3. An Organisation chart is administrative
information that helps communication and
organises workers. It is a diagram that is
used to show the overall structure of a
business, almost like a businesses “family
tree.”
Board Of Directors
Managing Director
Sales&Marketing Finance Director Purchasing Director Personnel Director
Director
Sales Marketing Accountant Purchasing Recruitment Training
Manager Manager Manager Manager Manager
4.
5. The Chain of Command shows the connection between who gives instructions and
who receives them, ie connections between authority levels. On an Organisation
Chart, the chain of command is shown by the LINE relationships for the business.
Chains of Command can be LONG (many levels of workers involved) or SHORT (few
levels of workers involved). The main features of these chains can be seen below;
LONG Chain SHORT Chain
Lots of levels of workers Few levels of workers
Commands can take a long Commands move quickly
time to move
Commands can be distorted as Commands are unlikely to be
they move distorted
Chance of people not knowing Less chance of people not
what to do having commands
Takes time for staff to know Staff know what to do quickly
what to do
6.
7. • Many levels of management
•Managers will have narrow span of
control
• Management posts usually specialised
8. • Few levels of management
• Managers have wider spans of control
9. The Span of Control for a member of staff shows how many people they are in
charge of. These are shown on an Organisation Chart by the LATERAL
relationships in the business.
Spans of control can be WIDE (one manager supervises many staff) or
NARROW (one manager supervises few staff). The main features of these
spans can be seen below;
WIDE Span NARROW Span
Few managers Many managers
Many staff for each manager Few staff for each manager
Little manager time for each Lots of manager time for each
staff member staff member
Stress for manager due to staff Stress for staff due manager
numbers supervision
DELEGATION for staff No DEGLEGATION for staff
Staff level decision making No staff level decision making
