Speech on the Strategic HR MENA Summit 15-16 October 2019 - Dubai, UAE Allan Lloyds Group

1. Transforming Companies into a
High-Performing Organization (HPO)
By: Asim Qari

2. Source: World Bank

3. every move
is counted!
• Lay-offs
• Communication
• Transparency

4. mechanics
&
humanics

5. mechanics
• Corporate Governance
• Organizational structure
• Systems & processes
• Policies & procedures
• Strategies

6. humanics
• Perceptions
• Thinking
• Feelings
• Relations
• Trust

7. engagement
vs.
experience

8. Employee Satisfaction
Employee Engagement
Employee Experience
Focused
Holistic
Organizational Health
Mechanics
+
Humanics
Humanics

9. HPO impact on business performance
Source: HPO Center research

10. HPO model
• Change process
• 3-5 years
• 5 success factors

11. AUTHENTIC
LEADERSHIP
#1
• Who drives the change
• Do we have the right leadership

12. “Leadership comes at a cost; you need to put
yourself at risk to look after others; and never
sacrifice your people for the money or protect
your interest”
Simon Sinek
What makes someone a Leader?

13. Desired Leadership
How can we
measure
Trustworthy?

14. The top 10 companies in the Global
Empathy Index increased in value more
than twice and generated 50% more
earnings
The Most Empathetic Companies, 2016
DECEMBER 01, 2016
Empathy Index, 2016

15. Some of the things we did:
•Leadership philosophy
•Leadership behaviors
•Leadership assessment
•Empathy index

16. MEANING
#2
• What drives satisfaction?
• What inspires us going to work?
• What value I’m adding?
• Is it recognized by others?

17. What does it mean for:
SHAREHOLDERS MANAGEMENT EMPLOYEES

18. BHAG
big hairy audacious goal
• Big picture
• Strategy
• Communicate
• Momentum

19. Some of the things we did:
• Inspiring and short vision statement
• One pager purpose & strategy pillars
• Townhall meetings

20. DEVELOP
PEOPLE
#3
same way => same results

22. Some of the things we did:
• Learn over lunch
• Internal trainers
• e-learning platform
• Mentorship & coaching
• Quarterly seminar

23. TEAM-UP
#4
• Silo mentality
• Team dysfunction
• Environment
• Digital network
“To go fast, go alone.
To go far, go together.”
African proverb

24. • Break walls
• Essence of collaboration
• Bring people together

25. Some of the things we did:
• Cross-functional Teams
• Offer Initiatives to different Teams
• Workshops to debate and exchange views
• Rotational Assignments
• Team building activity
• Open space workplace

26. TOTAL
REWARD
#5
• What CEO’s think of Rewards?
• What’s beyond?

27. Rewards: Closing the gap
2019 Global Human Capital Trends
APRIL 11, 2019

29. Some of the things we did:
• Personalized reward (bucket list)
• Career progression
• Creative Recognitions
✓Champ of the Month / Quarter / Year
✓Parking Spot / Long Weekend
✓Wall of Fame / Club Membership
✓Lunch with CEO / Executive Committee

30. HPO Framework

31. In a fast-moving economic climate, increasingly volatile global
economy, increased global competition, and the effect of
customer choice and increasing demands, organizations are in
need to reinvent themselves and compete on the basis of
speed, cost, quality, innovation, flexibility and customer
responsiveness. In this context, change-as-an-event is being
replaced by change-as-the-norm.
Linda Holbeche

32. Q&A
asim-qari