This document discusses the importance of business continuity and describes the IBM XIV Storage System, which is engineered to promote business continuity objectives. The key points are:
1) Business continuity is essential for organizations to protect against downtime and data loss which can result in millions of dollars in lost revenue and damage reputation and customer loyalty.
2) The IBM XIV Storage System uses technologies like active-active grids, redundancy, self-healing, and non-disruptive maintenance to help ensure continuous system uptime and prevent data loss.
3) The XIV system allows for immediate recovery of both systems and data in the event of an outage, enabling organizations to resume operations quickly without risk of lost revenue or
Business Continuity Management (BCM) and Continuity of Operations (COOP) is a multi-dimensional practice requiring a balance of investment against risk to the enterprise.
Executive summary outlining the benefits of ARMnet Financial Product Management Solution for origination and servicing in the lending, mortgage and wealth management space.
Expert integrated systems are more than a static stack of well tuned
components—a server, some storage, networking and
database software, serving a fixed application at the top. Instead,
these systems are based on “patterns of expertise” which can
dramatically improve the responsiveness of the business.
The IBM PureFlex System is an expert integrated infrastructure system that combines compute, storage, networking, virtualization and management capabilities. It is designed to simplify IT management, optimize resource utilization through built-in expertise, and provide agility to quickly adapt to changing business needs. A PureFlex System ships with preconfigured yet open computing blocks and uses patterns of expertise to automate tasks and optimize workloads. This enables organizations to consolidate infrastructure, reduce costs, and focus on innovation rather than operations.
Asigra's Televaulting platform addresses growing data storage challenges through its agentless architecture and intelligent data retention capabilities. It allows for efficient backup and recovery without overburdening system resources. The platform is well-suited for both large enterprises and SMBs through its scalability and pay-as-you-grow pricing. It offers benefits to both customers and managed service providers by reducing costs and complexity of backup management.
The document discusses business continuity planning (BCP). It explains that BCP involves anticipating and preventing problems that could disrupt a business, and having planned responses for incidents that cannot be avoided. The document outlines key steps in BCP, including gaining management support, conducting a business impact analysis to understand critical business functions, and developing and testing a BCP to ensure the business can continue operating during disruptive events. It stresses that BCP is not just an IT issue and requires considering risks to the entire business from various threats.
Fujitsu has an established background of building mutually beneficial
relationships that help drive greater efficiencies in organisations through
the innovative use of IT. We pride ourselves on helping our clients to shape
successful outcomes and get to the solutions your business needs sooner.
Business Continuity Management (BCM) and Continuity of Operations (COOP) is a multi-dimensional practice requiring a balance of investment against risk to the enterprise.
Executive summary outlining the benefits of ARMnet Financial Product Management Solution for origination and servicing in the lending, mortgage and wealth management space.
Expert integrated systems are more than a static stack of well tuned
components—a server, some storage, networking and
database software, serving a fixed application at the top. Instead,
these systems are based on “patterns of expertise” which can
dramatically improve the responsiveness of the business.
The IBM PureFlex System is an expert integrated infrastructure system that combines compute, storage, networking, virtualization and management capabilities. It is designed to simplify IT management, optimize resource utilization through built-in expertise, and provide agility to quickly adapt to changing business needs. A PureFlex System ships with preconfigured yet open computing blocks and uses patterns of expertise to automate tasks and optimize workloads. This enables organizations to consolidate infrastructure, reduce costs, and focus on innovation rather than operations.
Asigra's Televaulting platform addresses growing data storage challenges through its agentless architecture and intelligent data retention capabilities. It allows for efficient backup and recovery without overburdening system resources. The platform is well-suited for both large enterprises and SMBs through its scalability and pay-as-you-grow pricing. It offers benefits to both customers and managed service providers by reducing costs and complexity of backup management.
The document discusses business continuity planning (BCP). It explains that BCP involves anticipating and preventing problems that could disrupt a business, and having planned responses for incidents that cannot be avoided. The document outlines key steps in BCP, including gaining management support, conducting a business impact analysis to understand critical business functions, and developing and testing a BCP to ensure the business can continue operating during disruptive events. It stresses that BCP is not just an IT issue and requires considering risks to the entire business from various threats.
Fujitsu has an established background of building mutually beneficial
relationships that help drive greater efficiencies in organisations through
the innovative use of IT. We pride ourselves on helping our clients to shape
successful outcomes and get to the solutions your business needs sooner.
Fujitsu Vendor Collaboration Suite (VCS) is a technology framework that automates vendor-facing business processes for retailers. It provides vendors access to key retail functions like planning, buying, merchandising, supply chain and finance. The solution uses a robust framework and retail-focused features to facilitate collaboration, visibility, accountability and consistency between retailers and vendors. It helps retailers reduce costs and lead times through streamlined communication and processes across the value chain.
AGILE CLOUD: NAVIGATING THE TRANSITION TO MANAGE IT dinCloud Inc.
The debate about IT is dominated by a
narrow focus on near-term objectives: shrill cries
claim that the business will stop (or fail) if a
feature isn’t added to the ecommerce site, if the
mobility platform isn’t improved, if the network
and compute back end aren’t upgraded, if
storage and database performance isn’t
accelerated. Often, these changes are truly
essential, and demand immediate attention.
However, midmarket firms can’t assemble a
meaningful strategy from point responses to
near-term issues. Increasingly, midmarket
enterprises are finding that continued
operational success requires an “agile-cloud”
Business Process Management (BPM) adoption is increasing world-wide, because the technology provides immediate ROI and enables competitiveness by delivering organizational agility. In fact, a recent study from Gartner found that 78% of successful BPM projects delivered an internal rate of return greater than 15%, with some returns as high as 100% or 360%. This paper discusses how BPM enables organizational agility and delivers immediate ROI.
The document summarizes an integrated solution from IBM and MaxGrip that helps asset-intensive organizations optimize asset maintenance plans. The solution combines MaxGrip's strEAM+ asset performance management platform with IBM's Maximo asset management platform. This integrated solution enables organizations to 1) develop risk-centric maintenance strategies, 2) analyze how strategies impact key metrics, and 3) quickly generate optimized maintenance plans to balance objectives. The strEAM+ platform contains modules that help plan maintenance, simulate scenarios, perform root cause analysis, and more. When integrated with Maximo, organizations gain an end-to-end solution for managing asset reliability.
Track 1, session 6, accelerating your cloud journey with advanced services ab...EMC Forum India
The document discusses EMC's cloud consulting services which help organizations accelerate their cloud journey. It provides an overview of EMC's cloud strategy planning and roadmap development services, including private cloud strategy and reference architecture design. The services also include developing cloud service models and catalogs, and cloud implementation services to establish processes and runbooks for managing the cloud service lifecycle. Benefits highlighted are unlocking information value through virtualization and cloud, improving efficiencies while managing costs, and ensuring security, compliance and performance of critical information assets in the cloud.
- The document proposes a new paradigm called Optumis Concerto for integrated IT systems management.
- Current IT systems management tools are siloed and fail to deliver promised value due to lack of integration between tools.
- Optumis Concerto applies techniques like abstraction and declarative frameworks to provide a coherent, integrated approach for managing complex IT infrastructure and applications.
- By abstracting management data and using a common framework, Optumis Concerto aims to improve coordination between management functions and tools.
ManageNow is an IT infrastructure management solution from Fujitsu. It provides standardized management of heterogeneous infrastructures through fully automated management of operating systems, software, and assets. ManageNow aims to optimize daily data center operations, increase availability and productivity, and reduce implementation costs by up to 65% through best practice concepts developed over 10 years of experience.
WP115 Tax Benefits of Rack-based Power and Cooling equipmentSE_NAM_Training
This white paper discusses the accounting and tax benefits of treating modular, portable data center infrastructure assets as business equipment rather than real property. Treating these assets as business equipment allows for shorter depreciation schedules and avoids issues associated with merging these assets with the building. Recent improvements in factory-built modular solutions make it possible to classify and account for these assets separately from the building. Proper accounting treatment provides opportunities to better align data center assets with business goals and objectives.
Understanding the impact of Enterprise Asset ManagementAlok Chander
Collect, consolidate and analyze essential information on all types of assets
Improve operations through better asset availability, reliability and asset utilization
Significantly extend the value of assets and increase flexibility
Extend the useful life of all assets or equipment, improve
return on investment and defer new purchases
Unify processes for wide-ranging asset management functions across multiple sites
Allegro provides energy trading and risk management software to help companies improve position analysis, trader productivity, manage market risks, and achieve regulatory compliance. With over 28 years of experience and 3000 customers globally, Allegro offers a leading enterprise platform and solutions to manage risk across multiple commodities. Allegro prioritizes rapid deployment of agile solutions to deliver fast business benefits and a strong return on investment.
The risk management plan identifies 11 key risks for the organization across 4 areas:
1) Risk identification
2) Risk probability
3) Risk impact
4) Mitigation and corrective actions
The risks include distributed systems being open to attack, lack of proper data backup facilities, no disaster recovery plan, non-standard software licensing, each company procuring own IT equipment, no asset management system, different data storage practices, varying levels of IT training, all employees having access to customer data, infrastructure breakdowns taking long to resolve. [END SUMMARY]
This document discusses how IBM can help organizations strengthen business continuity and resiliency through cloud computing services. It begins by outlining the benefits of cloud computing, such as scalability, cost savings, and simplified IT management. It then describes IBM's information protection services which use a cloud-based model to provide on-demand data protection, email management, and data recovery capabilities. These services aim to help organizations reduce costs while improving availability, managing growing data volumes, and ensuring compliance. The document argues that a cloud-based strategy can help businesses weather disruptions and adapt quickly to changes through dynamic, globally accessible IT resources delivered as a service.
Intel AMT provides remote management capabilities that can help organizations achieve and maintain PCI DSS compliance. It offers strong access controls, authentication options, logging of system activities, and alerting capabilities. Intel AMT also works in challenging network environments like those found in retail, including segmented networks, networks behind NAT/firewalls, and networks with "air gaps". When implemented correctly, Intel AMT can address common PCI DSS compliance challenges around antivirus updates, unique user IDs, and access monitoring.
This chapter discusses enterprise computing and the special requirements of large organizations. It describes the various information systems, technologies, and software used across different business units in an enterprise. These include ERP, CRM, virtualization, and cloud computing. The chapter also covers enterprise hardware, high availability, scalability, backup procedures, and disaster recovery plans required for large computing environments.
This document discusses eight key challenges to effective infrastructure management: 1) detecting and handling incidents and problems, 2) handling changes with minimal impact on availability, 3) preventing security problems, 4) using emerging technologies effectively, 5) maintaining software and firmware, 6) having indicators of status and trends, 7) having the right tools, and 8) deploying infrastructure rapidly. It provides tactics to address each challenge, with the goals of improving efficiency, reducing costs, and increasing business value through better infrastructure management. Outsourcing and managed services are presented as strategic options.
ARMnet Integrated Financial Product Management solution is a CRM based software toolset that allows us to create and manage any type of loan, mortgage origination or servicing or wealth management product and service it through it\'s life cycle. The unique Service Oriented Architecture of the application is defined in the article.
Over the past five years, companies of all sizes have been under increased pressure to improve IT efficiency and effectiveness.
IDC customer-based studies show that each year, the average midsize company experiences 15–18 business hours of network, system, or application downtime. Causes of downtime vary, but aging systems can have components or software that fail, while network connections and power grids can fail at any time because of external causes (e.g., weather, construction work, or natural disaster). Outages occurring during business hours result in revenue loss, as orders are dropped, customers move on, and employees cannot access critical applications. IDC research found that revenue losses per hour averaged $75,000. However, the adoption of best practices has allowed midsize companies to reduce downtime significantly in recent years. Solutions that improve system management, protect data assets from loss and unauthorized access, strengthen network security, and ensure availability directly reduce these losses at customer sites.
P r o t e c t i n g y o u r b u s i n e s smatele41
This white paper discusses how SMBs can address business risks through effective technology. It finds that automation of IT maintenance through monitoring and management tools can significantly reduce downtime and associated costs. Studies show targeted technology upgrades combined with standardization and improved practices can reduce annual outage risk by up to 87% and lower average monthly downtime from over 1.4 hours to under 12 minutes. The paper advocates that HP ProLiant Gen8 servers, which support automated management and monitoring, can play an important role in business continuity for midsize businesses.
Infor cloud suite industrial machinery, handbook, english 0216Drake Brown
The document provides an overview of InforCloudSuite Industrial Machinery, a cloud-based enterprise solution designed for manufacturers of industrial machinery. It discusses how the solution allows companies to reduce costs while gaining flexibility, speed, and insights to help address challenges in an increasingly complex market. Key capabilities of InforCloudSuite Industrial Machinery include customer relationship management, supply chain visibility, analytics, production management, product development, quality management, and after-market service support.
The document discusses disaster recovery planning and provides best practices. It addresses common misperceptions about business continuity/disaster recovery programs. Some misperceptions include that they are too expensive, only involve natural disasters, and that replicating data is sufficient. The document recommends five best practices: developing business justification through impact analysis, matching the recovery approach to needs, setting recovery objectives, developing a data management strategy, and managing the overall recovery program.
The document discusses IBM's XIV storage system as a solution for tier 1 enterprise applications. It provides an overview of the challenges facing tier 1 storage, including supporting mixed virtualized workloads, high performance I/O, simplicity, scalability, and evolving to private cloud. The IBM XIV is designed to address these challenges through its architecture, performance, ease of use, scalability, and data efficiency. Case studies show how large financial, wholesale, and consumer firms have deployed the XIV successfully for mission critical applications. The future outlook is that IBM is well positioned but will face challenges from competitors improving their scale-out block storage solutions.
Fujitsu Vendor Collaboration Suite (VCS) is a technology framework that automates vendor-facing business processes for retailers. It provides vendors access to key retail functions like planning, buying, merchandising, supply chain and finance. The solution uses a robust framework and retail-focused features to facilitate collaboration, visibility, accountability and consistency between retailers and vendors. It helps retailers reduce costs and lead times through streamlined communication and processes across the value chain.
AGILE CLOUD: NAVIGATING THE TRANSITION TO MANAGE IT dinCloud Inc.
The debate about IT is dominated by a
narrow focus on near-term objectives: shrill cries
claim that the business will stop (or fail) if a
feature isn’t added to the ecommerce site, if the
mobility platform isn’t improved, if the network
and compute back end aren’t upgraded, if
storage and database performance isn’t
accelerated. Often, these changes are truly
essential, and demand immediate attention.
However, midmarket firms can’t assemble a
meaningful strategy from point responses to
near-term issues. Increasingly, midmarket
enterprises are finding that continued
operational success requires an “agile-cloud”
Business Process Management (BPM) adoption is increasing world-wide, because the technology provides immediate ROI and enables competitiveness by delivering organizational agility. In fact, a recent study from Gartner found that 78% of successful BPM projects delivered an internal rate of return greater than 15%, with some returns as high as 100% or 360%. This paper discusses how BPM enables organizational agility and delivers immediate ROI.
The document summarizes an integrated solution from IBM and MaxGrip that helps asset-intensive organizations optimize asset maintenance plans. The solution combines MaxGrip's strEAM+ asset performance management platform with IBM's Maximo asset management platform. This integrated solution enables organizations to 1) develop risk-centric maintenance strategies, 2) analyze how strategies impact key metrics, and 3) quickly generate optimized maintenance plans to balance objectives. The strEAM+ platform contains modules that help plan maintenance, simulate scenarios, perform root cause analysis, and more. When integrated with Maximo, organizations gain an end-to-end solution for managing asset reliability.
Track 1, session 6, accelerating your cloud journey with advanced services ab...EMC Forum India
The document discusses EMC's cloud consulting services which help organizations accelerate their cloud journey. It provides an overview of EMC's cloud strategy planning and roadmap development services, including private cloud strategy and reference architecture design. The services also include developing cloud service models and catalogs, and cloud implementation services to establish processes and runbooks for managing the cloud service lifecycle. Benefits highlighted are unlocking information value through virtualization and cloud, improving efficiencies while managing costs, and ensuring security, compliance and performance of critical information assets in the cloud.
- The document proposes a new paradigm called Optumis Concerto for integrated IT systems management.
- Current IT systems management tools are siloed and fail to deliver promised value due to lack of integration between tools.
- Optumis Concerto applies techniques like abstraction and declarative frameworks to provide a coherent, integrated approach for managing complex IT infrastructure and applications.
- By abstracting management data and using a common framework, Optumis Concerto aims to improve coordination between management functions and tools.
ManageNow is an IT infrastructure management solution from Fujitsu. It provides standardized management of heterogeneous infrastructures through fully automated management of operating systems, software, and assets. ManageNow aims to optimize daily data center operations, increase availability and productivity, and reduce implementation costs by up to 65% through best practice concepts developed over 10 years of experience.
WP115 Tax Benefits of Rack-based Power and Cooling equipmentSE_NAM_Training
This white paper discusses the accounting and tax benefits of treating modular, portable data center infrastructure assets as business equipment rather than real property. Treating these assets as business equipment allows for shorter depreciation schedules and avoids issues associated with merging these assets with the building. Recent improvements in factory-built modular solutions make it possible to classify and account for these assets separately from the building. Proper accounting treatment provides opportunities to better align data center assets with business goals and objectives.
Understanding the impact of Enterprise Asset ManagementAlok Chander
Collect, consolidate and analyze essential information on all types of assets
Improve operations through better asset availability, reliability and asset utilization
Significantly extend the value of assets and increase flexibility
Extend the useful life of all assets or equipment, improve
return on investment and defer new purchases
Unify processes for wide-ranging asset management functions across multiple sites
Allegro provides energy trading and risk management software to help companies improve position analysis, trader productivity, manage market risks, and achieve regulatory compliance. With over 28 years of experience and 3000 customers globally, Allegro offers a leading enterprise platform and solutions to manage risk across multiple commodities. Allegro prioritizes rapid deployment of agile solutions to deliver fast business benefits and a strong return on investment.
The risk management plan identifies 11 key risks for the organization across 4 areas:
1) Risk identification
2) Risk probability
3) Risk impact
4) Mitigation and corrective actions
The risks include distributed systems being open to attack, lack of proper data backup facilities, no disaster recovery plan, non-standard software licensing, each company procuring own IT equipment, no asset management system, different data storage practices, varying levels of IT training, all employees having access to customer data, infrastructure breakdowns taking long to resolve. [END SUMMARY]
This document discusses how IBM can help organizations strengthen business continuity and resiliency through cloud computing services. It begins by outlining the benefits of cloud computing, such as scalability, cost savings, and simplified IT management. It then describes IBM's information protection services which use a cloud-based model to provide on-demand data protection, email management, and data recovery capabilities. These services aim to help organizations reduce costs while improving availability, managing growing data volumes, and ensuring compliance. The document argues that a cloud-based strategy can help businesses weather disruptions and adapt quickly to changes through dynamic, globally accessible IT resources delivered as a service.
Intel AMT provides remote management capabilities that can help organizations achieve and maintain PCI DSS compliance. It offers strong access controls, authentication options, logging of system activities, and alerting capabilities. Intel AMT also works in challenging network environments like those found in retail, including segmented networks, networks behind NAT/firewalls, and networks with "air gaps". When implemented correctly, Intel AMT can address common PCI DSS compliance challenges around antivirus updates, unique user IDs, and access monitoring.
This chapter discusses enterprise computing and the special requirements of large organizations. It describes the various information systems, technologies, and software used across different business units in an enterprise. These include ERP, CRM, virtualization, and cloud computing. The chapter also covers enterprise hardware, high availability, scalability, backup procedures, and disaster recovery plans required for large computing environments.
This document discusses eight key challenges to effective infrastructure management: 1) detecting and handling incidents and problems, 2) handling changes with minimal impact on availability, 3) preventing security problems, 4) using emerging technologies effectively, 5) maintaining software and firmware, 6) having indicators of status and trends, 7) having the right tools, and 8) deploying infrastructure rapidly. It provides tactics to address each challenge, with the goals of improving efficiency, reducing costs, and increasing business value through better infrastructure management. Outsourcing and managed services are presented as strategic options.
ARMnet Integrated Financial Product Management solution is a CRM based software toolset that allows us to create and manage any type of loan, mortgage origination or servicing or wealth management product and service it through it\'s life cycle. The unique Service Oriented Architecture of the application is defined in the article.
Over the past five years, companies of all sizes have been under increased pressure to improve IT efficiency and effectiveness.
IDC customer-based studies show that each year, the average midsize company experiences 15–18 business hours of network, system, or application downtime. Causes of downtime vary, but aging systems can have components or software that fail, while network connections and power grids can fail at any time because of external causes (e.g., weather, construction work, or natural disaster). Outages occurring during business hours result in revenue loss, as orders are dropped, customers move on, and employees cannot access critical applications. IDC research found that revenue losses per hour averaged $75,000. However, the adoption of best practices has allowed midsize companies to reduce downtime significantly in recent years. Solutions that improve system management, protect data assets from loss and unauthorized access, strengthen network security, and ensure availability directly reduce these losses at customer sites.
P r o t e c t i n g y o u r b u s i n e s smatele41
This white paper discusses how SMBs can address business risks through effective technology. It finds that automation of IT maintenance through monitoring and management tools can significantly reduce downtime and associated costs. Studies show targeted technology upgrades combined with standardization and improved practices can reduce annual outage risk by up to 87% and lower average monthly downtime from over 1.4 hours to under 12 minutes. The paper advocates that HP ProLiant Gen8 servers, which support automated management and monitoring, can play an important role in business continuity for midsize businesses.
Infor cloud suite industrial machinery, handbook, english 0216Drake Brown
The document provides an overview of InforCloudSuite Industrial Machinery, a cloud-based enterprise solution designed for manufacturers of industrial machinery. It discusses how the solution allows companies to reduce costs while gaining flexibility, speed, and insights to help address challenges in an increasingly complex market. Key capabilities of InforCloudSuite Industrial Machinery include customer relationship management, supply chain visibility, analytics, production management, product development, quality management, and after-market service support.
The document discusses disaster recovery planning and provides best practices. It addresses common misperceptions about business continuity/disaster recovery programs. Some misperceptions include that they are too expensive, only involve natural disasters, and that replicating data is sufficient. The document recommends five best practices: developing business justification through impact analysis, matching the recovery approach to needs, setting recovery objectives, developing a data management strategy, and managing the overall recovery program.
The document discusses IBM's XIV storage system as a solution for tier 1 enterprise applications. It provides an overview of the challenges facing tier 1 storage, including supporting mixed virtualized workloads, high performance I/O, simplicity, scalability, and evolving to private cloud. The IBM XIV is designed to address these challenges through its architecture, performance, ease of use, scalability, and data efficiency. Case studies show how large financial, wholesale, and consumer firms have deployed the XIV successfully for mission critical applications. The future outlook is that IBM is well positioned but will face challenges from competitors improving their scale-out block storage solutions.
IBM's Tivoli Storage Manager software provides several ways for organizations to save money on data storage costs. It offers (1) data reduction technologies like deduplication and compression that can reduce backup storage needs by up to 95%. (2) Unified recovery management allows administrators to manage multiple data protection tools from a single interface. (3) Capacity-based licensing and scalability that can adjust to growing data needs.
Ibm symp14 referenten_mike storzer_frank heimes_why infrastructure matters fo...IBM Switzerland
1) Infrastructure is important for cloud/consolidation, analytics/big data, mobile/social, and security as it allows organizations to improve IT economics through efficiency, handle large data volumes to drive insights, revolutionize information sharing, and ensure secure transactions.
2) CEO studies show technology is the most important external factor impacting organizations. Infrastructure matters because it supports business outcomes related to efficiency, agility, responsiveness, insights, innovation, and collaboration while ensuring security.
3) IBM infrastructure solutions provide capabilities for efficiency, availability, responsiveness, security, and supporting analytics and big data, cloud, and mobile to help organizations achieve business outcomes.
This document discusses the importance of having a robust IT technical support strategy. As businesses become more reliant on integrated IT systems, downtime can have far-reaching impacts across an organization. The costs of downtime have increased significantly in recent years. The document recommends taking a holistic view of technical support using a framework that considers people, processes, and technology. It also advises conducting an assessment of the current support structure to identify areas for improvement and prioritization. The overall message is that proactively managing technical support can help businesses optimize costs and mitigate risks from downtime in today's complex IT environments.
Unnatural disasters like identity theft and software viruses pose a significant risk to enterprises and can be more costly than natural disasters. The document outlines six steps that IT organizations should take to effectively plan for unnatural disasters through IT Service Continuity Management: 1) Provide executive management with a holistic understanding of IT's role and impact on the business, 2) Help management understand recovery timelines and resources required, 3) Hire consultants that train and mentor internal teams to maintain the program, 4) Determine what continuity services should be insourced or outsourced, 5) Automate recovery processes where possible using software, 6) Streamline documentation to quickly enable recovery.
This document discusses the importance of having a robust technical support strategy to mitigate the risks and costs of downtime. It begins by outlining how downtime can negatively impact organizations through a "ripple effect" as business processes have become increasingly dependent on integrated IT systems. It then presents IBM's framework for a comprehensive technical support strategy covering people, processes, and technology. The document advocates conducting an assessment of an organization's current support maturity level and developing a roadmap to prioritize improvements. Finally, it argues that a managed support solution through a third party can help optimize support more cost-effectively across an organization's entire IT environment.
The document discusses the importance of taking a strategic approach to information infrastructure in order to align it with business objectives. It notes that a strategic infrastructure can deliver scalability, flexibility and secure access to information. It provides an overview of key considerations like accommodating workforce trends, leveraging cloud technologies, and the role of the CIO. The document then outlines some business outcomes of a strategic infrastructure approach, such as accommodating a mobile workforce, building flexibility, focusing IT resources, and handling security issues. It also discusses best practices derived from Ricoh's engagements with customers.
ARMnet Financial Product Management Solution is a client centric software solution. Designed in a Service Oriented Architecture this application can support any type of Loan, Lease, Mortgage or Wealth Management Product Requirement. Using one SQL database we can easily support the product through it\'s entire Origination, Servicing and Discharge Life Cycle.
This document outlines 10 reasons for businesses to consider outsourcing their IT infrastructure to a managed service provider like C24. It argues that outsourcing can reduce costs by paying only for resources used, eliminate operational overheads of maintaining an on-site IT system, and provide access to expert resources and the latest technologies. Outsourcing also offers business agility, continuity during disasters, improved security, and reduces risks from system failures and data loss. The document claims a managed service can free up in-house IT staff to focus on strategic work rather than system maintenance.
Unnatural disasters like identity theft and software viruses pose a significant threat to enterprises and can be more costly than natural disasters. The document outlines six steps that IT organizations should follow to build an effective IT Service Continuity Management (ITSCM) program to protect against unnatural disasters: 1) Manage the big picture of IT's contribution to the business, 2) Conduct scenario planning for disaster recovery, 3) Consult experts and provide training, 4) Determine what continuity services to in-source vs outsource, 5) Consider automation software, and 6) Streamline documentation for quick disaster recovery. ITSCM is important for establishing risk tolerance and providing recovery guidance to ensure business continuity.
The State Of Resilience And Optimization On Ibm Power SystemsStefan Afendoulis
This document provides an executive summary and introduction to a research report on the state of disaster recovery and systems optimization for IBM Power Systems customers running IBM i and AIX. The report focuses on customer expectations for recovery time and recovery point objectives, the disaster recovery technologies and methods in use, and the state of systems optimization capabilities, tools, automation, and requirements. It provides an overview of key findings and issues for executives to consider regarding data protection, availability, quality, and efficiency.
Hu Yoshida's Point of View: Competing In An Always On WorldHitachi Vantara
The document discusses how businesses need to adapt to constant and rapid changes in technology by embracing a "continuous cloud infrastructure" and "business-defined IT" approach. This involves having an automated, scalable IT infrastructure that is software-defined, virtualized and optimized to meet changing business needs. A continuous cloud infrastructure provides increased agility, automation, security and reliability to help businesses innovate faster, improve productivity and gain a competitive advantage in an "always-on" world of data growth, new technologies and changing customer demands.
NEC Backup as a Service reduces administrative tasks, helping it departments...InteractiveNEC
This document discusses NEC's Backup as a Service (BaaS) offering which reduces administrative tasks for IT departments. It notes that cloud solutions have matured, allowing more workloads to be deployed through cloud. NEC partners with Intel, Iron Mountain, and Commvault to deliver a suite of backup and disaster recovery services. Customers can choose between self-managed or fully managed options depending on their needs. The document argues that modernizing backup solutions is important as outages become more costly for digital businesses.
This document provides a four-step approach for organizations to transition from a legacy high availability and disaster recovery solution to an always-on platform: 1) Assess and evaluate current processes, applications, and availability requirements to identify gaps; 2) Plan and design the architecture and roadmap by applying guiding principles and considering technology, processes, people, and applications; 3) Implement and test the strategy to ensure services are meeting objectives; 4) Manage and sustain the platform through ongoing monitoring, risk response, compliance management, and performance reporting while reassessing regularly.
Businesses face increasing pressure to adapt quickly to changes while maintaining efficiency. Data protection and retention practices need to evolve to keep pace. Traditional approaches are unable to meet new demands for 24/7 availability, increased data volumes, and comprehensive retention policies. To better support the business, IT must provide automated, integrated solutions for data protection and retention that deliver both agility and efficiency.
Similar to IBM XIV® Storage System: Engineered for Business Continuity (20)
This IBM Redpaper provides a brief overview of OpenStack and a basic familiarity of its usage with the IBM XIV Storage System Gen3. The illustration scenario that is presented uses the OpenStack Folsom release implementation IaaS with Ubuntu Linux servers and the IBM Storage Driver for OpenStack. For more information on IBM Storage Systems, visit http://ibm.co/LIg7gk.
Visit http://bit.ly/KWh5Dx to 'Follow' the official Twitter handle of IBM India Smarter Computing.
Learn how all flash needs end to end Storage efficiency. For more information on IBM FlashSystem, visit http://ibm.co/10KodHl.
Visit http://bit.ly/KWh5Dx to 'Follow' the official Twitter handle of IBM India Smarter Computing.
Learn about vSphere Storage API for Array Integration on the IBM Storwize family. IBM Storwize V7000 Unified combines the block storage capabilities of Storwize V7000 with file storage capabilities into a single system for greater ease of management and efficiency. For more information on IBM Storage Systems, visit http://ibm.co/LIg7gk.
Visit http://bit.ly/KWh5Dx to 'Follow' the official Twitter handle of IBM India Smarter Computing.
Learn about IBM FlashSystem 840 and its complete product specification in this Redbook. FlashSystem 840 provides scalable performance for the most demanding enterprise class applications. IBM FlashSystem 840 accelerates response times with IBM MicroLatency to enable faster decision making. For more information on IBM FlashSystem, visit http://ibm.co/10KodHl.
Visit http://on.fb.me/LT4gdu to 'Like' the official Facebook page of IBM India Smarter Computing.
Learn about the IBM System x3250 M5,.The x3250 M5 offers the following energy-efficiency features to save energy, reduce operational costs, increase energy availability, and contribute to a green environment, energy-efficient planar components help lower operational costs. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210746104/IBM-System-x3250-M5
This Redbook talks about the product specification of IBM NeXtScale nx360 M4. The NeXtScale nx360 M4 server provides a dense, flexible solution with a low total cost of ownership (TCO). The half-wide, dual-socket NeXtScale nx360 M4 server is designed for data centers that require high performance but are constrained by floor space. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210745680/IBM-NeXtScale-nx360-M4
The IBM System x3650 M4 HD is a (1) 2-socket 2U rack-optimized server that supports up to 32 internal drives and features an innovative design for optimal performance, uptime, and dense storage. It offers (2) excellent reliability, availability, and serviceability for improved business environments. The server is (3) designed for easy deployment, integration, service, and management.
Here are the product specification for IBM System x3300 M4. This product can be managed remotely.The x3300 M4 server contains IBM IMM2, which provides advanced service-processor control, monitoring, and an alerting function. The IMM2 lights LEDs to help you diagnose the problem, records the error in the event log, and alerts you to the problem. For more information on System x, visit http://ibm.co/Q7m3iQ.
Visit http://on.fb.me/LT4gdu to 'Like' the official Facebook page of IBM India Smarter Computing.
Learn about IBM System x iDataPlex dx360 M4. IBM System x iDataPlex is an innovative data center solution that maximizes performance and optimizes energy and space efficiency. The iDataPlex solution provides customers with outstanding energy and cooling efficiency, multi-rack level manageability, complete flexibility in configuration, and minimal deployment effort. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210744055/IBM-System-x-iDataPlex-dx360-M4
The IBM System x3500 M4 server provides powerful and scalable performance for business applications in an energy efficient tower or rack design. It features the latest Intel Xeon E5-2600 v2 or E5-2600 processors with up to 24 cores, 768GB RAM, 32 hard drives, and 8 PCIe slots. Comprehensive systems management tools and redundant components help ensure high availability, while its small footprint and 80 Plus Platinum power supplies reduce data center costs.
Learn about system specification for IBM System x3550 M4. The x3550 M4 offers numerous features to boost performance, improve scalability, and reduce costs. Improves productivity by offering superior system performance with up to 12-core processors, up to 30 MB of L3 cache, and up to two 8 GT/s QPI interconnect links. For more information on System x, visit http://ibm.co/Q7m3iQ.
Learn about IBM System x3650 M4. The x3650 M4 is an outstanding 2U two-socket business-critical server, offering improved performance and pay-as-you grow flexibility along with new features that improve server management capability. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210741926/IBM-System-x3650-M4
Learn about the product specification of IBM System x3500 M3. System x3500 M3 has an energy-efficient design which works in conjunction with the IMM to govern fan rotation based on the readings that it delivers. This saves money under normal conditions because the fans do not have to spin at high speed. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210741626/IBM-System-x3500-M3
Learn about IBM System x3400 M3. The x3400 M3 offers numerous features to boost performance and reduce costs, x3400 M3 has the ability to grow with your application requirements with these features. Powerful systems management features simplify local and remote management of the x3400 M3. For more information on System x, visit http://ibm.co/Q7m3iQ.
Visit http://on.fb.me/LT4gdu to 'Like' the official Facebook page of IBM India Smarter Computing.
Learn about IBM System 3250 M3 which is a single-socket server that offers new levels of performance and flexibility
to help you respond quickly to changing business demands. Cost-effective and compact, it is well suited to small to mid-sized businesses, as well as large enterprises. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210740347/IBM-System-x3250-M3
Learn about IBM System x3200 M3 and its specifications. The System x3200 M3 features easy installation and management with a rich set of options for hard disk drives and memory. The efficient design helps to save energy and provide a better work environment with less heat and noise. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210739508/IBM-System-x3200-M3
Learn about the configuration of IBM PowerVC. IBM PowerVC is built on OpenStack that controls large pools of server, storage, and networking resources throughout a data center. IBM Power Virtualization Center provides security services that support a secure environment. Installation requires just 20 minutes to get a virtual machine up and running. For more information on Power Systems, visit http://ibm.co/Lx6hfc.
Visit http://on.fb.me/LT4gdu to 'Like' the official Facebook page of IBM India Smarter Computing.
Learn about Ibm POWER7 Virtualization Performance. PowerVM Lx86 is a cross-platform virtualization solution that enables the running of a wide range of x86 Linux applications on Power Systems platforms within a Linux on Power partition without modifications or recompilation of the workloads. For more information on Power Systems, visit http://ibm.co/Lx6hfc.
http://www.scribd.com/doc/210734237/A-Comparison-of-PowerVM-and-Vmware-Virtualization-Performance
This reference architecture document describes deploying the VMware vCloud Enterprise Suite on the IBM PureFlex System hardware platform. Key points:
- The vCloud Suite software provides components for managing and delivering cloud services, while the IBM PureFlex System provides an integrated hardware platform in a single chassis.
- The reference architecture focuses on installing the vCloud Suite management components as virtual machines on an ESXi host to manage consumer resources.
- The IBM PureFlex System provides servers, networking, and storage in a single chassis that can then be easily scaled out. This standardized deployment accelerates provisioning of cloud infrastructure.
- Deployment considerations cover systems management using IBM Flex System Manager, server, networking, storage configurations
Learn how x6: The sixth generation of EXA Technology is fast, agile and Resilient for Emerging Workloads from Alex Yost. Vice President, IBM PureSystems and System x
IBM Systems and Technology Group. x6 drives cloud and big data for enterprises by achieving insight faster thereby outperforming competitors. For more information on System x, visit http://ibm.co/Q7m3iQ.
http://www.scribd.com/doc/210715795/X6-The-sixth-generation-of-EXA-Technology
Unveiling the Dynamic Personalities, Key Dates, and Horoscope Insights: Gemin...my Pandit
Explore the fascinating world of the Gemini Zodiac Sign. Discover the unique personality traits, key dates, and horoscope insights of Gemini individuals. Learn how their sociable, communicative nature and boundless curiosity make them the dynamic explorers of the zodiac. Dive into the duality of the Gemini sign and understand their intellectual and adventurous spirit.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
The Steadfast and Reliable Bull: Taurus Zodiac Signmy Pandit
Explore the steadfast and reliable nature of the Taurus Zodiac Sign. Discover the personality traits, key dates, and horoscope insights that define the determined and practical Taurus, and learn how their grounded nature makes them the anchor of the zodiac.
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
Digital Marketing with a Focus on Sustainabilitysssourabhsharma
Digital Marketing best practices including influencer marketing, content creators, and omnichannel marketing for Sustainable Brands at the Sustainable Cosmetics Summit 2024 in New York
3 Simple Steps To Buy Verified Payoneer Account In 2024SEOSMMEARTH
Buy Verified Payoneer Account: Quick and Secure Way to Receive Payments
Buy Verified Payoneer Account With 100% secure documents, [ USA, UK, CA ]. Are you looking for a reliable and safe way to receive payments online? Then you need buy verified Payoneer account ! Payoneer is a global payment platform that allows businesses and individuals to send and receive money in over 200 countries.
If You Want To More Information just Contact Now:
Skype: SEOSMMEARTH
Telegram: @seosmmearth
Gmail: seosmmearth@gmail.com
Starting a business is like embarking on an unpredictable adventure. It’s a journey filled with highs and lows, victories and defeats. But what if I told you that those setbacks and failures could be the very stepping stones that lead you to fortune? Let’s explore how resilience, adaptability, and strategic thinking can transform adversity into opportunity.
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA MATKA FAST RESULT MILAN RATAN RAJDHANI MAIN BAZAR MATKA FAST TIPS RESULT MATKA CHART JODI CHART PANEL CHART FREE FIX GAME SATTAMATKA ! MATKA MOBI SATTA 143 spboss.in TOP NO1 RESULT FULL RATE MATKA ONLINE GAME PLAY BY APP SPBOSS
Profiles of Iconic Fashion Personalities.pdfTTop Threads
The fashion industry is dynamic and ever-changing, continuously sculpted by trailblazing visionaries who challenge norms and redefine beauty. This document delves into the profiles of some of the most iconic fashion personalities whose impact has left a lasting impression on the industry. From timeless designers to modern-day influencers, each individual has uniquely woven their thread into the rich fabric of fashion history, contributing to its ongoing evolution.
The Most Inspiring Entrepreneurs to Follow in 2024.pdfthesiliconleaders
In a world where the potential of youth innovation remains vastly untouched, there emerges a guiding light in the form of Norm Goldstein, the Founder and CEO of EduNetwork Partners. His dedication to this cause has earned him recognition as a Congressional Leadership Award recipient.
The Genesis of BriansClub.cm Famous Dark WEb PlatformSabaaSudozai
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
The Genesis of BriansClub.cm Famous Dark WEb Platform
IBM XIV® Storage System: Engineered for Business Continuity
1. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
IBM XIV Storage System:
Engineered for business
continuity
Objective
Contents This paper describes the vision for business continuity across industries,
and the essential elements of a successful business continuity strategy. For
1 Objective enterprise decision-makers—both IT and line-of-business—this paper
discusses planning for an organization’s ideal business continuity position,
1 Executive summary
as well as approaches to accelerate disaster readiness. For managers mak-
2 Business continuity: the critical ing system and storage decisions, this paper defines the factors to consider
business success factor and the evaluations needed to make informed technology and solution
decisions to minimize downtime, prevent technological mishaps, and
8 Data protection compensate for natural or man-made disasters.
10 Disaster recovery
After reading this paper, you will have a high-level perspective of continu-
11 Business continuance ity planning as well as a framework for expressing the importance of
information and system assets to business operations and financial success.
12 IBM XIV Storage: a value-
You will have a clear understanding of business continuity objectives;
added solution
namely, protecting against and recovering from system outages and
14 Select IBM XIV business externally caused disasters, as well as maintaining business-as-usual. You
continuity references will be aware of the essential elements of business continuity solutions
and know how the IBM® XIV® Storage System promotes continuity
14 Conclusion objectives—to succeed even during a crisis.
15 Appendices
Executive summary
Regardless of the industry, organizations are critically dependent on their
information systems and data. As technology continues to become more
entrenched in business operations, planning for business continuity is a
lifeline for success. For some organizations, even a brief downtime can
cost millions of dollars in lost revenue or unplanned costs, risk customer
loyalty, or impede growth. Therefore, it is essential for organizations to
formulate, implement, and update a plan that will support system
resilience and protect data storage.
2. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
The goal of business continuity is to protect critical business Beyond lost revenue and potential loss of customers to
data and systems from loss and downtime, make key applica- competitors, regulatory fines for noncompliance can be
tions available continuously, and enable operations to resume imposed on organizations such as utilities that cannot recover
quickly after a system outage—large or small. Organizations of immediately—even in a matter of minutes. Similarly, severe
all types have found that downtime prevention and expedited penalties for service contract breaches such as a credit card
business resumption are not only essential business practices, company’s inability to approve transactions can also be
but offer a major competitive advantage. demanded. With near-instant recovery, replication, clustering,
and restoration solutions offered by the XIV system, customers
The XIV Storage System, engineered specifically for business recovering from outages can focus on revenue generation and
continuity, is a radically different enterprise data storage system. growth instead of data salvage efforts.
The XIV system helps deliver the highest levels of availability,
reliability, performance, scalability, and functionality at very The simplicity of the XIV system means that operations run
low overall cost, while eliminating complexity and greatly more smoothly with fewer resources, and that human errors are
simplifying storage management. prevented—especially during high-pressure system outages,
when it counts the most.
XIV storage fully exploits all key system resources with
unprecedented out-of-the-box data protection, recovery, and While previously considered unattainable, true business
business continuance functionality. continuity is not only achievable with the XIV system, but is
remarkably cost effective and straightforward. With visionary
The first order of business in a solid business continuity strat- XIV storage technology, as well as effective planning, infrastruc-
egy is preventing downtime and data unavailability. The highly ture, and responsiveness, organizations can emerge from a
reliable active-active N+1 grid architecture, revolutionary disaster empowered—with their financial position intact, cus-
redundancy, and self-healing approach of the XIV system help tomer base secure, and a strong leg up over the competition.
ensure that systems don’t skip a beat during a hardware failure.
Business continuity: the critical business
In the event of an outage, getting applications back online is success factor
the top priority; however, without solid simultaneous data In today’s dynamic, global environment, maintaining business
recovery, organizations face a serious liability. In fact, for many operations without system downtime or mission-diverting
organizations—such as cloud computing providers and online activities is key to success. XIV business continuity solutions
retailers—downtime is simply not an option. The XIV system infuse essential value to organizations, by helping:
eliminates the tradeoff between downtime and data loss, helping
ensure that enterprises can both bring the system back up and G Protect the revenue stream. In many business environments,
fully recover data immediately. even an hour of downtime can cost millions of dollars and
threaten the loss of dedicated clients who are the source of
When system performance degrades, there is often a direct future revenues.
impact on profit, particularly for organizations such as financial G Champion customer service and loyalty. Continuity solutions
institutions, for which systems are the means for revenue gener- ensure that organizations can maintain service commitments,
ation. The hotspot-free design and nondisruptive maintenance such as adhering to service level agreements, providing
of the XIV system promote consistent high performance so that customer support, and maintaining online customer service
organizations can always operate at their peak. channels that shield customers from outages and emergencies.
2
3. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
G Maintain an organization’s reputation. Avoiding negative pub- G Reduce overall organizational risk. Organizations exposed to
licity for outages, poor service, or lost data can be even more lower risk are healthier and better positioned to succeed.
important than actively promoting brand image. G Create a smarter planet. Proactive business resilience
G Boost competitive edge. A solid resilience plan is a strategic planning and intelligent storage decision-making can have
enabler, helping enterprises surpass the competition and a profound impact on an enterprise—not just in terms of
proactively leverage power in compromised situations and supporting environmental friendliness, lowering resource uti-
sudden changes in the business climate. It provides the agility lization, and decreasing the overall technology footprint, but
and confidence to maneuver adeptly in a dynamic market. also in terms of creating a more efficient, focused, and agile
G Drive business growth. The ability to maintain continuous organization.
operations under any circumstance positions organizations for
expansion and profitability, helping promote innovation in Cost of downtime
products and services without barriers or limitations. While the cost of downtime in terms of revenue and productiv-
Organizations with a foolproof business continuity infrastruc- ity varies widely by industry, organization, location, season, and
ture in place can remain future-oriented, leading, and driving time of day, typically, the higher an organization’s dependence
emerging business trends, instead of constantly reacting to on technology, the greater the impact of downtime. A study by
market changes. the Robert Frances Group puts the average hourly cost to an
G Ensure safety. In industries such as healthcare, military, and organization of system unavailability at between $990,000 for
law enforcement, continuous system access can be a matter of consumer products companies and $8.2 million for financial
life or death. institutions.1 A single outage lasting several hours ratchets up
G Promote data recovery, not just disaster recovery. Disaster these costs even further. The magnitude of these losses helps
recovery is planned for low-odds catastrophic events, but data drive home the need for strategic investment in business conti-
recovery incidents are much more prevalent and can be just as nuity solutions.
damaging.
G Maintain company commitment to business partnerships. In Readiness in all situations
codependent partnerships, such as supply chains, each player In addition to ensuring continuous uptime and minimizing or
is crucial to success or failure. eliminating planned downtime, XIV business continuity solu-
G Comply with protection required by law. Public companies, tions are tailored for the complete range of potential outages:
financial institutions, utilities, health care organizations, and
government agencies are mandated to conform to stringent G Hardware failure
data protection regulations. G Software errors
G Eliminate missed opportunities. In competitive environments, G Data corruption
missed opportunities could mean losing out on a strategic G Human errors
sales break or forfeiting a potentially profitable partnership. G Power outages
G Sabotage
G Natural or manmade disasters
1
Robert Frances Group, “Picking up the value of PKI,” 2007
3
4. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
The XIV system addresses a broad range of downtime situa- Business continuity as an operational continuum
tions defined by the Standish Group study, outlined below. Business continuity is the ability to plan for and respond to
risks, as well as opportunities, in order to maintain continuous
business operations. It is measured along a continuum, from
Corporate Computer Down Incidents basic to the most comprehensive. Each organization needs to
decide where it fits along this scale and match its business conti-
Environmental Conditions
Other
Hardware Failure
nuity strategy to the role that IT plays in its operations.
11% 4%
21%
13%
System Software Bugs G High availability: The basic level of support provides a
19%
15%
17% resilient IT infrastructure that masks failures, ensuring no sin-
Planned Maintenance gle point-of-failure within the system or its components. This
support level promotes high uptime with negligible service
Application System Bugs
Operator Error
interruption from system failures. Fault-tolerant architectures
help minimize application outages due to hardware failures.
Source: Standish Group Research
Security is embedded in the hardware to help protect against
unauthorized access.
G Continuous operations: The ability to keep operations run-
ning when the systems are functioning properly. This level
For detailed information on how XIV storage supports each adds nondisruptive maintenance, eliminating downtime for
type of outage, see Appendix A. scheduled backups or planned maintenance.
G Disaster recovery: The ability to recover a data center at a
different site if a disaster hits the primary site or renders it
inoperable. Processing resumes at an alternate site, on
High availability Continuous operations Disaster recovery
different hardware.
4
5. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Organization
Critical to
IT-generate can function
organizational IT is regulated
revenue with manual
success
operations
• IT as a service • Manufacturing • Government • Non-essential
(hosting, cloud • Energy and • Life sciences services
computing) utilities • Agriculture
• Media and • Insurance
entertainment • Education
• Online services • Professional
• Telecommunications services
• Finance • Healthcare
• Emergency
services
• Military
An industry view of business continuity G Governmental and life science organizations are regulated to
Every industry and organization has a different threshold for ensure data retention and service. Over time and with the
tolerating system downtime and disasters. Based on observa- availability and proliferation of technology solutions, regula-
tions in multiple industries, the diagram below outlines a sam- tions are likely to become stricter and more extensive.
ple model of reliance that organizations have for systems and G Agriculture is one of the few industries in the “can function
online data, including examples of industries in each category. with manual operations” category, in which operations could
continue for a day or more with extensive manual processes.
The value that organizations place on their data directly
correlates with the necessity of online operations and data for Within organizations, each department has its own level
success. For example: of demand for system availability. Departments that operate
9-to-5 do not require round-the-clock uptime. Some depart-
G Financial institutions and entertainment companies are ments can back up their data once a day and tolerate the loss of
organizations for which technology is the medium that pro- a day’s work; other operations function day and night, and even
vides revenue. Without system availability, these organizations a few minutes of lost data can have heavy impact on mission-
cannot make money, can lose money, or risk legal action for critical objectives.
noncompliance with service level agreements. There is zero
tolerance for data availability interruption. The degree of implemented support and infrastructure invest-
G Manufacturers and utilities fall into the largest category— ment incurs costs to an organization, which is why careful
industries that rely on data as critical to success. Workarounds planning is required.
are an essential element of the business, but extended outages
are likely to expose organizations to intolerable risk.
5
6. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Measuring system and data resilience The RPO describes the acceptable amount of data loss meas-
To develop and implement a business continuity plan, organiza- ured in time. The RPO is the point in time to which one must
tions rate their system and data needs using recovery time recover data. This is generally a definition of what an organiza-
objective (RTO) and recovery point objective (RPO) measures: tion determines is an “acceptable loss” in a disaster situation.
The RPO allows an organization to define a window of time
The RTO is the duration of time within which a business before a disaster during which data may be lost. The value of
process service level must be restored after a disaster or the data in this window can then be weighed against the cost of
disruption in order to avoid unacceptable consequences. RTO additional disaster prevention or loss-prevention measures that
includes the time for recovery of data and application profiles, would be necessary to close the window.
testing, and notification to the users.
Defining strategy using the 7-level business continuity
The business continuity timeline usually runs in parallel with model
an incident management timeline and may start at the same or The 7-level business continuity model helps organizations
different points. In accepted business continuity planning define the level of business continuity needed according to a
methodologies, the RTO is established by the owner of a simple business continuity approach, as diagrammed below.
process during the business impact analysis (BIA). Each level in this incremental model builds upon the functional-
ity in the preceding level.
In its Worldwide Business Continuity Taxonomy, 2011, IDC
observed that “recovery objectives that were once measured in The horizontal axis measures the amount of time an organiza-
days or hours are now measured in seconds. This is motivated tion can tolerate a system or data outage—from minutes to
by increased business reliance on IT infrastructure and by a days. The more value an organization puts on system availabil-
diminishing tolerance for downtime of any duration, and its ity, as defined in the vertical axis, the quicker the required
financial impact.”2 recovery. Accelerated recovery with high data currency brings
more value to an organization, demanding a more sophisticated
In a 2010 research publication, Gartner considered “best-in- continuity and recovery solution, which can necessitate a larger
class availability levels to be at 99.95 percent, or fewer than investment.
five hours downtime per year per IT service (assuming a
24×7 scheduled operation).”3 2
IDC, “IDC’s Worldwide Business Continuity Taxonomy: New Approaches to
Ensuring Availability of IT Systems”, January 2011, IDC #226627, Volume: 1
3
Gartner, “How to Calculate the Cost of Continuously Available IT Services,”
November 18, 2010
6
7. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Recovery from a disk image Recovery from tape copy
7 Storage replication with end-to-end automated server recovery
Cost / Value
6 Real-time continuous data replication, cluster management
5 Application-consistent backup/restore
4 Point in time replication
Disk copies, Deduplication, Remote vault
3
2 Tape libraries + Automation
1 Tape restore
15 Min. 1-4 Hr.. 4 -8 Hr.. 8-12 Hr.. 12-16 Hr.. 24 Hr.. Days
Recovery Time Objective
Key
IT- Critical to IT is Organization
generated organizational regulated can function
revenue success with manual
operations
Full command of business continuity and systems to the organization. Business continuity is a trade-
levels with XIV Storage off between resource investment and risk. Given unlimited
The XIV Storage System offers powerful out-of-the-box financial and human resources, organizations would select a
support for all business continuity levels, from the most basic to 100 percent failsafe program of complete real-time data redun-
the most demanding continuity requirements. The system’s dancy and a technologically-loaded, fully-staffed, remote hot
enterprise-level strength and value are maximized in levels four site. In reality, organizations must select the solution and con-
through seven, in which local or remote business resumption is figuration within their budget that best mitigates relative risk.
expedited, data must be recovered quickly, and replicated data
must have a high level of currency. For detailed information on Since service interruptions can have ramifications for every
XIV system support for each business continuity level, please aspect of operations, organizations must be ready to use alter-
see Appendix B. nate processes, introduce human intervention, and rely on
alternate facilities in the event of downtime or a disaster.
Business continuity planning
Business continuity planning enables organizations to evaluate
their business continuity and recovery requirements, develop a
plan, and implement a solution to match the criticality of data
7
8. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
IBM business continuity services distributed, XIV storage can tolerate a single disk or a complete
IBM offers a range of expert business continuity and contin- module failure. Furthermore, during a failure, XIV technology
gency services with measurable high value results, including. redistributes and rebalances data across the remaining spindles
in the involved module as well as in all other modules in the
G Resilience planning. IBM Global Technology Services system. Since every disk in the system participates, this happens
offers business continuity planning for a solid strategy and with negligible impact on system performance and orders of
reduced risk. The scope can include broad strategy definition, magnitude faster than traditional RAID arrays, significantly
program development, procedures, staffing, management, closing the window of risk. The system typically rebuilds
training, and facility planning—or targeted services for a 1 TB drives in 30 minutes or less and 2 TB drives in less than
specific need. 60 minutes.
G Strategic outsourcing. IBM and IBM Business Partners
throughout the world offer cold, warm, and hot-site recovery The XIV system exploits total transparent self-healing in
facility management as well as other services. the event of a hardware failure—without human intervention.
G Implementation assistance. IBM supports implementations at The distributed redundancy approach dramatically increases
all levels, from turnkey setup to tactical guidance throughout data availability during an outage, significantly reducing
a project. business risk.
For more information on a basic business continuity planning One important note regarding recovery from primary data
methodology, please see Appendix C. corruption: in order to recover from data corruption, a com-
plete static point-in-time copy of the clean data (full volume
Data protection: multilevel redundancy snapshot)—prior to the data corruption—must be available.
for optimized recovery Depending on when the corruption occurred, data managers
The XIV Storage System offers intelligent, cost-effective may need to iteratively examine prior snapshots to find a clean
backup and replication solutions to protect and preserve data copy of the data. Self-healing and replication do not repair
for recovery should data or hardware become unavailable. A corrupted data.
hallmark of XIV-engineered replication solutions is the strategic
support of consistently high system performance and applica- The following outlines the robust offering of XIV data protec-
tion availability service levels. tion options.
Sophisticated built-in data redundancy Backups
The XIV system is a revolutionary active-active N+1 architec- The XIV system provides GUI-based industry-standard disk
ture with data distributed pseudo-randomly across volumes. and tape backup utilities.
The XIV architecture leverages controlling logic within the
Snapshot backups
XIV interface modules to randomly distribute each mirrored
The XIV architecture delivers a best-in-class snapshot design
data “chunk” across data modules, making sure that no
with differential snapshots being created nearly instantly with
mirrored copy of a chunk exists within the same module as
virtually no impact on performance—regardless of the size of
the original. This enables the XIV system to achieve extreme
the source volumes. This feature is beneficial particularly for
fault tolerance and mitigate the typical challenges associated
large enterprise applications.
with recovering from failures. Since every block of data is
8
9. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
The ability to create and manage snapshots of existing volumes Synchronous XIV mirroring offers total data currency, even
is among the most fundamental features commonly offered by for geographically dispersed distances of up to 60 miles
enterprise-class storage systems today to protect data profiles. (100 kilometers) in metropolitan and regional areas, with
The XIV system has taken this concept one step further, offer- absolute minimum impact on application performance. From a
ing a completely innovative approach to snapshot creation and data preservation perspective, synchronous mirroring offers the
management. It offers clear advantages over alternative optimal RPO recovery alternative because the replicated version
approaches currently available in the industry, including: is a mirror of the source data.
G Redirect-on-write space-efficient snapshots (more efficient Asynchronous mirroring enables wide-area, long-distance
than copy-on-write). replication that optimizes available bandwidth through tunable
G Instant subsecond restore of source volume contents from a RPO settings. This is an essential Quality of Storage service
snapshot, independent of volume size and the number of feature unique to the XIV system that allows businesses to
snapshots. prioritize WAN bandwidth around the most critical systems.
G Snap-on-snap for flexible system development and testing. XIV system customers have implemented remote asynchronous
G Robust consistency-group snapshot support. sites to distances as far as 14,000 miles (22,500 kilometers).
G Ability to restore repeatedly from any snapshot. XIV mirroring features include:
G Ability to define snapshot save priority to ensure proper
preservation. G Volume-level and consistency-group-level replication.
G Writable snapshots with all the above properties. G Operating system independence, not requiring server proces-
sor cycle usage.
The XIV differential snapshot methodology offers tremendous G Independent RPO settings and intervals between asynchro-
efficiency and space savings by capturing only the incremental nous mirrors.
changes since the previous snapshot, eliminating the waste G Flexible configurations (bidirectional, 1-1, 1-many, many-1,
of replicating large amounts of unchanged data and empty and hybrid).
provisioned volumes. G Fibre Channel and iSCSI support.
G Highly efficient bandwidth utilization that can be customized
The XIV system integrates with a wide variety of application for a broad range of environments.
agents and data protection software, such as IBM Tivoli® G Up to eight target mirroring systems per XIV system.
Storage Manager, Tivoli® FlashCopy® Manager, CommVault, G Data stored in industry-standard file format.
and Volume Shadow Copy Service (VSS). G Simultaneous support for synchronous and asynchronous
mirroring couplings.
With near-instant recovery from logical backups, XIV snapshot G Simplicity of implementation, testing and management using
restoration promotes return-to-operations in a heartbeat. a powerful interface.
G Effectiveness on communication lines as low as 10 megabits
Synchronous and asynchronous mirroring per second.
The XIV Storage System offers flexible asynchronous and G Network-friendly dynamic synchronization rates.
synchronous mirroring solutions providing outstanding total
data protection with best in class ROI and TCO, even against Data deduplication for highly efficient data storage
complete site failure situations. IBM ProtecTIER® integrates with the XIV system to exponen-
tially reduce the amount of data stored on backups.
9
10. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Disaster recovery: accelerating return to G Assisted failover for recovery requiring human intervention
operation and monitoring, such as “one button” failover.
The XIV Storage System offers best-in-class recovery, incorpo-
G Automatic failover for immediate transparent recovery requir-
rating hardware, software, and data considerations, with ing no human initiation or intervention and no reboot, which
optimized data currency and accelerated return to operations makes resilience seamless, enables hands-off recovery, and
while minimizing user impact. complies with labor laws and contracts.
Maximized data recovery: optimized data currency
The system supports all levels of resilience—from system
and performance
disaster prevention to highly responsive, automatic recovery—
The XIV Storage System mirroring solutions support full data
ensuring predictable results and minimizing risk in a range of
currency as well as long-distance minimal-RPO mirroring with
“disaster” situations. These include:
imperceptible impact on system response time.
G Preemptive replacement that swaps faulty hardware before it Rich replication and restoration options
fails or impacts the system through early notification systems. The XIV Storage System resilience solution supports robust
G Self-healing capabilities for hands-off recovery from data cor- replication and recovery point objectives to accommodate the
ruption or minor hardware failure. This fully resilient “gold criticality of each system and optimize the cost-benefit of the
standard” solution requires no human intervention and no mirror/restore configuration, without the overkill that costs disk
downtime, with no perceptible impact on performance. space and processing power. RPO can be set by application,
G Hardware recovery to replace faulty hardware and firmware. volume, consistency group, and multi-volume consistency
XIV hot-swapping—nondisruptively replacing hardware group.
without system impact—is the industry benchmark.
G Standard data recovery from online or offline media with Flexible staged RTO
30-minute or less 1 TB rebuild time and less than 60-minute Return to operations with the XIV system can be performed
2 TB rebuild time. incrementally by application to facilitate priority-based
G Targeted data recovery to deliver simple pinpoint application recovery.
data recovery, such as restoring individual mailbox items,
often performed nondisruptively. End-to-end
G Local failover for recovery to a local or clustered storage The XIV system supports end-to-end automatic or “one
system not requiring a change in location, workstations, or button” failover to minimize manual error and accelerate
personnel. recovery, integrating server, storage, and applications.
G Disaster recovery to provide failover recovery to an alternate
facility, requiring different storage hardware and possibly an The XIV business continuity solution offers powerful integra-
alternate work environment, including workstations, human tion with site recovery and cluster management systems,
resources, and other infrastructure. including: VMware vCenter Site Recovery Manager,
Microsoft Cluster Service, Symantec Veritas Cluster Server,
and IBM PowerHA®.
10
11. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Business continuance: maintaining Preserves performance
business as usual The XIV Storage System is optimized to facilitate continuous
The main objective of business continuance is to support high performance under all conditions. The system:
ongoing business operations without downtime.
G Prevents hotspots by inherently ensuring that the processing
Architected for extensive business continuity and data load are always in balance and hotspot-free—without
requirements human intervention.
The XIV architecture is perhaps the only storage solution in G Optimizes performance in virtualized environments through
its class to be engineered inherently from the ground up for automatic dynamic storage management and randomization.
resilience—not retrofit to accommodate today’s demanding G Maximizes bandwidth utilization for continuous availability
requirements. This means that the system is optimized to and throughput using a concurrent native multipath
support nondisruptive business operations, prevent the causes of architecture.
outages, minimize the impact in the event of a failure, and G Preserves system performance during planned and unplanned
recover easily from data and system downtime. maintenance.
G Promotes high performance during data replication
Highly effective cluster management (e.g., snapshots and mirrors).
Powerful XIV cluster management functionality pools and vir-
tualizes storage resources in local and geographically dispersed Fault tolerance to shield against disaster
architectures to: The ability to maintain business-as-usual functionality with zero
downtime and high performance despite disk failures distin-
G Promote high reliability and minimal storage downtime guishes enterprise-class storage from lower-level systems.
through early failure detection.
G Have mirrored data “at the ready.” The XIV infrastructure takes fault tolerance to the next level,
G Initiate near-instant automatic or one-button failover to a with proactive disk monitoring and predictive hardware failure
local or remote site. monitoring, and automatic notification of service personnel
G Promote nondisruptive maintenance and updates. prior to failure, preventing disk emergencies.
G Provide simple failback.
G Periodically test disaster recovery. With the XIV system, users are sheltered from system
G Streamline control and reduce human resource overhead. failures. The XIV system was designed to prevent single
points-of-failure within the system and within its components
Strong XIV host cluster integration works in synergy with all to help ensure that basic hardware failures or data anomalies
major cluster services. Integration with IBM SAN Volume have simple repair solutions. In the event of failed blocks or
Controller (SVC) for XIV storage offers powerful “stretched” volumes, replicated data versions are automatically and instantly
campus-wide cluster functionality. accessed, without system interruption.
11
12. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Sophisticated XIV multipathing optimizes bandwidth and elim- The all-inclusive XIV system comes complete with all applica-
inates bottlenecks, also providing redundant paths in case of a tions, including snapshots, mirroring, provisioning, and failover.
connectivity failure. No additional products are needed to support high-end
resilience.
In order to compensate for power interruptions, the XIV sys-
tem features 3 UPS units in each rack. The unit functions long Thin provisioning and snapshot technologies ensure that mir-
enough to de-stage data from cache and facilitate a controlled rored and backed up disks contain only essential data—not
shutdown, preventing a hard crash or data corruption. expensive empty volumes or overly redundant unchanged data.
To promote simple, expedient hardware replacement, XIV sys- The XIV architecture eliminates the need for pricey, high-
tems use only industry-standard hardware, including reliable, maintenance RAID storage arrays.
very large capacity drives with a mean-time-before-failure
(MTBF) of 1.2 million hours. Even if a drive does fail, the Proven solution
XIV system architecture facilitates operational continuance by XIV customers are using both synchronous and asynchronous
automatically accessing replicated data on alternate disks. replication to protect their invaluable data assets. One US-
based customer uses asynchronous mirroring from its primary
The XIV Storage System: a value-added East Coast site to its remote site 2600 miles away, having tested
failover in the event of a disaster.
business continuity solution
In addition to the functionality described above, the following
The XIV Storage System has proven itself in real emergencies
are the essential features of XIV business continuity solutions.
and system outages. For example, despite data center air
Cost-effectiveness that meets requirements, but conditioning failure, one customer was able to keep a core
doesn’t break the bank XIV system up with no data loss. Meanwhile, operations con-
Part of the strategy of developing a plan is to match the level of tinued uninterrupted using the second XIV rack at an alternate
investment to the solution required. Striking the balance data center with zero downtime. The system rebuilt itself once
between guaranteeing continuity at any price and practical the computer room cooled down.
investment in a solution that meets organizational requirements
and mitigates risk is the art of business continuity planning. Another customer was able to recover from a disk failure in
only nine minutes, over 98 percent less time than its old storage
The XIV system offers a powerful solution at a remarkably system, which would have taken between eight and twenty-four
low TCO, offering more protection than traditional systems hours.
for less money. The system’s simplicity and streamlined man-
agement reduce maintenance and staffing overhead; its straight- With functionality and configuration testing easy to set up
forward implementation saves days to weeks of migration effort. and conduct, XIV systems reduce the burden and overhead
The minimal XIV system footprint and energy efficiency of ensuring a rock-solid resilience infrastructure. Writable
minimize data center facility expenses—and help promote a snapshots promote a high level of reliability through simple
green IT mission. testing and retesting with real data. Integrated XIV testing
puts the system through its paces without impacting production
performance.
12
13. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Enterprise-wide The intuitive XIV GUI has transformed data management
The XIV system attaches to heterogeneous environments and to swift point-and-click simplicity, eliminating error-prone,
diverse architectures. It is engineered to interoperate at all time-consuming manual disk management operations, such as
architectural levels with a range of host platforms, including disk provisioning and multi-path management.
Microsoft Windows, Linux, and UNIX operating systems.
Host Attachment Kits greatly simplify host configuration and During a stressful disaster or a high exposure downtime
management. The XIV system integrates with IBM SAN situation, the XIV system offers simple failover methods—both
Volume Controller for productivity and storage efficiency. automatic and single-button. Preplanned, easily pretested
XIV recovery scripts facilitate predictable results.
Enterprise systems, such as VMware, IBM Tivoli® Productivity
Center, Tivoli Storage Manager, Tivoli FlashCopy Manager, Automatic monitoring
and Symantec, as well as industry-standard applications, such as The XIV system is fully integrated with Tivoli Productivity
Oracle, Microsoft SQL Server, SAP, Microsoft Exchange, and Center for centralized storage-infrastructure management,
IBM DB2® have excellent synergy with XIV systems. enabling expanded monitoring, query, and display capabilities.
Tivoli Productivity Center integration is also ideal for helping
To provide the flexibility and speed requirements of enterprise- enterprises understand organizational processes for disaster
level storage, the XIV technology offers multiprotocol support recovery planning.
for both native IP and Fibre Channel protocols—in combined
configurations. For more information on this integration, refer to the
XIV System Storage Information Center. For organizations
Boosts physical and virtual server environments such that do not use Tivoli Productivity Center, XIV integration
as VMware, PowerVM, and HyperV complies with the SMI-S 1.4 (Storage Management Initiative –
The XIV virtualized storage architecture supports optimal Specification) standard for interoperability with external
resource efficiency and prevents hotspots. Coupled with host monitoring tools.
virtualization systems such as VMware, IBM PowerVM™, and
Microsoft Hyper-V, the XIV system offers a dynamic, robust Strong capacity planning and robust scalability
virtualization solution. For any data manager who has scrambled for disk space to keep
operations running, the XIV system offers best-in-class thin
Simplicity and manageability in complex, demanding provisioning, for accurate storage expansion planning without
environments
wasteful over-allocation. Near-instant XIV thin provisioning
XIV simplicity begins with prevention. While dynamically
helps prevent maxing out on storage, which bring traditional
managing disk performance, the high-availability, self-healing
systems to a halt.
XIV system automatically identifies hardware problems, redi-
rects data storage, and replicates data—all without operator
intervention.
13
14. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Migrations to the XIV Storage System are quick—taking far Simplicity, data currency, recovery speed, TCO, performance,
less time than traditional systems with minimal downtime. and reliability are just a few of the measures that organizations
can use to define, evaluate, select, and implement business
XIV monitoring, reporting, and capacity projection tools help continuity plans.
customers understand growth trends to predict future storage
demand. The system handles accelerated data growth with ease. The future-driven XIV enterprise storage solution supports
With the XIV system, organizations can continue to expand all elements of business continuity: end-to-end data protection
with confidence, knowing that their disaster plans can grow for safeguarding mission-critical assets, immediate recovery,
with them. virtualization for system optimization, and other features.
Select IBM XIV business continuity The XIV system was conceived specifically to surpass the
references infrastructure-based limitations inherent in traditional
The following XIV clients are using XIV storage for successful technologies—to promote nondisruptive maintenance, expand
business resilience: data protection capabilities, virtualize storage architecture,
boost resilience, and make continuity solutions affordable.
G Brit Insurance G OCH Medical Center
G British Medical Association G Sanlam With the transformational storage management approach of the
Euronics Telecom Slovenia
XIV system, business continuity means that organizations can
G G
G Graybar G UPMC
G Intertrust G Vinci PLC invest more time and money in core business initiatives, such as
G niu revenue-generating programs and customer-oriented activities.
Although all organizations hope their disaster recovery
Conclusion solutions will never need to be put to the test, knowing that the
While all industries and enterprises have different requirements XIV system meets and exceeds resilience requirements while
for maintaining business continuity, most rely on systems and helping ensure day-to-day continuity, mitigates the risks in
data as critical elements of success. In this increasingly demand- pursuing excellence and an IT-based enterprise vision and
ing environment, organizations need a rock-solid solution for boosts competitive advantage in this world economy.
maintaining business as usual despite hardware failures, data
corruption, human threats, and natural disasters.
14
15. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Appendices The groundbreaking XIV distributed data methodology, accel-
Appendix A – IBM XIV System downtime erated rebuild and self-healing minimize the probability of a
double hardware failure.
situation support
The XIV system helps support organizations in all downtime
Planned maintenance: the impact of planned maintenance is
scenarios:
highly dependent upon organizational operations: 9-to-5 opera-
tions can tolerate after-hours system unavailability with ease;
round-the-clock organizations can be highly impacted by the
Corporate Computer Down Incidents
smallest window of system downtime.
Other
For facilities that need continuous or near-continuous opera-
Environmental Conditions Hardware Failure
11% 4%
21%
System Software Bugs
13%
tions, the XIV system offers nondisruptive maintenance
17%
19%
solutions, such as data mirroring and cluster management, to
15%
Planned Maintenance
keep business going without interruption.
Operator Error Application System Bugs Operator error: by automating manual-intensive storage tasks,
providing an easy-to-use GUI, and enabling pre-scripted
Source: Standish Group Research failover steps, the XIV Storage System helps prevent the main
causes of operator error.
Environmental conditions: this broad category covers both
Hardware failure: the XIV system protects against downtime data center conditions, such as a failed cooling system, and
using highly reliable industry-standard disks, with mean-time- crises such as weather-related emergencies. XIV solutions for
before-failure (MTBF) of 1.2 million hours. What is most both remote synchronous and asynchronous mirroring and
important when addressing disk failure is the impact of the near-instant, reliable failover to a hot-site help mitigate the risk
failure on operations. Landmark XIV redundant storage of environmentally related catastrophic events.
architecture minimizes system downtime caused by hardware
failure. Early warning notification provides preventive and Application bugs, system bugs, and other issues: while storage
proactive hardware repair—before a crash. XIV system integra- solutions cannot prevent application and system bugs,
tion with IBM San Volume Controller (SVC) Fast Failover XIV point-in-time and application-consistent snapshots and
offers high resilience following hardware or software failure. targeted data recovery can help organizations rebound quickly
by recovering to previous uncorrupted data states.
15
16. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Appendix B: XIV Storage System business continuity level support
Level 1: Tape restore XIV System Storage functionality
Immediate data availability is relatively low Tape backup and recovery
Recovery can be performed in 24 hours or more Note: industry standards recommend maintaining at least three copies of
important data, including at least one off-site copy and an offline copy in
RPO is about 24 hours case of online sabotage.
Level 2: Tape libraries and automation XIV System Storage functionality
Recovery can be accomplished in a half-day or more Automated tape backup and tape management through libraries
RPO is about 24 hours Integration with Tivoli® Storage Manager and Tivoli® FlashCopy
Manager
Disk-to-disk-to-tape (D2D2T) for a cost effective periodic replication
strategy
Cold or warm recovery site
Level 3: Disk copies, deduplication and remote vault XIV System Storage functionality
Recovery should be accomplished in a half-day or less Virtual tape libraries—disk-based copies—and remote storage
(electronic vaulting)
RPO is typically about half a day
RTO in eight hours or less
Hot recovery site with hardware at the ready
Deduplication to minimize multiple copies of identical data (integration to
ProtecTIER available)
Level 4: Point-in-time replication XIV System Storage functionality
Expedited recovery Point-in-time replication and recovery via innovative snapshot technology
Essential data is backed up to disk using point-in-time replication—a Expedited recovery: 1 TB drives can rebuild in 30 minutes or less and
copy of data as it is at a single moment in time. 2 TB drives can rebuild in less than 60 minutes, outperforming the
RTO goal
Boosted data currency: RPO of about 8 hours
RPO in several hours or less, greatly outperforming the goal
Integration with snapshot services such as Microsoft Volume Shadow
Copy Service (VSS), Tivoli Storage Manager and Tivoli FlashCopy
Manager
16
17. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Level 5: Application-consistent backup/restore XIV System Storage functionality
Application integration including backup application consistency for Application-consistent snapshotting , helping ensure application data
advanced data restoration and application data synchronization integrity
RTO measured in hours RTO in several hours or less
Data replication currency on a scale of hours RPO as low as 0
Level 6: Real-time asynchronous data replication and cluster IBM XIV System functionality
management
Data and systems are the lifeblood of the organization Local and geographically dispersed cluster solutions
Continuous availability and the highest levels of currency in data redun- Strong integration with cluster managers
dancy required
Asynchronous mirroring preserves high data currency (RPO close to 0)
Protection against localized or regional disasters (with unlimited distance and negligible system impact
between sites)
RTO of 1 - 2 hours
Recovery requires minimal manual intervention
“One button” site failover
RPO less than 60 seconds (typically 3 - 5 seconds)
Highest levels of availability and resilience
Multiple global mirror sessions
Multiple RPOs supported
Level 7: Storage replication with end-to-end automated XIV System Storage functionality
server recovery
End-to-end storage/server recovery End-to-end storage recovery
Strictest recovery requirements with RTO measured in minutes Recovery optimized for continuous availability
RPO close to zero since data loss can have severe consequences Automated site failover for RTO in minutes
Use of XIV cluster management to eliminate reboot requirements,
accelerating recovery
RPO as low as zero based on synchronous mirroring which helps ensure
complete data restoration
Simple failback
17
18. IBM Systems and Technology August 2011
IBM XIV Storage System: Engineered for business continuity
Appendix C: Business continuity The planning process requires the following basic steps out-
planning lined in the diagram below:
A comprehensive business continuity plan integrates all
enterprise elements to maintain operations in the event of a 1. Perform a risk assessment and a business impact analysis to
short- or long-term outage, including: determine the impact of an outage to the organization and
individual departments.
G Alternative processes which may require some manual 2. Rate applications in terms of criticality to the organization
workarounds. The organization needs to determine the and define the tolerable RTO and RPO levels for the
balance between the cost to entirely recreate the technology applications.
environment and the effectiveness of some temporary 3. Design the program and select the technologies that will
manual steps. support the program.
G Human resources. Employees trained in the manual processes 4. Develop the disaster recovery strategy, incorporating staffing,
and standby personnel at an alternate site for serious disaster processes, and facilities that make the program ready to
scenarios. implement.
G Facilities for critical remote disaster recovery. Alternate site 5. Implement and test the program, including training staff and
selection should weigh the factors of distance from the main practicing downtime procedures. Confirm that the solution is
site, configuration of a remote facility, and trade-off of dis- predictable and reliable.
tance from primary location versus replication-driven RPO. 6. Manage and update the program periodically.
Business Prioritization Integration into IT Manage
Resilience
Program
Management
RTO/RPO
Business
Risk Program Program Strategy Program
Impact Implement
Assessment Assessment Design Design Validation
Analysis
Source: IBM Systems and Technology Group, IBM Global Services
18