Vendor/Supplier Portal Whitepaper explains efficient and the smartest management of suppliers and vendors by harnessing all the operations from a single point.

1. Matching
Demand
Indexing Vendors &
Suppliers through
Portal for Smartest
Management
Vision Document
Supply
Innovatively

3. Contents
Areas to Focus for Better Vendor/Supplier Management 6
Vision Document 3Vendor/Supplier Portal
Major areas that demand more attention: 6
Lower Costs and Improve Supplier Service with Online Collaboration 7
A Dedicated Vendor/Supplier Portal Can help Organization in: 8
Perfecting the Contract Processing Cycle With Portal 11
Enhancing Involvement of Vendors and Supplier with Portal 11
Hurdles That Vendor/Supplier Portal Overcome 9
Market Intelligence Benchmarking 6
Categorize Sourcing & Support 6
Vendor Master Data 6
Catalogue Management 6
Supplier Management 6
Contract Management 6
Procurement Metrics 7
Sourcing Event 7
Procurement Help Desk 7
Buying Metrics 7
Eliminate Routine Inquiries of Supplier 9
Enabling contract management 11
Contract authorization 11
Contract Negotiation 11
Approving the contract 11
Execution of the contract 12
Obligation management 12
Revisions and Amendments 12
Bettering The Process With Vendor/Supplier Portal 13
Portability 13
Execute Changes in Order 9
Reduce Inventory Requirements with Vendor Managed Inventory & Consignment Support 9

4. Benefits of a Streamlined Portal for Vendors and Suppliers 15
Performance 13
Management and Orchestration 13
Security 13
Well-Defined Network Stability 13
Service Continuity 13
Operations 13
Energy Efficiency 14
Migration and Co-existence 14
Why Vendor and Supplier Performance Management Are Important? 16
Stages of Managing Vendor/Supplier Engagements 17
Supply chain disruptions 16
Procurement’s visibility into spend on preferred suppliers 16
Collaborating with suppliers to create new value 16
Costs incurred due to incomplete information on supplier relationships 16
Risk to company due to suppliers’ actions or policies 16
Stage 1: Definition of strategy 18
Stage 2: Evaluation Criteria 18
Stage 3: Collect and Analyze Performance Data 18
Stage 4: Measure, report and share performance data 18
Stage 5: Conduct review meetings: 19
Stage 6: Report and track action points: 19
Stage 7: Review and reset goals 19
Vendor & Supplier Portal Challenges: 22
Disparate systems 22
Lack of management commitment for a robust Vendor/Supplier Portal 22
Lack of consistent process across the organization 22
Lack of scorecard s specific to commodity / category 22
Lack of quality information or lack of information at the right time 23
Paucity of time to conduct supplier performance reviews and quality check 23
Lack of mechanism to record review meetings & track action points 23
Vision Document 4Vendor/Supplier Portal

5. INTRODUCTION
In this dynamic and unpredictable world, an organization’s ca-
pability to access the right information at the right time holds
the key to sustenance and longevity. The suppliers are an im-
portant and integral part of supply chain management. Same
way, supplier management is also an important part of any or-
ganizations’ strategies. Thus, having the right information on
suppliers and suppliers’ performance becomes imperative.
To have access to this supplier information, organizations need
to have the right processes in place facilitated by the right tech-
nology, driven by the right people. This requirement of right
people, technology and processes are an integral part of any
“Platform” offering.
So, migration to platforms is a decision in the right direction.
Also, this shift to efficient platform offering aids organizations to
have an access to valuable information on social media and
third-party applications (by linking your data collection points
to various 3rd party providers of information like D&B, Reuters,
Bloomberg, etc.) and will also help in getting a 360-degree view
of the organization's’ performance which is quintessential
during these tumultuous times. Therefore, right information at
the right time drives long lasting relationships & enables
informed decisions, vital for a strategic decision.
Vision Document 5Vendor/Supplier Portal

6. Areas to Focus for Better
Vendor/Supplier Management
Major areas that demand more attention:
Focus areas in dealing with vendors and suppliers can only be checked when there is an
appropriate operating model coupled with solid competency. These two are the founda-
tions of effective sourcing and contract management for both; vendors and enterprises.
This comprehensive approach helps organizations to minimize order management com-
plicacies along with vendor relationship complexities.
Market Intelligence Benchmarking
It is necessary for businesses to benchmark sup-
plier information along with the their market
status information. Such information helps busi-
nesses to get a brighter idea about vendors, so
they can be managed accordingly.
Categorize Sourcing & Support
For any organization, it is necessary to categorize
their sourcing and business communication with
vendors. Prepare sourcing documents, supplier
surveys and market research. Evaluation of these
analysis helps enterprises to bifurcate the needs,
demands and outputs of your vendors.
Vendor Master Data
To manage vendors in the best way, enterprises
needs to maintain a master data for them. This
data plays decisive role in identifying new
on-boarding suppliers. With this information, the
system will accelerate approval, validation and
manages all other sorts of data changes.
Catalogue Management
Enterprises have to pay special attention in main-
taining their catalogue information. Maintenance
of catalogue data in an efficient procurement
information management system enhances the
catalogue management process on the portal
while streamlining the order processing.
Supplier Management
Managing your supplier information along with
their supplied products data is the backbone of
every system. It helps the organizations in sup-
porting, building and managing a well defined
channel that maintains key performance data. It
also renders broader idea about the system while
enabling admin to have a better insight of their
suppliers, vendors and their offerings.
Contract Management
Suppliers and vendor engagement revolves
around the contract. Thus it becomes important
to maintain the organizational sourced contracts
while generating critical reports on renewal expi-
ration.
Vision Document 6Vendor/Supplier Portal

7. Sourcing Event
Adding, maintaining, scheduling, and reminding
about the latest organization events and stream-
ing its information with all the suppliers and ven-
dors. It is also necessary that vendors and suppli-
ers pay attention to your marketing campaigns
and events.
Procurement Metrics
Driving system assessment and generating
reports that are helpful in the system procure-
ment. It assists organizations in analyzing and
compiling list of errors and system leakages that
consume excessive time along with additional
efforts.
Phone calls, fax, and emails with suppliers waste time, introduce errors and
create latency in your supply chain. Merchant Vendor Portal makes you
and your suppliers more efficient with a powerful platform for online collab-
oration. It empowers suppliers to access the latest information that
includes payment, delivery information and status purchase orders.
Portal supported two-way interaction enables suppliers to raise their re-
quests, submit their notices, review payments and update their profile data.
The portal will also allow them to submit their work confirmations and
create online invoices using purchase order details. You get better service,
lower processing costs and relief from routine supplier inquiries. So your
buying organization has time to focus on what really matters – getting
more savings.
Procurement Help Desk
Building a real time assistance that is capable
enough to manage and execute procurement
systems is necessity for enterprises. It features as
a guidance tool that helps and lead users to work
under right policy, process and procedures.
Buying Metrics
It is crucial for any business to understand buying
metrics in any business. For suppliers, the portal
must have functionality and features that offer
assistance for sourcing, negotiating and pro-
cessing all non-catalogued orders.
Lower Costs and Improve Supplier
Service with Online Collaboration
Vision Document 7Vendor/Supplier Portal

8. 8
A Dedicated Vendor/Supplier Portal Can
HELP ORGANIZATION In:
• Creating a closed-loop procure-to-pay collaboration
with enterprise.
• Simplifying order fulfillment and payment at both ends.
• Efficiently ramp vendor engagement and maintain
suppliers roles.
Get improved service, eliminate routine
inquiries and even offload inventory
management by sharing information
with suppliers online.

9. Eliminate Routine Inquiries of Supplier
Repetitive inquiries from supplier are irritating
and it can kill umpteen time of your staff. A Ven-
dor/ Supplier Portal eliminates the need for them
to submit inquiries. The self-service model to
access information facilitates them to access
any information they want any time. Suppliers
can view their orders, access additional associ-
ated attachments, and easily print out PDF
copies of that.
Any changes to an order are instantly available
on Vendor Portal, with a full audit trail of previous
changes. The portal also allows suppliers to
access real-time information about purchase
agreements, critical work agreements and con-
tracts with drill-down access to all associated
documents. For orders that were negotiated
using Sourcing or Procurement Contracts, suppli-
ers can check agreement terms and bind pur-
chasing documents with an electronic signature.
Following the submission of invoices, enterprises
can also track payment schedules to streamline
their cash flow. Hence, the whole process
becomes more responsive with reduced man-
power requirements in an accelerated process.
help your suppliers and you streamlined on the
same page. The portal will facilitate suppliers to
request changes directly through the portal
online for any of their requests whether it is for
splitting a shipment, modify any order details or
to edit quantity, delivery date or supplier
number.
By defining role specified workflow, enterprises
can enable their purchasing team to approve
requests automatically. They can also scrutinize
some requests that have crucial changes and
opt to divert them to appropriate authority.
Approved changes will be recorded in the pur-
chasing document, listing formal and auditable
revisions. With Vendor/Supplier Portal, both sup-
pliers and enterprises can access all of the
information they need immediately to manage
and track changes.
Execute Changes in Order
Management of routine changes burden up
Purchasing staff with another drag. A dedicated
Vendors/Suppliers portal can manage these
supplier-initiated change requests that can
HURDLES THAT VENDOR/SUPPLIER
PORTAL OVERCOME
Reduce Inventory Requirements with
Vendor Managed Inventory
& Consignment Support
Vendor/Supplier Portal reduces inventory cost
through Vendor Managed Inventory (VMI) pro-
cesses that let authorized suppliers manage
inventory for you. Access of forecasts, in-pro-
cess shipments and on-hand stocks, enable
suppliers to initiate replenishments on enter-
prise behalf.
Vision Document 9Vendor/Supplier Portal

10. The software also simplifies consignment
relationships for both enterprise and suppliers
by providing them visibility of consigned
inventory along with transactions that affect
it, from procurement to payment. Merchant
Vendor Portal data also improves the accura-
cy of your planning and scheduling, further
reducing inventory.
Procurement
New Vendor
Sign Up
Contract
Management
Vendor Not
Qualified
Vendor
Listing
Service Rating
Compliance Metrics
Invoice &
Payment History
Payment
Configuration
Invoicing
Generate Invoices
Vendor Notification
& Fulfilment
Work Order Management
Login
Authentication
User
Validation
Vendor
Vendor Portal
CRM - New Vendors
- Contracts
Management
- Procurement
- Invoicing &
Payment
Vision Document 10Vendor/Supplier Portal

11. Perfecting Contract Processing
CYCLE WITH PORTAL
Enhancing Involvement of Vendors and Supplier with Portal
The main goal of vendor management is to ensure that all contract participants fully meet their expec-
tations and obligations while delivering the objectives that are intended from the contract. A vendor/-
supplier portal runs operations in two parallel ways at the same time. One part of the portal processing
builds good business relationships between the vendors and service or product provider.
Another part is, to help organizations manage their contracts proactively in order to anticipate future
needs, as well as reacting to situations that arise. Vendor management process through a portal
includes the following steps:
Enabling contract management
The very first phase to streamline your enterprise processing begins with contract management. It iden-
tifies contracts and verification of roles of vendors and suppliers. A contract management tool also
defines roles, responsibilities and procedures for organisations as well as vendors and suppliers.
Contract authorization
Writing a contract manually in system files is a time-consuming activity. With the use of an automated
contract management system, this process becomes quicker, that takes less time and gets streamlined
without any error.
Contract Negotiation
The negotiation process relies much on the completion of the draft contract. With the portal, employees
who represent enterprise in the negotiation process would be able to compare all versions of their con-
tract. Here, the key note is to ensure that the best available opportunity should be drafted in the contract
to both sides.
Approving the contract
This is the stage where most of the bottlenecks occur when it gets approval form the management.
Vendor/Supplier portal helps users to preemptively deal with this by creating a tailored workflow for
approval process. This process includes parallel and serial approval methods to keep decisions moving
at a rapid pace.
Vision Document 11Vendor/Supplier Portal

12. Execution of the contract
Portal comes has the ability to take eSignatures and attach them wherever required. eSignatures help
users to execute contracts by allowing users to control and shorten the signature process. Portal also
allows to attach eSignatures in emails, fax, sales notes and in other crucial business documents.
Obligation management
This is one of the most crucial notes where all the key stakeholders have to ensure that deliverables
meet in accordance with the contract guidelines. Portal centres the work processing around the con-
tract condition and keep the stakeholders in loop with notification, reminders and updates.
Revisions and Amendments
Portal keeps complete track of start to finish activities that took place under a track. It gathers all the
minor details and documents pertinent to the contract’s initial drafting to the finishing note. The system
will analyse the complete contract processing, productivity and loopholes to generate an insight report
of it. This insight report will work as a blueprint document for amending and revising contract.
Vision Document 12Vendor/Supplier Portal

13. Bettering The Process With
VENDOR/SUPPLIER PORTAL
The nature of the Vendor and Customer also comes with certain technical challenges that needs to be
addressed while facilitating interoperability along with seamless evolution towards a completely virtu-
alized networks. The Portal that facilitates vendors and suppliers, has certain requirements. Some of
these requirements that need more focus are:
Portability
While implementing and prospecting organiza-
tional operations with any software, it is of
utmost importance to scale its feasibility and
probability. Address the capabilities to load,
execute and move vendor roles and operations
across different modules and in some cases, to
some data centres too.
Performance
Listing all the abilities of the portal that are
required to describe and design the infrastruc-
ture requirements for specific vendor and sup-
plier performance targets.
Management and Orchestration
Portal helps users to place requirements for
their organizational mechanisms to orchestrate
and manage infrastructure resources, different
operations performed on those and software
functions lifecycle.
Service Continuity
From starting of the portal capabilities that are
needed for continuous delivery of services in
conformance with the service specification and
Service Level Agreement requirements.
Security
Digitization of enterprise processing can be
exposed to external attacks in ways that are not
expected. Thus, it becomes utmost important
concern to make the portal secured. A
well-structured portal makes your data
unbreachable and protects confidential busi-
ness information safe with the portal.
Operations
Target the major requirements that are needed
to automate the operational functions of an
enterprise. This includes network systemizing
vendor/supplier activities, efficient data sharing,
classification of roles, quick ticket generation
and response to these tickets, and all other
operational functions that can be handled by
the portal.
Well-Defined Network Stability
The portal centric assistance has a fundamen-
tal need, an well-defined network stability that
keeps the data flow healthy and systematic. A
stable network prevents the process from
crashes and data losses while keeping the infor-
mation availability, continuity, functionality in
tune without any failure.
Vision Document 13Vendor/Supplier Portal

14. Energy Efficiency
A Portal must address technical capabilities
that can minimise the energy consumption and
human interventions. It is important to develop
an efficient technology based environment that
works beyond convention and more on configu-
ration while reducing cost as well as efforts of
the organizations.
Migration and Co-existence
A Portal must address technical capabilities
that can minimise the energy consumption and
human interventions. It is important to develop
an efficient technology based environment that
works beyond convention and more on configu-
ration while reducing cost as well as efforts of
the organizations.
Portal helps build a
progressive and beneficial
relationships with suppliers
along with vendors while
driving a continuous loop of
new oportunities with impro-
vised system process.
Benefits of Vendor Portal
It also prevents data loss and systemize
information sharing.
Set up criteria for new suppliers on-boarding
and have an approved supplier list.
Create Realistic SLA based on previous
performances.
Rank Suppliers and vendor according to their
performance.
Identification of new leads and explore them
for new sources of supply.
Analytics Insight to identify process loopholes.
Vision Document 14Vendor/Supplier Portal

15. A well designed portal automates process like identification of
vendor id, stock details, product codes, catalogue details.
It also prevents data loss and systemize information sharing.
It will drive the set-up of criteria for new supplier on-boarding and
have an approved supplier list.
Portal Assists in creating realistic SLAs (Service Level Agreements)
into supplier contracts that are based on past performance infor-
mation gained from the portal.
It drives rationalization of suppliers based on performance infor-
mation i.e. disengage with low performers and high-risk suppliers
whilst giving more business to high performers
A Vendor, Supplier Portal can lead to identification of new sources
of supply with its
Analytics insights that help suppliers improve their performance
by reducing costs and risks.
Portal can create preferred or certification badges for vendors
that encourage them to go more active and generate good
output.
Benefits of a Streamlined
for
VENDORS & SUPPLIERS
15
PORTAL

16. Why Vendor and Supplier Performance
Management Are Important?
Top drivers that escalate the importance of dedicated portal for supplier and vendor are:
Supply chain
disruptions
It is a key role player in know-
ing the enterprise supply
chain, the possible disruptions
& viable mitigants in place.
This is possible only by know-
ing your suppliers better. A
vendor/supplier portal helps
best to have a better insight
of your vendors or suppliers
with analytics.
Collaborating with
suppliers to create
new value
It’s very important to con-
stantly collaborate with the
suppliers in a healthy atmo-
sphere as suppliers’ progress
could mean organizations’
progress. Co-creation is the
new mantra for smooth and
efficient fulfillment.
Risk to company due
to suppliers’ actions
or policies
In this dynamic business
milieu contracting with the
right suppliers is key & any slip
could lead to unnecessary &
uncalled for litigations or legal
hassles, therefore it’s import-
ant to know with whom you
are doing business with.
Another driver which is inter-
nal to the company is the
area wherein the organization
can improve to help the sup-
plier to deliver and exceed the
expectations viz. a 360 degree
feedback for the organization.
Procurement’s visibility
into spend on preferred
suppliers
This is very important infor-
mation as this helps in making
strategic supplier & supply
decisions. the science behind
grouping suppliers as pre-
ferred or favored.
Costs incurred due
to incomplete
information on
supplier relationships
In today’s very competitive
environment, lack of timely
information can have huge
impact on costs as informa-
tion drives strategies & deci-
sions. Like in any relationship
it's sometimes very hard to
calculate the cost of a wrong
decision as trust & commit-
ment is lost.
Vision Document 16Vendor/Supplier Portal

17. Vision Document 17Vendor/Supplier Portal
STAGES OF MANAGING
VENDOR/SUPPLIER
ENGAGEMENTS

18. Stage 1: Definition of strategy
The process begins by strategizing the Vendor/Supplier Portal is with the contracted details like sup-
plier information, category, commodity procured, relationship with supplier, past performance, etc.
Even though the general process for Vendor/Supplier Portal is decided at the organization level with
deviations/exceptions are recorded/documented. The tools/applications that will feed data for Ven-
dor/Supplier are also decided at this stage, eg: which tools will provide information on Quality per-
formance (i.e. rejection rate from P2P tool or survey responses), etc. Best practices suggest following
a separative approach i.e. conduct performance management for the 20% of the total supplier base
which usually constitutes 80% of the total spend.
Stage 4: Measure, report and share performance data
In this stage, the data collected in the above step is measured and reported in the appropriate
formats to be shared with the appropriate audience. Here, the key aspect is the mapping of the
reports / information to the people. An effective and efficient process of generating reports/ and
analytics information by templatization of these reports. Here data mapping with the end users
works as a productive good practice.
Stage 2: Evaluation Criteria
This stage is all about the evaluation criteria are defined i.e. defining the supplier status. The status
criteria are usually defined according to the category or commodity. It also requires that exceptions
to their general needs are documented/recorded.
Best practices: Suggest to make the requirements metrics more potent that they should ideally be
aligned to the organization’s own goals, objectives and strategies than when copied from other
organizations. Also, the supplier has to be measured against the terms & Conditions agreed in the
current contract with the supplier.
Stage 3: Collect and Analyze Performance Data
As per the strategy and evaluation criteria that are addressed above, suppliers’ performance is col-
lected from different sources/applications, scorecards, surveys, etc. Post collection of the data, it is
analyzed for appropriate and accurate reporting.
Best practices: It’s very good practice to solicit suppliers’ feedback on organizations’ performance
(360 degree feedback). Supplier performance can take the form of either a survey questionnaire or
interview (preferably face-to-face), sometimes even a site visit, and includes appraisals of various
aspects of the supplier's business including capacity, quality adherence, financials, organizational
structure and processes and performance.
Vision Document 18Vendor/Supplier Portal

19. Stage 5: Conduct review meetings:
In this stage, review meetings are conducted with the supplier as per the strategy defined earlier.
The review meetings are done periodically i.e. once a month, quarterly, half yearly or yearly depend-
ing on the strategy. The agenda of these meetings include, discussion on past performance on vari-
ous parameters, action points from previous review meetings, areas of improvement, support
needed to drive improvement projects, etc. The attendees of these review meetings are usually the
vendor managers, suppliers’ representatives, key users of suppliers’ products or services, team
involved in procurement, finance, quality, category managers, etc.
Stage 6: Report and track action points:
Here, the action points from the review meetings are recorded and tracked for completion or
tracked for improvement. The minutes of the meeting are also clearly documented for future refer-
ences. Key point here is the mutual agreement of these crucial action points. the action points have
to be very clear and well defined, the below given table is an example of how to document the
objectives or action points.
Stage 7: Review and reset goals
At this stage, the action points or objectives are reviewed against the targets and the goals are reset
if needed.
Here it’s important to note the support the organization needs to extend to the suppliers to meet
their goals. This is a very important stage as it gives an important insight into the suppliers’ ability to
improve their performance and shows the suppliers’ intention to deliver or exceed expectations. The
outcome of this assessment will have an impact on various decisions taken at different levels of the
organization. Like for poor performance - it might result in reducing the business given to that sup-
plier and for a very good performance - it might result in increasing the business.
Vision Document 19Vendor/Supplier Portal

20. New Supplier
Sign Up
Supplier Sampling
& QA Validation
Quotes Ranked as per
Supplier Rating Config
Quotes Sent
by Suppliers
Suppliers
Notified
Supplier QA
Failed
Rejected
Approved
Supplier Listing
Re-Submit
Login
Authentication
User
Validation
Supplier Rating Configuration
- Location, QA Rating, Fulfilment
History, Rates, Stock Availability,
Rates Metrics
Low Inventory Flag
Received from Warehouse
Management System
Supplier
or Vendor
Quote Req Sent
to Applicable
Suppliers
Procurment
Team Notified
Shipment
Recieved
Warehouse
Assigned
Stocks
Approved
Quote Approved
PO/WO Sent
Invoicing
Payment Config.
Order
Confirmed
Order
Tracking
Stock & QA
Validation
Rejected
Stock
Rejected
Return
Received
Credit Memo
Generated
Return
Dispatched
Shipment
Received
Shipment
Sent
Supplier/Vendor
PortalCRM -New Suppliers
-Supplier Rating
- Procurement
- Inventory Updates
- Warehouse
Updates
Stock
Replacement
Inventory
Mangament
New SupplierProcurement
Warehouse
Updates

21. User
Validation
Fulfilment
Login
Authentication
Stocks Approved
Receiver's QA
Consignment
Delivered
Consigment Dispatched &
Order Tracking
Return
Processed
Stocks Rejected
Replacement / Changes
Manufacturer
&
Distributor
Returns
Quote Sent
Approval
To Polishing To Repairs To Remanufacturing To Recycle
to Resend
If Not
Purchase Order
INVOICING
invoice & Payment Configuration
If eligible
Rejection
Order
Management
New
Requirement
Vender
Portal
Outflow
(Supplying to
multiple
Entities)
CRM
Credit
Memo

22. Vendor & Supplier Portal Challenges:
Disparate systems
This arises from having different systems for various activities like Pr, PO, invoicing, reporting, etc. It will
impact the collection of data for analyzing suppliers’ performance.
The key challenges organizations encounter to implement a robust Supplier
Performance Management are:
Likely Solution: A technology offering/ solution that cuts across the sourcing & procurement lifecy-
cle with real time reporting
Lack of management commitment for a robust
Vendor/Supplier Portal
This stems Vendor/Supplier Portal at the bud, thereby impacting the whole Vendor/Supplier
Portal process.
Likely Solution: Management’s commitment at all levels of the Organization is very essential to the
success of Vendor/Supplier Portal, as the suppliers’ performance information is collected across.
Therefore, the more detailed & accurate the data is, the better is the analysis resulting in the Best
Vendor/Supplier Portal & review
Lack of consistent process across the organization
It only makes comparisons more effective which in turn helps in making informed decisions.
Likely Solution:The Vendor/Supplier Portal process has to be made very easy & flexible, yet effective
& consistent so that it can be implemented across the organization, hence the need to align the
need to Organizations own goals, objectives and strategies than when copied from other organiza-
tions.
Lack of scorecard s specific to commodity / category
This also makes comparisons more effective and makes the organizations take the ‘horses for Courses’
approach, as drivers or measurement yardsticks for different commodities, categories are unique &
different.
Vision Document 22Vendor/Supplier Portal

23. Likely Solution: Even though the process of Vendor/Supplier Portal has to be consistent, the param-
eters to measure the performance has to be specific to commodities, categories. e.g. timely delivery
is a necessity for goods, timely completion is a necessity for services.
Lack of quality information or lack of information at the right time
Either of these will distort the fact and bring down the decision-making ability.
Likely Solution: It’s essential to have a well augmented process & technology in place to ensure data
is collected regularly & accurately, even if it means real time or in person in some cases
Paucity of time to conduct supplier performance reviews and
quality check
This is due to lack of efficacy and efficiency of the Vendor/Supplier management process that leads to
unproductive supplier review meetings.
Likely Solution: The need for a well-augmented process & technology driven solution that shortens
as well as smoothens the data analysis, data collection & information compilation lifecycle.
Lack of mechanism to record review meetings & track action points
It removes the sting out of the purpose of having goals in Vendor/Supplier Portal as there will be no clear
objective or purpose or agenda to drive these meetings.
Likely Solution: It’s not only important to have a well augmented process & technology solution for
collecting data/ information, it’s equally important to have one for recording the review meetings &
tracking action points for completion.
Vision Document 23Vendor/Supplier Portal

24. Engage
Smarter.
Add Value to Your
Supply Chain Through
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