• Strong competitive win rate
Expanding Profitability and Cash Flow
• A-EBITDA $2.6 million
• Positive operating cash flow
18
+28% +21%
Q3’16 & YTD Financial Highlights
19
Actual
2014 2015 Q1-Q3 ‘16
R&D % of Revenue 17.2% 15.3% 13%
S&M % of Revenue 47.4% 41.3% 38%
G&A % of Revenue 12.8% 11.8% 11%
~$200M
Target Model
12%
29%
8%
Sales
Notes
• All numbers are non-GAAP
• Mean peer group enterprise value comps are 3-4x Revenue and 12-15x A-EBITDA
Drivers
Operating Leverage Drives Significant Value
Thank you!

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Vocerainvestordeck january-2017final-web

  • 2. This presentation contains forward-looking statements reflecting our current expectations that involve risks and uncertainties which are subject to safe harbors under the Securities Act of 1933, as amended, or the Securities Act, and the Securities Exchange Act of 1934, as amended, or the Exchange Act. These forward-looking statements may include, but are not limited to, statements concerning our plans, objectives, expectations and intentions, future financial position, future revenues, projected costs, expectations regarding demand and acceptance for our technologies, growth opportunities and trends in the market in which we operate, prospects and plans and objectives of management. The words “anticipates,” “believes,” “estimates," “expects,” “intends,” “may,” “plans,” “projects,” “will,” “would” and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. We may not actually achieve the plans, intentions or expectations disclosed in our forward-looking statements, and you should not place undue reliance on our forward-looking statements. These forward-looking statements involve risks and uncertainties that could cause our actual results to differ materially from those in the forward-looking statements, including, without limitation, the risks set forth in Part II, Item 1A, “Risk Factors” in our Quarterly Reports on Form 10-Q and in our other filings with the Securities and Exchange Commission. We do not assume any obligation to update any forward-looking statements. 2 Forward-Looking Statements
  • 3. 3 • Large market shifting towards Vocera • Market leader with compelling ROI • Large wins validate sales strategy • Software acquisition extends platform • Accelerating toward target financial model *Earnings before interest, taxes, depreciation and amortization, and further excludes stock -based compensation and change in fair value of warrant and option liabilities. **Represents the high end of the company’s guidance range $95 M $104 M $128M -13% -3% 3% FY14 FY15 FY16 Guide- High** Revenue A-EBITDA %* Significant Value Creating Opportunity
  • 4. (1) Joint Commission, an independent healthcare accreditation organization (2) Agarwal et. al. Univ. of Maryland, 2010 92% of physicians use unsecured SMS text for patient care, leading to data breeches and HIPAA violations resulting in over $1.5M in fines per year Efficient communication is a primary component in driving patient engagement and satisfaction Nurses often only spend 20% of their time delivering direct care at the patient bedside 69% of accidental deaths and serious injuries in hospitals are caused by communications breakdowns1 Cybercriminals are increasingly going after targets in the medical and healthcare verticals $12 billion wasted annually In U.S. hospitals as a result of communication inefficiencies2 4 Healthcare Communication Challenges
  • 5. Market Forces Vocera Forces 5 Political Forces Sales & Marketing Product Technology Forces Device of Choice CC&C Unified Platform ROI Selling Cross Selling System-level Deals Meaningful Use Hangover ACA Repeal Medicare/Medicaid Hospital Budgets Scalability Integration Unified Platform Strong Backlog/Def Revenue Approaching Target model 2017 Context
  • 6. Vocera Before Vocera Now Communications Badge-Centric Point Product Department Sale Clinical Workflow Software-Centric Complete Solution Enterprise Sale Strategic Evolution
  • 7. • Large System Deals • Further penetrate existing health system customers • Continue pace of new customer acquisition Building momentum across new products • EHR Integration • Collaboration Suite • Clinical Integration • Even Driven Alerts • Care Experience Extend Reach to New Users • Physicians • Long Term Care • Surgery Centers Attractive International Markets • Canada • United Kingdom • Saudi Arabia • UAE • Qatar • Australia • Singapore • Malaysia Core Customer Growth Software New Users International Expansion 7 Our Opportunity: Multiple Avenues for Growth
  • 8. Quality ExperiencePatient-CenteredCost Enhance how care is provided to help patients to achieve better outcomes Increase Operational Efficiencies Improve patient experience by allowing caregivers to be Patient Centered Improve the caregiver experience by improving workflow and empowering care teams The Quadruple Aim 8 Our Mission
  • 9. By enabling the care team to get the data, context, presence, and insights needed to… Achieve the Quadruple Aim Focus on the Patient Enhance workflows Make information and help easier to find 9 How Do We Do That?
  • 10. 10 Communicate Engage Experience Improve response times, patient care, safety and satisfaction Over 120 clinical integrations Secure Text, Voice, Image Clinical Communication and Collaboration
  • 11. 11 Hospital Staff Physicians Post Acute Home Badge MC40-HC iPhone Android Tablets Desktop Voice Secure Texting Clinical Integration and Workflow Patient Engagement Vocera Software Platform Communication and Clinical Workflows Master Directory with Care Team Sync Staff Assignment and On-Call Scheduling Analytics and Reporting Certified Security Clinical System Integrations Enterprise-Grade Communication Platform
  • 12. Vocera’s Clinical Integrations EHR Nurse Call Physiologic Monitoring Patient Management RTLS Fall Prevention Enhance Patient Safety Increase Patient Satisfaction Improve Team Efficiency Decrease Length of Stay Platform integration delivers critical alerts to the right user, with the right information, at the right time and place, on their device of choice Patient SatisfactionCare Team Efficiency 12 Integrated with 120+ Clinical Systems
  • 13. 13 The Device of Choice Differentiator
  • 14. Key Differentiators: • Enterprise-class platform (vs cobbling together vendors) • Clinical Integration • Device of Choice (Apple and Zebra) • Vocera Badge resonates with nursing • Superb References • World-Class Support and Professional Services (1) Joint Commission, an independent healthcare accreditation organization (2) Agarwal et. al. Univ. of Maryland, 2010 14 MEDCOM Healthcare Recent Platform Wins Validate Strategy
  • 15. 15 Scalable, Secure and Integrated = we consistently win >70% of competitive sales StatusQuo • Pagers • Overhead Paging • Shouting or Walking Wireless Devices • Spectralink • Cisco • Ascom Smartphone Apps • Voalte • Tiger Text • Texting Solutions • Mobile Apps  Complete end-to-end solution  Role-based intelligence  Device of Choice  Ease-of-use  Hands-free  Clinical integration  Enterprise class  Trusted provider  Purpose-built device  World class service and support Competitive Landscape
  • 16. 16 10 minutes per nurse per shift Bed turnover rates up 50% OR revenues up $780,000 350 more annual OR capacity hours 4,000 annual ED hours recaptured Operational Efficiency Response times down from 2 minutes to 9 seconds 35% overall Sat Rating improvement 25% improvement in HCAHPS scores Fall related injuries down 60%; estimated $1.27 mm savings Patient Safety and Satisfaction Compelling Return on Investment
  • 17. 17 • 60% revenues are recurring • High visibility • Low customer concentration % of 2015 Revenue Revenue Streams • Perpetual licenses • Subscriptions Software *20% recurring 15% • Software maintenance • Technical support Maintenance *All recurring 37% • Professional services • Deployment & training Services9% 39% Devices *50% recurring • Badges • Batteries, chargers, accessories Diversified Revenue Streams
  • 18. (1) Earnings before interest, taxes, depreciation and amortization, and further excludes stock -based compensation and change in fair value of warrant and option liabilities. Revenue Q3 2016 Highlights Adjusted EBITDA $26.5 $33.8 $75.7 $91.7 Q3 15 Q3 16 YTD 15 YTD 16 ($inMillions) -$0.4 $2.6 -$3.0 $3.3 Q315 Q316 YTD 15 YTD 16 ($inMillions) Q3 Results exceeded expectations • 28% Revenue Growth • Software up 32% YTD 2016 • Record Q3 Backlog, and Deferred Revenue; balanced growth Solid Customer Base and Value Proposition • 95%+ s/w maintenance renewal rate • Strong competitive win rate Expanding Profitability and Cash Flow • A-EBITDA $2.6 million • Positive operating cash flow 18 +28% +21% Q3’16 & YTD Financial Highlights
  • 19. 19 Actual 2014 2015 Q1-Q3 ‘16 R&D % of Revenue 17.2% 15.3% 13% S&M % of Revenue 47.4% 41.3% 38% G&A % of Revenue 12.8% 11.8% 11% ~$200M Target Model 12% 29% 8% Sales Notes • All numbers are non-GAAP • Mean peer group enterprise value comps are 3-4x Revenue and 12-15x A-EBITDA Drivers Operating Leverage Drives Significant Value