Ben Cotton looks at some of the vendors and tools available to drive social business initiative across the organisation.

1. socialwebthing.com
TOOLS FOR SOCIAL BUSINESS SUCCESS
By Ben Cotton
@bencotton
socialwebthing.com

2. WHAT FUNCTIONS CAN A SOCIAL BUSINESS CONNECT?
SOCIAL
BUSINESS
MARKETING
PUBLIC
RELATIONS
CUSTOMER
SERVICE
HUMAN
RESOURCES
PRODUCT
DEVELOPMENT
SUPPLY CHAIN
SALES
socialwebthing.com
Source: Edelman Digital

3. TOOLS FOR SOCIAL BUSINESS SUCCESS
SOCIAL
BUSINESS
MARKETING
PUBLIC
RELATIONS
CUSTOMER
SERVICE
HUMAN
RESOURCES
PRODUCT
DEVELOPMENT
SUPPLY CHAIN
SALES
socialwebthing.com

4. TOOLS FOR SOCIAL BUSINESS SUCCESS
Business function Tool
Marketing
Public Relations
Customer Service
Sales
Product Development
Human Resources
Supply Chain
Internal Collaboration
socialwebthing.com

5. socialwebthing.com
Contact details
@bencotton
socialwebthing.com
linkedin.com/bencotton
slideshare.net/bencotton
Thank you