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A Platform for Trust How Vattenfall canimproveits brand image Stockholm School of Economics May 24, 2010 Sofie Ek, Marcus Holst, Johanna Lindquist, Simone Masog
Vattenfall has to join in on the conversation May 24, 2010 2 Vattenfall NGOs Media Customers Spark dialogue, through a platformfor communication. Emphasis on honestyand tangibility
Inconsistencybetween external stakeholders’ and Vattenfall’sview May 24, 2010 3 Aftonbladet 2009-12-02:”Vattenfalls skitiga byk”(”Vattenfall’sdirtybunch”) SVD 2010-04-11:”Fossil fånge”(”Fossil captive”) DN 2010-04-09”Vattenfall släpper ut mer”(”Vattenfall emitsmore”)
Vattenfall has to join in on the conversation May 24, 2010 4 Vattenfall NGOs Media Customers Spark dialogue, through a platformfor communication. Emphasis on honestyand tangibility
Establishopen and honestdialoguearoundconcretegoals May 24, 2010 5 MeetNGOs Trust, openness, transparency Dialogue Inviteconsumers
The Action Plan: clear, short-termgoalsinstill trust May 24, 2010 6 Long-term commitment Whatis beingdone? Howis it beingdone? Whenis it beingdone?
Web-basedplatform as a foundation for dialogue May 24, 2010 7 ,[object Object]
EngageNGOs

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Vattenfall CSR Presentation

  • 1. A Platform for Trust How Vattenfall canimproveits brand image Stockholm School of Economics May 24, 2010 Sofie Ek, Marcus Holst, Johanna Lindquist, Simone Masog
  • 2. Vattenfall has to join in on the conversation May 24, 2010 2 Vattenfall NGOs Media Customers Spark dialogue, through a platformfor communication. Emphasis on honestyand tangibility
  • 3. Inconsistencybetween external stakeholders’ and Vattenfall’sview May 24, 2010 3 Aftonbladet 2009-12-02:”Vattenfalls skitiga byk”(”Vattenfall’sdirtybunch”) SVD 2010-04-11:”Fossil fånge”(”Fossil captive”) DN 2010-04-09”Vattenfall släpper ut mer”(”Vattenfall emitsmore”)
  • 4. Vattenfall has to join in on the conversation May 24, 2010 4 Vattenfall NGOs Media Customers Spark dialogue, through a platformfor communication. Emphasis on honestyand tangibility
  • 5. Establishopen and honestdialoguearoundconcretegoals May 24, 2010 5 MeetNGOs Trust, openness, transparency Dialogue Inviteconsumers
  • 6. The Action Plan: clear, short-termgoalsinstill trust May 24, 2010 6 Long-term commitment Whatis beingdone? Howis it beingdone? Whenis it beingdone?
  • 7.
  • 11. Thank You! May 24, 2010 8 Anyquestions? Stockholm School of Economics May 24, 2010 Sofie Ek, Marcus Holst, Johanna Lindquist, Simone Masog

Editor's Notes

  1. Describehow to communicate/how to act with stakeholdersMeetNGOs and break downgoals.