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Aviation Safety, Security &
the Environment: The Way
Forward
Vince Galotti
Chief/Air Traffic Management
ICAO
Safety and Efficiency
An ICAO Perspective
Presentation Outline
Two issues
Evolution of ICAO’s efforts toward a
more seamless and global ATM
system
Safety Management
CONTINUED EVOLUTION TOWARD
A MORE GLOBAL AND SEAMLESS ATM SYSTEM
Global ATM Operational Concept
 Provides the ICAO vision of seamless, global ATM system
 Endorsed by 11th ANCONF
 SESAR and NexGen are adapting the concept
Performance Based Transition
 Global Air Navigation Plan
23 Global Plan Initiatives
Stems from industry roadmap
Assists in establishment of performance objectives
Assists in implementation of ATM operational
improvements
4
Safety Management
How do we ensure safety in the more
complex, synchronized global system
that we strive toward
5
The evolution of safety thinking
TECHNICAL FACTORS
HUMAN FACTORS
ORGANIZATIONAL
FACTORS
TODAY
1950s 1970s 1990s 2000s
6
Concept of safety
 The elimination of accidents (and serious incidents) is
unachievable.
 Failures will occur, in spite of the most accomplished
prevention efforts.
 No human endeavour or human-made system can be
free from risk and error.
 Controlled risk and error is acceptable in an inherently
safe system.
7
Concept of safety (Doc 9859)
Safety is the state in which the risk of harm to persons
or property damage is reduced to, and maintained at or
below, an acceptable level through a continuing
process of hazard identification and risk
management.
8
The management dilemma
Production
Protection
Resources
Resources
Management levels
9
The big picture
Operation of aircraft
Maintenance of aircraft
Air traffic services
Aerodromes
Two audience groups
States
Service providers
Three distinct requirements
Safety programme
SMS
 Management accountability
10
As of 23 November 2006
States shall establish a safety programme, in order to
achieve an acceptable level of safety in:
The operation of aircraft
The maintenance of aircraft
The provision of air traffic services
Aerodrome operations
The acceptable level of safety to be achieved shall be
established by the State(s) concerned
11
What is a safety programme?
An integrated set of regulations and activities aimed at
improving safety.
States are responsible for establishing a safety
programme:
Safety regulation
Safety oversight
Accident/incident investigation
Mandatory/voluntary reporting systems
Safety data analysis and exchange
Safety assurance
Safety promotion
12
As of 23 November 2006
States shall require, as part of their safety programme, that
an [operator, maintenance organization, ATS provider,
certified aerodrome operator] implements a safety
management system accepted by the State that, as a
minimum:
 Identifies safety hazards
 Ensures that remedial action necessary to maintain an
acceptable level of safety is implemented
 Provides for continuous monitoring and regular
assessment of the safety level achieved
 Aims to make continuous improvement to the overall
level of safety
13
What is an SMS?
A systematic approach to
managing safety, including
the necessary organizational
structures, accountabilities,
policies and procedures.
Providers are responsible for
establishing an SMS.
States are responsible of the
acceptance and oversight for
providers’ SMS.
14
As of 23 November 2006
An accepted safety management system shall clearly
define lines of safety accountability throughout the
[airline, maintenance, ATS provider, certified aerodrome
operator] organization, including direct accountability
for safety on the part of senior management.
Note. – Guidance on safety management systems is
contained in the ICAO Safety Management Manual
(Doc 9859).
(Accountability – Obligation or willingness to account for
one’s actions)
15
Safety programme – SMS relationships
State
safety
programme
Organization’s
safety
management
system (SMS)
Organization’s
production
processes
Objective:
Public
safety
Objective:
Manage and
control
safety risk
Acceptance
Oversight
Objective:
Achieve
commercial
goals and
customer
satisfaction
Risk management
Safety assurance
Protection Production
Oversight
16
The essential is invisible to the eyes
Number of occurrences
1 – 5 Accidents
30 – 100 Serious incidents
100 – 1000 Incidents
1000 – 4000
Latent conditions
17
Strategies – Levels of intervention and tools
Baseline performance
“Practical
drift”
organization
Predictive Proactive Reactive
Highly efficient Very efficient Efficient
Safety management levels
Reactive
Desirable management
level
Insufficient
ASR
Surveys
Audits
ASR
MOR
Accident
and incident
reports
Hazards
FDA
Direct
observation
systems
18
Risk mitigation at a glance
 Does the mitigation
address the hazard?
 Does it address the
risk(s)?
 Is it appropriate?
 Is it effective?
Assessment of the
defences within
the safety system
R R
R R
Accepting the
mitigation of
the risk
H H H H
Hazard identification
and
risk management
Control and
mitigation
of the risk (s)
 Is additional or
mitigation warranted?
different
EACH HAZARD
Regulations
Training
Technology
 Do the mitigation
strategies generate
additional risk(s)
EACH RISK
A
L
A
R
P
Intolerable
region
Acceptable
region
Tolerable
region
Feedback (Safety assurance)
19
Safety culture
 A construct
 An outcome, not a process
 The introduction of safety management concepts lays
the foundation upon which to build a safety culture
 Safety culture cannot be “mandated” or
“designed”, it evolves.
 It is generated “top-down”
20
Positive culture
Positive
culture
Flexible culture
People can adapt
organizational processes
when facing high
temporary operations or
certain kinds of danger,
shifting from the
conventional hierarchical
mode to a flatter mode.
Learning culture
People have the
willingness and the
competence to draw
conclusions from safety
information systems and
the will to implement major
reforms.
Informed culture
People are knowledgeable about the human, technical,
organizational and environmental factors that determine the
safety of the system as a whole.
Reporting culture
People are prepared
to report their errors
and experiences
Just culture
People are encouraged (even rewarded) for providing
essential safety-related information. However, there is a
clear line that differentiates between acceptable and
unacceptable behaviour.
Source: David Marx
21
Summary
The global ATM system continues to grow rapidly
The growth will continue (environment?)
ICAO works toward a safe and efficient growth
Global ATM operational concept
Global Air Navigation plan
New approach to safety
Proactive, predictive
Performance based
SAFETY MANAGEMENT SYSTEMS

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Vince_Galotti.ppt

  • 1. Aviation Safety, Security & the Environment: The Way Forward Vince Galotti Chief/Air Traffic Management ICAO Safety and Efficiency An ICAO Perspective
  • 2. Presentation Outline Two issues Evolution of ICAO’s efforts toward a more seamless and global ATM system Safety Management
  • 3. CONTINUED EVOLUTION TOWARD A MORE GLOBAL AND SEAMLESS ATM SYSTEM Global ATM Operational Concept  Provides the ICAO vision of seamless, global ATM system  Endorsed by 11th ANCONF  SESAR and NexGen are adapting the concept Performance Based Transition  Global Air Navigation Plan 23 Global Plan Initiatives Stems from industry roadmap Assists in establishment of performance objectives Assists in implementation of ATM operational improvements
  • 4. 4 Safety Management How do we ensure safety in the more complex, synchronized global system that we strive toward
  • 5. 5 The evolution of safety thinking TECHNICAL FACTORS HUMAN FACTORS ORGANIZATIONAL FACTORS TODAY 1950s 1970s 1990s 2000s
  • 6. 6 Concept of safety  The elimination of accidents (and serious incidents) is unachievable.  Failures will occur, in spite of the most accomplished prevention efforts.  No human endeavour or human-made system can be free from risk and error.  Controlled risk and error is acceptable in an inherently safe system.
  • 7. 7 Concept of safety (Doc 9859) Safety is the state in which the risk of harm to persons or property damage is reduced to, and maintained at or below, an acceptable level through a continuing process of hazard identification and risk management.
  • 9. 9 The big picture Operation of aircraft Maintenance of aircraft Air traffic services Aerodromes Two audience groups States Service providers Three distinct requirements Safety programme SMS  Management accountability
  • 10. 10 As of 23 November 2006 States shall establish a safety programme, in order to achieve an acceptable level of safety in: The operation of aircraft The maintenance of aircraft The provision of air traffic services Aerodrome operations The acceptable level of safety to be achieved shall be established by the State(s) concerned
  • 11. 11 What is a safety programme? An integrated set of regulations and activities aimed at improving safety. States are responsible for establishing a safety programme: Safety regulation Safety oversight Accident/incident investigation Mandatory/voluntary reporting systems Safety data analysis and exchange Safety assurance Safety promotion
  • 12. 12 As of 23 November 2006 States shall require, as part of their safety programme, that an [operator, maintenance organization, ATS provider, certified aerodrome operator] implements a safety management system accepted by the State that, as a minimum:  Identifies safety hazards  Ensures that remedial action necessary to maintain an acceptable level of safety is implemented  Provides for continuous monitoring and regular assessment of the safety level achieved  Aims to make continuous improvement to the overall level of safety
  • 13. 13 What is an SMS? A systematic approach to managing safety, including the necessary organizational structures, accountabilities, policies and procedures. Providers are responsible for establishing an SMS. States are responsible of the acceptance and oversight for providers’ SMS.
  • 14. 14 As of 23 November 2006 An accepted safety management system shall clearly define lines of safety accountability throughout the [airline, maintenance, ATS provider, certified aerodrome operator] organization, including direct accountability for safety on the part of senior management. Note. – Guidance on safety management systems is contained in the ICAO Safety Management Manual (Doc 9859). (Accountability – Obligation or willingness to account for one’s actions)
  • 15. 15 Safety programme – SMS relationships State safety programme Organization’s safety management system (SMS) Organization’s production processes Objective: Public safety Objective: Manage and control safety risk Acceptance Oversight Objective: Achieve commercial goals and customer satisfaction Risk management Safety assurance Protection Production Oversight
  • 16. 16 The essential is invisible to the eyes Number of occurrences 1 – 5 Accidents 30 – 100 Serious incidents 100 – 1000 Incidents 1000 – 4000 Latent conditions
  • 17. 17 Strategies – Levels of intervention and tools Baseline performance “Practical drift” organization Predictive Proactive Reactive Highly efficient Very efficient Efficient Safety management levels Reactive Desirable management level Insufficient ASR Surveys Audits ASR MOR Accident and incident reports Hazards FDA Direct observation systems
  • 18. 18 Risk mitigation at a glance  Does the mitigation address the hazard?  Does it address the risk(s)?  Is it appropriate?  Is it effective? Assessment of the defences within the safety system R R R R Accepting the mitigation of the risk H H H H Hazard identification and risk management Control and mitigation of the risk (s)  Is additional or mitigation warranted? different EACH HAZARD Regulations Training Technology  Do the mitigation strategies generate additional risk(s) EACH RISK A L A R P Intolerable region Acceptable region Tolerable region Feedback (Safety assurance)
  • 19. 19 Safety culture  A construct  An outcome, not a process  The introduction of safety management concepts lays the foundation upon which to build a safety culture  Safety culture cannot be “mandated” or “designed”, it evolves.  It is generated “top-down”
  • 20. 20 Positive culture Positive culture Flexible culture People can adapt organizational processes when facing high temporary operations or certain kinds of danger, shifting from the conventional hierarchical mode to a flatter mode. Learning culture People have the willingness and the competence to draw conclusions from safety information systems and the will to implement major reforms. Informed culture People are knowledgeable about the human, technical, organizational and environmental factors that determine the safety of the system as a whole. Reporting culture People are prepared to report their errors and experiences Just culture People are encouraged (even rewarded) for providing essential safety-related information. However, there is a clear line that differentiates between acceptable and unacceptable behaviour. Source: David Marx
  • 21. 21 Summary The global ATM system continues to grow rapidly The growth will continue (environment?) ICAO works toward a safe and efficient growth Global ATM operational concept Global Air Navigation plan New approach to safety Proactive, predictive Performance based SAFETY MANAGEMENT SYSTEMS