UNESCAP ICAT 2007 Presentation - by Joseph Kwan

1. Sustainable Tourism
UN -ESCAPInternational Conference for Accessible Tourism 200722-24 November 2007BangkokJoseph Kwan

2. Aspects of Sustainable Tourism
zAccessible Planning Information
zTransportation Barriers
zAccessible Accommodation
zAccessible Tourist Attractions/Sites
zMainstream Services for All Tourists
zDestination Experiences

3. Accessible Planning
Information
zInternet Websites -Search & Reservations
zTravel Agents / Consultants
zSpecialist Travel Advisors
zOverseas / Local NGO Network
zInformal Referrals

4. Advance Information for Planning
To Collect Information such as pamphlet, tourist guide, etc. through Internet to prepare the whole journey
Examples of Tourist Guide indicating Accessible Services

5. Accessible Website

6. Accessible Website

7. Tourist GuideInformation
Examples of Tourist Guides indicating Accessible Facilities

8. Accessible Transportation Information
Examples of Tourist Guides indicating Accessible Transportation

9. Accessible Transportation Information
Examples of Tourist Guides indicating Accessible Transportation

10. Tourist GuideInformation
Examples of Tourist Guide to Ocean Park indicating Accessible Routes and Facilities

11. Tourist Guide BookInformation

12. Tourist Guide BookInformation

13. Examples of Comprehensive Tourist Guidebook

14. Indication on the Accessibility of various major Tourist Attractions

15. Indication of Accessible Facilities

16. Transportation Barriers
verses
Accessible Seamless
Transportation Network
zAir
zSea
zLand

17. Airports and Aircrafts
Example: South Africa

18. Airports and Aircrafts
Inside the Airport Terminal (South Africa)

19. AirportsInside the Airport Terminal (Japan)

20. AirportsBoarding Area Inside the Airport Terminal (Japan)

21. Railway Stations

22. Barriers at
Railway
Stations

23. Barriers

24. Barriers

25. Barriers

26. Non Accessible Facilities

27. Railways and Inter-City Trains
Japan

31. Railways and Trains
Underground Train (Vancouver)

32. Railways and Trains
Accessible Facilities at Stations

33. Railways and Trains
Large Logo in contrasting Colour to indicate the Accessible Route and Facilities inside the Station

34. Railways and Trains
Logo in contrasting Colour to indicate Accessible Train Cars

35. Railways and Trains
Narrow Platform Gaps and Space allowed for Wheelchair Users inside the Train

36. Railways and Trains
Skytrain(Vancouver)

37. Railways and Trains
Skytrain
(Vancouver)

38. Accessible Transportation–Train Stations

39. Underground Trains
Japan

40. Accessible Transportation -Trams
Warsaw, Poland

41. Accessible Transportation -Trams
Vienna

42. Public Buses

43. Accessible Transportation -Bus

44. Accessible Transportation -Bus
Warsaw, Poland

45. Accessible Transportation -Bus
Japan

46. Accessible Transportation -Bus
Japan

47. Accessible Transportation –Paratransits
Disneyland, California

48. Accessible Transportation –Taxis

49. Paratransit Buses

50. Accessible Transportation –Private Cars

51. Accessible Transportation –Ferry, Boat Terminal
Vancouver

52. Accessible Transportation –Ferry, Boat Terminal
Sydney

53. Built Environment
Barriers
versus
Universal Accessibility

54. Outdoor Environment Barriers
-Kerbs
Obstacles are obvious barriers for access

55. Outdoor Environment Barriers
–Pavement Conditions
Roads and pavements in bad conditions are potential hazards to wheelchair users

56. Outdoor Environment –Dropped Kerbs
Examples of Dropped Kerbs

57. Outdoor Environment Barriers
-Steps
Steps are obvious problems for access

58. Example of Ramps in Outdoor Environment (Vancouver)
Outdoor Environment -Ramps

59. Outdoor Environment
Good Access Features

60. Entrance
Examples of Good Accessible Entrances:Ramps and Automatic Sliding Doors enhancing accessibility

61. Public FacilitiesExamples of Inaccessible Public Facilities

62. Public facilities, such as Public Telephones, Intercom,are recommended to be designed to suit most people Public FacilitiesExamples of Good Public Facilities

63. Information CounterExamples of Good Information Counters

64. Information and CommunicationsInformation CentreInformation MapTV Information and Communication Channel (Japan/Dubai)

65. Accessible Accommodation
zHotels
zResorts
zServiced Apartments
zGuest Houses
zHostels
zCamping Grounds
zCompounds

66. Accommodation -HotelAccessible Hotel Features

67. Accommodation -HotelHotel rooms with Accessible and Assistive Equipment for people with disabilities

68. Hotel Room

69. Hotel Room

70. Hotel Room

71. Hotel
Bathroom

72. Vision Impaired

73. Vision Impaired

74. Hotel Facilities

82. Accessible Tourist Events
& Attractions
Places of Visits / Sites
zPublicBuildings & SpacesBuildings Spaces
zzMuseumsMuseums
zzSports & Recreation FacilitiesSports Facilities
zzHistoric SitesHistoric Sites
zzParks and GardensParks Gardens

83. Accessible Tourist Events & Attractions
zShopping & Commercial Centres
zTheatres & Concert Halls
zZoos and Safaris
zBeaches & Resorts
zCountry Parks
zTheme & Amusement Parks
zExhibitions, Fairs & Entertainment Venues

88. Stadium

89. StadiumJapan

92. Stadium

98. MuseumThe Getty Museum, California

99. Inclusive Tourist AttractionsParis

100. Barrier Free TourismDisneyland (California) Site Map

101. Barrier Free TourismServices for guests with disabilities

102. Inclusive Tourist Attractions

103. Inclusive Tourist Attractions

105. Inclusive Tourist AttractionsSouth Africa

106. Inclusive Tourist AttractionsCalifornia

107. Inclusive Tourist Attractions
California

108. Inclusive Tourist AttractionsCanada

109. Inclusive Tourist Attractions
Colorado

110. Mainstream Services
for
All Tourists
Inclusive / Universal Design

117. Conference CentreJapan

118. Shopping Centres

119. Shopping CentresSouth Africa

120. Shopping CentresSouth Africa

121. Barrier Free TourismPhilippinesAccessible Shopping Mall
Atrium

122. Barrier Free TourismPhilippines
Ramp access to lower level

123. Barrier Free TourismPhilippinesShopping cart for wheelchair usersConvenient for Shopping

124. Barrier Free TourismPhilippines
Ramp access to Cinema
No seating places for wheelchair users in Cinema

125. Inclusive Tourist AttractionsSouthAfrica

126. Inclusive Tourist AttractionsSouthAfrica

127. Inclusive Tourist AttractionsSouthAfrica

128. Destination Experiences
Hardware
zTransportation
zAccommodation
zEvents
zAttractions
zSights & Sites
Software
zPersonnel
zProcedures
zPolicies
zServices
zAttitudes
zResponse
zTraining

129. Destination Experiences
zExcellent
zMemorable
zHighly Recommended
zWill Repeat Visit
zValue for Money
zFair –Reasonable
zPoor –Bad
zExpensive

149. Challenges

150. Participation

151. See the Person
Not the Disability

152. RI –ICTA CommissionRehabilitation International International Commission on Technology and AccessibilityUIA WPInternational Union of ArchitectsWork Programme “Architecture for All” Joseph KwanEmail:jkuda@netvigator.comTHANK YOU