A global inspection company wanted to hire military veterans as motor vehicle damage estimators in New York, but was unable to due to the state's certification requirements. Randstad Sourceright identified this as a bottleneck and worked with the National Association of State Workforce Agencies, NY State Workforce Agency, and NY DMV to get the certification requirements waived. This allowed the company to quickly hire veterans for these positions without certification. As a result, all of the company's open positions in New York were filled.

1. The Business Need:
A leading global inspection, verification, testing, and certification
company was committed to employing military veterans, but the
company struggled to hire them as motor vehicle damage estimators
given the state’s arduous certification requirements.
The Situation:
• Even with qualified veterans at the ready, filling positions in New
York was a protracted process.
• The company partnered with Randstad Sourceright to identify the
bottleneck and develop a resolution.
• The veteran recruitment experts at Randstad Sourceright found
that the worker certification required by the New York Department
of Motor Vehicles was the impediment.
knocking down barriers to
accelerate veteran hiring
collaborating with multiple parties, Randstad Sourceright helps a global client
streamline the hiring of former military personnel in New York State
www.randstadsourceright.com
A local solution – Before the client partnered with Randstad Sourceright, 50% of its aged requisitions (over
30 days) were in New York State. As a result of convincing the state to waive its certification requirements,
all positions have been filled.
Value-added services for veterans – Randstad Sourceright is actively working with the State of New York
to pipeline veterans into the job and continuing to explore the availability of public funding for
veteran training.
Opening up the pipeline – By successfully getting the onerous certification requirement waived, the client
and Randstad Sourceright have now greatly expanded the candidate pool, enabling the company to more
quickly fill these high-impact roles.
The Results:
The Solution:
• Randstad Sourceright engaged with
the National Association of State
Workforce Agencies and the NY
State Workforce Agency to help
resolve the problem.
• The parties invited the New York
DMV to review the necessity of
certification for the position. After
considering the tasks performed by
estimators, the department dropped
its certification requirements.
• Randstad Sourceright, collaborating
with the client’s legal department,
quickly obtained the documents
that enabled the company to begin
hiring veterans regardless of their
certification status.
NA/RP/071015/100