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May, 2018
Investor Presentation
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
This presentation contains forward-looking statements reflecting our current expectations that involve risks and uncertainties which are
subject to safe harbors under the Securities Act of 1933, as amended, or the Securities Act, and the Securities Exchange Act of 1934, as
amended, or the Exchange Act.
These forward-looking statements may include, but are not limited to, statements concerning our plans, objectives, expectations and
intentions, future financial position, future revenues, projected costs, expectations regarding demand and acceptance for our
technologies, growth opportunities and trends in the market in which we operate, prospects and plans and objectives of management.
The words “anticipates,” “believes,” “estimates," “expects,” “intends,” “may,” “plans,” “projects,” “will,” “would” and similar expressions
are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. We
may not actually achieve the plans, intentions or expectations disclosed in our forward-looking statements, and you should not place
undue reliance on our forward-looking statements.
These forward-looking statements involve risks and uncertainties that could cause our actual results to differ materially from those in
the forward-looking statements, including, without limitation, the risks set forth in Part II, Item 1A, “Risk Factors” in our Quarterly
Reports on Form 10-Q and in our other filings with the Securities and Exchange Commission. We do not assume any obligation to
update any forward-looking statements.
2
Forward-Looking Statements
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
3
• Large market shifting toward Vocera
• Market leader with compelling ROI
• Large wins validate sales strategy
• Software acquisition extends platform
• Accelerating operating leverage
Our Opportunity
Earnings before interest, taxes, depreciation and amortization, and further excludes stock -based compensation and
change in fair value of warrant and option liabilities. See Appendix for a reconciliation.
*Represents the high end of the company’s guidance range provided February 8, 2018.
$104
$128
$163
$183*
-3%
3%
8%
11%
FY15 FY16 FY17 FY18 Guide -
High*
Revenue A-EBITDA %
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
Vocera Before Vocera Now
Communications
Badge-Centric
Point Product
Department Sale
Clinical Workflow
Software-Centric
Complete Solution
Enterprise Sale
Strategic Evolution
4
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
Quality ResiliencyPatient-CenteredCost
Enhance how care is
provided to help
patients to achieve
better outcomes
Increase
operational
efficiencies
Improve patient
experience by allowing
caregivers to be
Patient Centered
Improve the caregiver
experience by improving
workflow and empowering
care teams
The Quadruple Aim
5
Our Mission
©2017 Vocera Communications.All rights reserved.
6
Broadcast to OR Turnover
Call on-call Orthopedic Surgeon
Secure text to on-call Cardiologist
Urgent call to ED Charge Nurse
The Call Sheet Transformed
©2017 Vocera Communications.All rights reserved.
6,986
Hospitals
in the U.S.(1)
U.S. Hospitals
1126
(1)
7
Large Global Market Opportunity 2017
(1 ) Based on Definitive US Healthcare Database. As of January 1, 2017
International
Healthcare Facilities
~250
Global Non-
Healthcare Facilities
~270
~$6 Billion Global Market Opportunity
1126
5212
Vocera Hospitals US Hospitals
18% U.S. Penetration Rate
(1)
(6338 Total US Hospitals)
*Federal numbers are for acute care hospitals, do not include clinics or ambulatory care centers
~130 new healthcare facilities in 2017
Fed Hospitals
(1)
Vocera* Total
(1)
VA 73 164
DoD 21 46
Total 94 210
U.S. Healthcare
(non hospital)
92
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
8
Communicate, Collaborate, Make Informed
Decisions Quickly
PHYSICIAN
✓ Collaborate whether inside
or outside the hospital
NURSE
✓Reach the right person
without names or numbers
NURSE SUPERVISOR
✓Keep nurses and
patients safer
HOSPITALIST
✓Receive timely, relevant
patient information
HOUSEKEEPING
✓Increase bed turnover
Alert & Alarm
Intelligence
Electronic
Health Record
Nurse Call
Physiologic
Monitor
Bed
Management
Real-Time
Location System
Laboratory
Info System
INPUTS
Dynamic Data
Aggregation of Patient
Events and Context
OUTPUTS
Context-Aware Events
Response and Critical
Collaboration
Dynamic Master
Directory
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
9
Recent Platform Wins Validate Strategy
MEDCOM
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
10
The Patient Journey in a Real Time Health System
Admission,
discharge,
transfer
Test
results
Nurse-
physician
consult
Obtain,
clarify, change
orders
Update
Patient
status
Streamline
Patient
flow
“The RTHS uses information
and communication technology
to reduce the time in which
patient information and
medical knowledge is collected,
analyzed, shared and applied.”
Source: Gartner Real-Time Health System Technologies
Requirements:
• Aware
• Integrated
• Collaborative
• Patient-Centric
(1) Earnings before interest, taxes, depreciation and amortization, and further
excludes stock -based compensation and change in fair value of warrant and option liabilities.
Revenue Q4 2017 Highlights
Adjusted EBITDA
$36.6 $40.2
$127.7
$162.5
Q117 Q118 2016 2017
($inMillions)
-$0.6
$1.8 $4.3
$13.1
Q117 Q118 2016 2017
($inMillions)
Q1/2018 Results exceeded expectations
• Q1: 10% Revenue Growth, 2017: +27%
• Q1: 41% Software Growth, 2017: +36%
• $109.1 million Backlog + Deferred Revenue
Solid Customer Base and Value Proposition
• 95%+ s/w maintenance renewal rate
• Strong competitive win rate
Expanding Profitability and Cash Flow
• A-EBITDA $13.1 million in 2017
• A-EBITDA $1.8M in Q118
• $82 million in cash on balance sheet
11
+10% +27%
Q1’18 Financial Highlights
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
12
% 2017
Revenue
17%
Software
Maintenance
*All recurring
32%
Professional
Services
*15%+ recurring
13%
38%
Devices
*44% recurring
Diversified Revenue, High Visibility
• Greater than 50%
of revenues are
recurring
• High visibility
• Low customer
concentration
Software
*10%+ subscription
*%’s are of the specific category, not company revenue.
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
Software
Maintenance
Professional
Services
Software
Hardware
13
Larger Deals, Higher Software Mix
$9.4M $14.9M $14.4M $3.5M $3.1M
$ values are in bookings
VA = New facilities added in 2017
$1.9M
31%
18%
32% 30%
13%
34%
12%
14%
13% 19%
24%
15%
39%
29%
35%
19%
56%
51%
18%
39%
20%
32%
7%
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
14
Actual
2014 2015 2016 2017
R&D % of Revenue 17% 15% 13% 16%
S&M % of Revenue 47% 41% 37% 32%
G&A % of Revenue 13% 12% 11% 10%
Target Model
12%
29%
8%
Sales
Notes
• All numbers are non-GAAP, see appendix for reconciliation.
• Mean peer group enterprise value comps are 3-4x Revenue and 12-15x A-EBITDA
Drivers
Operating Leverage Drives Significant Value
Thank you!
Appendix
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
17
GAAP to Non-GAAP Reconciliation Q1 2018
Vocera Communications, Inc.
Three months ended March 31, 2018
Stock Intangible Acquisition
(In thousands) GAAP compensation amortization related Total Non-GAAP
2018 expense (a) (b) expense (c) adjustments 2018
Reconciliation of GAAP Gross Profit to Non-GAAP Gross Profit (Unaudited)
Revenue
Product $ 21,087 $ — $ — $ — $ — $ 21,087
Service 19,155 — — — — 19,155
Total revenue 40,242 — — — — 40,242
Cost of revenue
Product 6,345 101 828 — 929 5,416
Service 9,996 646 — 60 706 9,290
Total cost of revenue 16,341 747 828 60 1,635 14,706
Gross profit $ 23,901 $ 747 $ 828 $ 60 $ 1,635 $ 25,536
Stock Intangible Acquisition
(In thousands) GAAP compensation amortization related Total Non-GAAP
2018 expense (a) (b) expense (c) adjustments 2018
Reconciliation of GAAP Operating Expenses to Non-GAAP Operating Expenses (Unaudited)
Research and development $ 7,314 $ 607 $ — $ — $ 607 $ 6,707
Sales and marketing 15,022 1,496 378 — 1,874 13,148
General and administrative 6,359 1,737 45 196 1,978 4,381
Total operating expenses $ 28,695 $ 3,840 $ 423 $ 196 $ 4,459 $ 24,236
(a) This adjustment reflects the accounting impact of non-cash stock-based compensation expense.
(b) This adjustment reflects the accounting impact of acquisitions in 2010, 2014 and 2016 in non-cash expense.
(c) This adjustment reflects the costs associated with the acquisition in 2016.
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
18
GAAP to Non-GAAP Reconciliation 2017
Vocera Communications, Inc.
Year ended December 31, 2017
Stock Intangible Acquisition
(In thousands) GAAP compensation amortization related Total Non-GAAP
2017 expense (a) (b) expense (c) adjustments 2017
Reconciliation of GAAP Gross Profit to Non-GAAP Gross Profit (Unaudited)
Revenue
Product $ 88,865 $ — $ — $ — $ — $ 88,865
Service 73,683 — — — — 73,683
Total revenue 162,548 — — — — 162,548
Cost of revenue
Product 27,244 413 2,873 — 3,286 23,958
Service 37,683 2,458 — 289 2,747 34,936
Total cost of revenue 64,927 2,871 2,873 289 6,033 58,894
Gross profit $ 97,621 $ 2,871 $ 2,873 $ 289 $ 6,033 $ 103,654
Stock Intangible Acquisition
(In thousands) GAAP compensation amortization related Total Non-GAAP
2017 expense (a) (b) expense (c) adjustments 2017
Reconciliation of GAAP Operating Expenses to Non-GAAP Operating Expenses (Unaudited)
Research and development $ 27,685 $ 2,122 $ — $ 47 $ 2,169 $ 25,516
Sales and marketing 59,986 6,563 1,539 15 8,117 51,869
General and administrative 23,970 6,640 221 918 7,779 16,191
Total operating expenses $ 111,641 $ 15,325 $ 1,760 $ 980 $ 18,065 $ 93,576
(a) This adjustment reflects the accounting impact of non-cash stock-based compensation expense.
(b) This adjustment reflects the accounting impact of acquisitions in 2010, 2014 and 2016 in non-cash expense.
(c) This adjustment reflects the costs associated with the acquisition in 2016.
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
19
GAAP to Non-GAAP Reconciliation 2016
Vocera Communications, Inc.
Year ended December 31, 2016
Stock Intangible Acquisition
(In thousands) GAAP compensation amortization related Total Non-GAAP
2016 expense (a) (b) expense (c) adjustments 2016
ReconciliationofGAAP Gross Profit to Non-GAAP GrossProfit (Unaudited)
Revenue
Product $ 70,667 $ — $ 70,667
Service 57,029 — 57,029
Total revenue 127,696 — — — — 127,696
Cost of revenue
Product 22,788 235 672 907 21,881
Service 26,287 1,153 — 274 1,427 24,860
Total cost of
revenue 49,075 1,388 672 274 2,334 46,741
Gross profit $ 78,621 $ (1,388 ) $ (672) $ (274) $ (2,334) $ 80,955
Stock Intangible Acquisition
(In thousands) GAAP compensation amortization related Total Non-GAAP
2016 expense (a) (b) expense (c) adjustments 2016
ReconciliationofGAAP Operating Expenses to Non-GAAP OperatingExpenses (Unaudited)
Researchand
development $ 18,266 $ 1,158 $ — $ 23 $ 1,181 $ 17,085
Sales and marketing 52,811 4,625 415 399 5,439 47,372
General and
administrative 24,499 4,864 288 5,126 10,278 14,221
Total operating
expenses $ 95,576 $ 10,647 $ 703 $ 5,548 $ 16,898 $ 78,678
(a) This adjustment reflects the accountingimpact of non-cashstock-basedcompensationexpense.
(b) This adjustment reflectsthe accountingimpact of acquisitions in2010, 2014 and2016 innon-cashexpense.
(c) This adjustment reflects the costs associatedwiththe acquisitionin2016.
©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved.
20
GAAP to Non-GAAP Reconciliation 2015
Year ended December 31, 2015
Stock Intangible
(In thousands) GAAP compensation amortization Litigation Total Non-GAAP
2015 expense (a) (b) expense (c) adjustments 2015
Reconciliation of GAAP Gross Profit to Non-GAAP Gross Profit (Unaudited)
Revenue
Product $ 55,716 $ — $ 55,716
Service 48,370 — 48,370
Total revenue 104,086 — — — — 104,086
Cost of revenue
Product 19,666 232 323 555 19,111
Service 19,844 1,036 — 1,036 18,808
Total cost of
revenue 39,510 1,268 323 — 1,591 37,919
Gross profit 64,576 (1,268) (323) — (1,591) 66,167
Reconciliation of GAAP Operating Expenses to Non-GAAP Operating Expenses (Unaudited)
Research and
development 16,990 1,072 — 1,072 15,918
Sales and marketing 47,647 4,486 229 4,715 42,932
General and
administrative 16,734 4,179 243 9 4,431 12,303
Total operating
expenses 81,371 9,737 472 9 10,218 71,153
(a) This adjustment reflects the accounting impact of non-cash stock-based compensation expense.
(b) This adjustment reflects the accounting impact of acquisitions in 2010 and 2014 in non-cash expense.
(c) This operating expense adjustment reflects class action litigation expenses from the August 2013 lawsuit.

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Vocera investordeck may 2018 web

  • 2. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. This presentation contains forward-looking statements reflecting our current expectations that involve risks and uncertainties which are subject to safe harbors under the Securities Act of 1933, as amended, or the Securities Act, and the Securities Exchange Act of 1934, as amended, or the Exchange Act. These forward-looking statements may include, but are not limited to, statements concerning our plans, objectives, expectations and intentions, future financial position, future revenues, projected costs, expectations regarding demand and acceptance for our technologies, growth opportunities and trends in the market in which we operate, prospects and plans and objectives of management. The words “anticipates,” “believes,” “estimates," “expects,” “intends,” “may,” “plans,” “projects,” “will,” “would” and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. We may not actually achieve the plans, intentions or expectations disclosed in our forward-looking statements, and you should not place undue reliance on our forward-looking statements. These forward-looking statements involve risks and uncertainties that could cause our actual results to differ materially from those in the forward-looking statements, including, without limitation, the risks set forth in Part II, Item 1A, “Risk Factors” in our Quarterly Reports on Form 10-Q and in our other filings with the Securities and Exchange Commission. We do not assume any obligation to update any forward-looking statements. 2 Forward-Looking Statements
  • 3. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. 3 • Large market shifting toward Vocera • Market leader with compelling ROI • Large wins validate sales strategy • Software acquisition extends platform • Accelerating operating leverage Our Opportunity Earnings before interest, taxes, depreciation and amortization, and further excludes stock -based compensation and change in fair value of warrant and option liabilities. See Appendix for a reconciliation. *Represents the high end of the company’s guidance range provided February 8, 2018. $104 $128 $163 $183* -3% 3% 8% 11% FY15 FY16 FY17 FY18 Guide - High* Revenue A-EBITDA %
  • 4. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. Vocera Before Vocera Now Communications Badge-Centric Point Product Department Sale Clinical Workflow Software-Centric Complete Solution Enterprise Sale Strategic Evolution 4
  • 5. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. Quality ResiliencyPatient-CenteredCost Enhance how care is provided to help patients to achieve better outcomes Increase operational efficiencies Improve patient experience by allowing caregivers to be Patient Centered Improve the caregiver experience by improving workflow and empowering care teams The Quadruple Aim 5 Our Mission
  • 6. ©2017 Vocera Communications.All rights reserved. 6 Broadcast to OR Turnover Call on-call Orthopedic Surgeon Secure text to on-call Cardiologist Urgent call to ED Charge Nurse The Call Sheet Transformed
  • 7. ©2017 Vocera Communications.All rights reserved. 6,986 Hospitals in the U.S.(1) U.S. Hospitals 1126 (1) 7 Large Global Market Opportunity 2017 (1 ) Based on Definitive US Healthcare Database. As of January 1, 2017 International Healthcare Facilities ~250 Global Non- Healthcare Facilities ~270 ~$6 Billion Global Market Opportunity 1126 5212 Vocera Hospitals US Hospitals 18% U.S. Penetration Rate (1) (6338 Total US Hospitals) *Federal numbers are for acute care hospitals, do not include clinics or ambulatory care centers ~130 new healthcare facilities in 2017 Fed Hospitals (1) Vocera* Total (1) VA 73 164 DoD 21 46 Total 94 210 U.S. Healthcare (non hospital) 92
  • 8. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. 8 Communicate, Collaborate, Make Informed Decisions Quickly PHYSICIAN ✓ Collaborate whether inside or outside the hospital NURSE ✓Reach the right person without names or numbers NURSE SUPERVISOR ✓Keep nurses and patients safer HOSPITALIST ✓Receive timely, relevant patient information HOUSEKEEPING ✓Increase bed turnover Alert & Alarm Intelligence Electronic Health Record Nurse Call Physiologic Monitor Bed Management Real-Time Location System Laboratory Info System INPUTS Dynamic Data Aggregation of Patient Events and Context OUTPUTS Context-Aware Events Response and Critical Collaboration Dynamic Master Directory
  • 9. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. 9 Recent Platform Wins Validate Strategy MEDCOM
  • 10. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. 10 The Patient Journey in a Real Time Health System Admission, discharge, transfer Test results Nurse- physician consult Obtain, clarify, change orders Update Patient status Streamline Patient flow “The RTHS uses information and communication technology to reduce the time in which patient information and medical knowledge is collected, analyzed, shared and applied.” Source: Gartner Real-Time Health System Technologies Requirements: • Aware • Integrated • Collaborative • Patient-Centric
  • 11. (1) Earnings before interest, taxes, depreciation and amortization, and further excludes stock -based compensation and change in fair value of warrant and option liabilities. Revenue Q4 2017 Highlights Adjusted EBITDA $36.6 $40.2 $127.7 $162.5 Q117 Q118 2016 2017 ($inMillions) -$0.6 $1.8 $4.3 $13.1 Q117 Q118 2016 2017 ($inMillions) Q1/2018 Results exceeded expectations • Q1: 10% Revenue Growth, 2017: +27% • Q1: 41% Software Growth, 2017: +36% • $109.1 million Backlog + Deferred Revenue Solid Customer Base and Value Proposition • 95%+ s/w maintenance renewal rate • Strong competitive win rate Expanding Profitability and Cash Flow • A-EBITDA $13.1 million in 2017 • A-EBITDA $1.8M in Q118 • $82 million in cash on balance sheet 11 +10% +27% Q1’18 Financial Highlights
  • 12. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. 12 % 2017 Revenue 17% Software Maintenance *All recurring 32% Professional Services *15%+ recurring 13% 38% Devices *44% recurring Diversified Revenue, High Visibility • Greater than 50% of revenues are recurring • High visibility • Low customer concentration Software *10%+ subscription *%’s are of the specific category, not company revenue.
  • 13. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. Software Maintenance Professional Services Software Hardware 13 Larger Deals, Higher Software Mix $9.4M $14.9M $14.4M $3.5M $3.1M $ values are in bookings VA = New facilities added in 2017 $1.9M 31% 18% 32% 30% 13% 34% 12% 14% 13% 19% 24% 15% 39% 29% 35% 19% 56% 51% 18% 39% 20% 32% 7%
  • 14. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. 14 Actual 2014 2015 2016 2017 R&D % of Revenue 17% 15% 13% 16% S&M % of Revenue 47% 41% 37% 32% G&A % of Revenue 13% 12% 11% 10% Target Model 12% 29% 8% Sales Notes • All numbers are non-GAAP, see appendix for reconciliation. • Mean peer group enterprise value comps are 3-4x Revenue and 12-15x A-EBITDA Drivers Operating Leverage Drives Significant Value
  • 17. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. 17 GAAP to Non-GAAP Reconciliation Q1 2018 Vocera Communications, Inc. Three months ended March 31, 2018 Stock Intangible Acquisition (In thousands) GAAP compensation amortization related Total Non-GAAP 2018 expense (a) (b) expense (c) adjustments 2018 Reconciliation of GAAP Gross Profit to Non-GAAP Gross Profit (Unaudited) Revenue Product $ 21,087 $ — $ — $ — $ — $ 21,087 Service 19,155 — — — — 19,155 Total revenue 40,242 — — — — 40,242 Cost of revenue Product 6,345 101 828 — 929 5,416 Service 9,996 646 — 60 706 9,290 Total cost of revenue 16,341 747 828 60 1,635 14,706 Gross profit $ 23,901 $ 747 $ 828 $ 60 $ 1,635 $ 25,536 Stock Intangible Acquisition (In thousands) GAAP compensation amortization related Total Non-GAAP 2018 expense (a) (b) expense (c) adjustments 2018 Reconciliation of GAAP Operating Expenses to Non-GAAP Operating Expenses (Unaudited) Research and development $ 7,314 $ 607 $ — $ — $ 607 $ 6,707 Sales and marketing 15,022 1,496 378 — 1,874 13,148 General and administrative 6,359 1,737 45 196 1,978 4,381 Total operating expenses $ 28,695 $ 3,840 $ 423 $ 196 $ 4,459 $ 24,236 (a) This adjustment reflects the accounting impact of non-cash stock-based compensation expense. (b) This adjustment reflects the accounting impact of acquisitions in 2010, 2014 and 2016 in non-cash expense. (c) This adjustment reflects the costs associated with the acquisition in 2016.
  • 18. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. 18 GAAP to Non-GAAP Reconciliation 2017 Vocera Communications, Inc. Year ended December 31, 2017 Stock Intangible Acquisition (In thousands) GAAP compensation amortization related Total Non-GAAP 2017 expense (a) (b) expense (c) adjustments 2017 Reconciliation of GAAP Gross Profit to Non-GAAP Gross Profit (Unaudited) Revenue Product $ 88,865 $ — $ — $ — $ — $ 88,865 Service 73,683 — — — — 73,683 Total revenue 162,548 — — — — 162,548 Cost of revenue Product 27,244 413 2,873 — 3,286 23,958 Service 37,683 2,458 — 289 2,747 34,936 Total cost of revenue 64,927 2,871 2,873 289 6,033 58,894 Gross profit $ 97,621 $ 2,871 $ 2,873 $ 289 $ 6,033 $ 103,654 Stock Intangible Acquisition (In thousands) GAAP compensation amortization related Total Non-GAAP 2017 expense (a) (b) expense (c) adjustments 2017 Reconciliation of GAAP Operating Expenses to Non-GAAP Operating Expenses (Unaudited) Research and development $ 27,685 $ 2,122 $ — $ 47 $ 2,169 $ 25,516 Sales and marketing 59,986 6,563 1,539 15 8,117 51,869 General and administrative 23,970 6,640 221 918 7,779 16,191 Total operating expenses $ 111,641 $ 15,325 $ 1,760 $ 980 $ 18,065 $ 93,576 (a) This adjustment reflects the accounting impact of non-cash stock-based compensation expense. (b) This adjustment reflects the accounting impact of acquisitions in 2010, 2014 and 2016 in non-cash expense. (c) This adjustment reflects the costs associated with the acquisition in 2016.
  • 19. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. 19 GAAP to Non-GAAP Reconciliation 2016 Vocera Communications, Inc. Year ended December 31, 2016 Stock Intangible Acquisition (In thousands) GAAP compensation amortization related Total Non-GAAP 2016 expense (a) (b) expense (c) adjustments 2016 ReconciliationofGAAP Gross Profit to Non-GAAP GrossProfit (Unaudited) Revenue Product $ 70,667 $ — $ 70,667 Service 57,029 — 57,029 Total revenue 127,696 — — — — 127,696 Cost of revenue Product 22,788 235 672 907 21,881 Service 26,287 1,153 — 274 1,427 24,860 Total cost of revenue 49,075 1,388 672 274 2,334 46,741 Gross profit $ 78,621 $ (1,388 ) $ (672) $ (274) $ (2,334) $ 80,955 Stock Intangible Acquisition (In thousands) GAAP compensation amortization related Total Non-GAAP 2016 expense (a) (b) expense (c) adjustments 2016 ReconciliationofGAAP Operating Expenses to Non-GAAP OperatingExpenses (Unaudited) Researchand development $ 18,266 $ 1,158 $ — $ 23 $ 1,181 $ 17,085 Sales and marketing 52,811 4,625 415 399 5,439 47,372 General and administrative 24,499 4,864 288 5,126 10,278 14,221 Total operating expenses $ 95,576 $ 10,647 $ 703 $ 5,548 $ 16,898 $ 78,678 (a) This adjustment reflects the accountingimpact of non-cashstock-basedcompensationexpense. (b) This adjustment reflectsthe accountingimpact of acquisitions in2010, 2014 and2016 innon-cashexpense. (c) This adjustment reflects the costs associatedwiththe acquisitionin2016.
  • 20. ©2017 Vocera Communications.All rights reserved.©2017 Vocera Communications.All rights reserved. 20 GAAP to Non-GAAP Reconciliation 2015 Year ended December 31, 2015 Stock Intangible (In thousands) GAAP compensation amortization Litigation Total Non-GAAP 2015 expense (a) (b) expense (c) adjustments 2015 Reconciliation of GAAP Gross Profit to Non-GAAP Gross Profit (Unaudited) Revenue Product $ 55,716 $ — $ 55,716 Service 48,370 — 48,370 Total revenue 104,086 — — — — 104,086 Cost of revenue Product 19,666 232 323 555 19,111 Service 19,844 1,036 — 1,036 18,808 Total cost of revenue 39,510 1,268 323 — 1,591 37,919 Gross profit 64,576 (1,268) (323) — (1,591) 66,167 Reconciliation of GAAP Operating Expenses to Non-GAAP Operating Expenses (Unaudited) Research and development 16,990 1,072 — 1,072 15,918 Sales and marketing 47,647 4,486 229 4,715 42,932 General and administrative 16,734 4,179 243 9 4,431 12,303 Total operating expenses 81,371 9,737 472 9 10,218 71,153 (a) This adjustment reflects the accounting impact of non-cash stock-based compensation expense. (b) This adjustment reflects the accounting impact of acquisitions in 2010 and 2014 in non-cash expense. (c) This operating expense adjustment reflects class action litigation expenses from the August 2013 lawsuit.