2. WHAT IS
INTERVIEW?
A FORMAL MEETING IN
WHICH ONE OR MORE
PERSONS QUESTION,
CONSULT, OR
EVALUATE ANOTHER
PERSON: A JOB
INTERVIEW.
A MEETING OR
CONVERSATION IN WHICH
A WRITER OR REPORTER
ASKS QUESTIONS OF ONE
OR MORE PERSONS FROM
WHOM MATERIAL IS
SOUGHT FOR A
NEWSPAPER STORY,
TELEVISION BROADCAST,
5. 4. HOW DID THE
INTERVIEWER HANDLE THE
INTERVIEW?
5. HOW DID THE
INTERVIEWEE DELIVER HIS
ANSWERS TO THE
QUESTIONS?
6. DISCUSSION
IN SECOND QUARTER,
YOU LEARNED THAT
PEOPLE ARE SOURCES OF
INFORMATION AND AN
INTERVIEW, AS A
PRIMARY SOURCE, IS A
WAY TO GATHER
INFORMATION. IN THIS
LESSON, YOU WILL
LEARN EFFECTIVE WAYS
IN CONDUCTING AN
INTERVIEW.
7. During an interview, whether it is face to
face or virtual, asking the right questions
help you get important information from the
interviewee (a person who is interviewed). It
also helps you develop your confidence since
asking questions means you have to speak
with people. To accomplish this, you must
plan the interview questions carefully. The
following are some useful tips for you to
remember as you conduct your interview.
8. A. Before the Interview
Know the person’s background
and get an idea on the kind of
questions he/she can answer.
Make a list of questions regarding
the subject or issue you have agreed
upon.
9. Avoid asking questions answerable
by yes or no and try asking open-
ended questions by using 5W’s and
H (Who, What, Where, When, Why,
and How). Sometimes, they are not a
question at all, but a statement
meant to prompt a response like
“tell me about”, “describe”, “tell me
10. B. DURING THE INTERVIEW
AS AN INTERVIEWER, MAKE
YOUR INTERVIEWEE
COMFORTABLE AND AT EASE,
NO MATTER HOW SERIOUS
THE TOPIC IS.
11. Be aware of your body
language.
Make and maintain eye contact
with your interviewee.
12. TAKE DOWN NOTES BY
WRITING IN A PIECE OF PAPER
OR USE A VOICE RECORDER IF
AVAILABLE.
13. C. AFTER THE INTERVIEW
SUMMARIZE THE MAIN POINTS OF YOUR
INTERVIEW.
THANK THE INTERVIEWEE AFTER YOU HAVE
ASKED ALL YOUR QUESTIONS.
THOSE ARE THE GUIDELINES WHICH YOU CAN PUT
INTO PRACTICE TO HAVE A SUCCESSFUL
INTERVIEW.
14. A. Read the statements carefully. Determine
whether the following is TRUE or FALSE.
1. The interviewer should summarize the main
points of the interview.
2. During the interview, the interviewee must feel
at ease and comfortable.
3. Eye contact is not necessary as long as the
questions are delivered well.
15. 4. Must come to the interview
session prepared with questions.
5. The interviewee must give
the interview questions.
16. ACTIVITY
INTERVIEW SCENARIO AT THE
BANK.
YOU ARE GOING TO REENACT
TO THE SHORT INTERVIEW BY
READING THE SCRIPT GIVEN
TO YOU
17. Activity 1 : Interview S
cena rio a t the ba nk.
T
he stud e nts w ill re ena c t a sho rt inte rview b y re a d ing the sc rip t b e low .
B
a nk Clerk: Go o d m o rning , w elc om e to the Gra mm a r Ba nk. How c a n I help yo u?
Customer: Go o d m o rning . I w o uld like to o p e n a b a nk a c c o unt.
B
a nk Clerk: S
ure thing . Wha t kind o f a c c o unt w o uld yo u like to o p e n?
A sa ving s a c c o unt o r a c he c king a c c o unt?
Customer: Wha t's the d iffe re nc e ?
B
a nk Clerk: A c he c king a c c o unt is d e sig ne d to use fo r e ve ryd a y tra ns
a c tio ns. Ye t; the
m o ney in a sa ving s a c c o unt is m e a nt to sta y in the a c c o unt a nd e a rn inte rest o ve r
tim e .
Customer: I se e , a c tua lly I w a nt to a p p ly fo r a c re d it c a rd . T
ha t's w hy I ne ed a n
a c c o unt.
B
a nk Clerk: Oka y the n, yo u p ro b a b ly w a nt a c he c king a c c o unt.
Customer: Well, tha nk yo u. I'd like tha t.
B
a nk Clerk: S
ure , w e w ill ha ve yo u fill out a n a p p lic a tio n fo rm , p le a se .
Customer: No p ro b le m .
B
a nk Clerk: How m uc h o f a c re d it lim it w ere yo u lo o king fo r?
Customer: I w o uld like a $10,000 sp e nd ing lim it.
B
a nk Clerk: Alrig ht, w e w ill se e w ha t w e c a n d o . We m ig ht b e a b le to g e t yo u o ne o f
o ur g o ld c a rd s w ith a $10,000 sp e nd ing lim it.
Customer: Wo nd erful. Will I a lso c ollec t p o ints w he n I use the c a rd ?
B
a nk Clerk: S
ure , w ith o ur g o ld c a rd yo u w ill g e t 10 rew a rd p o ints fo r e ve ry d o lla r sp ent.
Customer: Pe rfe c t, I ha ve filled o ut the fo rm . Do yo u ne e d a nything else ?
B
a nk Clerk: Yo u just ne e d to d e p o sit a m inim um o f $250 into yo ur new c he c king
a c c o unt.
Customer: Ve ry w ell, he re yo u a re .
B
a nk Clerk: T
ha nk yo u, yo ur a c c o unt is se t up now a nd yo ur c red it c a rd w ill b e m a ile d
to yo ur a d d re ss w ithin 5 to 10 b usine ss d a ys.
Customer: T
ha nk yo u fo r yo ur help , ha ve a g o o d d a y.
B
a nk Clerk: T
ha nk yo u, yo u to o .
18. Based on the script above, the
class will answer the following
questions below.
Guide Questions:
1. What is the interview about?
2. How did the interview start?
3. How did the interview end?