Uber provides an accessible and user-friendly platform for booking rides internationally. It offers various vehicle types across 21 countries with clear pricing structures. Users can book rides directly through the app or website, track their driver's location, and receive ride confirmations and invoices via email for contactless payment. As the hospitality industry adopts more technology, consumers will expect services to match Uber's level of accessibility, interactivity, and easy payment options.

1. UBER CAR
Raluca OPRIS
Alina BONDARENCO
Vanessa TRAN
Fabiola FINELLI

2. REVIEW SITE
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User friendly;
High quality pictures;
Flat design, menu banners;
You can have a personnal account that you
can use later for the orders;
• Call to action for smartphone apps;
• The choice between 11 languages;
• Plug in for the social media and a blog.

3. FEATURES OF PRODUCT
• Internationally available in 21 countries;
• Diversification of products: various types of
cars and even motorcycles;
• Clear and well defined different rates
according to the type of the car and on the
number of luggage;
• Feedback on your experience with the driver;
• All your data is stored and kept for future use.

4. FEATURES OF BOOKING
• Reliability and accessibility 24/7;
• One tap to ride by GPS tracking;
• Direct booking through smartphone apps or
website;
• Confirmation of booking by text message;
• The ability to contact the driver once you have
placed your order;

5. PAYMENT METHOD
• Cashless and convenient;
• Once registered, automatic payment by PayPal
or credit card;
• You can share the fare by inviting your
friends, if accepted the credit cards are
charged equally;
• The choice between flat fares or by distance;
• Once arrived to destination you receive your
bill by email.

6. IMPACT ON HOSPITALITY INDUSTRY
• The consumers will expect the same amount of
accessibility and interactivity;
• They will look for the same easiness of
payment, giving tourists the chance to save
money;
• Give tourists the opportunity to choose the
nearest hotel available throughout the
GPS, through a similar application, possibly
getting promotions or last minute offers;
• Possibility of sharing room fares equally with
friends.