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Top 10 Learning Concepts  Ch 9: Creating Brand Equity Soleil Gan March 2011 http://taeyangxinyi.blogspot.com
Outline: Make your brand sell for you ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
[object Object],[object Object],[object Object],[object Object],[object Object],Outline: Make your brand sell for you http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Outline: Make your brand sell for you ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
The Role of Brands What is its value to you? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
The Role of Brands What is its value to you? ,[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
The Role of Brands What is its value to you? ,[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Outline: Make your brand sell for you ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
Outline: Make your brand sell for you ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge
Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
Outline: Make your brand sell for you ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Dynamics Customer-brand relationship http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  Presence Relevance Performance Advantage Bonding
Brand Dynamics Customer-brand relationship http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  Presence Relevance Performance Advantage Bonding Loyalty increases as you go up!
Brand Dynamics Customer-brand relationship ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com Over 600 stores nationwide! From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Dynamics Customer-brand relationship ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Dynamics Customer-brand relationship ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Dynamics Customer-brand relationship ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com P116.00 P118.00 From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Dynamics Customer-brand relationship ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Outline: Make your brand sell for you ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Aaker Model Start managing your brand ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Aaker Model Elements of brand identity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
[object Object],[object Object],[object Object],[object Object],[object Object],Outline: Make your brand sell for you http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th  ed.  http://taeyangxinyi.blogspot.com
Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th  ed.  http://taeyangxinyi.blogspot.com
Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th  ed.  http://taeyangxinyi.blogspot.com
Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th  ed.  = http://taeyangxinyi.blogspot.com
[object Object],[object Object],[object Object],[object Object],[object Object],Outline: Make your brand sell for you http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Elements What makes a Brand? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Elements What makes a Brand? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Elements What makes a Brand? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com http://www.apple.com/ From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Elements What makes a Brand? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Elements What makes a Brand? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Elements What makes a Brand? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com “ Think Different” “ Get a Mac” From Philip Kotler’s, Marketing Management, 13 th  ed.
[object Object],[object Object],[object Object],[object Object],[object Object],Outline: Make your brand sell for you http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Element Choice Criteria Guidelines in choosing your brand element ,[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Element Choice Criteria Guidelines in choosing your brand element ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Element Choice Criteria Guidelines in choosing your brand element ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Element Choice Criteria Guidelines in choosing your brand element ,[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Element Choice Criteria Guidelines in choosing your brand element ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Element Choice Criteria Guidelines in choosing your brand element ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
[object Object],[object Object],[object Object],[object Object],[object Object],Outline: Make your brand sell for you http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Secondary Sources  Link your brand to other infos http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  Country of Origin Channels Events    Causes  Third-party Endorsements  Employees Endorsers BRAND Other Brands Things Places People Alliances Ingredients Company Extensions
Secondary Sources  Link your brand to other infos http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  Country of Origin Channels Events    Causes  Third-party Endorsements  Employees Endorsers BRAND Other Brands Things Places People Alliances Ingredients Company Extensions
Secondary Sources  Link your brand to other infos http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  Country of Origin Channels Events    Causes  Third-party Endorsements  Employees Endorsers BRAND Other Brands Things Places People Alliances Ingredients Company Extensions
Secondary Sources  Link your brand to other infos http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  Country of Origin Channels Events    Causes  Third-party Endorsements  Employees Endorsers BRAND Other Brands Things Places People Alliances Ingredients Company Extensions
Secondary Sources  Link your brand to other infos http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  Country of Origin Channels Events    Causes  Third-party Endorsements  Employees Endorsers BRAND Other Brands Things Places People Alliances Ingredients Company Extensions
[object Object],[object Object],[object Object],[object Object],[object Object],Outline: Make your brand sell for you http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Brand Roles on a Brand Portfolio What brand type is the product? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
Brand Roles on a Brand Portfolio What brand type is the product? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
Brand Roles on a Brand Portfolio What brand type is the product? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
Brand Roles on a Brand Portfolio What brand type is the product? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
Brand Roles on a Brand Portfolio What brand type is the product? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.  FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
Summary: Brand Equity is Important ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Summary: Brand Equity is Important ,[object Object],[object Object],[object Object],[object Object],[object Object],http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th  ed.
Top 10 Learning Concepts  Ch 9: Creating Brand Equity Soleil Gan March 2011 http://taeyangxinyi.blogspot.com

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Top 10 concepts Chapter 9 Creating Brand Equity

  • 1. Top 10 Learning Concepts Ch 9: Creating Brand Equity Soleil Gan March 2011 http://taeyangxinyi.blogspot.com
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
  • 10. Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
  • 11. Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
  • 12. Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
  • 13. Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
  • 14. Brand Knowledge How do they know you? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. KNOWLEDGE Thoughts Feelings Images Experiences Beliefs
  • 15.
  • 16. Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge
  • 17. Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
  • 18. Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
  • 19. Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
  • 20. Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
  • 21. Brand Asset Valuators Components of Brand Equity http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. BRAND EQUITY Differentiation Energy Relevance Esteem Knowledge CALCI-N
  • 22.
  • 23. Brand Dynamics Customer-brand relationship http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. Presence Relevance Performance Advantage Bonding
  • 24. Brand Dynamics Customer-brand relationship http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. Presence Relevance Performance Advantage Bonding Loyalty increases as you go up!
  • 25.
  • 26.
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  • 33.
  • 34. Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th ed. http://taeyangxinyi.blogspot.com
  • 35. Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th ed. http://taeyangxinyi.blogspot.com
  • 36. Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th ed. http://taeyangxinyi.blogspot.com
  • 37. Drivers of Brand Equity Create the right brand knowledge BRAND ELEMENTS MARKETING ACTIVITIES MEANING TRASFERENCE From Philip Kotler’s, Marketing Management, 13 th ed. = http://taeyangxinyi.blogspot.com
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  • 53. Secondary Sources Link your brand to other infos http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. Country of Origin Channels Events Causes Third-party Endorsements Employees Endorsers BRAND Other Brands Things Places People Alliances Ingredients Company Extensions
  • 54. Secondary Sources Link your brand to other infos http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. Country of Origin Channels Events Causes Third-party Endorsements Employees Endorsers BRAND Other Brands Things Places People Alliances Ingredients Company Extensions
  • 55. Secondary Sources Link your brand to other infos http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. Country of Origin Channels Events Causes Third-party Endorsements Employees Endorsers BRAND Other Brands Things Places People Alliances Ingredients Company Extensions
  • 56. Secondary Sources Link your brand to other infos http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. Country of Origin Channels Events Causes Third-party Endorsements Employees Endorsers BRAND Other Brands Things Places People Alliances Ingredients Company Extensions
  • 57. Secondary Sources Link your brand to other infos http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. Country of Origin Channels Events Causes Third-party Endorsements Employees Endorsers BRAND Other Brands Things Places People Alliances Ingredients Company Extensions
  • 58.
  • 59. Brand Roles on a Brand Portfolio What brand type is the product? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
  • 60. Brand Roles on a Brand Portfolio What brand type is the product? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
  • 61. Brand Roles on a Brand Portfolio What brand type is the product? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
  • 62. Brand Roles on a Brand Portfolio What brand type is the product? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
  • 63. Brand Roles on a Brand Portfolio What brand type is the product? http://taeyangxinyi.blogspot.com From Philip Kotler’s, Marketing Management, 13 th ed. FLANKERS CASH COWS LOW-END ENTRY LEVEL HIGH-END PRESTIGE
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  • 66. Top 10 Learning Concepts Ch 9: Creating Brand Equity Soleil Gan March 2011 http://taeyangxinyi.blogspot.com