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1
Advertising and Society:
Ethics, Regulation and Social
Responsibility
2
Advertising and Society
Advertising’s visible social role makes it a
target for criticism.
Some of today’s consumers believe that a
great deal of advertising is unethical
because it:
 Adds to the price of products,
 Is untruthful,
 Tricks people, or
 Targets vulnerable people.
3
Ethical Criteria
Accuracy
Subtle Messages Trouble Critics Especially
When Aimed At Groups Such as Children, the
Elderly, or the Disabled.
Acquisitiveness
Are We Persuaded That We Continually Need More
and More New Products? Consumers Make the
Final Decision.
Advocacy
Advertising Tries to Persuade the Audience to Do
Something; It is Not Objective or Neutral.
Numerous Advertising-Related Issues Are Left to the Discretion of
the Advertisers and Are Based on Ethical Concerns.
4
The Problem of Being Ethical
Ethical
Decisions
Nonethical
Decisions
Company's
Mission Marketing
Objectives
Reputation
Available
Resources
Competition
Based On
5
Puffery
“Advertising Or Other Sales Representations, Which Praise
the Item to Be Sold With Subjective Opinions, Superlatives,
or Exaggerations, Vaguely and Generally, Stating No Specific
Facts.”
Product
Categories
Taste
Issues
Taste and Advertising
Current
Issues
Ethical Issues in Advertising
6
Stereotyping in Advertising
Controversial
Topic
Limits Set For
Amounts of
Advertising
Advertising to Children
3 Hours of
Educational
TV Per Week
Ethical Issues in Advertising
Women in
Advertisements
Racial & Ethnic
Stereotypes
Gay & Lesbian
Consumers
Senior
Citizens
7
Subliminal Advertising
A Subliminal Message is One That is Transmitted in Such a
Way That the Receiver is Not Consciously Aware of
Receiving It.
Ethical Issues in Advertising
Tobacco Alcohol
Advertising Controversial Products
Gambling
8
Legislation
Social
Responsibility/
Self-Regulation
Advertisement
Organized
Groups
Audience
Protection
Media
Groups
Government
Agencies
Regulatory Factors Affecting
Advertising (Fig. 2.1)
9
Federal Case Law Affecting
Advertising
First Amendment Case Law
This Protection Applies to Commercial Speech, Which
is Speech That Promotes Commercial Activity.
That Protection is Not Absolute.
Privacy Case Law Developments:
Online Advertising
Legal Issues of Data Collection Are Troubling
Consumers, Online Advertisers, and the Government.
Online Privacy Alliance Has Published Guidelines.
10
Deception
Reasonable Basis for Making a Claim
Comparative Advertising
Endorsements
Demonstrations
Advertising and the Federal
Trade Commission
The Federal Trade Commission’s (FTC) Main Focus, Regarding
Advertising, is to Identify and Eliminate Ads that are Deceptive or
Mislead the Consumer. Key Areas that Concern the FTC:
11
Deception
The current FTC policy on deception
contains three basic elements:
 Where there is representation, omission, or
practice, there must be a high probability that it
will mislead the consumer.
 The perspective of the “reasonable consumer”
is used to judge deception.
 The deception must lead to material injury.
 This policy makes deception difficult to prove.
12
Reasonable Basis for Making
a Claim
Determining the reasonableness of a claim
is done on a case-by-case basis. In general
the FTC considers the following factors:
 Type and specificity of claim made
 Type of product
 Possible consequences of the false claim
 Degree of reliance by consumers on the claims
 The type and accessibility of evidence available
for making the claim.
13
Comparative Advertising
The FTC considers comparative
advertising deceptive unless:
1. The comparisons are based on fact.
2. The differences advertised are
statistically significant.
3. The comparisons involve meaningful
issues.
4. The comparisons are to meaningful
competitors.
14
Endorsements
An endorsement or testimonial is any
advertising message that consumers
believe reflects the opinions, beliefs, or
experiences of an individual, group, or
institution.
Endorsers must:
 Be qualified by experience or training to make
judgments, and
 They must actually use the product.
15
Method 1. Consent Decrees
Method 2. Cease-and-Desist Orders
Method 3. Corrective Advertising
Method 4. Substantiating Advertising Claims
FTC Deceptive and Unfair
Advertising Remedies
Method 5. Consumer Redress
Method 6. Hold Advertising Agency Legally
Responsible
16
Advertising and Other
Regulatory Agencies
In Addition to the FTC, Several Other Federal Agencies
Regulate Advertisers and Their Agencies.
Food and Drug
Administration
Federal
Communication
Commission
Additional Federal
Regulatory
Agencies
17
Social Responsibility
Level Two
Advertiser is
Engaged in
Prosocial
Messaging
Level One
Being Socially
Responsible is a
Business
Philosophy
“Organization’s Task is to Determine the Needs,
Wants, and Interests of Target Markets and to
Deliver the Desired Satisfactions More Effectively
And Efficiently Than Its Competitors in a Way that
Preserves or Enhances the Consumer’s and
Society’s Well-Being.” (48) by Phillip Kotler.
18
Self-Discipline
An Organization
Develops,
Uses, and
Enforces Norms
By Itself
Pure
Self-Regulation
The Industry
Develops,
Uses and
Enforces
Norms
Co-opted
Self-Regulation
Industry Voluntarily
Involves Nonindustry
People in the
Development,
Application, and
Enforcement of Norms
Different Levels of Self-
Regulation
19
Critical Ad Analysis
BIG Idea
Campaign Idea
Target Audience
Brand personality communicated through that particular AD
Brand positioning communicated through that particular AD
Appeals used:
Emotional (that is which aspect shows an emotional or rational
appeal)
Rational
Any positive points /flaws?:( This analysis includes not only the
visuals. Also keep in mind the selection of the models, their brand
personality match with the brand personality of the brand, Tagline
analysis, Body Copy, color combinations, execution of the Ad,
photography /editing quality etc....and other aspects which I have
already told you in my lectures till now)

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vdocuments.mx_advertising-society-class-ppt.ppt

  • 1. 1 Advertising and Society: Ethics, Regulation and Social Responsibility
  • 2. 2 Advertising and Society Advertising’s visible social role makes it a target for criticism. Some of today’s consumers believe that a great deal of advertising is unethical because it:  Adds to the price of products,  Is untruthful,  Tricks people, or  Targets vulnerable people.
  • 3. 3 Ethical Criteria Accuracy Subtle Messages Trouble Critics Especially When Aimed At Groups Such as Children, the Elderly, or the Disabled. Acquisitiveness Are We Persuaded That We Continually Need More and More New Products? Consumers Make the Final Decision. Advocacy Advertising Tries to Persuade the Audience to Do Something; It is Not Objective or Neutral. Numerous Advertising-Related Issues Are Left to the Discretion of the Advertisers and Are Based on Ethical Concerns.
  • 4. 4 The Problem of Being Ethical Ethical Decisions Nonethical Decisions Company's Mission Marketing Objectives Reputation Available Resources Competition Based On
  • 5. 5 Puffery “Advertising Or Other Sales Representations, Which Praise the Item to Be Sold With Subjective Opinions, Superlatives, or Exaggerations, Vaguely and Generally, Stating No Specific Facts.” Product Categories Taste Issues Taste and Advertising Current Issues Ethical Issues in Advertising
  • 6. 6 Stereotyping in Advertising Controversial Topic Limits Set For Amounts of Advertising Advertising to Children 3 Hours of Educational TV Per Week Ethical Issues in Advertising Women in Advertisements Racial & Ethnic Stereotypes Gay & Lesbian Consumers Senior Citizens
  • 7. 7 Subliminal Advertising A Subliminal Message is One That is Transmitted in Such a Way That the Receiver is Not Consciously Aware of Receiving It. Ethical Issues in Advertising Tobacco Alcohol Advertising Controversial Products Gambling
  • 9. 9 Federal Case Law Affecting Advertising First Amendment Case Law This Protection Applies to Commercial Speech, Which is Speech That Promotes Commercial Activity. That Protection is Not Absolute. Privacy Case Law Developments: Online Advertising Legal Issues of Data Collection Are Troubling Consumers, Online Advertisers, and the Government. Online Privacy Alliance Has Published Guidelines.
  • 10. 10 Deception Reasonable Basis for Making a Claim Comparative Advertising Endorsements Demonstrations Advertising and the Federal Trade Commission The Federal Trade Commission’s (FTC) Main Focus, Regarding Advertising, is to Identify and Eliminate Ads that are Deceptive or Mislead the Consumer. Key Areas that Concern the FTC:
  • 11. 11 Deception The current FTC policy on deception contains three basic elements:  Where there is representation, omission, or practice, there must be a high probability that it will mislead the consumer.  The perspective of the “reasonable consumer” is used to judge deception.  The deception must lead to material injury.  This policy makes deception difficult to prove.
  • 12. 12 Reasonable Basis for Making a Claim Determining the reasonableness of a claim is done on a case-by-case basis. In general the FTC considers the following factors:  Type and specificity of claim made  Type of product  Possible consequences of the false claim  Degree of reliance by consumers on the claims  The type and accessibility of evidence available for making the claim.
  • 13. 13 Comparative Advertising The FTC considers comparative advertising deceptive unless: 1. The comparisons are based on fact. 2. The differences advertised are statistically significant. 3. The comparisons involve meaningful issues. 4. The comparisons are to meaningful competitors.
  • 14. 14 Endorsements An endorsement or testimonial is any advertising message that consumers believe reflects the opinions, beliefs, or experiences of an individual, group, or institution. Endorsers must:  Be qualified by experience or training to make judgments, and  They must actually use the product.
  • 15. 15 Method 1. Consent Decrees Method 2. Cease-and-Desist Orders Method 3. Corrective Advertising Method 4. Substantiating Advertising Claims FTC Deceptive and Unfair Advertising Remedies Method 5. Consumer Redress Method 6. Hold Advertising Agency Legally Responsible
  • 16. 16 Advertising and Other Regulatory Agencies In Addition to the FTC, Several Other Federal Agencies Regulate Advertisers and Their Agencies. Food and Drug Administration Federal Communication Commission Additional Federal Regulatory Agencies
  • 17. 17 Social Responsibility Level Two Advertiser is Engaged in Prosocial Messaging Level One Being Socially Responsible is a Business Philosophy “Organization’s Task is to Determine the Needs, Wants, and Interests of Target Markets and to Deliver the Desired Satisfactions More Effectively And Efficiently Than Its Competitors in a Way that Preserves or Enhances the Consumer’s and Society’s Well-Being.” (48) by Phillip Kotler.
  • 18. 18 Self-Discipline An Organization Develops, Uses, and Enforces Norms By Itself Pure Self-Regulation The Industry Develops, Uses and Enforces Norms Co-opted Self-Regulation Industry Voluntarily Involves Nonindustry People in the Development, Application, and Enforcement of Norms Different Levels of Self- Regulation
  • 19. 19 Critical Ad Analysis BIG Idea Campaign Idea Target Audience Brand personality communicated through that particular AD Brand positioning communicated through that particular AD Appeals used: Emotional (that is which aspect shows an emotional or rational appeal) Rational Any positive points /flaws?:( This analysis includes not only the visuals. Also keep in mind the selection of the models, their brand personality match with the brand personality of the brand, Tagline analysis, Body Copy, color combinations, execution of the Ad, photography /editing quality etc....and other aspects which I have already told you in my lectures till now)