COMPANY OVERVIEW 
Enabling with technology 
Better collaboration: Improve productivity and innovation 
with better applications, network and workflow solutions. 
Satisfied customers: Connecting with customers quickly 
and effectively will not only improve satisfaction, but also 
reduce costs. 
Enhanced security: From data protection to secure 
networks and remote access, Carousel can help make sure 
your information and systems stay secure. 
Business continuity: Making sure networks and 
communications stay running is critical to any business. 
Carousel can help make sure your up 24/7/365. 
Financing flexibility: A variety of pricing and 
capitalization models lets you choose the best way to 
meet your business’s needs. 
Integrating across multiple platforms & technologies: 
Operating various systems, databases, and networks requires all to work together precisely. Carousel Industries’ expertise provides 
integration across numerous platforms forming a holistic and harmonious ecosystem. This results in the most return on investment 
for our customers. Based on your existing IT operations, we will help you create a system that not only integrates your entire 
business, but also establishes you for future growth. 
Service Solutions 
Our Managed Services take on day-to-day 
management responsibility of your voice, 
video and data as a strategic way to improve 
your operation’s efficiency and effectiveness. 
Copyright ©2014, Carousel Industries® www.carouselindustries.com 
OVERVIEW-1014 
Using Business 
+Technology 
to Solve Challenges 
Our mission is simple. We help customers manage technology to 
solve problems. We are dedicated to transforming your business 
communications into effective, integrated solutions. Whether 
you’re an owner, IT professional or employee, we’re all about 
lending you the expertise and support to deliver results. 
A “one stop” solution for IT services, we are experts in a wide scope of 
technology. Carousel Industries’ engineers help you manage across multiple 
vendors and systems. With breakthrough voice, video, data, and wireless 
services, we have all the tools to connect your employees. 
Whether you need a mobile solution or the data infrastructure to support it, 
we’ve got everything necessary. Our comprehensive approach to security, 
scalable deployment and management options, streamlines any process. 
Voice Solutions 
Enrich on premise and hosted Voice 
Solutions with our comprehensive service 
offerings ranging from industry leaders, 
Avaya, Nortel and Microsoft. 
Video Solutions 
Data Solutions 
Integrate audio and visual communications 
into your Unified Communications portfolio 
with our customized video and audio 
networking capabilities. 
Safeguard your data by working closely 
with our security experts to prevent data 
loss, set perimeters to work securely in a 
wireless environment and ensure virtualization 
integrates well with your current IT ecosystem. 
Cloud Solutions 
Simplicity® Cloud is Carousel’s group of hosted 
voice and video solutions that offers customers 
the benefit of cutting-edge innovation in a 
highly flexible service model. 
Collaboration Solutions 
UC and Collaboration solutions that cover 
a range of enterprise communication 
technologies and applications to give you 
an end-to-end solution that can integrate 
multiple platforms.
We’re here 24/7/365 to keep your system “always ready.” 
Deep knowledge & expertise 
• Experienced service and support teams 
• “On-site” or “remote” support depending on your needs 
• On-going account management, every step of the way 
• Extensive technology and certification 
• Solutions integrator across many different platforms 
and manufacturers 
Copyright ©2014, Carousel Industries® www.carouselindustries.com 
OVERVIEW-1014 
Network Operations Center 
• We can manage your network: configuration, certification 
and monitoring 
• Fully resilient with redundant NOCs with coverage 
coast to coast 
• We’re well staffed with knowledgeable people: Tier 2, 3 
and 4 converged engineers 
• Can coordinate service issues with your 3rd party vendors: 
Voice, Video, Data, Microsoft Lync and Cloud systems 
Helpdesk & Service Support 
• Live support available 24/7/365, as needed 
• Your local support team, based in US with onshore delivery 
• We provide a technology-focused helpdesk service that is 
dedicated to customers 
• A professional service management organization with 
advanced incident management (ticket logging, tracking 
and diagnosis) 
COMPANY OVERVIEW 
Contact us to learn more 
800.401.0760 
www.carouselindustries.com 
250+ 
Engineers 
60+ 
High level certifications 
The user experience 
Carousel is here 24/7/365 to keep your systems always 
running! We keep constant vigilance over your critical voice, 
data and video networks, applications and infrastructure. 
Our highly-certified engineers use technology to proactively 
monitor your entire communications infrastructure 24/7. 
A different kind of tech company 
• Experienced management team - building 
end-to-end solutions and a long-term vision 
• Investing heavily in innovation - cloud 
capabilities, managed services and 
converged systems 
• Always available - 24/7/365 
Network Operations Center 
• National footprint - managed service 
provider with strong focus on exceptional 
customer service 
• Unique balance - delivering a personalized 
approach with the scale of a global business

Using Business and Technology to solve business challenges

  • 1.
    COMPANY OVERVIEW Enablingwith technology Better collaboration: Improve productivity and innovation with better applications, network and workflow solutions. Satisfied customers: Connecting with customers quickly and effectively will not only improve satisfaction, but also reduce costs. Enhanced security: From data protection to secure networks and remote access, Carousel can help make sure your information and systems stay secure. Business continuity: Making sure networks and communications stay running is critical to any business. Carousel can help make sure your up 24/7/365. Financing flexibility: A variety of pricing and capitalization models lets you choose the best way to meet your business’s needs. Integrating across multiple platforms & technologies: Operating various systems, databases, and networks requires all to work together precisely. Carousel Industries’ expertise provides integration across numerous platforms forming a holistic and harmonious ecosystem. This results in the most return on investment for our customers. Based on your existing IT operations, we will help you create a system that not only integrates your entire business, but also establishes you for future growth. Service Solutions Our Managed Services take on day-to-day management responsibility of your voice, video and data as a strategic way to improve your operation’s efficiency and effectiveness. Copyright ©2014, Carousel Industries® www.carouselindustries.com OVERVIEW-1014 Using Business +Technology to Solve Challenges Our mission is simple. We help customers manage technology to solve problems. We are dedicated to transforming your business communications into effective, integrated solutions. Whether you’re an owner, IT professional or employee, we’re all about lending you the expertise and support to deliver results. A “one stop” solution for IT services, we are experts in a wide scope of technology. Carousel Industries’ engineers help you manage across multiple vendors and systems. With breakthrough voice, video, data, and wireless services, we have all the tools to connect your employees. Whether you need a mobile solution or the data infrastructure to support it, we’ve got everything necessary. Our comprehensive approach to security, scalable deployment and management options, streamlines any process. Voice Solutions Enrich on premise and hosted Voice Solutions with our comprehensive service offerings ranging from industry leaders, Avaya, Nortel and Microsoft. Video Solutions Data Solutions Integrate audio and visual communications into your Unified Communications portfolio with our customized video and audio networking capabilities. Safeguard your data by working closely with our security experts to prevent data loss, set perimeters to work securely in a wireless environment and ensure virtualization integrates well with your current IT ecosystem. Cloud Solutions Simplicity® Cloud is Carousel’s group of hosted voice and video solutions that offers customers the benefit of cutting-edge innovation in a highly flexible service model. Collaboration Solutions UC and Collaboration solutions that cover a range of enterprise communication technologies and applications to give you an end-to-end solution that can integrate multiple platforms.
  • 2.
    We’re here 24/7/365to keep your system “always ready.” Deep knowledge & expertise • Experienced service and support teams • “On-site” or “remote” support depending on your needs • On-going account management, every step of the way • Extensive technology and certification • Solutions integrator across many different platforms and manufacturers Copyright ©2014, Carousel Industries® www.carouselindustries.com OVERVIEW-1014 Network Operations Center • We can manage your network: configuration, certification and monitoring • Fully resilient with redundant NOCs with coverage coast to coast • We’re well staffed with knowledgeable people: Tier 2, 3 and 4 converged engineers • Can coordinate service issues with your 3rd party vendors: Voice, Video, Data, Microsoft Lync and Cloud systems Helpdesk & Service Support • Live support available 24/7/365, as needed • Your local support team, based in US with onshore delivery • We provide a technology-focused helpdesk service that is dedicated to customers • A professional service management organization with advanced incident management (ticket logging, tracking and diagnosis) COMPANY OVERVIEW Contact us to learn more 800.401.0760 www.carouselindustries.com 250+ Engineers 60+ High level certifications The user experience Carousel is here 24/7/365 to keep your systems always running! We keep constant vigilance over your critical voice, data and video networks, applications and infrastructure. Our highly-certified engineers use technology to proactively monitor your entire communications infrastructure 24/7. A different kind of tech company • Experienced management team - building end-to-end solutions and a long-term vision • Investing heavily in innovation - cloud capabilities, managed services and converged systems • Always available - 24/7/365 Network Operations Center • National footprint - managed service provider with strong focus on exceptional customer service • Unique balance - delivering a personalized approach with the scale of a global business