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Channel	
  
Mindshare	
   Pipeline	
  
Visibility	
  
Deal	
  
Registra6on	
  
Sales	
  	
  
Training	
  
Sales	
  
Produc6vity	
  
Social	
  
Selling	
  
Spiffs	
  
News	
  
Pricing	
  
Unlock	
  channel	
  partner	
  
performance,	
  visibility	
  &	
  engagement	
  
•  Top	
  challenges	
  of	
  an	
  indirect	
  sales	
  channel	
  
•  Marketplace	
  trends	
  you	
  can	
  leverage	
  
•  LiveLink	
  Mobile:	
  The	
  sales	
  engagement	
  app	
  
•  Customer	
  examples:	
  	
  Crexendo	
  &	
  Tegile	
  
•  Ques?ons,	
  answers	
  and	
  an	
  offer	
  from	
  LiveLink	
  
2	
  
Today’s	
  Agenda	
  
Top	
  Channel	
  Challenges	
  
•  Channel	
  Awareness	
  
•  Pipeline	
  Visibility	
  
•  Sales	
  Engagement	
  
•  Partner	
  Performance	
  
3	
  
Leverage	
  the	
  Market	
  Trends	
  
•  Mobile	
  technology	
  accelerates	
  the	
  sales	
  process	
  
•  Social	
  media	
  increases	
  customer	
  engagement	
  
•  Channel	
  marke?ng	
  has	
  a	
  new	
  role:	
  
–  Enable	
  sales	
  to	
  connect	
  with	
  prospec?ve	
  buyers	
  	
  
–  Help	
  reps	
  to	
  nurture	
  buyer	
  interest	
  &	
  ac?on	
  
–  Inform,	
  mo?vate	
  &	
  educate	
  reps	
  to	
  maximize	
  success	
  
•  Keys	
  to	
  success:	
  	
  	
  
–  Delivering	
  the	
  right	
  informa?on	
  at	
  the	
  right	
  ?me	
  	
  
–  Making	
  it	
  easy	
  &	
  intui?ve	
  for	
  sales	
  reps	
  
–  Knowing	
  what	
  works	
  and	
  what	
  doesn’t	
  work	
  
4	
  
LiveLink	
  Mobile:	
  	
  The	
  Sales	
  Engagement	
  App	
  
5	
  
Product	
  Informa6on	
  
Deal	
  Registra6on	
  
News	
  &	
  Promo6ons	
  
Tools	
  &	
  Training	
  
Mobile	
  	
  
Content	
  
CRM	
  
Partner	
  
Portal	
  
•  Manage	
  Your	
  Mobile	
  Content	
  
•  Implement	
  Channel	
  Programs	
  
•  Enable	
  Social	
  Engagement	
  
•  Measure	
  Performance	
  
Channel	
  Partner	
  
Sales	
  Reps	
  
Deals	
   Spiffs	
  
Products	
  
Promos	
  
News	
  
Sales	
  &	
  Marke6ng	
  	
  
Content	
  
LiveLink	
  	
  
Mobile	
  
Tools	
  
Content	
  Management	
  &	
  Delivery	
  
6	
  
Sales	
  	
  
Tools	
  
News	
  &	
  	
  
Events	
  
Marke6ng	
  	
  
Literature	
  
Product	
  	
  
Promo6ons	
  
Deal	
  	
  
Registra6on	
  
Channel	
  Incen6ves	
  
7	
  
FAQs	
  
Quick	
  Reference	
  Cards	
  
Sales	
  Spiffs	
  
Product	
  Brochures	
   Contests	
  
Success	
  Stories	
  
1-­‐Click	
  Registra?on	
  	
  
from	
  anywhere	
  
CRM	
  Integra?on	
  
Special	
  Pricing	
  
Referral	
  Rewards	
  
Product	
  Bundles	
  
Trade-­‐up	
  Programs	
  
Sales	
  Guides	
  
Data	
  Sheets	
  
Channel	
  Partners	
  
Enable	
  Social	
  Engagement	
  
8	
  
Your	
  Channel	
  Sales	
  Reps	
  …	
  
Sharing	
  Your	
  Content	
  …	
  
With	
  Their	
  End	
  Customers!	
  
Customer	
  Examples	
  
9	
  
•  Business:	
  Supplier	
  of	
  telecom	
  products	
  and	
  hosted	
  services	
  
–  Uses	
  both	
  direct	
  and	
  indirect	
  sales	
  channel	
  based	
  on	
  market	
  segments	
  
•  Objec6ves	
  {from	
  the	
  Director	
  of	
  Channel	
  Sales}:	
  
–  Simplify	
  Deal	
  Registra?on	
  &	
  improve	
  Pipeline	
  Visibility	
  
•  Reduce	
  channel	
  conflict	
  and	
  improve	
  forecast	
  accuracy	
  
–  Increase	
  channel	
  awareness	
  &	
  sales	
  rep	
  mindshare	
  
•  Push	
  content	
  to	
  partner	
  reps	
  (product	
  updates,	
  promo?ons,	
  breaking	
  news)	
  
•  Deployment	
  Strategy	
  &	
  Benefits:	
  
–  Cost-­‐effec?ve	
  &	
  seamless	
  deployment	
  to	
  partner	
  community	
  
–  Reps	
  instantly	
  share	
  content	
  with	
  customers	
  using	
  na?ve	
  email	
  client	
  
–  Enables	
  social	
  engagement	
  for	
  channel	
  sales	
  reps	
  (1-­‐click	
  post	
  to	
  Twiber)	
  
–  Complements	
  the	
  corporate	
  social	
  media	
  strategy	
  &	
  extends	
  reach	
  
10	
  
Tegile	
  
11	
  
•  Business:	
  	
  Provider	
  of	
  innova?ve	
  IT	
  storage	
  solu?ons	
  
–  Serves	
  a	
  broad	
  spectrum	
  of	
  channel	
  partners	
  to	
  maximize	
  market	
  coverage	
  
•  Objec6ves	
  {from	
  the	
  Sr.	
  Director	
  of	
  Channel	
  Marke9ng}:	
  
–  Make	
  it	
  “easy	
  to	
  do	
  business”	
  to	
  differen?ate	
  from	
  large	
  compe?tors	
  
–  Deliver	
  content	
  that	
  “engages	
  &	
  aligns”	
  with	
  the	
  needs	
  of	
  partners	
  
•  Deployment	
  Strategy	
  &	
  Benefits:	
  
–  Iden?fy	
  the	
  best-­‐fit	
  sales	
  &	
  marke?ng	
  assets	
  for	
  “mobile	
  content”	
  	
  
–  Organize	
  based	
  on	
  channel	
  persona	
  (sales,	
  pre-­‐sales,	
  marke?ng,	
  etc.)	
  
–  Push	
  content	
  to	
  partners	
  (complement	
  the	
  exis?ng	
  partner	
  portal)	
  
–  Register	
  opportuni?es	
  on	
  smart	
  phones	
  &	
  synchronize	
  with	
  CRM	
  
–  Monitor/assess	
  analy?cs	
  to	
  determine	
  most	
  effec?ve	
  use	
  of	
  content	
  
12	
  
Download	
  the	
  app	
  	
  	
  
Engage	
  your	
  channel!	
  
Get	
  the	
  FREE	
  Version	
  of	
  LiveLink	
  Mobile	
  
Ques6ons	
  &	
  Answers	
  
13	
  
Contact	
  Info:	
  
Ehren	
  Maedge	
  
VP,	
  Sales	
  &	
  Marke?ng	
  
info@livelinkmobile.com	
  
Free	
  Trial:	
  
www.livelinkmobile.com	
  

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Unlock Channel Performance Visibility and Engagement using Social and Mobile

  • 1. Channel   Mindshare   Pipeline   Visibility   Deal   Registra6on   Sales     Training   Sales   Produc6vity   Social   Selling   Spiffs   News   Pricing   Unlock  channel  partner   performance,  visibility  &  engagement  
  • 2. •  Top  challenges  of  an  indirect  sales  channel   •  Marketplace  trends  you  can  leverage   •  LiveLink  Mobile:  The  sales  engagement  app   •  Customer  examples:    Crexendo  &  Tegile   •  Ques?ons,  answers  and  an  offer  from  LiveLink   2   Today’s  Agenda  
  • 3. Top  Channel  Challenges   •  Channel  Awareness   •  Pipeline  Visibility   •  Sales  Engagement   •  Partner  Performance   3  
  • 4. Leverage  the  Market  Trends   •  Mobile  technology  accelerates  the  sales  process   •  Social  media  increases  customer  engagement   •  Channel  marke?ng  has  a  new  role:   –  Enable  sales  to  connect  with  prospec?ve  buyers     –  Help  reps  to  nurture  buyer  interest  &  ac?on   –  Inform,  mo?vate  &  educate  reps  to  maximize  success   •  Keys  to  success:       –  Delivering  the  right  informa?on  at  the  right  ?me     –  Making  it  easy  &  intui?ve  for  sales  reps   –  Knowing  what  works  and  what  doesn’t  work   4  
  • 5. LiveLink  Mobile:    The  Sales  Engagement  App   5   Product  Informa6on   Deal  Registra6on   News  &  Promo6ons   Tools  &  Training   Mobile     Content   CRM   Partner   Portal   •  Manage  Your  Mobile  Content   •  Implement  Channel  Programs   •  Enable  Social  Engagement   •  Measure  Performance   Channel  Partner   Sales  Reps   Deals   Spiffs   Products   Promos   News   Sales  &  Marke6ng     Content   LiveLink     Mobile   Tools  
  • 6. Content  Management  &  Delivery   6  
  • 7. Sales     Tools   News  &     Events   Marke6ng     Literature   Product     Promo6ons   Deal     Registra6on   Channel  Incen6ves   7   FAQs   Quick  Reference  Cards   Sales  Spiffs   Product  Brochures   Contests   Success  Stories   1-­‐Click  Registra?on     from  anywhere   CRM  Integra?on   Special  Pricing   Referral  Rewards   Product  Bundles   Trade-­‐up  Programs   Sales  Guides   Data  Sheets   Channel  Partners  
  • 8. Enable  Social  Engagement   8   Your  Channel  Sales  Reps  …   Sharing  Your  Content  …   With  Their  End  Customers!  
  • 10. •  Business:  Supplier  of  telecom  products  and  hosted  services   –  Uses  both  direct  and  indirect  sales  channel  based  on  market  segments   •  Objec6ves  {from  the  Director  of  Channel  Sales}:   –  Simplify  Deal  Registra?on  &  improve  Pipeline  Visibility   •  Reduce  channel  conflict  and  improve  forecast  accuracy   –  Increase  channel  awareness  &  sales  rep  mindshare   •  Push  content  to  partner  reps  (product  updates,  promo?ons,  breaking  news)   •  Deployment  Strategy  &  Benefits:   –  Cost-­‐effec?ve  &  seamless  deployment  to  partner  community   –  Reps  instantly  share  content  with  customers  using  na?ve  email  client   –  Enables  social  engagement  for  channel  sales  reps  (1-­‐click  post  to  Twiber)   –  Complements  the  corporate  social  media  strategy  &  extends  reach   10  
  • 11. Tegile   11   •  Business:    Provider  of  innova?ve  IT  storage  solu?ons   –  Serves  a  broad  spectrum  of  channel  partners  to  maximize  market  coverage   •  Objec6ves  {from  the  Sr.  Director  of  Channel  Marke9ng}:   –  Make  it  “easy  to  do  business”  to  differen?ate  from  large  compe?tors   –  Deliver  content  that  “engages  &  aligns”  with  the  needs  of  partners   •  Deployment  Strategy  &  Benefits:   –  Iden?fy  the  best-­‐fit  sales  &  marke?ng  assets  for  “mobile  content”     –  Organize  based  on  channel  persona  (sales,  pre-­‐sales,  marke?ng,  etc.)   –  Push  content  to  partners  (complement  the  exis?ng  partner  portal)   –  Register  opportuni?es  on  smart  phones  &  synchronize  with  CRM   –  Monitor/assess  analy?cs  to  determine  most  effec?ve  use  of  content  
  • 12. 12   Download  the  app       Engage  your  channel!   Get  the  FREE  Version  of  LiveLink  Mobile  
  • 13. Ques6ons  &  Answers   13   Contact  Info:   Ehren  Maedge   VP,  Sales  &  Marke?ng   info@livelinkmobile.com   Free  Trial:   www.livelinkmobile.com