If a complaint or action is filed against you, you should call the member dedicated line to speak with an advocate who will gather information and provide guidelines about the claims process. You will then be connected with a legal counsel from the AWARE network of experienced attorneys. The member advocate will contact you ongoing to discuss the status of your case and answer any questions.

1. ACTION WHAT TO DO IF...
If a Complaint or Action is Filed Against You:
1. CALL
Call the toll free Member dedicated line at 1.877.379.4628 to speak with one of our
AWARETM Member Advocates. We will gather information about the complaint from you
and provide you with guidelines about the claims and administrative agency processes.
2. CONNECT
After the initial call, you will be connected with your legal counsel from the AWARETM
Legal Network of highly experienced attorneys.
3. CONTACT
Our AWARETM Member Advocate will contact you on an ongoing basis to discuss the
status of your case and answer any related questions you may have.
www.awaredirect.com