To get the whole project team involved in the UX process is essential to achieve a high quality product: developers meeting users and attending usability testing, designers and developers sketching together, clients actively participating in the design process. This talk provides practical UX techniques and tools to integrate UX in an Agile environment and get everyone in the project team contributing to the user experience.
26. Paul
Support and training
Mariana
UX Designer
Ant
User
USER INTERVIEW
Oxford Computer Consultants running usability
testing at Bath & North East Somerset Council@MARIANAMOTA
42. Facilitator language
• Warm and neutral
• Active listening
• Passive and inclusive tone
“How about…”
“Maybe we can…”
“What if…”
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43. Leader language
• Competence
• Expert
• Direct and muscular language
“That’s absolutely right, and here’s why…”
“I completely agree because…”
“This is my plan…”
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45. When asking for feedback:
• State clearly:
Where you are at
What you expect feedback on
• Ask clear questions
• Explain the rationale for your decisions
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46. When giving feedback:
• Ask the current status of the design
• Question first. Comment last.
• Explain technical challenges
• Don’t refer to your personal taste.
Refer to the briefing and user research.
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