Increasing engagement with channel partners it tough. LiveLink makes a mobile app to help channel marketers create deeper engagement with channel partner reps.
2. • Top
challenges
of
an
indirect
sales
channel
• Marketplace
trends
you
can
leverage
• LiveLink
Mobile:
The
sales
engagement
app
• Customer
examples:
Crexendo
&
Tegile
• Ques?ons,
answers
and
an
offer
from
LiveLink
2
Today’s
Agenda
4. Leverage
the
Market
Trends
• Mobile
technology
accelerates
the
sales
process
• Social
media
increases
customer
engagement
• Channel
marke?ng
has
a
new
role:
– Enable
sales
to
connect
with
prospec?ve
buyers
– Help
reps
to
nurture
buyer
interest
&
ac?on
– Inform,
mo?vate
&
educate
reps
to
maximize
success
• Keys
to
success:
– Delivering
the
right
informa?on
at
the
right
?me
– Making
it
easy
&
intui?ve
for
sales
reps
– Knowing
what
works
and
what
doesn’t
work
4
5. LiveLink
Mobile:
The
Sales
Engagement
App
5
Product
Informa6on
Deal
Registra6on
News
&
Promo6ons
Tools
&
Training
Mobile
Content
CRM
Partner
Portal
• Manage
Your
Mobile
Content
• Implement
Channel
Programs
• Enable
Social
Engagement
• Measure
Performance
Channel
Partner
Sales
Reps
Deals
Spiffs
Products
Promos
News
Sales
&
Marke6ng
Content
LiveLink
Mobile
Tools
10. • Business:
Supplier
of
telecom
products
and
hosted
services
– Uses
both
direct
and
indirect
sales
channel
based
on
market
segments
• Objec6ves
{from
the
Director
of
Channel
Sales}:
– Simplify
Deal
Registra?on
&
improve
Pipeline
Visibility
• Reduce
channel
conflict
and
improve
forecast
accuracy
– Increase
channel
awareness
&
sales
rep
mindshare
• Push
content
to
partner
reps
(product
updates,
promo?ons,
breaking
news)
• Deployment
Strategy
&
Benefits:
– Cost-‐effec?ve
&
seamless
deployment
to
partner
community
– Reps
instantly
share
content
with
customers
using
na?ve
email
client
– Enables
social
engagement
for
channel
sales
reps
(1-‐click
post
to
Twiber)
– Complements
the
corporate
social
media
strategy
&
extends
reach
10
11. Tegile
11
• Business:
Provider
of
innova?ve
IT
storage
solu?ons
– Serves
a
broad
spectrum
of
channel
partners
to
maximize
market
coverage
• Objec6ves
{from
the
Sr.
Director
of
Channel
Marke9ng}:
– Make
it
“easy
to
do
business”
to
differen?ate
from
large
compe?tors
– Deliver
content
that
“engages
&
aligns”
with
the
needs
of
partners
• Deployment
Strategy
&
Benefits:
– Iden?fy
the
best-‐fit
sales
&
marke?ng
assets
for
“mobile
content”
– Organize
based
on
channel
persona
(sales,
pre-‐sales,
marke?ng,
etc.)
– Push
content
to
partners
(complement
the
exis?ng
partner
portal)
– Register
opportuni?es
on
smart
phones
&
synchronize
with
CRM
– Monitor/assess
analy?cs
to
determine
most
effec?ve
use
of
content
12. 12
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the
app
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your
channel!
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Mobile