SURFnet is the Dutch National Research and Education Network (NREN) that provides network infrastructure and collaboration services to 160 connected institutions and 1 million end-users. SURFnet began offering videoconferencing services in 2001 and has expanded its services over time, including offering high-definition videoconferencing through its SURFcontact service since 2009. By 2012, SURFnet analyzed the commercial videoconferencing market in the Netherlands and determined it would transition its SURFcontact users to commercial vendors by the end of the year while continuing to focus on identity and collaboration services.