The document outlines an 8 step hiring process developed by Trigger Strategies to help companies find and hire the best talent. The process includes listening to client needs, posting jobs, screening resumes, phone interviews, in-person interviews, candidate interaction with current employees, online profiling, and implementing a 90 day success plan for new hires. Trigger Strategies claims this process helps hire people that are the right fit for both the job and company culture over just skills. Their goal is to challenge the status quo and produce results for clients.

1. Human Edge - The 8 Step
Hiring Process
Finding and Keeping the
Best Talent by Design
As prepared by
triggerstrategies.ca
Larry Anderson (905) 321-2663
Neil Thornton (905) 401-1434
Note: All ideas, concepts and creative
samples contained in this proposal are the
property of Trigger Strategies and may not
be used, reproduced or copies without the
express written consent of Trigger
Strategies.

2. Why a report on hiring great people ?
Here is what we have heard….
The recent recession, although difficult to weather, was a way for companies to re-group and look at where
their best returns on investment could be found. This involved people as well. Over the past couple of years
companies have been able to downsize, re-group and re-build a stronger more flexible team of true business
contributors. They have become more lean and effective in their operations.
Einstein was quoted as saying, “You can not solve a problem with the same mind that created it.” The same
is true for your business. You can not hit stretch goals with the same thinking (and sometimes people) that
got you to this point producing the same old results.
Companies are now in the position to bring in new people who will raise the bar on performance and
business development.
Our clients have asked us to develop a system that will ensure they have the Right People, in the Right
Seats working on the Right Strategies with the Right Accountability Structure.
Part of our ongoing commitment to our clients and market, is to share with you what is working and provide
tools and resources that will help you with your team.
We are here to help you in any way we can.
Larry and Neil
triggerstrategies.ca

3. The 8 Step Hiring Process
1. LISTENING
Supportive
Coaching
Throughout
Entire
Process
triggerstrategies.ca
2. POSTING –
SOCIAL MEDIA
3. A’s, B’s and C’s
8. THE 90 DAY
SUCCESS PLAN
7. ONLINE
PROFILING
5. FACE 2 FACE
INTERVIEWS
4. THE PHONE
INTERVIEW
6. TEAM
INTERACTION

4. A different view of hiring?
We conduct a multi-step hiring process because we believe that it’s more
important to hire the right person than to hire the right skill set.
Step 1 – We meet with you and your key stakeholders. We truly listen to what
you are looking for, how your culture works and what type of fit will be the best.
We do not source in your image, but for business impact and who will challenge
the status quo. We spend time with you and your team. Everyone is involved.
Step 2 – We post the position on free services like social media, the Canadian
job bank and other online sources. If after two weeks we have not generated
enough qualified candidates, we will look at paid sources.
Step 3 – Once the resumes have been collected, we sit down with your team and
review them based on the criteria you have set (job description). We separate the
candidates into “A”, “B” and “C” piles. (‘C’ stands for crap.)
Step 4 – The “A” pile is then called and given a phone interview by our team.
This interview is designed to find out about them as a person. To learn about
their thoughts and feelings toward self development and what kind of success
they’ve had in their lives. Detailed notes from each interview are provided.
triggerstrategies.ca

5. A different view of hiring?
Step 5 – Depending on the number of qualified candidates a full day of face-to-face
interviews are conducted with you and one of our team members at your
location. We facilitate the interviews and look for the traits and behaviours you are
not trained to identify. We study verbal communications, body language and
patterns in responses. We coach you for what to observe and look for.
Step 6 – After the two sets of interviews are conducted, 2-3 final candidates are
chosen. At this point we have them come into the office for a couple of hours
each and have them interact with the people they will be working with. This
allows the team to have some input and to see the person in a real work
environment.
Step 7 – We have each of the final candidates take an online profile. This allows
us to observe their thinking styles, behavioral traits and top interests. They are
‘job matched’ for what you are looking for. This process is measured.
Step 8 – The final candidate is chosen and offered the position. We then work
with you and the new candidate to implement a 90-day Success Plan. This plan
ensures the new hire is getting the coaching they need and that expectations are
clear and measurable. We stay involved over the 90-days to provide coaching as
needed.
triggerstrategies.ca

6. What makes our team unique?
We are also business people – We know what it takes to grow a business from
sales to service, from finance to operations. We have led our perspective
markets for over a decade. We too have struggles through the recession.
We have experience – We have coached hundreds of organizations and
thousands of individuals. We have been specialists in behavioural psychology for
over a decade. We know what makes teams work and what makes them fail. We
have worked in the trenches, not a fancy office.
We challenge your status quo – We speak the truth. That’s it. We represent
your business and what is required to grow it. We will challenge you, your ego
and help you get the crap out of the way. (All our clients tell us this is what they
like most about working with us!)
We produce results – Our system has been proven to be over 90% accurate in
finding the right people for your company.
triggerstrategies.ca

7. What they’re saying about us
“In hiring a sales professional, I wanted to use someone I could trust to support us and
help me in the process. I also wanted to work with someone who knew my
organizational culture and had an extensive business background. Working with Trigger
Strategies ensured I was able to hire the best person to fit my growing team. Neil used
his extensive screening and hiring experience to not only hire the best person, but to
develop a plan to ensure their success. All of my team was involved in the screening
and selection process.”
Arie Barendregt,
General Manager, FormFlex
“We recently required a new Plant Manager. I contacted Neil to help me out. He took
care of everything for me, the job posting, telephone interviews, etc. He narrowed the
numerous applicants down to five people. All five of the people that Neil chose were
excellent. I had the difficult job of choosing only one! Neil did an excellent job helping
recruit our new plant manager. He knew what I wanted and he delivered.”
Mario Forlenza, P. Eng
Vice President, Modern Mosaic Ltd.
triggerstrategies.ca

8. Who we are…
We’ve worked with over 500 companies in Ontario, and we
keep getting invited back to help them achieve even more. We
have coached thousands of individuals to improve performance
and results.
We’ve helped them:
1. Develop a clear and executable vision and strategy
2. Find and keep great sales reps and managers
3. Better understand their customers buying process
4. Make their communications with customers clear and
impactful
But most importantly we’ve helped them grow.
We’re about action and producing results, not theories and
seminars. If you’re ready for new conversations, new ideas,
new tools and better results than you’re getting today, let’s talk.
triggerstrategies.ca
Larry Anderson
Neil Thornton
How to reach us:
Larry 905.321.2663
Neil 905.401.1434
www.triggerstrategies.ca