Turning experience into advantage

•Download as PPTX, PDF•

1 like•913 views

How can we make sure that the invaluable experience and know-how we share at international conferences like these gets turned into concrete business advantage? More specifically, how do you translate the intangible wealth of experience inside and outside your organization into big-time benefits to balance sheets? In this keynote given at J. Boye Philadelphia 13 and updated for J. Boye Aarhus 13, I tried to explain not only how to avoid pitfalls that other people have already encountered – and tackled successfully, but also on the broader perspective of supporting and encouraging these knowledge-sharing processes, and how to maximize the benefits. The talk is the first public presentation based on my upcoming book on this unexplored dimension of experience-swapping and knowledge-sharing, and I shared how I am developing and expanding this little-explored area of management, innovation, and organizational development.

Turning Experience
Into Advantage

J. Boye Aarhus 13
November 5

jb@jboye.com
#jboye13

Janus Boye
@janusboye

A wilder ride than originally anticipated

”Human intelligence is
richer and more
dynamic than we have
been led to believe by
formal academic
education”
-

Sir Ken Robinson

Knowledge becomes
experience
and experience
wins

”People don’t want a drill machine,
they want a hole in the wall”
- Philip Kotler

Question:
What are the world’s 10 largest
cities?

Question:
What are the world’s 10 largest
cities
with a female mayor?

Question:
What are the world’s 10 largest
cities
with a female mayor?

Which of those mayors is best at
getting the job done?

”I’m really sorry, but I
don’t see the point of
spending time or
money on something
with no real tangible
benefit to me or the
business”
-

A UK manager in
late 2012

Something big happened in 2016. Cloud. Agile. Marketing Automation. Experience Journeys. European Song Contest. And my perspective on CMS changed in 2 notable ways: 1) It is no longer digital versus rest of the organisation or digital vs. business or even us vs. them. The door is now open. The target audience is the entire organisation and everyone is trying to speak digital. 2) CMS used to be the central piece of the digital platform, you could have called it the web operating system. Now customers have a stack, where CMS is just one out of several pieces. Both changes will radically change Umbraco and the rest of what remains in the CMS marketplace. In this talk, Janus will attempt to untangle what really happens when you truly put the customer first and factor these 2 changes in. Predicting the future is hard, but Janus will draw on experiences from smart customers and partners to offer suggestions for what lies ahead and how we might offer the best technical solutions to cater to the requirements of today and tomorrow.

Knowledge is power. But how do we acquire the right knowledge? At the intersection of innovation, networking and knowledge sharing lies enormous potential, but also plenty of pitfalls and unexplored risks of making mistakes and wasting time. Still, those organizations and individuals that “dare to share” and move towards more transparency and openness are finding that it makes good business and career sense. Networked knowledge in action is our 2014 conference theme. Knowledge sharing has been a buzz topic for a while; something we should “do more of” and “become better at”. But many of you are telling us that this is damn difficult. Few have managed to make real strides, despite having spent time and resources on getting sophisticated technical solutions such as SharePoint in place. Why is it proving so hard? Perhaps we need to start somewhere else. Perhaps it is not a change of software, but a change of mindsets and cultures that needs to happen. Sharing openly and freely is not a natural part of most people’s DNA – and is much harder still for most large organisations with their many layers of complexity. Many are still governed by a strong “gatekeeper” mentality. Sharing ideas and assets, internally as well as outside the organizational walls (fire and brick) can make the organization more attractive in a multitude of ways and lead to better results, performance etc. The digital channels will not bring about this change on their own, but they are vital components in this transformation.

Digitale tendenser

Janus Boye

2014 digital trends

Janus Boye

NUAS: Kan du set dit netværk for bare relationer?

Janus Boye

Fælles workshop på NUAS konferencen med Christian Waldstrøm d. 20. januar 2014 i Aarhus Beskrivelse: Kender du værdien af dit netværk? Alle ved, at det der med netværk og at netværke er vigtigt - særligt, hvis man gerne vil skifte job - men ved du, hvordan du kan bruge dit netværk til at blive bedre i dit nuværende job? Et godt professionelt netværk kan hjælpe dig til at træffe de rette beslutninger, give dig nye løsninger på gamle problemer og hjælpe dig med at se tingene fra et andet perspektiv. Netværk handler ikke om at udveksle kontaktoplysninger med flest muligt på LinkedIn. Netværk er en måde at beskrive alle de relationer, vi har og de mønstre, de danner - og hvordan de relationer giver mening, når vi dedikerer tid og ressourcer til at mødes med andre - er oprigtigt interesseret i deres verden og udfordringer og samtidig har modet til selv at dele ud af både sejre og nederlag. Netværk handler om åbenhed overfor andres måder at gøre tingene på og om at være villig til at dele sine egne. I det gode netværk deler man sine praktiske løsninger og får andres i tilgift. Derfor er det også nødvendigt at tage livtag med nogle af myterne om, hvad netværk er i jeres organisationer. På workshoppen arbejder vi derfor med spørgsmål som: For hvorfor siger vi, at vi vil have mere videndeling, når vi reelt er ved at drukne i viden? Hvorfor bruger vi så mange timer om året på møder, der ikke giver værdi? Hvorfor opstår der altid flaskehalse omkring bestemte personer? Hvorfor er der specialister, der ikke bliver brugt ret meget? Med andre ord - hvordan giver det mening at tænke jeres professionelle netværk ind i jeres daglige arbejde? Du vil igennem hele workshoppen blive involveret og få rig mulighed for at udvide og styrke både dit netværk og din tilgang til det at netværke.

Town hall debate from J. Boye Aarhus 13

Janus Boye

From idea to company

Janus Boye

Town hall debate from J. Boye Philadelphia 13

Janus Boye

The future of wcm in 2016

Janus Boye

Towards a winning digital agency in 2016

Janus Boye

Kommunale websites efter 2015

Janus Boye

Fokus har i de seneste år været på, at få effektiviseret de kommunale websites, så borgerne nemt og hurtigt kan betjene sig selv og kommunerne kan spare penge på at administrere. Når alle kommuner har lukket for stort set alle kanaler udover de digitale, hvor skal borgerne, så gå hen, når de gerne vil vide mere om det lokalområde de bor i? Hvis knap 100% af borgerne fra 4 år og opefter kun møder kommunen på nettet, hvordan sikrer man så at det møde bliver godt? Nye effektive selvbetjeningssites kan ikke stå alene. Der skal også være fokus på, hvordan kommunen serverer indhold på sit website, der engagerer og giver borgerne lyst til at deltage og være med til at gøre kommune et godt sted at bo og være. Hvis selvbetjening er det nye sort i 2013 vil indhold, der kommunikerer om nærhed, dialog og åbenhed, være det nye sort efter 2015, Kommunale websites vil i højere grad skulle præsentere, hvad borgerne kan få i kommunen ved at anvende de samme virkemidler som vi finder på e-handelssites. Kikkerten skal drejes væk fra nyhedssites og netbank. I stedet skal vi finde inspiration hos ejendomsmægleren, legetøjsbutikken og banken. Hvordan skaber de indhold, der engagerer og skaber værdier for kunderne?

At arbejde med CMS i 2013

Janus Boye

Towards the intranet of the future

Janus Boye

Inspirationsoplæg: Mobile apps og løsninger til dit 2013 arrangementJanus Boye

Town hall debate from J. Boye Aarhus 12

Janus Boye

J. Boye Aarhus 12 opening slides

Janus Boye

The art and science of selecting the right CMS

Janus Boye

This presentation is from a tutorial held at the J. Boye Aarhus 13 conference. See http://aarhus13.jboye.com/tutorial/the-art-and-science-of-selecting-the-right-cms/ The goal is to help you and your team understand Web Content Management technologies, architectures, and the marketplace. Janus Boye led an intensive, fast-paced and vendor-neutral introduction to Web Content Management functionality, product categories and specific vendors. The tutorial concluded with a roadmap for product selection. The 3-hour tutorial also presents a practical approach to selecting a CMS, based on marketplace realities and the experiences gained in many selection projects. While it is easy to document dozens of functional and technical requirements for a content management system (CMS), writing more requirements actually makes it harder to select a product.

Det danske CMS marked ultimo 2012 på 20 korte dias

Janus Boye

What's in a name? What do we really mean with CMS in 2012?

Janus Boye

What does the acronyms really mean and how does it fit together? As analysts are talking about web experience management, other vendors talk about virtual presence management and some customers still just want a CMS Is it just different terms for the same thing or are there indeed important differences? Let us help each other and fix the industry by untangling the industry terminology and turn it into something meaningful for public consumption.

2024.06.01 Introducing a competency framework for languag learning materials ...

Sandy Millin

http://sandymillin.wordpress.com/iateflwebinar2024 Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error. Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials. This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.

Chapter 3 - Islamic Banking Products and Services.pptx

Mohd Adib Abd Muin, Senior Lecturer at Universiti Utara Malaysia

Recently uploaded

2024.06.01 Introducing a competency framework for languag learning materials ...

Sandy Millin

Chapter 3 - Islamic Banking Products and Services.pptx

Mohd Adib Abd Muin, Senior Lecturer at Universiti Utara Malaysia

Additional Benefits for Employee Website.pdf

joachimlavalley1

How to Make a Field invisible in Odoo 17

Celine George

Biological Screening of Herbal Drugs in detailed.

Ashokrao Mane college of Pharmacy Peth-Vadgaon

Biological screening of herbal drugs: Introduction and Need for Phyto-Pharmacological Screening, New Strategies for evaluating Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and Antifertility, Toxicity studies as per OECD guidelines

special B.ed 2nd year old paper_20240531.pdf

Special education needs

The Accursed House by Émile Gaboriau.pptx

DhatriParmar

Francesca Gottschalk - How can education support child empowerment.pptx

EduSkills OECD

Polish students' mobility in the Czech Republic

Anna Sz.

The Roman Empire A Historical Colossus.pdf

kaushalkr1407

The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence. The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth. Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration. The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority. Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages. Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.

Lapbook sobre os Regimes Totalitários.pdf

Jean Carlos Nunes Paixão

How libraries can support authors with open access requirements for UKRI fund...

Jisc

TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...

EugeneSaldivar

BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...

Nguyen Thanh Tu Collection

678020731-Sumas-y-Restas-Para-Colorear.pdf

CarlosHernanMontoyab2

KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK

Synthetic Fiber Construction in lab .pptx

Pavel ( NSTU)

Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.

Thesis Statement for students diagnonsed withADHD.ppt

EverAndrsGuerraGuerr

The approach at University of Liverpool.pptx

Jisc

1.4 modern child centered education - mahatma gandhi-2.pptx

JosvitaDsouza2

Instructions for Submissions thorugh G- Classroom.pptx

Jheel Barad

Recently uploaded (20)

2024.06.01 Introducing a competency framework for languag learning materials ...

Chapter 3 - Islamic Banking Products and Services.pptx

Additional Benefits for Employee Website.pdf

How to Make a Field invisible in Odoo 17

Biological Screening of Herbal Drugs in detailed.

special B.ed 2nd year old paper_20240531.pdf

The Accursed House by Émile Gaboriau.pptx

Francesca Gottschalk - How can education support child empowerment.pptx

Polish students' mobility in the Czech Republic

The Roman Empire A Historical Colossus.pdf

Lapbook sobre os Regimes Totalitários.pdf

How libraries can support authors with open access requirements for UKRI fund...

TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...

BÀI TẬP BỔ TRỢ TIẾNG ANH GLOBAL SUCCESS LỚP 3 - CẢ NĂM (CÓ FILE NGHE VÀ ĐÁP Á...

678020731-Sumas-y-Restas-Para-Colorear.pdf

Synthetic Fiber Construction in lab .pptx

Thesis Statement for students diagnonsed withADHD.ppt

The approach at University of Liverpool.pptx

1.4 modern child centered education - mahatma gandhi-2.pptx

Instructions for Submissions thorugh G- Classroom.pptx

Turning experience into advantage

1. Turning Experience Into Advantage J. Boye Aarhus 13 November 5 jb@jboye.com #jboye13 Janus Boye @janusboye

4. The New World’s wheel

5. Vikings had their advantage

6. Welcome to J. Boye Aarhus 13

8. A wilder ride than originally anticipated

9. ”Human intelligence is richer and more dynamic than we have been led to believe by formal academic education” - Sir Ken Robinson

10. My hunger for learning

11. Rewind 15 years

12. Back in the 90s

13. Working in Munich

14. WWW7 in Brisbane

15. WWW8 in Toronto

16. Hypertext 99 in Darmstadt

17. Information becomes knowledge

18. Knowledge becomes experience and experience wins

19.

20. We’ve come a long way since 2005

21. It has taken me 10 years

22. ”People don’t want a drill machine, they want a hole in the wall” - Philip Kotler

23. Let me ask you a question

24. Question: What are the world’s 10 largest cities?

25. Question: What are the world’s 10 largest cities with a female mayor?

26. Question: What are the world’s 10 largest cities with a female mayor? Which of those mayors is best at getting the job done?

27. A different perspective

28.

29.

30.

31. ”I’m really sorry, but I don’t see the point of spending time or money on something with no real tangible benefit to me or the business” - A UK manager in late 2012

32. Taking experiment out of change

33. Vast untapped reserves

34. Blood donation – visiting Stockholm

35. …and bringing home new insights

36. Working together

37. Sharing is caring

38. Turn up sharing

39. Enter: Experiology

40.

41. Turn up business advantage

42.

43. Turning Experience Into Advantage J. Boye Aarhus 13 November 5 jb@jboye.com #jboye13 Janus Boye @janusboye