Courtney and his team demonstrated exceptional capability by competing in a retail innovation challenge. Courtney's dynamic leadership style ensured a professional solution was presented, as he was open to input while maintaining a consistent vision. Although involved in strategy, Courtney also interfaces between stakeholders and his team hands-on. This merging of operations and expectations management results in a consistent customer experience required by blue chip organizations, as Courtney always acts with integrity prioritizing the organization's interests.

1. To whom it may concern, 1.2.17
Courtney and his team have demonstrated exceptional capability and competence when
competing in the ATTACQ Retail Innovation Challenge with LaunchLab.
Courtney’s dynamic leadership style has be thoroughly communicated throughout his
team to ensure a professional and coherent solution is presented. He has been very open
to input and seeks to customize their offering to their clients, while at the same time
maintaining a consistent vision and service.
Although Courtney is involved in the strategic part of his business, he has a hands on
approach when interfacing between multiple stakeholders and his team.
This approach of merging the operational and expectation management aspects results in
a consistent proactive customer experience which a blue chip organisation requires. He
has acted with integrity always ensuring the interests of the organisation are a priority.
I would have no hesitation in recommending Courtney in any endeavor he may pursue.
Yours Truly,
Brandon Paschal
LaunchLab (Pty) Ltd | Hammanshand Road | Stellenbosch 7600, South Africa
Tel: 021 808 9494 | info@launchlab.co.za | www.launchlab.co.za