EPOS refers to electronic point of sale systems that retailers use to record purchases. EFTPOS allows customers to pay for items using debit or credit cards directly at the point of sale. Loyalty cards allow supermarkets to collect purchase data from individual customers to target them with specialized advertising. Self-service checkouts reduce the number of staff needed and pass savings to customers. Shelf-edge labels standardize product information to make shopping easier. Fast food terminals take orders in restaurants and send them directly to the kitchen for preparation.

1. Unit 1
Retail
: EPOS, EFTPOS, loyalty cards, self-service
Checkouts, shelf-edge labelling, fast food purchases
Retail
What is Epos: Electronic Point of Sale
What is EFTPOS: Electronic Funds Transfer at Point Of Sale
What is a loyalty card: a card to allow stores to record specific peoples purchases for targeted
advertising
Why do supermarkets install Self service checkout: so they need less staff
What is shelf-edge labelling: making all the labels on the shelves into the same style to make it clearer
for the customer
What does a fast food terminal do: records the order and sends it to the kitchen
You have a basket of shopping. Explain the stages at a till with a person.: give them shopping, pay,
take shopping
You have a basket of shopping. Explain the stages at a self service checkout.: swipe shopping, pay,
take shopping
What system is there in Waitrose? Tills and self-service
After you check in your food using EPOS you pay your money using EPTPOS. What does this mean.
Loyalty card whats in it for the Supermarket.
Whats in it for you.
What legislation protects personal data.
How do supermarkets know how many baked beans they have sold and what do they do with this
information.