This document summarizes a research project investigating journalism in the digital age. It discusses how journalism is undergoing quantification with various metrics being used, and examines journalists' perceptions of these metrics. Key findings include journalists feeling metrics provide useful insights but should not dictate content alone. Most felt metrics should be one factor alongside editorial judgement. While metrics influence decisions, coverage of important topics should not be avoided solely due to lack of engagement. Journalists see both opportunities and threats, wanting metrics to guide but not replace quality, in-depth reporting.
The transformation of newswork: The impact of metrics, analytics, and digital...Nicole Blanchett
This presentation was delivered at the Canadian Communication Association's annual conference at Congress of the Humanities #congressh2019:
New technologies and audience data are transforming local, legacy newsrooms, built on tradition but changing practice to keep pace with a rapidly changing media landscape, sweeping revenue and/or funding cuts, and shifting means of content consumption. Once, there was a finite local focus, target audience, and delivery mechanism. Now, shared resources, a market opened wide by the internet, the expectation of multiplatform coverage, required self-promotion and branding on social media, and fewer bodies to cover what were previously considered local news staples, such as the courts and city council, are transforming ingrained routines. This paper, based on findings from ethnographic research, examines changing practice at local newsrooms in three different countries working to serve their conventional audience while building a new one online: two legacy newspapers, Canada’s The Hamilton Spectator, run under the umbrella of Metroland; and The Bournemouth Daily Echo in England, operated within the Newsquest group; and two regional outlets of Norway’s national public broadcaster, NRK. Although serving communities in different geographic areas, and in the case of NRK with a different funding model and primary platform of delivery, all are developing practice to align with the goals of a much larger collective, negotiating who and where their audience is, developing strategies to best use audience data, and working at a relentless pace to meet output and production demands. Within a sociological framework, using a bricolage of theories through the lens of media logic, I will explore the similarities and differences in strategies being developed and sacrifices being made by newsrooms trying to stay afloat, relevant, and respected as they make the jump to digital. Through this process, I will further the understanding of the impact of such changes on gatekeeping and the changing boundaries of who is a journalist, what qualifies as journalism, and how the journalistic field is expanding to include external actors, such as the audience and analytics providers, through a growing reliance on metrics and analytics.
The presentation also offers findings related to best practice while researching areas experiencing rapid change. A complete set of references at the end is a good source for existing literature.
Embracing the digital challenge - change in the newsrooms of brazilian newspa...Vitor Conceicao
Newspapers are one of the industries that has been more strongly disrupted by the rise of the digital media. It has brought a huge change in the entire industry structure, with lots of new competition for reader attention, new entrants with big cost advantages, losses in print advertising revenue and disruption to other aspects of their business model. Newspaper companies are having to change to adapt to this new reality.
This study explores newsroom culture in Brazil and how newspaper companies are transforming their newsroom to adapt to the new digital media competitive environment.
The transformation of newswork: The impact of metrics, analytics, and digital...Nicole Blanchett
This presentation was delivered at the Canadian Communication Association's annual conference at Congress of the Humanities #congressh2019:
New technologies and audience data are transforming local, legacy newsrooms, built on tradition but changing practice to keep pace with a rapidly changing media landscape, sweeping revenue and/or funding cuts, and shifting means of content consumption. Once, there was a finite local focus, target audience, and delivery mechanism. Now, shared resources, a market opened wide by the internet, the expectation of multiplatform coverage, required self-promotion and branding on social media, and fewer bodies to cover what were previously considered local news staples, such as the courts and city council, are transforming ingrained routines. This paper, based on findings from ethnographic research, examines changing practice at local newsrooms in three different countries working to serve their conventional audience while building a new one online: two legacy newspapers, Canada’s The Hamilton Spectator, run under the umbrella of Metroland; and The Bournemouth Daily Echo in England, operated within the Newsquest group; and two regional outlets of Norway’s national public broadcaster, NRK. Although serving communities in different geographic areas, and in the case of NRK with a different funding model and primary platform of delivery, all are developing practice to align with the goals of a much larger collective, negotiating who and where their audience is, developing strategies to best use audience data, and working at a relentless pace to meet output and production demands. Within a sociological framework, using a bricolage of theories through the lens of media logic, I will explore the similarities and differences in strategies being developed and sacrifices being made by newsrooms trying to stay afloat, relevant, and respected as they make the jump to digital. Through this process, I will further the understanding of the impact of such changes on gatekeeping and the changing boundaries of who is a journalist, what qualifies as journalism, and how the journalistic field is expanding to include external actors, such as the audience and analytics providers, through a growing reliance on metrics and analytics.
The presentation also offers findings related to best practice while researching areas experiencing rapid change. A complete set of references at the end is a good source for existing literature.
Embracing the digital challenge - change in the newsrooms of brazilian newspa...Vitor Conceicao
Newspapers are one of the industries that has been more strongly disrupted by the rise of the digital media. It has brought a huge change in the entire industry structure, with lots of new competition for reader attention, new entrants with big cost advantages, losses in print advertising revenue and disruption to other aspects of their business model. Newspaper companies are having to change to adapt to this new reality.
This study explores newsroom culture in Brazil and how newspaper companies are transforming their newsroom to adapt to the new digital media competitive environment.
This was a catch-all "market analysis" presentation I put together in October 2008, based in part on some thinking of Jeff Jarvis regarding an emerging "press sphere," among other topics addressed here.
Going beyond page views and duration, analysts with Northwestern's Medill School delved into reader and subscriber behavior data from 16 news markets large and small and will present research findings that detail who pays for local news online, and why.
Local Newspapers: trends and developments in the USADamian Radcliffe
Slides of keynote on US local newspapers given at the 6th International Conference of proximity media, Barcelona, 21st November 2017. http://jornades.amic.media/default.php?id=3065
My recent presentation on building magazine audiences in this data-driven era was showcased in the latest edition of The New Single Copy.
I discuss the concept of collaborative industry data, dynamic third party data, predictive modeling and using data to target hyper-niche audience segments.
____________________________________________
Published with John Harrington's permission, co-founder and editor of The New Single Copy.
Since 1996, The New Single Copy has been the publishing industry's leading source of news, data, and information about publications, the retail marketplace, and the changes brought on by digital delivery technology.
Subscribe to The New Single Copy:
http://www.nscopy.com/pages/nsc.asp
Redefining News: A Manifesto for Community-Centered JournalismDamian Radcliffe
This forward-thinking report makes the case for embracing a more inclusive, community-focused model of journalism, one that prioritizes listening to and collaborating with communities to produce relevant, equitable and impactful news and storytelling. The report features an actionable framework to put the principles of Community-Centered Journalism into practice and explains how this approach differs from traditional models of journalism, with potential benefits including rebuilding trust, tackling inequities, and fostering civic engagement.
Gatewatching 7: Management and Metrics: The News Industry and Social MediaAxel Bruns
Lecture 7 in the course From Gatekeeping to Gatewatching: News and Journalism in the Digital Age.
This lecture series addresses the continuing transformation of the production and consumption of journalism in the contemporary media environment. It provides a brief history of the impact of participatory online news production and engagement practices – from the first wave of citizen journalism to the social media platforms of today – on how news content is disseminated and experienced; examines reactive and proactive responses to these changes by news organisations and journalists; and explores the longer-term impact of these developments on the public sphere, touching on the power of social media platforms and their role in shaping their users’ information diets.
Readings are largely drawn from Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere (Bruns, 2018), with additional readings recommended for selected lectures.
Reading for this lecture:
Bruns, A. (2018). Management and Metrics: The News Industry and Social Media. Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere. Ch. 6. Peter Lang.
Keynote given by Richard Gingras at the Scripps Foundation Entrepreneurship in Journalism Conference at ASU's Cronkite School of Communications and Journalism
Identifying Strategic Goals for 2019 Through DataMediaPost
In this talk, John Levitt, General Manager of Parse.ly Analytics, will walk through how Parse.ly clients have identified and achieved their strategic goals using data. The top three goals we'll focus on, when looking to 2019, are personalization, audience segmentation, and using engaged time as the company wide KPI.
Media, Algorithms and the Filter BubbleGeetu Ambwani
Featured Presentation: Critical Approaches to Data Science & Machine Learning
Codes & Modes Symposium, March 17th, 2017. (http://ima-mfa.hunter.cuny.edu/reframe/)
03062024_First India Newspaper Jaipur.pdfFIRST INDIA
Find Latest India News and Breaking News these days from India on Politics, Business, Entertainment, Technology, Sports, Lifestyle and Coronavirus News in India and the world over that you can't miss. For real time update Visit our social media handle. Read First India NewsPaper in your morning replace. Visit First India.
CLICK:- https://firstindia.co.in/
#First_India_NewsPaper
This was a catch-all "market analysis" presentation I put together in October 2008, based in part on some thinking of Jeff Jarvis regarding an emerging "press sphere," among other topics addressed here.
Going beyond page views and duration, analysts with Northwestern's Medill School delved into reader and subscriber behavior data from 16 news markets large and small and will present research findings that detail who pays for local news online, and why.
Local Newspapers: trends and developments in the USADamian Radcliffe
Slides of keynote on US local newspapers given at the 6th International Conference of proximity media, Barcelona, 21st November 2017. http://jornades.amic.media/default.php?id=3065
My recent presentation on building magazine audiences in this data-driven era was showcased in the latest edition of The New Single Copy.
I discuss the concept of collaborative industry data, dynamic third party data, predictive modeling and using data to target hyper-niche audience segments.
____________________________________________
Published with John Harrington's permission, co-founder and editor of The New Single Copy.
Since 1996, The New Single Copy has been the publishing industry's leading source of news, data, and information about publications, the retail marketplace, and the changes brought on by digital delivery technology.
Subscribe to The New Single Copy:
http://www.nscopy.com/pages/nsc.asp
Redefining News: A Manifesto for Community-Centered JournalismDamian Radcliffe
This forward-thinking report makes the case for embracing a more inclusive, community-focused model of journalism, one that prioritizes listening to and collaborating with communities to produce relevant, equitable and impactful news and storytelling. The report features an actionable framework to put the principles of Community-Centered Journalism into practice and explains how this approach differs from traditional models of journalism, with potential benefits including rebuilding trust, tackling inequities, and fostering civic engagement.
Gatewatching 7: Management and Metrics: The News Industry and Social MediaAxel Bruns
Lecture 7 in the course From Gatekeeping to Gatewatching: News and Journalism in the Digital Age.
This lecture series addresses the continuing transformation of the production and consumption of journalism in the contemporary media environment. It provides a brief history of the impact of participatory online news production and engagement practices – from the first wave of citizen journalism to the social media platforms of today – on how news content is disseminated and experienced; examines reactive and proactive responses to these changes by news organisations and journalists; and explores the longer-term impact of these developments on the public sphere, touching on the power of social media platforms and their role in shaping their users’ information diets.
Readings are largely drawn from Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere (Bruns, 2018), with additional readings recommended for selected lectures.
Reading for this lecture:
Bruns, A. (2018). Management and Metrics: The News Industry and Social Media. Gatewatching and News Curation: Journalism, Social Media, and the Public Sphere. Ch. 6. Peter Lang.
Keynote given by Richard Gingras at the Scripps Foundation Entrepreneurship in Journalism Conference at ASU's Cronkite School of Communications and Journalism
Identifying Strategic Goals for 2019 Through DataMediaPost
In this talk, John Levitt, General Manager of Parse.ly Analytics, will walk through how Parse.ly clients have identified and achieved their strategic goals using data. The top three goals we'll focus on, when looking to 2019, are personalization, audience segmentation, and using engaged time as the company wide KPI.
Media, Algorithms and the Filter BubbleGeetu Ambwani
Featured Presentation: Critical Approaches to Data Science & Machine Learning
Codes & Modes Symposium, March 17th, 2017. (http://ima-mfa.hunter.cuny.edu/reframe/)
03062024_First India Newspaper Jaipur.pdfFIRST INDIA
Find Latest India News and Breaking News these days from India on Politics, Business, Entertainment, Technology, Sports, Lifestyle and Coronavirus News in India and the world over that you can't miss. For real time update Visit our social media handle. Read First India NewsPaper in your morning replace. Visit First India.
CLICK:- https://firstindia.co.in/
#First_India_NewsPaper
हम आग्रह करते हैं कि जो भी सत्ता में आए, वह संविधान का पालन करे, उसकी रक्षा करे और उसे बनाए रखे।" प्रस्ताव में कुल तीन प्रमुख हस्तक्षेप और उनके तंत्र भी प्रस्तुत किए गए। पहला हस्तक्षेप स्वतंत्र मीडिया को प्रोत्साहित करके, वास्तविकता पर आधारित काउंटर नैरेटिव का निर्माण करके और सत्तारूढ़ सरकार द्वारा नियोजित मनोवैज्ञानिक हेरफेर की रणनीति का मुकाबला करके लोगों द्वारा निर्धारित कथा को बनाए रखना और उस पर कार्यकरना था।
In a May 9, 2024 paper, Juri Opitz from the University of Zurich, along with Shira Wein and Nathan Schneider form Georgetown University, discussed the importance of linguistic expertise in natural language processing (NLP) in an era dominated by large language models (LLMs).
The authors explained that while machine translation (MT) previously relied heavily on linguists, the landscape has shifted. “Linguistics is no longer front and center in the way we build NLP systems,” they said. With the emergence of LLMs, which can generate fluent text without the need for specialized modules to handle grammar or semantic coherence, the need for linguistic expertise in NLP is being questioned.
31052024_First India Newspaper Jaipur.pdfFIRST INDIA
Find Latest India News and Breaking News these days from India on Politics, Business, Entertainment, Technology, Sports, Lifestyle and Coronavirus News in India and the world over that you can't miss. For real time update Visit our social media handle. Read First India NewsPaper in your morning replace. Visit First India.
CLICK:- https://firstindia.co.in/
#First_India_NewsPaper
01062024_First India Newspaper Jaipur.pdfFIRST INDIA
Find Latest India News and Breaking News these days from India on Politics, Business, Entertainment, Technology, Sports, Lifestyle and Coronavirus News in India and the world over that you can't miss. For real time update Visit our social media handle. Read First India NewsPaper in your morning replace. Visit First India.
CLICK:- https://firstindia.co.in/
#First_India_NewsPaper
role of women and girls in various terror groupssadiakorobi2
Women have three distinct types of involvement: direct involvement in terrorist acts; enabling of others to commit such acts; and facilitating the disengagement of others from violent or extremist groups.
‘वोटर्स विल मस्ट प्रीवेल’ (मतदाताओं को जीतना होगा) अभियान द्वारा जारी हेल्पलाइन नंबर, 4 जून को सुबह 7 बजे से दोपहर 12 बजे तक मतगणना प्रक्रिया में कहीं भी किसी भी तरह के उल्लंघन की रिपोर्ट करने के लिए खुला रहेगा।
1. Aljosha Karim Schapals | @aljoshakarim
Axel Bruns | @snurb_dot_info
AoIR 2019 | Brisbane, Australia
Trust in Journalism Metrics
Are journalism metrics trustworthy enough to be used in
editorial decision making?
2. • Project title: three-year ARC Discovery project “Journalism beyond the
Crisis”, investigating what we refer to as the ‘post-journalism era’
• Context: “The people formerly known as journalists” (cf. Rosen)
Is what they do journalism?
Where do we draw the boundaries?
• Journalism in the digital age characterised by a “participatory information
environment in which long-established processes of production and
consumption of journalism coexist and increasingly compete with new
modes and styles of fact-based discourse” (Hanusch; Bruns)
Journalism changing both its forms as well as its functions
Research background (1)
@qutdmrc
3. • Context: journalism going through a period of transition,
allegedly “a crisis”, but: “crisis of journalism” actually a crisis
of adaptation to the digital environment
Journalism in transition rather than in decline
Positive developments in journalism that normative critiques
fail to acknowledge
• How are fact-based media evolving in the digital age?
examining the development of journalism in the Western
world, comparative perspective: Australia, Germany, UK
Research background (2)
@qutdmrc
4. Research background (3): Four research steps
@qutdmrc
Journalism beyond the Crisis
Forms & Styles Professional
Practices
Audience Uses
Democratic
Implications
5. - Who are the journalists in the digital age?
- Where do we draw the boundaries between professional
and amateur content?
- Methodology: 90 in-depth interviews with journalists (30 in
each country)
Questionnaire includes a range of questions on journalists‘
professional practices in the digital age
Specifically, it includes evaluations of journalism metrics
(positive/negative) and their impact on editorial decision-
making
Goal: understanding the definitions and re-definitions of
journalism in an age of digital transformation
Research background (4): Professional practices
@qutdmrc
Journalism beyond the
Crisis
Professional
Practices
6. • Context: journalism undergoing an intense process of
quantification ever since shift towards online platforms as
primary medium for news consumption (Newman et al. 2018)
• Journalism’s ‘quantitative turn’ includes metrics such as
page views, reading time, arrival and departure pathways, as
well as audience engagement across various social media
platforms
Such disruptions lead to (valid) questions on the impact of
such insights on editorial decision-making: stories
deemed to be ‘successful’ receiving further coverage – vs. –
the (extreme) view of stories receiving poor levels of
engagement not sufficiently covered / not covered at all
Literature Review: Journalism’s ‘quantitative turn’
@qutdmrc
7. • Metrics in the newsroom presented to journalists in such granular detail that it even
enables tracking of story performance on live dashboards, e.g. to track headlines,
synopses, or images enabling real-time changes to ‘boost’ performance (Cherubini &
Nielsen 2016)
• Previous studies highlight both journalists’ increasingly strategic editorial decision-
making as a result of insights into these analytics – but it also details their concerns:
(1) Strategically ‘exploiting’ metrics: “The natural inclination, if one metric is seen as
the ‘important’, ‘true’ metric … is to game it” (Jonah Peretti, Buzzfeed founder)
(2) (Economic) imperative to ‘chase better metrics’: “If the company’s not making
enough money, then I might get laid off … That’s just the way it is” (Web editor qtd. in
Tandoc Jr. 2014)
At this stage in their evolution: approaches to the incorporation of metrics into
editorial decision-making still highly divergent across the industry
comprehensive – and crucially, comparative – picture thus far missing
Literature Review: Journalism’s ‘quantitative turn’
@qutdmrc
8. “We have to be aware of the responsibility we have as journalists! It’s not
to simply drop any stories that don’t have any readers. Because, in that
sense, that would mean stopping journalism if we just drop what people
don’t want to read.”
“If our job as journalists is to make sense of the world; trying to explain
things, then I think it is completely horrible when everything is narrowed
down to a single score. … The goal should be maximum diversity covering
a maximum diversity of topics, and this binary thinking – it’s just too top-
down.”
“It’s really important that we have all these metrics – but it is just as
important that they don’t start impacting on your decision-making too
heavily. We look very carefully at what people are interested in – but the
final decision really needs to rest with your own judgment.”
Findings: Perceptions of journalism metrics (1)
@qutdmrc
9. “I think it’s important to know what stories get interest, and maybe push them further or place them more
prominently on our website, but I think we should still inform people about things they may not think they
are interested in. I think that’s our job as journalists and we shouldn’t get caught up in all those
analytics, and we should still focus on doing our job to the best of our abilities – even if it doesn’t get any
clicks.”
“It does influence the kind of stories we then end up doing. But having said that, it influences the kind of
stories we’re still doing – we do – but it doesn’t dictate that. Because if we know, for example, when we
do immigration stories – they don’t do that well. You don’t get that many people watching. But that
doesn’t mean that we shouldn’t do them.”
“It does affect editorial decisions and it does affect decisions about what is seen on air on the day as
well.”
“What you end up with is that you’re feeding an audience a restricted menu: it’s like being in a restaurant
where you’re literally served five dishes, because it has been proved that those are the popular dishes.
But that’s not allowing for some amazing, new dishes, and also dishes that might not be popular – but
they’re really valuable. So, we’re fighting that fight, but obviously we have to do it while keep getting
traffic, while keeping advertisers happy. This is the type of journalist that works these days.”
Findings: Perceptions of journalism metrics (2)
@qutdmrc
10. “Almost without exception the stories that do best are long form pieces, thoughtfully written,
that took a long time to research – that are slow journalism, essentially. So there’s that
longevity of that I think a lot of people miss when they’re looking at what works online.
Because a lot of people aren’t writing with a view for it to be read in a year’s time; there’s so
much of a need to hit those marks and get those KPI’s and show them to their bosses and
stay in the job. So once you’re unshackled from that I think there’s a real opportunity
to use that data in a really interesting way.”
“There's always a temptation to just keep producing, 100%, 24 hours a day – cat videos.
The same stuff over and over again. Not to try anything new, not to innovate. But then you
kind of end up dying by doing that anyway. You've got keep changing, stay interesting.
So that's the disadvantage. The advantage is that it allows you to see that when the
audience does respond to quality. … That kind of gives us the concrete data to take it to
management, take it to people with money, and say, “Hey, we want to make more of this,
it works, check out the numbers.” That's a reason I like it.”
“Yeah, I mean, absolutely! I mean, it's tragic, we get that with climate change, for
example. We're getting told that the world is heading towards a certain cataclysm and from
what the numbers I'm seeing on Google Analytics, no one gives a shit. It just puts people to
sleep.”
Findings: Perceptions of journalism metrics (3)
@qutdmrc
11. • Aim of this study: new, comparative perspective on the trustworthiness of journalistic metrics – in the view of
practicing journalists themselves…
• Preliminary findings overall indicate a prevailing sense of ambiguity on the role of journalism metrics in
contemporary editorial decision-making:
The contemporary conundrum: delivering on the journalistic mission (providing recipients with valuable
information pertinent to their daily lives) vs. delivering on its economic imperative (keeping advertisers ‘happy’)
So, do journalists ‘trust the system’? To an extent: metrics provide added insights and are welcome so long
as the pendulum doesn’t swing towards exclusively catering to the economic imperative pertinent to much of
journalism these days
Conclusion
@qutdmrc
THREATS OPPORTUNITIES
• ‘Chasing metrics’ may lead to situations in which journalism no longer
fulfils its central role – merely giving people what they want rather
than providing information in the public interest does not cater to that
• ‘Chasing metrics’ could, in the medium to long-term, lead to issues of
story diversity: following patterns in the data – and exclusively
catering to that pattern – does not allow for content diversification
• Metrics are important – so long as they are merely used as a useful
indicator, but not as a guiding principle
• Metrics are important – but what weighs heavier is a journalist’s own
news judgment, developed over years, if not decades