Karan Kaushik is seeking a challenging opportunity in front office, guest relations or reservations. He has a Bachelor's degree in hospitality and hotel administration. His work experience includes reservations roles at Marriott International, Barclays bank, and Interglobe Technologies. He has a history of strong performance, achieving awards and recognition for sales, attendance, customer satisfaction and reservations. His objective is to add value to an organization while developing his career.
Hotel Management Courses in Chennai can be taken from the Sai International Institute of Hotel Management and Catering. Sai is also the only Indian Institute to provide carving courses.Visit: http://www.saiinstitutes.in
PAST EMPLOYMENT
Conrad Makkah Preopening – Saudi Arabia
Work As Assistant Executive Housekeeper For Preopening Since May 2016 to June2016 As a task Force
A high quality customer service is what that makes a hotel more famous and hence huge footfall. For each position in the hotel, from top to bottom, specific skill-sets are essentially required to perform well and provide a great customer service. And that skill-sets can be obtained only if there is specific training program arranged for the employees from time to time.
Hotel Management Courses in Chennai can be taken from the Sai International Institute of Hotel Management and Catering. Sai is also the only Indian Institute to provide carving courses.Visit: http://www.saiinstitutes.in
PAST EMPLOYMENT
Conrad Makkah Preopening – Saudi Arabia
Work As Assistant Executive Housekeeper For Preopening Since May 2016 to June2016 As a task Force
A high quality customer service is what that makes a hotel more famous and hence huge footfall. For each position in the hotel, from top to bottom, specific skill-sets are essentially required to perform well and provide a great customer service. And that skill-sets can be obtained only if there is specific training program arranged for the employees from time to time.
1. KARAN KAUSHIK
H.NO. 85-A,POCKET-M
SARITAVIHAR
NEW DELHI-110076
MOBILE: 9643802984
Date of Birth: 20 APRIL1991
Height: 5` 11``
OBJECTIVE
To seek a challenging opportunity and develop my career while adding value to the organization.
EDUCATIONAL AND PROFESSIONAL CREDENTIALS
B.Sc. in HOSPITALITYAND HOTELADMINISTRATION 2012
K.C COLLEGE OF HOTEL MANAGEMENT, NAWANSHAHR, PUNJAB, AFFILIATED TO THE
NATIONAL COUNCIL OF HOTEL MAMANGEMENT AND CATERING TECHONOLOGY,
NOIDA - MINISTRY OF TOURISM, GOVT. OF INDIA
SENIOR SECONDARY2009
D C ARYASENIOR SECONDARYSCHOOL(CBSE),LODHI ROAD,NEW DELHI
SECONDARY2007
DELHI PUBLIC SCHOOL(CBSE),MATHURAROAD,NEW DELHI
AREAS OF INTEREST
Front Office, Guest Relations and Reservations
WORK EXPERIENCE
Worked with Marriott International, Gurgaon as a ReservationAssociate in Global
Reservations from 18 April 2013 to 29 May 2014
Worked with Barclays bank as a process advisor in retail telephony from 26 June 2014 to
28 Jan 2015.
Worked with Interglobe Technologies gurgaon as a reservation agent/process advisor in
HOTELS.COM march 2015.
Responsibilities
Handling reservations worldwide for Marriott Hotels.
Also handling requests for Marriott Rewards Membership.
Handle UK customer’s personal account and regular payments.
Handle global reservations for hotels.com/hotelsclub.com/venere.com.
Finding cheapest fare for flight booking on gds of all airlines
PROFILE andACHIEVEMENTS
Self-motivated and team oriented with capability to meet deadlines.
Good academic record.
Achieved 100% Attendance Award in the month of May, June 2013 and also in
January2014.
Was also a Winner of Sales poly in the month of August 2013 and January 2014.
Have received maximum number of Thank You Cards in the year 2013.
2. Have won the Gold Performer Award for maximum number of reservations and also
got maximum number of Thank You Cards as well.
Achieved 100% score twice in Internal Shop Call and QTI.
Have been nominated for RAVE (Recognizing Associate Valuing Excellence) among
13 worldwide global reservation centers.
Have been regular in Barclays with 100 percent attendance.
Have attented calls from almost all the countries in the world in IGT,
mostly
Uk–usa-south Africa-south America-Europe-uae for reservations of hotels.
Make flight booking on Amadeus gds globally
Have always focused on my conversion, aht and hold time due to quality
parameters and always earned a good incentive all months being the first
best performer in my team.
Have also worked for Dunkin Donuts (Jubilant Food Works) an American outlet in
Delhi for 5 months as a Customer Relations Executive in 2012.
Industrial Training during graduation
As Trainee during studies at Nirula’s Hotel at Panipat for 4 months.
ACTIVITIES/INTERESTS
Activities / Interests
Co-Curricular Activities Participated in YGL India Program in 2007
Participated in Inter School Quiz Contest in 2007
Interests Listening Music
Karan Kaushik