This document discusses the challenges of communication and collaboration between a company's IT and business departments. It notes that business departments often want faster implementation of requests but IT has resource constraints. There is also a gap between the perspectives of IT and the business units. The document proposes that establishing a common language and culture through a tool like Metasonic can help increase performance by enabling business users to develop their own applications, get quicker feedback, and ensure IT fully understands requirements. This would allow for faster implementation of changes and higher employee motivation.