Tom Burke has over 30 years of experience in the transportation industry. He started several companies focused on transportation services, growing revenues significantly for each. Today he is the President and CEO of T-Companies, which is comprised of 8 companies providing transportation solutions. T-Companies includes Terminal Operations Management, which Tom started in 2002 and has since grown to operate 6 terminals across 3 states, employing over 240 people. Terminal Operations Management specializes in intermodal terminal operations and management, with a focus on efficiency, safety, and customer service.
Pamela L. Smith has over 15 years of experience in transportation, logistics, and warehouse operations. She has worked as a radio dispatcher and clerk for the Pennsylvania Department of Transportation coordinating winter road maintenance and wildlife removal. Prior to that, she held various forklift operator and data clerk roles processing shipments and inventory for food distribution companies. Smith also served for 10 years in the United States Army as a vehicle repair sergeant, where she supervised a team and ensured high quality repair work.
Paul Grant is an experienced locomotive driver seeking a position utilizing his 30+ years of experience driving trains. He has extensive experience driving freight trains for various companies in Australia and New Zealand. He is proficient in electronically controlled pneumatic brake systems and fuel management strategies. Paul is safety-focused, committed to eliminating risks, and understands fatigue management for shift work.
The document is a cover letter and resume from Kerry Nabzoniak applying for a position as a heavy equipment operator. Kerry has over 25 years of experience operating heavy construction and agricultural equipment. Their qualifications include a high school diploma, class 3 operator's license, experience operating haul trucks, graders, dozers, and shovels. Kerry is looking to use their skills and experience as a heavy equipment operator to benefit a new company.
9 Tilley C. New Resume Updated 21-February-2016 - Use This One - Most CurrentChris Tilley
Edward Christopher Tilley has over 30 years of experience in transportation, warehousing, and retail. He has extensive experience as a truck driver, transporting general freight as well as refrigerated, frozen, and hazardous goods. He is skilled in load securing, documentation, and navigating road systems. Tilley also has experience in warehousing operations such as forklifting, inventory control, and customer service. He is seeking a new role where he can continue developing his career through training and taking on new responsibilities.
Shrirang Nerurkar has over 12 years of experience in ERP implementations and project management. He has led ERP implementations for various manufacturing and food and beverage companies using Lawson M3. His roles have included project management, business consulting, system configuration, support and training. He aims to make a definitive contribution to industries by managing ERP projects and supporting business applications.
Roland Bolduc has over 20 years of experience in logistics and transportation management. He currently works as a Transport Coordinator for Pacific Rim Logistics, where he manages shipments and five employees. Previously, he held management roles overseeing drivers and maintenance tasks at Matanuska Towing & Recovery and Mat-Su Community Transport. Bolduc also served four years in the United States Army as an infantryman, where he supervised a team and secured objectives. He seeks a challenging position utilizing his strong leadership and technical skills.
Stephen Brumfield is seeking a position in transportation, freight, or logistics. He has over 16 years of experience in various driving roles including operating tankers, buses, ready mix trucks, and propane delivery trucks. Brumfield has a variety of safety certifications and licenses including his commercial driver's license. He has experience managing routes, scheduling deliveries, inspecting vehicles, and overseeing safety. References are available upon request.
Shrirang Nerurkar has over 13 years of experience in ERP project management and implementation, specifically with Lawson M3. He has extensive experience leading teams and managing all phases of ERP implementations from requirement gathering to go-live. Some of the companies he has worked with include Weir Group, TCS, ProV International, Symphony Services, KPIT and Cummins. He is currently a consultant with Weir India managing their Lawson M3 projects. Shrirang also has 10 years of experience in international trade and operations in the fashion industry. He holds an MBA in Marketing.
Pamela L. Smith has over 15 years of experience in transportation, logistics, and warehouse operations. She has worked as a radio dispatcher and clerk for the Pennsylvania Department of Transportation coordinating winter road maintenance and wildlife removal. Prior to that, she held various forklift operator and data clerk roles processing shipments and inventory for food distribution companies. Smith also served for 10 years in the United States Army as a vehicle repair sergeant, where she supervised a team and ensured high quality repair work.
Paul Grant is an experienced locomotive driver seeking a position utilizing his 30+ years of experience driving trains. He has extensive experience driving freight trains for various companies in Australia and New Zealand. He is proficient in electronically controlled pneumatic brake systems and fuel management strategies. Paul is safety-focused, committed to eliminating risks, and understands fatigue management for shift work.
The document is a cover letter and resume from Kerry Nabzoniak applying for a position as a heavy equipment operator. Kerry has over 25 years of experience operating heavy construction and agricultural equipment. Their qualifications include a high school diploma, class 3 operator's license, experience operating haul trucks, graders, dozers, and shovels. Kerry is looking to use their skills and experience as a heavy equipment operator to benefit a new company.
9 Tilley C. New Resume Updated 21-February-2016 - Use This One - Most CurrentChris Tilley
Edward Christopher Tilley has over 30 years of experience in transportation, warehousing, and retail. He has extensive experience as a truck driver, transporting general freight as well as refrigerated, frozen, and hazardous goods. He is skilled in load securing, documentation, and navigating road systems. Tilley also has experience in warehousing operations such as forklifting, inventory control, and customer service. He is seeking a new role where he can continue developing his career through training and taking on new responsibilities.
Shrirang Nerurkar has over 12 years of experience in ERP implementations and project management. He has led ERP implementations for various manufacturing and food and beverage companies using Lawson M3. His roles have included project management, business consulting, system configuration, support and training. He aims to make a definitive contribution to industries by managing ERP projects and supporting business applications.
Roland Bolduc has over 20 years of experience in logistics and transportation management. He currently works as a Transport Coordinator for Pacific Rim Logistics, where he manages shipments and five employees. Previously, he held management roles overseeing drivers and maintenance tasks at Matanuska Towing & Recovery and Mat-Su Community Transport. Bolduc also served four years in the United States Army as an infantryman, where he supervised a team and secured objectives. He seeks a challenging position utilizing his strong leadership and technical skills.
Stephen Brumfield is seeking a position in transportation, freight, or logistics. He has over 16 years of experience in various driving roles including operating tankers, buses, ready mix trucks, and propane delivery trucks. Brumfield has a variety of safety certifications and licenses including his commercial driver's license. He has experience managing routes, scheduling deliveries, inspecting vehicles, and overseeing safety. References are available upon request.
Shrirang Nerurkar has over 13 years of experience in ERP project management and implementation, specifically with Lawson M3. He has extensive experience leading teams and managing all phases of ERP implementations from requirement gathering to go-live. Some of the companies he has worked with include Weir Group, TCS, ProV International, Symphony Services, KPIT and Cummins. He is currently a consultant with Weir India managing their Lawson M3 projects. Shrirang also has 10 years of experience in international trade and operations in the fashion industry. He holds an MBA in Marketing.
Stephen Hoye is currently a Director at the Chicago Transportation Coordination Office (CTCO) and Chicago Integrated Rail Operations Center (CIROC) for the Belt Railway Company of Chicago. He has over 17 years of experience in railroad operations management. The CTCO and CIROC are responsible for coordinating the busy Chicago rail network of over 1,300 trains per day across 16,000 acres and 12 commuter rail lines. They work to improve processes, report to industry groups, and partner with organizations like CREATE to improve infrastructure and reduce delays. Hoye previously held roles in customer service, supervising transportation planning and working to satisfy over 40 local customers.
Jack neift trucking company prepared slides.faizanahamd
Jack Neift Trucking Company was facing financial difficulties due to issues like deadheading (empty return trips) and lack of communication between management, drivers, and field staff. This led to inefficient routing and increased costs. The presentation recommends installing an integrated GPS and ERP system to track vehicles, share shipping information in real-time, and better manage finances and human resources. The proposed solution aims to eliminate deadheading, reduce costs, and improve customer relations.
Harold Shackles has over 20 years of experience in less-than-truckload (LTL) trucking and warehouse operations. He has held several managerial roles, including successfully managing terminals with up to 65 trucks and overseeing dock operations, driver scheduling, and customer service. Shackles has a track record of developing strong teams and prioritizing safety. He has obtained numerous certifications in areas such as forklift operation, hazardous materials handling, and harassment prevention.
Robert S. Lucas has over 10 years of experience managing operations for shipping terminals. He is currently the Operations Manager at Total Terminals International, where he oversees rail operations and ensures on-time cargo flow. Previously, he was the Assistant Operations Manager at APM Terminals, where he led over 200 employees and coordinated rail, automation, and vessel operations. He has a proven track record of improving processes, meeting production goals, and achieving over $850k in cost savings through optimization and automation.
James McMullen has over 30 years of experience in the railroad/transit industry. He has worked for manufacturers, transit authorities, and operators in various locations across the US and Canada. His experience includes managing all aspects of fleet procurement, production, delivery, and maintenance. Most recently, he was the Deputy Chief Mechanical Officer for Keolis Commuter Services in Boston, overseeing a department of over 600 people and a $4 million budget.
Tracy A. De Leon has over 20 years of experience in transportation management and fleet operations. She has held positions of increasing responsibility, including Vice President of Sales and Assistant Vice President of Fleet Operations. She has a proven track record of reducing costs and improving efficiency through strategic planning, contract negotiation, and systems implementation.
Paul Fitzgerald is a transportation/logistics/operations manager with 13 years of experience managing fleets of trucks and personnel. He has extensive knowledge of DOT regulations and safely managed up to 15 drivers. His technical skills include time management and document management software. His professional experience includes managing logistics for an equipment rental company, driving tractor trailers, and receiving training in diesel mechanics.
This summary provides details on Alan T. DeWalt's 30+ year career in warehouse and logistics operations, including his current role as Operations Supervisor at Exel overseeing a 1.4 million square foot facility. He has extensive experience supervising teams, ensuring safety compliance, and implementing systems to improve productivity and efficiency. Mr. DeWalt also has a proven track record of training associates and implementing process improvements.
Design Transportation provides truckload transportation services. They have experienced significant growth over 25 years due to attention to customer freight and strong performance. Their focus is on reliability, communication and meeting customer needs. Notable customers like The Container Store and Genpak have recognized Design Transportation as their "Truckload Carrier of the Year" multiple times due to the company's commitment to excellent customer service.
The document provides an overview of Eleets Transportation, a global transportation provider established in 2007. It highlights the company's projected sales growth, executive team, asset-light business model, network map across the US, and SmartSCM technology platform which provides supply chain visibility and reporting for customers.
Thomas Van Berkel has extensive experience in transportation, logistics, and warehouse management. He has held positions managing fleets of trucks and trailers, dispatching drivers, and overseeing warehouse operations. His skills include rail billing, routing carriers, and using various fleet and mapping software. He is proficient in Microsoft Office, Linux, networking, and computer repair.
TMC was founded in 1972 with six trucks and has grown to become the largest privately-held flatbed carrier in the nation. It provides linehaul, specialized, and dedicated transportation services across 48 states using state-of-the-art equipment and highly trained drivers. TMC prioritizes safety, quality training, environmental stewardship, and excellent customer service.
Thomas Lane is an operations director with over 30 years of experience in transportation and logistics management. He has successfully grown companies from a single truck to over 140 trucks. Lane is skilled in operations planning, staff training, process improvement, and achieving optimal business performance. Some of his achievements include increasing profit margins to 15%, saving $100,000 through an audio conferencing program, and reducing employee turnover. He is currently the Business Development Director at AllStaff in Phoenix, Arizona.
LAN Railtech Private Limited was founded by Mr. Dilip Kumar Mitra and is now led by his daughter, Ms. Nupur Mitra. The company provides commercial and technical marketing, administration, and operation of depot equipment to various Indian railway and metro organizations. LAN Railtech strives to be a leader in operational excellence and stakeholder satisfaction through a team of dedicated professionals with extensive experience in the railway industry.
Feliex Xavier is a supply chain and logistics professional with over 12 years of experience with multi-national companies like Walmart, TNT, and Aramex. He has expertise in areas like retail warehousing, distribution, transportation, last mile delivery, reverse logistics, and 3PL management. Currently he works as the manager of last mile delivery for Flipkart's Karnataka operations, responsible for deliveries within the given time slot. Previously he worked as assistant manager of distribution and transportation for Walmart, improving on-time in-full levels and managing 3PL operations. He is seeking a management role utilizing his experience in distribution, transportation, and logistics optimization.
Anthony H. Milles has over 32 years of experience in transportation operations management and logistics. He currently works as a Transportation Supervisor for United Natural Foods, where he has helped reduce overtime by over 50% and increased efficiency. Prior to that, he held operations management roles at several companies where he improved safety, increased efficiency, and developed new business.
AmerisourceBergen implemented SAP Solution Manager Change Request Management (ChaRM) to streamline their transport management process and bring organization and controls to managing transports across their complex SAP landscape. They assembled a core team to define requirements and implement ChaRM in a multi-phase project. This included configuring ChaRM, establishing transport approval workflows, and integrating it with their change and transport systems. AmerisourceBergen realized benefits like improved planning and coordination of changes, reduced transport inspection time, and keeping their dual non-production landscapes synchronized.
The document discusses various technologies that can improve trucking operations and driver performance. Paul Menig leads technology development efforts at Tech-I-M, LLC and various industry councils. Ellen Voie discusses how technologies like simulators, cameras, devices and systems can transform trucking. Gerard DeVito leads Eaton's development of automated transmissions. Brent Nussbaum discusses how Nussbaum Transportation Services uses people and technologies like on-board computers and fuel-saving devices to enhance performance. Clay Merches and JR Schugel discuss J&R Schugel's safety programs and use of video to train drivers. The document outlines various fuel-saving technologies and strategies used in fleets.
The document provides an overview of TEAM GROUP, a leading Thai conglomerate with 15 affiliates and over 1,000 professionals. TEAM GROUP offers integrated solutions through its One Stop Window facility to public and private clients in domestic and cross-border projects. It has the capability to cover a range of multi-disciplinary study, design, engineering and construction projects. The document then lists some of the specific services and project references of TEAM GROUP's business units in transportation and logistics, water resources, environmental management, and project management.
Danny Rourke is a seasoned management professional with over 35 years of experience in warehousing and transportation. He currently serves as Manager of Rates and Traffic at Remco Group, where he is responsible for establishing transport costs, maintaining rate agreements, and managing a staff of 5 people across two cities. Prior to his current role, Rourke held rate analysis and pricing positions at Cabano-Kingsway and Day & Ross, working on accounts valued at over $1 million annually. He is seeking a new challenging position to contribute to an organization's growth.
Stephen Hoye is currently a Director at the Chicago Transportation Coordination Office (CTCO) and Chicago Integrated Rail Operations Center (CIROC) for the Belt Railway Company of Chicago. He has over 17 years of experience in railroad operations management. The CTCO and CIROC are responsible for coordinating the busy Chicago rail network of over 1,300 trains per day across 16,000 acres and 12 commuter rail lines. They work to improve processes, report to industry groups, and partner with organizations like CREATE to improve infrastructure and reduce delays. Hoye previously held roles in customer service, supervising transportation planning and working to satisfy over 40 local customers.
Jack neift trucking company prepared slides.faizanahamd
Jack Neift Trucking Company was facing financial difficulties due to issues like deadheading (empty return trips) and lack of communication between management, drivers, and field staff. This led to inefficient routing and increased costs. The presentation recommends installing an integrated GPS and ERP system to track vehicles, share shipping information in real-time, and better manage finances and human resources. The proposed solution aims to eliminate deadheading, reduce costs, and improve customer relations.
Harold Shackles has over 20 years of experience in less-than-truckload (LTL) trucking and warehouse operations. He has held several managerial roles, including successfully managing terminals with up to 65 trucks and overseeing dock operations, driver scheduling, and customer service. Shackles has a track record of developing strong teams and prioritizing safety. He has obtained numerous certifications in areas such as forklift operation, hazardous materials handling, and harassment prevention.
Robert S. Lucas has over 10 years of experience managing operations for shipping terminals. He is currently the Operations Manager at Total Terminals International, where he oversees rail operations and ensures on-time cargo flow. Previously, he was the Assistant Operations Manager at APM Terminals, where he led over 200 employees and coordinated rail, automation, and vessel operations. He has a proven track record of improving processes, meeting production goals, and achieving over $850k in cost savings through optimization and automation.
James McMullen has over 30 years of experience in the railroad/transit industry. He has worked for manufacturers, transit authorities, and operators in various locations across the US and Canada. His experience includes managing all aspects of fleet procurement, production, delivery, and maintenance. Most recently, he was the Deputy Chief Mechanical Officer for Keolis Commuter Services in Boston, overseeing a department of over 600 people and a $4 million budget.
Tracy A. De Leon has over 20 years of experience in transportation management and fleet operations. She has held positions of increasing responsibility, including Vice President of Sales and Assistant Vice President of Fleet Operations. She has a proven track record of reducing costs and improving efficiency through strategic planning, contract negotiation, and systems implementation.
Paul Fitzgerald is a transportation/logistics/operations manager with 13 years of experience managing fleets of trucks and personnel. He has extensive knowledge of DOT regulations and safely managed up to 15 drivers. His technical skills include time management and document management software. His professional experience includes managing logistics for an equipment rental company, driving tractor trailers, and receiving training in diesel mechanics.
This summary provides details on Alan T. DeWalt's 30+ year career in warehouse and logistics operations, including his current role as Operations Supervisor at Exel overseeing a 1.4 million square foot facility. He has extensive experience supervising teams, ensuring safety compliance, and implementing systems to improve productivity and efficiency. Mr. DeWalt also has a proven track record of training associates and implementing process improvements.
Design Transportation provides truckload transportation services. They have experienced significant growth over 25 years due to attention to customer freight and strong performance. Their focus is on reliability, communication and meeting customer needs. Notable customers like The Container Store and Genpak have recognized Design Transportation as their "Truckload Carrier of the Year" multiple times due to the company's commitment to excellent customer service.
The document provides an overview of Eleets Transportation, a global transportation provider established in 2007. It highlights the company's projected sales growth, executive team, asset-light business model, network map across the US, and SmartSCM technology platform which provides supply chain visibility and reporting for customers.
Thomas Van Berkel has extensive experience in transportation, logistics, and warehouse management. He has held positions managing fleets of trucks and trailers, dispatching drivers, and overseeing warehouse operations. His skills include rail billing, routing carriers, and using various fleet and mapping software. He is proficient in Microsoft Office, Linux, networking, and computer repair.
TMC was founded in 1972 with six trucks and has grown to become the largest privately-held flatbed carrier in the nation. It provides linehaul, specialized, and dedicated transportation services across 48 states using state-of-the-art equipment and highly trained drivers. TMC prioritizes safety, quality training, environmental stewardship, and excellent customer service.
Thomas Lane is an operations director with over 30 years of experience in transportation and logistics management. He has successfully grown companies from a single truck to over 140 trucks. Lane is skilled in operations planning, staff training, process improvement, and achieving optimal business performance. Some of his achievements include increasing profit margins to 15%, saving $100,000 through an audio conferencing program, and reducing employee turnover. He is currently the Business Development Director at AllStaff in Phoenix, Arizona.
LAN Railtech Private Limited was founded by Mr. Dilip Kumar Mitra and is now led by his daughter, Ms. Nupur Mitra. The company provides commercial and technical marketing, administration, and operation of depot equipment to various Indian railway and metro organizations. LAN Railtech strives to be a leader in operational excellence and stakeholder satisfaction through a team of dedicated professionals with extensive experience in the railway industry.
Feliex Xavier is a supply chain and logistics professional with over 12 years of experience with multi-national companies like Walmart, TNT, and Aramex. He has expertise in areas like retail warehousing, distribution, transportation, last mile delivery, reverse logistics, and 3PL management. Currently he works as the manager of last mile delivery for Flipkart's Karnataka operations, responsible for deliveries within the given time slot. Previously he worked as assistant manager of distribution and transportation for Walmart, improving on-time in-full levels and managing 3PL operations. He is seeking a management role utilizing his experience in distribution, transportation, and logistics optimization.
Anthony H. Milles has over 32 years of experience in transportation operations management and logistics. He currently works as a Transportation Supervisor for United Natural Foods, where he has helped reduce overtime by over 50% and increased efficiency. Prior to that, he held operations management roles at several companies where he improved safety, increased efficiency, and developed new business.
AmerisourceBergen implemented SAP Solution Manager Change Request Management (ChaRM) to streamline their transport management process and bring organization and controls to managing transports across their complex SAP landscape. They assembled a core team to define requirements and implement ChaRM in a multi-phase project. This included configuring ChaRM, establishing transport approval workflows, and integrating it with their change and transport systems. AmerisourceBergen realized benefits like improved planning and coordination of changes, reduced transport inspection time, and keeping their dual non-production landscapes synchronized.
The document discusses various technologies that can improve trucking operations and driver performance. Paul Menig leads technology development efforts at Tech-I-M, LLC and various industry councils. Ellen Voie discusses how technologies like simulators, cameras, devices and systems can transform trucking. Gerard DeVito leads Eaton's development of automated transmissions. Brent Nussbaum discusses how Nussbaum Transportation Services uses people and technologies like on-board computers and fuel-saving devices to enhance performance. Clay Merches and JR Schugel discuss J&R Schugel's safety programs and use of video to train drivers. The document outlines various fuel-saving technologies and strategies used in fleets.
The document provides an overview of TEAM GROUP, a leading Thai conglomerate with 15 affiliates and over 1,000 professionals. TEAM GROUP offers integrated solutions through its One Stop Window facility to public and private clients in domestic and cross-border projects. It has the capability to cover a range of multi-disciplinary study, design, engineering and construction projects. The document then lists some of the specific services and project references of TEAM GROUP's business units in transportation and logistics, water resources, environmental management, and project management.
Danny Rourke is a seasoned management professional with over 35 years of experience in warehousing and transportation. He currently serves as Manager of Rates and Traffic at Remco Group, where he is responsible for establishing transport costs, maintaining rate agreements, and managing a staff of 5 people across two cities. Prior to his current role, Rourke held rate analysis and pricing positions at Cabano-Kingsway and Day & Ross, working on accounts valued at over $1 million annually. He is seeking a new challenging position to contribute to an organization's growth.
2. Owner Profile
Tom began his transportation career 30 years ago with the Soo Line Railroad Company (now Canadian Pacific) in the
Equipment Utilization Department managing the Intermodal trailer and flat car fleet and finishing in the marketing
department. Tom was instrumental in formulating one of the first stack train contracts in the early 80’s.
In 1988 Tom left the railroad and went to work for Trimodal Inc. in Minneapolis, MN. Starting with just 4 employees and
$100,000 in revenue, Tom was instrumental in growing the business to 180 employees and 48M in revenue as Vice
President.
Tom accepted a position as Director of Intermodal Operations with I&M Rail Link when they purchased a portion of CP Rail
from Minneapolis and Chicago South to Kansas City in 1997. In 1998 Tom was promoted to Vice President of Marketing &
Sales for all commodities taking on responsibility for 240M revenue budget.
Having been awarded a bid contract for the turn key operation of the CP Twin Cities Intermodal Terminal in 2002, Tom left
the I&M to start Terminal Operations Management, Inc.
Today Tom is President and CEO of TCompanies which is comprised of 8 companies. In 2002 TRX Trucking was also started
which grew to 380 trucks and 9 terminals in the U.S. Tom sold TRX in 2013.
This group of companies provides a diverse mix of customer focused on solutions for the transportation industry as well
some other diversified interests. Tom has received multiple awards for innovation and quality from both vendors and
customers. Tom is an active member in a number of Industry Transportation Associations.
Tom has been married to his lovely wife Rachel for 36 years and they have 4 children, and they reside in Henderson,
Nevada.
Terminal Operations Management, Inc.
Capacity Connection, Inc.
Dray Master, Inc.
Tires For Containers, Inc.
Krainkn/Zoid Fitness Products, LLC
HAULin DPS, LLC
Reed National LLC
Chimera Golf Club /Slice 19 LLC
Thomas R. Burke
Education
St. Louis University 1983
BS Transportation Management
St. Thomas University 1992
MBA – Business Management
T-Companies Family
3. Historical Information
COMPANY SCOPE
CHICAGO, IL (INTERMODAL TERMINAL & DEPOT) – BENSENVILLE AND SCHILLER
PARK
MINNEAPOLIS, MN (INTERMODAL TERMINAL & DEPOT)
COTTAGE GROVE, MN (AUTO LOADING/UNLOADING FACILITY)
PORTAL, ND (BORDER CROSSING INSPECTION TERMINAL & WAREHOUSE)
February 2002
CP Shoreham Facility
Minneapolis, MN
September 2003
CP Schiller Park
Shiller Park, IL (Chicago)
June 2009
CP Bensenville Intermodal Facility
Franklin Park, IL (Chicago)
February 2011
CP Portal
Customs Border Crossing
July 2013
CP Cottage Grove
Auto Facility
July 2015
CP DDG Facility
Bensenville IL
Terminal Operations Management started in 2002 with the award of its first Terminal
Operating Contract. Today, Terminal Operations Management continues to be a
leader in providing quality services which support the transportation community.
Terminal Operations Management employs over 240 team members in 3 States and 6
locations.
4. Terminal Services Capabilities
•Managing today's complex terminals is our specialty. From turn-key management solutions to gate
operations, our experienced team is ready to tackle any challenge
Intermodal Terminal Operations:
•Our Depot Facilities are managed utilizing Depot Systems Software with full EDI and reporting capabilities.
We understand equipment velocity and turning import shipments into export by moving units through the
system efficiently.
Depot Management and Operations:
•Handling autos at a rail terminal requires a certain level of expertise. The handling of the automotive business
requires attention to detail while handling autos without damage from rail car to haul-away carrier.
Rail Auto Facility Management:
5. Terminal Services - Defined
•Complete Intermodal Terminal Services
Lift On/Off Operations
•Chassis Pool Maintenance –Container and Chassis Heavy and Light Repairs
Container/Chassis Maintenance
•Full Power Shop and qualified lift mechanics to repair any mechanical concern for lift
equipment, hostler trucks, and company vehicles
Power Maintenance
•Provide error free cross border services to international rail and steamship line customers
US Customs Control
•Provide direct supervision to rail switch crews to maximize intermodal terminal efficiencies.
Switching Operations
•Loading/Unloading – complete truck to rail/rail to truck
Auto Facility Services
•Providing the metrics and improving the performance through terminal analytics
Terminal Analytics
6. Terminal Services - Defined
Basic Assets - Owned
Equipment Availability Location
Taylor Side Lift Yes Bensenville & Minneapolis
Taylor Empty Handlers Yes Bensenville & Minneapolis
Taylor Reach Stacker Yes Bensenville Only
Capacity Hostlers Yes Bensenville & Minneapolis
Manager Vehicles Yes Bensenville & Minneapolis
Mobile Trucks Yes Bensenville Only
Power Maintenance Vehicle
(Boom Truck)
Yes Bensenville Only
Fork Lifts Yes Bensenville & Minneapolis
Terminal Operations Management has the financial wherewithal to finance
any equipment necessary to improve our operations.
7. TOM - Executive Structure
Tom Burke
President and CEO
J. V. Ferro
General Manager
Brian Solwada
General Manager
Zack Sabel
General Manager
Kevin Harms
General Manager
Chuck Yaggy
Vice President
8. Operating Philosophy
Terminal Operations Management’s philosophy is one of very high expectations, planning,
communication, and the ability to see forward. This philosophy allows us to maximize
production for our railroad partner. We strive to do everything in our power to keep our costs
as low as possible allowing you to maximize profits.
The primary tool that we utilize is VANTAGE/OASIS. We start by structuring terminal metrics on viewing screens in
common areas to ensure the information is owned by the entire terminal staff. From this point forward, our unique
terminal planning process begins as follows:
ORGANIZATIONAL
APPLICATION
The correct manpower and the correct management staff
ADMINISTRATIVE
APPLICATION
Interactive administrative process to ensure all laws and railroad regulations are in compliance
OPERATIONAL APPLICATION Planning and execution to maximize efficiencies as well as communication between TOM and our
Rail partner
TACTICAL APPLICATION Day-to-Day adjustments to compliment operational planning
STRATEGIC APPLICATION Longer range planning through terminal analytics
9. Organizational Planning
Terminal Operations Management’s first approach is to map out the facility and determine the best organizational fit for the
railroad. We recognize that all terminals, while fundamentally the same, also have different criteria and at some point
develop their own “personality”. We structure our organizational plan with a two-fold methodology 1) Management (Exempt
Employee) and 2) Labor Force (Non-Exempt Employee). Adjustments of managerial grade are made based on the railroads
requirements and/or suggestion.
Management: While we have a ready supply of managers able and willing to replace incumbents, our
approach is to maintain as many pre-existing managers as possible and coach them up to the “TOM
Standard”. We understand that the terminal history is a very large component of how the terminal
operates. We take that into full consideration and realize that there are many talented individuals who
exist on the property today. Our philosophy is to train these individuals up to a very high level of
terminal/business/customer service understanding with all the available tools technology has to offer.
Currently all of our managers are required to train and test quarterly obtaining a passing grade across a
wide variety of subjects. We have a curriculum we have identified for management to continue to
be the best of the best. Some of subjects include:
TOM MANAGER TRAINING EXAMPLE
Hazardous Materials Managing Within The Law Hippa Privacy & Security
OSHA Regulations Conducting Effective Investigations Finance Essentials for Managers
Maintaining a Cooperative Workforce Record Management First Aid Basics
10. Organizational Planning
Labor Force: Our labor force is the heart and soul of all our operations and TOM is committed to
providing the safest, best trained, and most qualified employees on record. Like our
managers, our labor force is tested and certified into positions. We maintain accurate
records of each employee’s progress from grounding rail cars through crane operations. In
addition, our managers perform daily safety audits on all personnel (per shift) to ensure
compliance and/or re-training. Positions at TOM are “earned and never given”.
BASIC POSITIONS:
GATE INSPECTOR
SPOTTER – GROUND
LIFT OPERATOR
a) Tier 1, Operates at a very high level of safety, awareness, and speed.
b) Tier 2, Skilled operator, functions safely and efficiently.
M & R Mechanic (Chassis & Container Repair)
Power Mechanic (Lift Equipment & Hostler Repair)
11. Organizational Planning
Our typical ramp organizational structure:
Terminal Manager
Operations Manager
12 hour shift
Dayside
CREW
As scheduled 40
Hours
Lead Man
Operations Manager
12 hour shift
Night side
Crew
As scheduled 40
Hours
Lead Man
Operations Manager
12 hour shift
Dayside
Crew
As Scheduled 40
Hours
Lead Man
Operations Manager
12 Hour Shift
Night side
Crew
As Scheduled 40
Hours
Lead Man
Assistant Terminal
Manager
Operations Managers
work Texas 2-Step
SupportStaff
Maintenance &
Repair
Power Mechanics
Executive
Management
12. Administrative Planning
• Legal Protection TOM recognizes all employees have rights under the law and we make a concerted effort to ensure all of those rights are protected.
We train our management staff to be aware of what the current laws are and how to protect the rights of staff as well as the
company itself. We maintain records in two (2) highly confidential cloud based systems. 1) TIMEFORCE for employee
hours, schedules, and vacations and 2) HIGH ORBIT for all other information pertaining to employees files from on-boarding to any
significant information regarding employee progress. All Employees are certified through E-RAIL SAFE.
• Safety & Training Safety and training are at the forefront of the TOM imitative. We perform written spot audits on a daily basis on all employees per
shift as well as monthly terminal wide safety meetings. While we are aggressive in our training from the bottom up we also
maintain a testing system for all our employees to gain qualification into various position. The testing and qualification
portion is tied into our structured wage format giving the employee more incentive to promote his/her status. Our
employees remain OOS until a documented re-training session is made as a result of post accident (root cause) review.
• Wage Structure TOM recognizes a competitive wage structure for all management and labor employees. We realize that employees
are not expendable and are considered assets of the company. Our wage structures are based on position from the novice
through journeyman. We have system parameters whereby employees can jump to a higher wage bracket through testing and
qualification at anytime. The annual review of the wage structure is generous and proportionate to market demand.
• Endorsements & Certs TOM advocates and records all endorsements and certification for each employee. We believe in high visibility/transparency of our
records and can provide updates to the rail personnel on request. We self fund for all our employees testing and training when
required and urge our people to maintain the highest standards they are capable of attaining.
• Reviews and Testing Each employee is reviewed annually for performance based KPI’s (internal) and rewarded with extra COL increases and/or wage
increases based on our structured program. We maintain a high level of testing for each employee based on position and paygrade to
ensure we have the most knowledgeable staffing available.
Once we recognize the organizational fit for the terminal, our next process is to ensure our administrative duties are
compliant with Railroad standards and fulfilled. TOM realizes this must be an on-going function so all of our employees are
protected, paid accordingly, and informed at all times.
13. Operational Planning
Operational planning is based around railroad criteria and railroad Key Point Indicators. We as a tier one lift contractor recognize the
importance of the key point indicators, (both internal and external) and plan accordingly with our rail partner so all are met within budget. Our
normal format for operational planning is such:
STANDARD
•We address all facets of the operation based on the rail published standard of operation. This
could be a train schedule, equipment filing constraint, or as simple as gate schedules and line
formations.
PLAN
•We plan according to the actual patterns of metrics for maximum performance based on-
time and man-power. We look at peak times as well as lulls and plan scheduling accordingly.
We put the right people, in the right place, at the right time.
CONTINGENCY
•As with any good plan, sometimes things happen to offset them. We always plan at least one
back up to adjust manpower and offset any delays keeping us in compliance with the
customers commitments
14. Tactical Planning
Tactical Planning is maintained on a day to day basis at the field level. TOM Operations Managers
are given authority and free reign to insert and/or delete equipment operators and spotters
depending on the work load at hand. They are equipped with the knowledge and authority to
call overtime when necessary and or reduce manpower according to lift count and train
departures.
Some examples of Tactical Planning are:
• Re-arrangement of stacked containers for the oldest unit to the outside of a stack
• Reshuffling of chassis to organize bad order/ good order/oldest alignments
• Re-Parking units to make space
• Pre-loading cars to make space
• Re-alignment of schedule to maintain maximum performance at train release times
• Daily Safety Audits at real time
15. Strategic Planning
Strategic planning is based on long term analytics and terminal metrics. TOM constantly records our progress against all
aspects of terminal metrics to enhance our products 1) Safety, 2) Productivity, and 3) Performance all relate cost savings
back to our rail partner. We believe that following historical data against real time metrics and KPI’s can tell a wholesome
story. We believe it to be a story of cost savings that impact both parties.
TOM is committed to providing cutting edge products that resonate with our customers. We firmly believe in the technology we use and the
communications we provide to make the terminal environment as healthy in the whole of all its parts. We share our data with total
transparency and we formulate plans that mutually benefit the safety of our environment.
•Joint managerial safety audits to promote accident and injury free workplace. TOM self funds for random drug
testing for all of our employees and managers
•Monthly joint safety meetings -TOM Safety Awards Program Point
Safety
•Lift Per Man-Hour
•Inbound Train Placement
•Car Dwell
Productivity
•Track Release time and Overtime Ratio
•Inbound Track Turn Time - Trucker Turn Time
•Slot Utilization
Performance