1. Consultation
The
Institute
SPEAKERS INCLUDE
CONSULTATION
THE KEY TO AVOIDING BLUNDERS
14 October 2015, Emirates Stadium, London, N5 1BU
Rt Hon
Michael Portillo
Professor
Anthony King
Sherry Fuller Grant Cornwell
MBE
Dr Ben Goldacre
It is two years since eminent academics published ‘The Blunders of our Governments’
and focused attention on the ways that modern democracies should improve their
policy-making.
This year’s conference will extend the debate and launch three fascinating inquiries to
assess better ways to listen to key stakeholders and to the general public.
“Let’s make this the best-ever gathering of
consultation & engagement enthusiasts!”
Rhion Jones, Programme Director, tCI#TCIconf15

2. With a new Government in Westminster and the aftershocks of
a confusing and contradictory election campaign, it has never
been more important to try to understand public attitudes and
respond to their priorities.
This Conference champions public engagement, and promotes
better consultation as the key to avoiding serious blunders by public
bodies of all shapes and sizes. Ministers, Civil Servants,
Councillors and Managers of public services all make mistakes. But
by engaging in better dialogues with key stakeholders may prevent a
few, and reduce the impact of others.
by Anthony King and Ivor Crewe
There are a handful of cock-ups that we remember all too well, from
the poll tax to the Millennium Dome. However, the list is longer than
most of us realize – and it’s growing. With unrivalled political savvy
and a keen sense of irony, distinguished political scientists Anthony
King and Ivor Crewe open our eyes to the worst government horror
stories and explain why the British political system is quite so prone
to appalling mistakes.
Anthony King will be speaking at this year’s conference
#TCIconf15 Consultation Institute Consultation Institute
inspiration
welcome
consultationinstitute.org consultation: the key to avoiding blunders
“An astonishing achievement”
Andrew Marr
To do justice to this critical subject, we have built a stimulating and entertaining programme of
high-quality speakers.
It makes this the ‘must attend’ event for anyone working on public engagement and consultation
in 2015.
Quintin Oliver, tCI Chair

3. Welcome to the UK’s only dedicated conference for the world of public and
stakeholder consultation from the Consultation Institute
This conference is designed for everyone working in public, stakeholder or customer
consultation, whether in the private, public or voluntary sectors. Setting best practice standards
for the consultation and engagement industry, the Consultation Institute (tCI) knows that most
organisations - large and small, public and private – are now committed to consulting their
customers or the general public.
tCI has prepared a stimulating programme of speakers including one of the top academics who
have analysed spectacular failures in public policy-making and whose book ‘The Blunders of
our Governments’ has inspired the theme for this year’s event. Join the largest ever gathering
of consultation enthusiasts for the day and learn how they now approach best practice public
and stakeholder engagement.
All of this we will do with eyes on the wider world. The UK may have some of the most developed
engagement practices anywhere, but wherever there is major political, social, or physical change,
there is consultation. International visitors are very welcome.
THE SPEAKERS
...have been chosen to provide the widest possible range of perspectives - from the political,
academic and practitioner worlds.
THE QUESTIONS
We will encourage you to ask the right questions so you leave with the right answers.
INTERACTION AND FEEDBACK
We will be sharing knowledge and experiences and will encourage you to engage in direct
conversation with speakers and other delegates.
#TCIconf15 Consultation Institute Consultation Institute
why this event is different
• What are the perils of careless policy-making?
• What are the best available methods of engaging the public?
• How effective are Referendums?
• Can the New Government avoid the blunders of its predecessors?
• What role is there for public engagement in dealing with the ‘Wicked Issues’?
the background
“Anyone who followed this year’s political developments can see at once
that our politicians are prone to ideas that can so easily lead to policy
Blunders! Can we minimise risks?”
Quintin Oliver, tCI Chair
consultationinstitute.orgconsultation: the key to avoiding blunders

4. Registration, Tea & Coffee,
Exhibition
WELCOME - Quintin Oliver, tCI Chair
KEYNOTE ONE:
The Perils of careless policy-making
Rt Hon Michael Portillo
KEYNOTE TWO:
Can the New Government avoid
the blunders of its predecessors?
Professor Anthony King, University of
Essex, Co-author of ‘The Blunders of
our Governments’
Tea & Coffee, Exhibition
Consultation and the
“Wicked Issues”
Allocating Roadspace in a
Congested City: Transport for
London’s experience with Cycle
Superhighways - Ben Plowden,
Director of Strategy & Planning,
Surface Transport and Peter Bradley,
Head of Consultation & Engagement,
Transport for London
Modernising our National Health
Service - Paul Brooks, Associate
Director of Patient Experience and
Facilities Management, Derby
Hospitals NHS Foundation Trust
NIMBYism in Major Infrastructure
Projects - John Morris, Former
Director of Public Affairs at
Birmingham Airport
Lunch, Exhibition & Networking
AFTERNOON OPENING
Howard Kendall, tCI Director of
Strategy. tCI Awards & Recognition
Elizabeth Gammell, tCI Director of
Standards
8.45
13.45
9.30
9.45
14.00
10.30
11.15
11.30
12.45
16.40
15.00
15.15
15.45
16.30
consultationinstitute.org consultation: the key to avoiding blunders
agenda
AFTERNOON INQUIRIES
Your choice of breakout session
What are the best available
methods of engaging the public?
Using Appreciative Inquiry
techniques to explore this vital
subject - Sherry Fuller, tCI
Associate, Rachel Lopata tCI
Associate and Jonathan Bradley, tCI
Fellow
How effective are Referendums?
How to generate high-quality
debates Lessons from Scotland and
thoughts for the rest of the UK -
Quintin Oliver, tCI Chair and David
Jones, tCI Fellow
Should consultation standards be
a matter for the Courts or for
Parliament? The case for new and
better rules - Lord Bichard KCB and
Rhion Jones, tCI Director
Tea & Coffee, Exhibition
KEYNOTE THREE:
We’re all spectators now – a time
to engage – from Broadcasters to
Football Fans - Grant Cornwell MBE,
CEO, Tottenham Foundation Trust
CLOSING KEYNOTE:
Bad Politics – the case for better
evidence - Dr Ben Goldacre,
Physician, Academic and Author of
‘Bad Science’
Closing Comments
Howard Kendall, tCI Director of
Strategy
Emirates Stadium Tour
(optional extra)
Wicked
Issue
One
Inquiry
One
Inquiry
Two
Inquiry
Three
Wicked
Issue
Two
Wicked
Issue
Three

5. #TCIconf15 Consultation Institute Consultation Institute
OPENING KEYNOTE
THE PERILS OF
CARELESS POLICY-
MAKING
Rt Michael Portillo
CAN THE NEW
GOVERNMENT AVOID
THE BLUNDERS OF
ITS PREDECESSORS?
Prof Anthony King
Co-author of the
‘The Blunders of our
Governments’
USING
APPRECIATIVE
INQUIRY
TECHNIQUES
Sherry Fuller
tCI Associate
CLOSING KEYNOTE
BAD POLITICS - THE
CASE FOR BETTER
EVIDENCE
Dr Ben Goldacre
Physician, Academic
and Author of ‘Bad
Science’
WE’RE ALL
SPECTATORS NOW -
A TIME TO ENGAGE -
FROM BROADCASTERS
TO FOOTBALL FANS
Grant Cornwell MBE
CEO, Tottenham
Foundation Trust
SHOULD
CONSULTATION
STANDARDS BE A
MATTER FOR THE
COURTS OR FOR
PARLIAMENT? THE
NEW AND BETTER
RULES
Lord Bichard
Public Service
WHAT ARE THE
BEST AVAILABLE
METHODS OF
ENGAGING THE
PUBLIC
Rachel Lopata
tCI Associate
NIMBYism IN MAJOR
INFRASTRUCTURE
PROJECTS
John Morris, Former
Public Affairs Director,
Birmingham Airport
HOW EFFECTIVE ARE
REFERENDUMS?
HOW TO GENERATE
HIGH-QUALITY
DEBATES
Quintin Oliver
tCI Chair
Stratagem
International
consultationinstitute.orgconsultation: the key to avoiding blunders
meet the speakers

6. RT Hon Michael Portillo
Michael entered the House of Commons in 1984. He was a Minister for eleven
years and had three positions in the Cabinet, including Secretary of State for
Defence. Since leaving politics, he has devoted himself to writing and
broadcasting. He is a regular on both BBC 1’s sardonic political ‘This Week’
programme and Radio 4’s ‘The Moral Maze’. He has made radio and
television documentaries on a wide range of subjects, including five series of
‘Great British (and recently Continental) Railway Journeys’ for BBC2.
speakers bio’s
consultationinstitute.org consultation: the key to avoiding blunders
Dr Ben Goldacre
Ben is a best-selling author, broadcaster, campaigner, medical doctor and
academic who specialises in unpicking the misuse of science and statistics
by journalists, politicians, quacks, drug companies, and more. His first book
“Bad Science” (4th Estate) has sold over 500,000 copies, is published in 18
countries, and reached number one in the UK non-fiction bestseller charts.
Grant Cornwell MBE
Grant has worked within the Community Sport sector for over 25 years.
During that time he has helped pioneer and develop a wide range of initiatives
aimed at helping young people and adults who have become marginalised
from main stream society. He believes passionately in sport as a means of
engagement. In 2005 Grant was recognised for his outstanding work with
young people when he was awarded an MBE for Services to Young People
by Her Majesty Queen Elizabeth.
Sherry Fuller
Sherry is a consultant specialising in strength-based working and generating
change through dialogue. As a fully trained practitioner, Sherry applies the
principles of Appreciative Inquiry to all her work and is an active member of
the European Appreciative Inquiry Network. Sherry has 13 years experience
in local government, working in communication, engagement and strategic
planning with four years focusing on organisational development,
supporting transformation in health and social care. Also an Expert Adviser
with the Centre for Public Scrutiny.
Professor Anthony King
Co-author of ‘The Blunders of our Governments’ A former member of the
Committee on Standards in Public Life and the Royal Commission on the
Reform of the House of Lords (the Wakeham Commission). In 2010, Anthony
was elected as a Fellow of the British Academy. Also serves as an associate
at the Institute for Government, a non-partisan charity that aims to improve
the effectiveness of central Government in the UK. Regularly appears on
election results and their implications. On a monthly basis, he analyses
political opinion polls on voting intentions for The Daily Telegraph.

7. #TCIconf15 Consultation Institute Consultation Institute
consultationinstitute.orgconsultation: the key to avoiding blunders
sponsorship opportunities
An excellent opportunity for organisations to
showcase the latest in technology that can be
used in public participation, and to feature
expertise and know-how from public engagement
specialists in the private sector, voluntary services
and the community sector.
For more information please contact Karen Fourie,
tCI Programme Manager
karenf@consultationinstitute.org
+44 (0) 1767 318350
Our sponsors
+44 020 8688 0650
+44 0845 442 712
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+44 (0)7841 394575
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8. the background
tCI’s Mission
The Consultation Institute is a UK-based not-for-profit organisation which seeks to promote the
highest standards of public, stakeholder and employee consultation by initiating research,
publications and specialist events in order to disseminate best practice and improve subsequent
decision-making.
tCI’s Charter
The Consultation Institute’s Charter offers authoritative definitions, illustrates classic consultation
scenarios and establishes and explains seven clear principles of best practice. It forms the
corner-stone for tCI’s Quality Assurance of major and controversial public consultations.
tCI’s Aim
The Consultation Institute is designed to help all those engaged in public or stakeholder
consultation absorb best practice, encourage innovation and improve its value to decision-makers
whilst providing a much needed opportunity for professional networking. By publishing specialist
papers and briefings and organising a range of conferences and events on many aspects of
consultation, tCI helps both consultors and consultees gain more from the process.
tCI Membership
From as little as £195 per year you can become a member of tCI and access the numerous
benefits this brings.
BOOK YOUR PLACE
Institute Members £305 (Early Bird - £250)
Institute CPD Holders £245 (Early Bird - £195)
Non-Members £355 (Early Bird - £305)
All prices exclude VAT at prevailing rates
Early bird offer ends 31 May 2015
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