The document describes the features of the ValueOptions AWARE Premier Elite Plan and AWARE Premier Plan. The plans provide members with 24/7 access to care managers and online resources. They offer legal, financial, and mediation consultations with discounts on hourly rates if services are retained. The consultations are available by phone or online and provide assistance with issues such as civil suits, taxes, and disputes.

1. VALUEOPTIONS® PLAN FEATURES
AWARETM Premier Elite Plan
ValueOptions® Plan Features and AWARETM Premier Plan
Access to Professional Care Managers
Professional, Personal and Family Counseling Services through designated TOLL FREE number
24 hours a day, 7 days a week, 365 days a year
Access to www.achievesolutions.net for the latest news
Web based Education/Informational Resources and research on professional, personal and family
behavioral and wellness issues
Access to service and resource referrals in your community
Community Services and Resource Referrals through designated TOLL FREE number
24 hours a day, 7 days a week, 365 days a year
Access to comprehensive library, numerous tools and
On-Line Skills Building Module (mysessions.net)
resources and other features such as a personal journal
Legal Service Consultations
• Assistance with issues such as civil suits, divorce, Access to one FREE 30 minute legal consultation
will preparation, powers of attorney, custody disputes, every plan year and discounts of 25% off the attorney’s
bankruptcy, landlord/tenant disputes, traffic violations... usual hourly rate if you retain their services
• Consultations with general law attorney in your (THIS DIFFERS FROM LEGAL SERVICES COVERAGE
geographical area and/or jurisdiction RELATED TO LICENSE PROTECTION)
• Face-to-face or telephonic meeting
Financial Service Consultations
• Assistance with issues such as tax preparation, wage
garnishments, child support, savings and retirement Access to one FREE 30 minute financial consultation
planning, financial budgeting, debt consolidation... every plan year and discounts of 25% off the consultant’s
• Consultations with a CPA, financial planner, budget usual hourly rate if you retain their services
specialist or licensed securities broker
• Convenient telephonic meeting
Mediation Service Consultations
• Assistance with issues such as contractual and consumer
disputes, divorce and child custody disputes, real estate Access to one FREE 30 minute mediation consultation
and landlord/tenant disputes, car accidents and insurance every plan year and discounts of 25% off the mediator’s
disputes... usual hourly rate if you retain their services
• Consultations with a mediation professional
• Convenient telephonic meeting
www.awaredirect.com