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USES AND GRATIFICATIONS
       OF A FACEBOOK MEDIA
          SHARING GROUP
16th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2013)
                         February 23-27 in San Antonio, Texas, USA.



             MADEIRA INTERACTIVE TECHNOLOGIES INSTITUTE,
                             PORTUGAL
 Mayur Karnik, Ian Oakley, Jayant Venkatanathan, Tasos Spiliotopouos, Valentina Nisi
SATURDAY
 SATURDAY
MORNING
 MORNING
 CLASSICS
  CLASSICS
FRIENDS,
  FRIENDS,
FRIENDS OF
 FRIENDS OF
  FRIENDS.
   FRIENDS.
355



 167 MEMBERS
  167 MEMBERS
14 NATIONALITIES
14 NATIONALITIES
   833 ITEMS
    833 ITEMS


                   836

    May 2012
STUDY 1: EXPLORATORY STAGE
                               What is the first thing that comes to your
                               mind when you think about what you enjoy
                           1   most when using SMC Facebook group?


                                          What other words describe what
                                     2    you enjoy about using the SMC
                                          Facebook group?
   SMC
    SMC     STUDY 1
             STUDY 1
FACEBOOK
 FACEBOOK   exploratory
             exploratory
 GROUP
   GROUP
               stage
                stage
                                    3    Using single, easy-to-understand
                                         terms, what do you use the SMC
                                         Facebook group for?


                           4   What uses of the SMC Facebook
                               group are most important to you?
STUDY 1: RESULTS                                         Sharing, finding,
                                                           connecting
                                       Finding
                                      new music

   SMC
    SMC     STUDY 1
             STUDY 1
FACEBOOK
 FACEBOOK
 GROUP
            exploratory
             exploratory                           Checking what my
   GROUP
               stage
                stage                             friends are listening

                           Interesting to see
                           what others post



                                                   70s, 80s music
                              Unknown people
                               posting songs




             20
                                                  Diverse, happy,
                                                     nostalgia
STUDY 1: INITIAL THEMES

   SMC
    SMC        STUDY 1
                STUDY 1
FACEBOOK
 FACEBOOK
 GROUP
               exploratory
                exploratory
   GROUP
                  stage
                   stage




                      NOSTALGIA
            SOCIAL INTERACTION
                        CONTENT
                     DISCOVERY
STUDY 2: IDENTIFYING U&G.


                                                          STUDY 22
                                                           STUDY
                                                     identifying uses and
                                                      identifying uses and
 SMC
  SMC   STUDY 11
         STUDY
                   0   1   2    3    4   5   6   7       gratifications
                                                          gratifications

                           34       ITEMS
STUDY 2: RESULTS
              STUDY 22
               STUDY
              identifying
               identifying
SMC
 SMC   S1
        S1     uses and
                uses and
             gratifications
              gratifications




                               57
ANALYSIS
               STUDY 22
                STUDY
SMC
 SMC    1
       SS1




        FACTOR ANALYSIS
         7 COMPONENTS WITH EIGEN VALUES OVER 1
         EXPLAINING 79% OF VARIANCE.
         EXAMINATION OF SCREE PLOT’S ‘ELBOW’ AND
         DISTRIBUTION OF UNIQUE LOADINGS LED TO
         FURTHER REDUCTION AND FOUR FACTORS WERE
         IDENTIFIED EXPLAINING 61% OF VARIANCE.
EMERGING FACTORS
                   STUDY 22
                    STUDY
SMC
 SMC      1
         SS1




               FACTOR ANALYSIS


       1. CONTRIBUTION
       2. DISCOVERY
       3. SOCIAL INTERACTION
       4. ENTERTAINMENT
1. CONTRIBUTION
       FACTOR 1: CONTRIBUTION (α = 0.90)                 MEAN (SD)     LOADING

I often comment on music posted by others of SMC.        2.44 (1.48)    0.775

I like to share my knowledge of music on SMC.            3.16 (1.72)    0.765

I like adding to collection of songs on SMC by posting
                                                         3.75 (1.66)    0.692
a song when others post music on a specific theme.

I like to share music on SMC.                            3.89 (1.87)    0.682

I like the discussions that take place on SMC.           4.11 (1.58)    0.645

I like to share videos on SMC.                           3.46 (1.80)    0.662
2. DISCOVERY
         FACTOR 2: DISCOVERY (α = 0.91)                  MEAN (SD)     LOADING

I like discovering music from foreign cultures through
                                                         4.91 (1.84)    0.858
SMC.
I find music through SMC that I haven’t heard in a
                                                         5.67 (1.41)    0.513
long time.

I like listening to the music people post on SMC.        4.72 (1.64)    0.577

Often the music posted on the group surprises me.        4.72 (1.50)    0.553

Often a song posted on SMC changes my mood in the
                                                         3.84 (1.74)    0.543
day.

I discover rare songs through SMC.                       5.12 (1.68)    0.709
3. SOCIAL INTERACTION
    FACTOR 3: SOCIAL INTERACTION (α = 0.89)            MEAN (SD)     LOADING

I am often keen to see if what I posted on SMC has
                                                       3.74 (2.10)    0.801
been liked by others.
I often browse the public profiles of people I don't
                                                       2.89 (1.95)    0.782
know when they post music on SMC.
I like to find out who are my mutual friends when
                                                       3.86 (1.95)    0.706
someone unknown to me posts music on SMC.
I often try to understand what and why members post
                                                       3.70 (2.02)    0.594
certain kind of music on SMC.

I often 'like' music posted by others on SMC.          3.56 (1.90)    0.585
4. ENTERTAINMENT
       FACTOR 4: ENTERTAINMENT (α = 0.85)                 MEAN (SD)     LOADING

I like the music genre that the group respresents.        5.07 (1.44)    0.786

The music posted on the group makes me joyful.            4.46 (1.40)    0.629

I like listening to music my friends post on the group.   4.40 (1.66)    0.537
DISCUSSION
CONTRIBUTION
- non-verbal communication
- object centered sociality
- tightly knit nature of smc

DISCOVERY
- presence of peers
- social recommendations
- cultural diversity
DISCUSSION
SOCIAL INTERACTION
- park et al., strafford
- media objects as foci of interaction
- expressive information vs. social engagement
- value in unbundling

ENTERTAINMENT
- social entertainment vs. traditional channels
- curated content
IMPLICATIONS FOR DESIGN
DESIGNING FOR CONTRIBUTION
Media sharing services can be designed to encourage and
reward contributions.

Combine content communities with meaningful on-site user
identities.

Enable users to explore and extend connections and relations
among media.
IMPLICATIONS FOR DESIGN
DESIGNING FOR DISCOVERY
Social media systems could focus on enabling users to
collectively discover and archive new content.

The interplay of contribution and discovery.
IMPLICATIONS FOR DESIGN
DESIGNING FOR SOCIAL INTERACTION
Designs should emphasize object-centered sociality by
facilitating the posting of media replies and the navigation
around chains of such content.

Emphasize relationships and community identity in
conjunction with focus on sub-groups. (eg. team-based roles).

Enable users to identify, connect and collaborate with other
users with similar taste and preferences.
ACKNOWLEDGEMENTS
This work was supported by Madeira Life, a project cofunded by the regional
government of Madeira (MADFDR- 01-0190-FEDER_001) and ZON Multimedia.

Additional support was provided by the Portuguese Foundation for Science and
Technology (FCT) through grant CMU-PT/SE/ 0028/2008 (Web Security and
Privacy) and PhD scholarship SFRH/BD/65908/2009.

We would like to thank Nuno David Santos for his technical contributions and
the members of the ‘Saturday Morning Classics’ Facebook group for their
continued participation and support.




ACM Digital Library
http://dl.acm.org/citation.cfm?id=2441868
THIS IS
  THIS IS
THE END.
 THE END.

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Uses & Gratifications of a Facebook Media Sharing Group

  • 1. USES AND GRATIFICATIONS OF A FACEBOOK MEDIA SHARING GROUP 16th ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2013) February 23-27 in San Antonio, Texas, USA. MADEIRA INTERACTIVE TECHNOLOGIES INSTITUTE, PORTUGAL Mayur Karnik, Ian Oakley, Jayant Venkatanathan, Tasos Spiliotopouos, Valentina Nisi
  • 3. FRIENDS, FRIENDS, FRIENDS OF FRIENDS OF FRIENDS. FRIENDS.
  • 4. 355 167 MEMBERS 167 MEMBERS 14 NATIONALITIES 14 NATIONALITIES 833 ITEMS 833 ITEMS 836 May 2012
  • 5. STUDY 1: EXPLORATORY STAGE What is the first thing that comes to your mind when you think about what you enjoy 1 most when using SMC Facebook group? What other words describe what 2 you enjoy about using the SMC Facebook group? SMC SMC STUDY 1 STUDY 1 FACEBOOK FACEBOOK exploratory exploratory GROUP GROUP stage stage 3 Using single, easy-to-understand terms, what do you use the SMC Facebook group for? 4 What uses of the SMC Facebook group are most important to you?
  • 6. STUDY 1: RESULTS Sharing, finding, connecting Finding new music SMC SMC STUDY 1 STUDY 1 FACEBOOK FACEBOOK GROUP exploratory exploratory Checking what my GROUP stage stage friends are listening Interesting to see what others post 70s, 80s music Unknown people posting songs 20 Diverse, happy, nostalgia
  • 7. STUDY 1: INITIAL THEMES SMC SMC STUDY 1 STUDY 1 FACEBOOK FACEBOOK GROUP exploratory exploratory GROUP stage stage NOSTALGIA SOCIAL INTERACTION CONTENT DISCOVERY
  • 8. STUDY 2: IDENTIFYING U&G. STUDY 22 STUDY identifying uses and identifying uses and SMC SMC STUDY 11 STUDY 0 1 2 3 4 5 6 7 gratifications gratifications 34 ITEMS
  • 9. STUDY 2: RESULTS STUDY 22 STUDY identifying identifying SMC SMC S1 S1 uses and uses and gratifications gratifications 57
  • 10. ANALYSIS STUDY 22 STUDY SMC SMC 1 SS1 FACTOR ANALYSIS 7 COMPONENTS WITH EIGEN VALUES OVER 1 EXPLAINING 79% OF VARIANCE. EXAMINATION OF SCREE PLOT’S ‘ELBOW’ AND DISTRIBUTION OF UNIQUE LOADINGS LED TO FURTHER REDUCTION AND FOUR FACTORS WERE IDENTIFIED EXPLAINING 61% OF VARIANCE.
  • 11. EMERGING FACTORS STUDY 22 STUDY SMC SMC 1 SS1 FACTOR ANALYSIS 1. CONTRIBUTION 2. DISCOVERY 3. SOCIAL INTERACTION 4. ENTERTAINMENT
  • 12. 1. CONTRIBUTION FACTOR 1: CONTRIBUTION (α = 0.90) MEAN (SD) LOADING I often comment on music posted by others of SMC. 2.44 (1.48) 0.775 I like to share my knowledge of music on SMC. 3.16 (1.72) 0.765 I like adding to collection of songs on SMC by posting 3.75 (1.66) 0.692 a song when others post music on a specific theme. I like to share music on SMC. 3.89 (1.87) 0.682 I like the discussions that take place on SMC. 4.11 (1.58) 0.645 I like to share videos on SMC. 3.46 (1.80) 0.662
  • 13. 2. DISCOVERY FACTOR 2: DISCOVERY (α = 0.91) MEAN (SD) LOADING I like discovering music from foreign cultures through 4.91 (1.84) 0.858 SMC. I find music through SMC that I haven’t heard in a 5.67 (1.41) 0.513 long time. I like listening to the music people post on SMC. 4.72 (1.64) 0.577 Often the music posted on the group surprises me. 4.72 (1.50) 0.553 Often a song posted on SMC changes my mood in the 3.84 (1.74) 0.543 day. I discover rare songs through SMC. 5.12 (1.68) 0.709
  • 14. 3. SOCIAL INTERACTION FACTOR 3: SOCIAL INTERACTION (α = 0.89) MEAN (SD) LOADING I am often keen to see if what I posted on SMC has 3.74 (2.10) 0.801 been liked by others. I often browse the public profiles of people I don't 2.89 (1.95) 0.782 know when they post music on SMC. I like to find out who are my mutual friends when 3.86 (1.95) 0.706 someone unknown to me posts music on SMC. I often try to understand what and why members post 3.70 (2.02) 0.594 certain kind of music on SMC. I often 'like' music posted by others on SMC. 3.56 (1.90) 0.585
  • 15. 4. ENTERTAINMENT FACTOR 4: ENTERTAINMENT (α = 0.85) MEAN (SD) LOADING I like the music genre that the group respresents. 5.07 (1.44) 0.786 The music posted on the group makes me joyful. 4.46 (1.40) 0.629 I like listening to music my friends post on the group. 4.40 (1.66) 0.537
  • 16. DISCUSSION CONTRIBUTION - non-verbal communication - object centered sociality - tightly knit nature of smc DISCOVERY - presence of peers - social recommendations - cultural diversity
  • 17. DISCUSSION SOCIAL INTERACTION - park et al., strafford - media objects as foci of interaction - expressive information vs. social engagement - value in unbundling ENTERTAINMENT - social entertainment vs. traditional channels - curated content
  • 18. IMPLICATIONS FOR DESIGN DESIGNING FOR CONTRIBUTION Media sharing services can be designed to encourage and reward contributions. Combine content communities with meaningful on-site user identities. Enable users to explore and extend connections and relations among media.
  • 19. IMPLICATIONS FOR DESIGN DESIGNING FOR DISCOVERY Social media systems could focus on enabling users to collectively discover and archive new content. The interplay of contribution and discovery.
  • 20. IMPLICATIONS FOR DESIGN DESIGNING FOR SOCIAL INTERACTION Designs should emphasize object-centered sociality by facilitating the posting of media replies and the navigation around chains of such content. Emphasize relationships and community identity in conjunction with focus on sub-groups. (eg. team-based roles). Enable users to identify, connect and collaborate with other users with similar taste and preferences.
  • 21. ACKNOWLEDGEMENTS This work was supported by Madeira Life, a project cofunded by the regional government of Madeira (MADFDR- 01-0190-FEDER_001) and ZON Multimedia. Additional support was provided by the Portuguese Foundation for Science and Technology (FCT) through grant CMU-PT/SE/ 0028/2008 (Web Security and Privacy) and PhD scholarship SFRH/BD/65908/2009. We would like to thank Nuno David Santos for his technical contributions and the members of the ‘Saturday Morning Classics’ Facebook group for their continued participation and support. ACM Digital Library http://dl.acm.org/citation.cfm?id=2441868
  • 22. THIS IS THIS IS THE END. THE END.

Editor's Notes

  1. Introduce Saturday Morning Classics: What is it? Saturday Morning Classics is an open Facebook group where people share Youtube videos. We created this group in February 2011 with the single purpose of sharing old music videos. Why was it created? We created it to understand how Facebook can be appropriated for entertainment means. We had observed that people share a lot of music on Facebook, on their walls and a lot of interaction happens around it. Old music especially evokes nostalgia and serves as a common reference point leading to discussions between people who otherwise don’t have much in common to have conversations. It was also meant to be a sort of crowdsourced archival of good curated music. Unlike a radio station or a social music service like Grooveshark or Spotify, this was meant to allow people to engage directly with the content, consuming and producing content in a collaborative way with people they knew. What did people do on it? People shared tons of music on it. It started as a small group sharing music from Beatles, Pink Floyd, Elvis and later snowballed into a bigger group with more people sharing more and more music. It served as a pleasant distraction initially and with time as a unique mainfestation of conversations with music as the vocabulary.
  2. What is the nature / characteristics of the community? In time, the group emerged as a community comprising friends, friends of friends, friends of friends. We seeded the intial content and invited few people who posted more content and invited their own friends to join the party.