This document discusses strategies for omni-channel retailing. It provides examples of how companies like Yelp, OpenTable, Amazon, and Walmart have integrated their online and offline presences. Key points include Yelp launching an online reservation service, Amazon expanding from online to physical bookstores and grocery pickup, and Walmart enhancing online shopping and store pickup options. The document emphasizes that an omni-channel approach is important for retailers to provide customers with a seamless experience across channels and increase customer loyalty and profits.