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COLLEGE STATION POLICE
      DEPARTMENT




 Vehicle Towing & Storage
         Services
Current Vehicle and Towing
Services System
  Current Tow Rotation system is based upon
   City of College Station Code of Ordinances,
   Chapter 4, “Business Regulations” Section 10
   “Tow Truck & Vehicle Storage Business
   Regulations”

  This ordinance was adopted on April 24, 2003
   and has not been amended since it was
   adopted.
Current Definitions

  Consent Tow means any tow of a vehicle initiated by the
   owner or operator of the vehicle or by a person who has
   possession, custody, or control of the vehicle (No fee
   regulation)


  Non-consent tow means any tow of a vehicle that is not a
   consent tow. Examples include those that are initiated by the
   Police Department for incident management or arrest
   situations ($100 maximum fee can be charged)


  Tow away means a tow authorized by a property owner. For
   example, apartment complex, shopping center, or restaurant
   parking lots ($75.00 maximum fee can be charged)
Current Ordinance Requirements

  All tow businesses making non-consent tows
   in College Station must have a current and
   valid tow truck license listing each tow truck
   operated by the tow company

  Must utilize a licensed storage facility located
   within Brazos County.

  The ordinance currently requires a tow
   rotation list
Tow Rotation List

  The College Station Police Department maintains
   a tow rotation list

  30 minute response time requirement

  Annual fee of $200.00 per company to be on the
   rotation list

  Each company on the rotation list are required to
   allow their trucks and storage facility to be
   inspected
CSPD Inspection Checklist

  Verify information on each truck
    Color, Make, Model, Etc.
    State Licensing Information


  Verify required equipment is on each truck
   and in working order

  Verify required lettering is on each truck
CSPD Inspection Checklist

  Storage Facility Inspection – State Standards

    Verify fencing requirements
    Verify vehicles are properly secured
    Verify the surface of the storage facility is
     acceptable
    Verify the appropriate facility contact information
     is provided
2012 Inspection
 In  2012, Police Department employees
  inspected:

   29 Companies
   61 Wreckers
   11 Storage Facilities
2012 Inspection

  Personnel required for inspection:
    One Sergeant – 16 Hours
    Two Police Officers – 80 Hours Each
    One Police Assistant – 80 Hours
    256 Total man-hours
    Total Estimated Cost: $7,605.50


  With 29 companies inspected, $5,800 was
   paid in Administrative fees
Concerns with Rotation
System
  Annual fee does not cover the expense of
   required inspections
  Only the trucks and vehicle storage facilities
   are annually inspected
  The drivers are not permitted by the City and
   do not go through any type of background
   check by the City
  The ordinance must be amended to do away
   with the tow rotation list
RFP 13-025 – Vehicle Towing
& Storage Services
 Solicited proposals from qualified contractors

 Award a non-exclusive contract with the right to award
    additional contracts reserved

   Released RFP on November 16, 2012
   Advertised RFP on November 16 & 23, 2012
   Pre-proposal Meeting November 27, 2012
   Submission Deadline December 6, 2012

 Eight responses received by the City and reviewed by the
    City.
RFP 13-025 – Vehicle Towing
& Storage Services
Scope of Work included:

   Vehicle Storage
   Incident Clean up
   Towing Services
     Consent
     Non-Consent
     City Owned Vehicles
RFP 13-025 – Vehicle Towing
& Storage Services
 Evaluation Criteria:
   Qualifications & Experience
   Rates & Expenses
   Methodology
   Safety Record, Compliance, Claims, Litigation,
    Reputation, & References
   Compliance with Proposal Requirements Including
    Clarity and Content of Responses
 Each response was evaluated based on these
  criteria according to an evaluation matrix
RFP 13-025 – Vehicle Towing
& Storage Services
 A draft of the City’s proposed ordinance was
  sent to the state for review and has been
  approved

 Complaint and fine information from the
  state was requested on the contractor
  proposals that were reviewed
Concerns of Company Owners

Rumor:
 Eliminating the rotation system will force ½ to ¾ of the
  County’s tow companies out of business


Fact:
 In 2012, CSPD called for a rotation wrecker 1,990 times.
  ($199,000)
      $3,262 per truck on the list
      $6,862 per company on the list
Concerns of Company Owners

  Rumor:
   Elimination of rotation system will create a monopoly


  Fact:
   Any and all qualified contractors were invited to
    respond to the RFP
   Anticipated that a review will periodically be done and
    proposals requested on a regular basis
   Same concept with any other contractor the City
    utilizes
Concerns of Company Owners

 Tow aways called into CSPD was 3,238
  ($242,850)
   $3,981 per truck
   $8,374 per company


 61% more tow aways than rotation tows
   These numbers do not include the consent tows
    that are done
Company Owners’
Recommendations

 Convert to a “one owner, one rotation”
  system

 Eliminate Inspections


 Require  Communication Between    Law
  Enforcement and Tow Companies
Eliminating the Rotation
System

 Changing our system will not affect the
  rotation list in Bryan, which is used by BPD,
  BCSO, and DPS

   In 2012, these agencies logged 1,770 rotations
    ($177,000)
   In addition, there were 1,209 tow aways or
    repossessions logged
Eliminating the Rotation
System
  Multiple other entities already on sole source
   or limited source wrecker systems
      Fayetteville, Arkansas
      Southlake, Texas
      University Park, Texas
      New Braunfels, Texas
      Lancaster, Texas
      Wichita Falls, Texas
      University of North Texas
      Texas A&M University
Eliminating the Rotation
System
  Fayetteville, Arkansas

       Limited sources for five years

       Has resulted in fewer complaints from citizens and officers

       Despite the reduction in police tows to companies not on
        contract, they are unaware of any who have gone out of
        business due to no longer utilizing a rotation system

       “I feel comfortable this system is far more manageable and is
        the best system for our customers and our department.
        Timeliness of response has greatly been improved over our
        previous rotation method”
Final Thoughts

 Moving from a rotation system allows for a more
  consistent and efficient system to be utilized

 Inspections are critical and often reveal
  concerns. Moving from a rotation system
  reduces the number of inspections that will be
  required to be done

 By summonsing a wrecker to a scene, we are
  endorsing that company. It is imperative that we
  have confidence in those we allow to remove
  property
Final Thoughts


 Eliminating the rotation system only affects
  those tows that are initiated by the City

 All wrecker companies licensed by and in
  good standing with the state will still be able
  to make consent and tow away tows within
  College Station

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Vehicle Towing and Storage Services

  • 1. COLLEGE STATION POLICE DEPARTMENT Vehicle Towing & Storage Services
  • 2. Current Vehicle and Towing Services System  Current Tow Rotation system is based upon City of College Station Code of Ordinances, Chapter 4, “Business Regulations” Section 10 “Tow Truck & Vehicle Storage Business Regulations”  This ordinance was adopted on April 24, 2003 and has not been amended since it was adopted.
  • 3. Current Definitions  Consent Tow means any tow of a vehicle initiated by the owner or operator of the vehicle or by a person who has possession, custody, or control of the vehicle (No fee regulation)  Non-consent tow means any tow of a vehicle that is not a consent tow. Examples include those that are initiated by the Police Department for incident management or arrest situations ($100 maximum fee can be charged)  Tow away means a tow authorized by a property owner. For example, apartment complex, shopping center, or restaurant parking lots ($75.00 maximum fee can be charged)
  • 4. Current Ordinance Requirements  All tow businesses making non-consent tows in College Station must have a current and valid tow truck license listing each tow truck operated by the tow company  Must utilize a licensed storage facility located within Brazos County.  The ordinance currently requires a tow rotation list
  • 5. Tow Rotation List  The College Station Police Department maintains a tow rotation list  30 minute response time requirement  Annual fee of $200.00 per company to be on the rotation list  Each company on the rotation list are required to allow their trucks and storage facility to be inspected
  • 6. CSPD Inspection Checklist  Verify information on each truck  Color, Make, Model, Etc.  State Licensing Information  Verify required equipment is on each truck and in working order  Verify required lettering is on each truck
  • 7. CSPD Inspection Checklist  Storage Facility Inspection – State Standards  Verify fencing requirements  Verify vehicles are properly secured  Verify the surface of the storage facility is acceptable  Verify the appropriate facility contact information is provided
  • 8. 2012 Inspection  In 2012, Police Department employees inspected:  29 Companies  61 Wreckers  11 Storage Facilities
  • 9. 2012 Inspection  Personnel required for inspection:  One Sergeant – 16 Hours  Two Police Officers – 80 Hours Each  One Police Assistant – 80 Hours  256 Total man-hours  Total Estimated Cost: $7,605.50  With 29 companies inspected, $5,800 was paid in Administrative fees
  • 10. Concerns with Rotation System  Annual fee does not cover the expense of required inspections  Only the trucks and vehicle storage facilities are annually inspected  The drivers are not permitted by the City and do not go through any type of background check by the City  The ordinance must be amended to do away with the tow rotation list
  • 11. RFP 13-025 – Vehicle Towing & Storage Services  Solicited proposals from qualified contractors  Award a non-exclusive contract with the right to award additional contracts reserved  Released RFP on November 16, 2012  Advertised RFP on November 16 & 23, 2012  Pre-proposal Meeting November 27, 2012  Submission Deadline December 6, 2012  Eight responses received by the City and reviewed by the City.
  • 12. RFP 13-025 – Vehicle Towing & Storage Services Scope of Work included:  Vehicle Storage  Incident Clean up  Towing Services  Consent  Non-Consent  City Owned Vehicles
  • 13. RFP 13-025 – Vehicle Towing & Storage Services  Evaluation Criteria:  Qualifications & Experience  Rates & Expenses  Methodology  Safety Record, Compliance, Claims, Litigation, Reputation, & References  Compliance with Proposal Requirements Including Clarity and Content of Responses  Each response was evaluated based on these criteria according to an evaluation matrix
  • 14. RFP 13-025 – Vehicle Towing & Storage Services  A draft of the City’s proposed ordinance was sent to the state for review and has been approved  Complaint and fine information from the state was requested on the contractor proposals that were reviewed
  • 15. Concerns of Company Owners Rumor:  Eliminating the rotation system will force ½ to ¾ of the County’s tow companies out of business Fact:  In 2012, CSPD called for a rotation wrecker 1,990 times. ($199,000)  $3,262 per truck on the list  $6,862 per company on the list
  • 16. Concerns of Company Owners Rumor:  Elimination of rotation system will create a monopoly Fact:  Any and all qualified contractors were invited to respond to the RFP  Anticipated that a review will periodically be done and proposals requested on a regular basis  Same concept with any other contractor the City utilizes
  • 17. Concerns of Company Owners  Tow aways called into CSPD was 3,238 ($242,850)  $3,981 per truck  $8,374 per company  61% more tow aways than rotation tows  These numbers do not include the consent tows that are done
  • 18. Company Owners’ Recommendations  Convert to a “one owner, one rotation” system  Eliminate Inspections  Require Communication Between Law Enforcement and Tow Companies
  • 19. Eliminating the Rotation System  Changing our system will not affect the rotation list in Bryan, which is used by BPD, BCSO, and DPS  In 2012, these agencies logged 1,770 rotations ($177,000)  In addition, there were 1,209 tow aways or repossessions logged
  • 20. Eliminating the Rotation System  Multiple other entities already on sole source or limited source wrecker systems  Fayetteville, Arkansas  Southlake, Texas  University Park, Texas  New Braunfels, Texas  Lancaster, Texas  Wichita Falls, Texas  University of North Texas  Texas A&M University
  • 21. Eliminating the Rotation System  Fayetteville, Arkansas  Limited sources for five years  Has resulted in fewer complaints from citizens and officers  Despite the reduction in police tows to companies not on contract, they are unaware of any who have gone out of business due to no longer utilizing a rotation system  “I feel comfortable this system is far more manageable and is the best system for our customers and our department. Timeliness of response has greatly been improved over our previous rotation method”
  • 22. Final Thoughts  Moving from a rotation system allows for a more consistent and efficient system to be utilized  Inspections are critical and often reveal concerns. Moving from a rotation system reduces the number of inspections that will be required to be done  By summonsing a wrecker to a scene, we are endorsing that company. It is imperative that we have confidence in those we allow to remove property
  • 23. Final Thoughts  Eliminating the rotation system only affects those tows that are initiated by the City  All wrecker companies licensed by and in good standing with the state will still be able to make consent and tow away tows within College Station