case studies                                            1
A brief introduction to the work of to the point




we’re to the point                                 hi
about us                                          2




clear, concise
communication
• Design Consultancy established in 1991
• Independently owned
• 14 full-time staff
• Top 100 UK design consultancy
• Clients range from start-ups to corporates
• We consider the environment in all that we do

For examples of our work, visit our website at
www.tothepoint.co.uk
our services                                                                                 3




We specialise in brand              • Research and evaluation
expression across a wide            • Identity and branding
range of sectors, built on          • Print and digital collateral
experience and knowledge            • Brand guardianship
gained since 1991.

Brand identity   Literature & Communications    Exhibitions & Environments   Digital media
identity and branding                                                           4




• We create and evolve identities, from small start ups to large corporations
• We help to develop the value of your brand both internally and externally




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                                                             greater...




       for further information
       please visit www.3DReid.com
key clients                                                                                    5




Our branding experience          • 3DReid                        • Institute of Physics
                                 • 3i                            • Instinet/Chi-X
and digital media expertise
                                 • ACAS                          • Lambeth Council
guarantees both local and        • Actis                         • Land Securities
global presence – reaching,      • Better Bankside               • LAPC
                                 • British Land                  • Legal and General (LGIM)
informing and ultimately
                                 • British Science Association   • Lloyds TSB
influencing your audience,       • Capital Shopping Centres      • London First
whether internal or external.    • CIPR                          • Moneycorp
                                 • Cisco Systems                 • News International
From a simple identity and
                                 • Deafness Research             • PPS Group
web presence to corporate        • EDF Energy                    • RSe Consulting
interactive and video            • EPSRC                         • Schroders
                                 • Evolvence Capital             • Sean Hanna
presentations, we provide
                                 • Frontier Silicon              • Southwark Borough Council
technologically appropriate      • General Dental Council        • TNS
solutions – designed to          • Hammerson                     • Transport for London
                                 • ICAEW                         • Treasury Holdings
excite, clarify and strengthen
your message, ensuring you
get the results you want.
our work                                                         6




The following pages demonstrate         • Conceptual work
the range of work we undertake.         • Identity
To bring some of the digital            • Brand implementation
examples of this work to life,          • Digital Media
please visit our website at             • Exhibitions
www.tothepoint.co.uk                    • Interiors
To visit website, click on link above
case studies                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              7



3i Intouch Brochure


We have worked in partnership,
from initial research and reporting
to delivery of the vast majority of
3i materials. These range from a
high quality digital presentation for
the 3G conference in Cannes to
the bespoke magazine, 'Intouch',
keeping key stakeholders,
partners and clients informed of
3i’s plans and vision as well as
their view on market trends.

We have designed and
implemented their literature
system, creating a hierarchy of
information, from 'success story'
fact sheets, through sector or
regional brochures, high quality        7906 Intouch4 v10.1AW.qxd:7533 Intouch 3 v




                                            Intouch
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                                                                                                                                                                                                                                           www.3i.com/consumer
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                                                                                                                                                                                                                                                                      Intouch
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       www.3i.com/infrastructure
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           3i.com/infrastructure
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   7906 Intouch4 v10.1AW.qxd:7533 Intouch 3 v




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       Intouch
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            www.3i.com




thought leadership brochures with                                                                                                                                     Consumers are more engaged with
                                                                                                                                                                      their favoured brands than ever.
                                                                                                                                                                                                                                                                        Budget-constrained governments across
                                                                                                                                                                                                                                                                        the world are looking to private investors to
                                                                                                                                                                                                                                                                        fund urgently needed investment in energy,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         It takes leaders with vision, energy and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         technical skills to make sure industrial
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         businesses take advantage of the
                                                                                                                                                                                                                                                                        water and transport infrastructure – but it                                                                                                                                                                                                                                                                                                                                      opportunities for rapid growth in the
                                                                                                                                                                      Respected retailer Stuart Rose, the
event support material to limited                                                                                                                                     newly appointed Chairman of Agent
                                                                                                                                                                      Provocateur, believes that strong
                                                                                                                                                                      brands can grow throughout the
                                                                                                                                                                                                                                                                        takes investment firms with proven expertise
                                                                                                                                                                                                                                                                        and the ability to commit long-term capital
                                                                                                                                                                                                                                                                        to succeed in this rapidly evolving market.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         developing world.


                                                                                                                                                                      economic cycle.
edition case bound books                                                                                                                                                                                                                                                                               Infrastructure                                                                                                                                                                                                                                                                                                                                   Engineering


covering their partnerships and                                                                                         W
                                                                                                                                  hen Stuart Rose became
                                                                                                                                  Chairman and co-investor
                                                                                                                                  at luxury lingerie group
                                                                                                                                                                                                                                                                                      investing– building
                                                                                                                                                                                                                                                                                               –
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         As well as redesigning the website, Interflora introduced
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         an email service that improved online sales by 43%.

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       growth                                                                              in developing


                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          markets
                                                                                                                        Agent Provocateur last year he
                                                                                                                        had a clear idea of the label’s                                                                                                                                                                                                                                                                                                                                                                                                         Leveraging a successful label
                                                                                                                        huge potential.                                                                                                                                                                                                                                                                                                                                                                                                                                                                 SENIOR ADVISER
                                                                                                                                                                                                                                                                                                                                                                                                                                                           the                                                                                                  Successful labels are also harnessing




                                                                                                                                                                                                                                                                                                       future
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                the power of technology to understand
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                customers and build sales. One
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        APPOINTED
                                                                                                                        Rose, Chairman of The Hamleys Group           Consumer demand is the engine of the          Rose, who helped steer The Body
                                                                                                                                                                                                                                                                                                                                                                by the public sector. Despite the scale                                                                                                                   Investment in staff

                                                                                                                                                                                                                                                                                         I
                                                                                                                        and former Managing Director of The           global economy. But recently both the US      Shop through tough trading conditions                                                         nfrastructure has                                                                                                                                                                                                                             outstanding example, according to




buy-out case studies.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Muriel Zingraff has joined 3i as a
                                                                                                                        Body Shop, believes Agent Provocateur         Federal Reserve and the Bank of England       in the early nineties, believes brands
                                                                                                                                                                                                                                                                                                                  emerged as one of the
                                                                                                                                                                                                                                                                                                                                                                of the opportunity in the global market,
                                                                                                                                                                                                                                                                                                                                                                it takes a unique type of investor to
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          training led to improved              Rose, was 3i’s revitalisation of the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        senior adviser for retail, luxury goods
                                                                                                                        is an outstanding brand that has forged       have cut interest rates to defend against a   that keep to their core values and                                                                                                                                                                                                                                                                                                          well-known Interflora brand’s website
                                                                                                                        a powerful connection with consumers.         consumer-led downturn that could affect       avoid the temptation to cut costs can                                                         world’s fastest growing                       operate effectively in the infrastructure                                                                                                                 customer service                      following a £20m investment in 2005.    and fashion, bringing considerable
                                                                                                                                                                                                                                                                                                                                                                space – one that is both an investment
                                                                                                                        It is edgy, humorous and high-quality –
                                                                                                                        and enjoys strong customer loyalty.
                                                                                                                                                                      the performance of the restaurant, retail
                                                                                                                                                                      and leisure sectors and beyond.
                                                                                                                                                                                                                    continue to grow throughout the cycle.
                                                                                                                                                                                                                    “You stick to what you do best and
                                                                                                                                                                                                                                                                                                               specialist asset classes.                        specialist, and also a long-term operator
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          and a conversion rate                 As well as redesigning the site, the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                company introduced a service that
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        experience to 3i’s consumer
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        investment portfolio. Most recently,
                                                                                                                        All this will help it successfully expand                                                   you keep doing it. No amount of                                                            Expanding populations and the demand
                                                                                                                                                                                                                                                                                                                                                                of complex industrial assets.                                                                                                                             that leapt from 40%                   emailed customers to remind them
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Muriel spent five years with shoe                                                      For established European and US             strategy for me since the 1990s. If you



                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        T
                                                                                                                        overseas, online and through licensing.       Yet, at the time of writing, Rose believes    marketing can bring customers back                                                                                                                                                                                                                                                                                                          about forthcoming anniversaries.                                                               he developing
                                                                                                                                                                      talk of a slowdown is exaggerated. “The       once you have lost them.”
                                                                                                                                                                                                                                                                                                               for higher living standards create
                                                                                                                                                                                                                                                                                                               pressure in both the developed
                                                                                                                                                                                                                                                                                                                                                                For governments, private finance not                                                                                                                      to 60%.                               As a result, online sales improved by   superbrand Jimmy Choo where she                        economies of Asia,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               engineering companies this presents
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               a great opportunity to achieve levels
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           go to China to use low cost labour for
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           export, that is an approach that will
                                                                                                                        “There is an awareness of the brand that      general mood of the market is positive –                                                                                                                                                  only opens up a rich source of funds,                                                                                                                                                           43%, and when 3i sold its stake the     created the new licensing division.
                                                                                                                        is out of all proportion to the size of the   although that might change if job losses      For strong brands, finding new markets
                                                                                                                                                                                                                                                                                                               and developing worlds for greater
                                                                                                                                                                                                                                                                                                                                                                but also generates operational efficiencies                                                                                                                                                     following year it made more than        Previous to this, she launched the
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               Central Europe                  of growth not possible elsewhere. Take      only work until wages there increase.”
                                                                                                                                                                                                                                                                                                               investment in essential services like                                                                                                                                                                      Stuart Rose                                                                                                                                                          Hyva, the Netherlands-headquartered
                                                                                                                        business. We bought it not for its current    are reported.” Spending by wealthy            abroad is a proven method of improving                                                     roads, airports, water and power. In
                                                                                                                                                                                                                                                                                                                                                                that benefit the general public. Global
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Chairman, The Hamleys Group, Agent    three times its original investment.    Paco Rabanne brand in the United                and South America are                  provider of high quality hydraulics
                                                                                                                        earnings but for its ability to develop,”                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Combining vision and action
                                                                                                                        says Rose, who took a stake when 3i
                                                                                                                                                                      consumers in the Middle East and the          sales and earnings. Agent Provocateur,                                                     the West the economic drag threatened
                                                                                                                                                                                                                                                                                                                                                                investors like 3i can take and apply best
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Provocateur, MKM Building Supplies                                            States and Asia, spent five years at            expanding up to three                  solutions for trucks, for example. In
                                                                                                                                                                      emerging markets of Russia and China          which already has outlets in 10 countries                                                                                                   practice from around the world, in a                                                                                                                                                            Rose believes that one of the most                                                                                                                                         Breaking into these countries takes
                                                                                                                        acquired the company and appointed            appears particularly strong, he adds.         across Europe, as well as the United
                                                                                                                                                                                                                                                                                                               by a generation of under-investment
                                                                                                                                                                                                                                                                                                                                                                way that nationalised operators would
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          and Giraffe
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                effective strategies for growing        Harrods as Executive Main Board                 times quicker than                     just four years, strong organic growth
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           what Conger describes as a clear
                                                                                                                                                                                                                                                                                                               in basic infrastructure is beginning                                                                                                                                                                                                                                                                                                                                            in China and India has helped lift this
                                                                                                                        him Chairman in November 2007.                                                              States, Hong Kong and the Middle East,                                                     to be addressed, from the renewal of
                                                                                                                                                                                                                                                                                                                                                                find difficult.                                                                                                                                                                                 sales is to focus on improving the      Director for Fashion, Accessories               developed markets,                     3i-backed company’s turnover from
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           future vision. Working closely with
                                                                                                                                                                      Rose has also been working with the           plans to open more stores in its existing                                                  Britain’s Victorian sewer system to                                                                                                                                                                                                              customer experience. It was a tactic    and Beauty, responsible for £250m               and they are hungry                    €146m to €446m.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           management, he crafts a view of
                                                                                                                        Building trust with consumers                 management team at family-friendly            markets as well as in new European and                                                     the refurbishment of the United States’          Global growth in demand                                                                                                                                                                         he employed at Hamleys’ flagship        of revenue, and she worked for eight                                                                                               what the business should look like
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        for highly specialised


We have ensured their brand is
                                                                                                                        Rose, who has extensive experience            restaurant chain Giraffe to roll out the      Asian markets. “Having an international                                                                                                     for infrastructure                                                                                                                                                                              toy store on London’s Regent Street                                                                                                                                        in five years’ time. At the top level,
                                                                                                                                                                                                                                                                                                               highway network. In the developing                                                                                                                                                                                                                                                       years at L'Oreal on the Lancôme and                                                    This opportunity is not just about the
                                                                                                                        of international retailing and brand          business across the UK. Rose, who             content balances the risk, bringing                                                        world, and especially in the rapidly             Demand for infrastructure is set to                                                                                                                                                             after the 7/7 bombings. Investment
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        Armani brands.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        engineering components                 short term. As these developing             this breaks down into quantitative
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           and qualitative goals – respectively
                                                      Why quality                                                       development, believes that strong             became a non-executive Director of the        different income streams and often                                                         growing BRIC1 economies, there is a              expand significantly at a time when,                                                                                                                                                            in staff training led to improved
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        for everything from                    economies take giant strides towards




                                           brands
                                                                                                                        labels provide an excellent platform          company when 3i made a growth capital         higher prices,” Rose says.                                                                                                                                                                                                                                                                                                                  customer service and a conversion                                                                                              maturity, there is a chance to establish    financial targets and ambitions for
                                                                                                                                                                                                                                                                                                               strong recognition that investment in            simultaneously, government finances
                                                                                                                        for corporate expansion and earnings          investment in the firm two years ago,                                                                                                    basic infrastructure is the foundation           in developed countries are becoming                                                                                                                                                             rate that leapt from 40% to 60%.                                                        production lines to cars               strong market positions ahead of local      the shape of the business – which
                                                                                                                        growth. Household names not only              is advising Giraffe as it takes a brand       The label is targeting wealthy consumers                                                   on which their future rapid growth               increasingly constrained, and the                                                                                                                                                                                                                                                       to consumer goods.                     competition. This also prevents local       are detailed by geography and sector.
                                                                                                                        convey certain values and standards,          built around global food, great service       by expanding its high-end lingerie range.                                                  will be built.                                   growth aspirations of developing                                                                                                                                                                Over the years, the best brands have                                                                                           companies from growing up to use
                                                                                                                        they also command loyalty and justify         and world music to almost 30 new              “The incomes of those who are prepared                                                                                                      countries reach ever higher.                                                                                                                                                                    secured a loyal customer base by                                                                                               their bases in these fertile economies      But these goals have to be matched
                                                                                                                        a premium price. What’s more, their           locations in three years.                     to buy luxury items like these have not                                                                                                                                                                                                                                                                                                     offering a unique and trustworthy                                                                                              as sources of competitive advantage         by action. Paraphrasing management




consistently presented and their
                                                                                                                                                                                                                                                                                                               Attracted by the secure, low-volatility
                                                                                                                        appeal can be exported to new markets                                                       changed,” Rose observes.                                                                   returns that infrastructure assets can           Developing countries like India                                                                                                                                                                 product or service. Now, these labels                                                                                          in world markets.                           guru Peter Drucker, Conger observes




                                               success
                                                                                                                        and extended to additional product lines.     “Giraffe is known for quality, freshly-                                                                                                  generate, a growing number of specialist         recognise the greatest need for new                                                                                                                                                             provide an outstanding platform for                                                                                                                                        that vision without action is dreaming;
                                                                                                                        “Consumers are more brand-aware than          prepared food and friendly service.                                                                                                      infrastructure investors are starting to         investment. Any visitor that has                                                                                                                                                                growing sales and margins by taking                                                                                            “We rarely go to low cost countries to      action without vision is random activity;

                                                        are breeding                                                    ever,” he says.

                                                                                                                        “Brands create trust and help companies
                                                                                                                                                                      Diners know they will have a great
                                                                                                                                                                      experience at our restaurants, which
                                                                                                                                                                      is why they keep coming back,” he
                                                                                                                                                                                                                                                                                                               fill the funding gap created by this
                                                                                                                                                                                                                                                                                                               burgeoning demand. Increasingly,
                                                                                                                                                                                                                                                                                                               private investors are financing, building,
                                                                                                                                                                                                                                                                                                                                                                travelled along the pot-holed highways
                                                                                                                                                                                                                                                                                                                                                                of Mumbai or experienced black-outs
                                                                                                                                                                                                                                                                                                                                                                in the summer heat of Delhi will attest
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                them to new markets. “It takes a
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                long time to build a brand,” says
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Rose. “That’s why their value can
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               bring the product back out, we go to
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               supply it locally,” asserts Hamdi Conger,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               who serves as independent Chairman
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           vision and action together can change
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           the world.

                                                                                                                        stay engaged with customers, whatever         explains. The company has already                                                                                                        operating and maintaining crucial                to the fact that a dynamic economy,                                                                                                                                                             be colossal.”                                                                                                                  for the 3i-backed companies AES             “If you want to achieve your vision
                                                                                                                        the economic climate. That’s why it           successfully launched a number of                                                                                                        infrastructure around the world that                                                                                                                                                                                                                                                                                                                                            Engineering, Hyva, Mold-Masters and         then you have to show people how




message is clear.
                                                                                                                        makes sense to invest in them.”               outlets outside the south-east.                                                                                                          would traditionally have been owned          1
                                                                                                                                                                                                                                                                                                                                                                Brazil, Russia, India and China                                                                                                                                                                                                                                                                                                NORMA. “This has been an important          to get down the actions needed

                                            10                                                                                                                                                                                                               11       06                                                                                                                                                                                                                                   07          12                                                                                                                                                                                                                                                            13
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case studies                                                                              8
                                                                             greater...

3DReid


When two leading architectural
practices (REID Architecture and
3D Architects) merged to form
3DReid, they approached us to
rebrand the company whilst also
seeking our advice on what
materials to produce to best
manage the merger.

Our solution was to produce two
                       for further information
documents (a staff brochure and
                       please visit www.3DReid.com


a client brochure) which were
specifically written for the very
separate target audiences in
mind. We were also responsible
for the design and launch of their
new website which was
innovative for the sector.

The merger was very successful
and subsequent feedback
confirmed that our publications
and website design played a
major contributing role in this.

www.3DReid.com.
case studies                           9



ACAS


We have worked with ACAS for
the past five years, helping with
the development of their brand
and designing various pieces of
literature and marketing collateral.
We have produced and evolved
their annual report during these
five years.

Guidelines for an independently
funded government organisation
like this bring accessibility
regulations, such as a minimum
type size, which can be seen as
restrictive or prohibiting. The
challenge, and ultimate success,
lies in considering these and
producing a report that appeals
to various audiences, is visually
stimulating and ensures all the
information is easily accessible.
case studies                                             10



Actis


We have helped Actis develop their brand through
a variety of print and digital projects and, following
the success of this work, were asked to look at
developing a market leading corporate brochure
to convey their core messages and position them
as a global player.

With a clean and contemporary look, vibrant
colours and strong imagery, the brochure makes
use of an unusual format, including throw-outs,
to highlight each core message supported by
a relevant case study.
case studies                                                                                                                                                                                                                                                                                                11

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                                       biogendia leaflet aw:Layout 7/5/08
                                        biogendia leaflet aw:Layout    7/5/08 11:40 Page
                                                                                11:40 Page




Biogendia                                                                                      About Opaldia
                                                                                                 About Opaldia
                                                                                                  About Opaldia                                                            About QuantuMDx
                                                                                                                                                                             About QuantuMDx
                                                                                                                                                                              About QuantuMDx
                                                                                               Opaldia is thethe UK's premier
                                                                                                  Opaldia isis UK'sUK's premier
                                                                                                   Opaldia the premier            physicians or thethe general
                                                                                                                                     physicians or general
                                                                                                                                       physicians or the general           Biogendia is developing exciting QuantuMDx technology is isis
                                                                                                                                                                              Biogendia isis developing exciting QuantuMDx technology
                                                                                                                                                                               Biogendia developing exciting        QuantuMDx technology
                                                                                               private provider of genetic
                                                                                                  private provider of genetic
                                                                                                   private provider of genetic    public withwith highest
                                                                                                                                     public with the highest
                                                                                                                                       public the the highest              molecular diagnostic and and
                                                                                                                                                                              molecular diagnostic and
                                                                                                                                                                               molecular diagnostic            being developed to offer a a a
                                                                                                                                                                                                                  being developed to offer
                                                                                                                                                                                                                    being developed to offer
                                                                                               medicine and lifetime
                                                                                                  medicine and lifetime
                                                                                                   medicine and lifetime          standards of clinical carecare in
                                                                                                                                     standards of clinical care in
                                                                                                                                       standards of clinical in            screening technologies to to
                                                                                                                                                                              screening technologies to
                                                                                                                                                                               screening technologies          handheld, true true sample to
                                                                                                                                                                                                                  handheld, true sample to
                                                                                                                                                                                                                    handheld, sample to
                                                                                               wellness programs.
                                                                                                  wellness programs.
                                                                                                   wellness programs.             genetic health and screening
                                                                                                                                     genetic health and screening
                                                                                                                                       genetic health and screening        support thethe advancement
                                                                                                                                                                              support advancement
                                                                                                                                                                               support the advancement         result Point of CareCare (POC)
                                                                                                                                                                                                                  result Point of Care (POC)
                                                                                                                                                                                                                    result Point of (POC)
                                                                                                                                  services. WeWe also provide
                                                                                                                                     services. also also provide
                                                                                                                                       services. We provide                   and enhancement of Opaldia’s molecular diagnostic device
                                                                                                                                                                               and enhancement of Opaldia’s molecular diagnostic device
                                                                                                                                                                           and enhancement of Opaldia’s             molecular diagnostic device
                                                                                               Whilst mainly focusing on on
                                                                                                  Whilst mainly focusing on
                                                                                                   Whilst mainly focusing
                                                                                                                                  impartial, specialist-led
                                                                                                                                     impartial, specialist-led
                                                                                                                                       impartial, specialist-led           healthcare programs.
                                                                                                                                                                              healthcare programs.
                                                                                                                                                                               healthcare programs.            capable of label-free, multiplex
                                                                                                                                                                                                                  capable of label-free, multiplex
                                                                                                                                                                                                                    capable of label-free, multiplex
                                                                                               cancer services wewe also
                                                                                                  cancer services also also
                                                                                                   cancer services we
                                                                                                                                  information on on latest testing
                                                                                                                                     information latest testing
                                                                                                                                       information on latest testing                                           detection of up up thousands
                                                                                                                                                                                                                  detection of to to thousands
                                                                                                                                                                                                                    detection of up to thousands
Biogendia, a ground breaking                                                                   offer consultant-led clinics
                                                                                                  offer consultant-led clinics
                                                                                                   offer consultant-led clinics
                                                                                               and testing forfor other
                                                                                                  and testing other
                                                                                                   and testing for other
                                                                                                                                  and screening technologies
                                                                                                                                     and screening technologies
                                                                                                                                       and screening technologies
                                                                                                                                  and education and clearclear
                                                                                                                                     and education and clear
                                                                                                                                       and education and
                                                                                                                                                                           The The first of molecular
                                                                                                                                                                              The first ourour molecular
                                                                                                                                                                               first of of our molecular
                                                                                                                                                                           diagnostic products is isis
                                                                                                                                                                              diagnostic products
                                                                                                                                                                               diagnostic products
                                                                                                                                                                                                               of analytes, simultaneously.
                                                                                                                                                                                                                  of analytes, simultaneously.
                                                                                                                                                                                                                    of analytes, simultaneously.
                                                                                               hereditary conditions.
                                                                                                  hereditary conditions.
                                                                                                   hereditary conditions.                                                  QuantuMDx - a- - a chip
                                                                                                                                                                              QuantuMDx chip
                                                                                                                                                                               QuantuMDx a chip
                                                                                                                                  information on on prevention,
                                                                                                                                     information prevention,
                                                                                                                                       information on prevention,
genetics organisation set to                                                                   Our Our is tois to provide all our early detection and accurate
                                                                                                  Our aim is provide all ourour
                                                                                                   aim aim to provide all
                                                                                               customers whether patients,
                                                                                                                                     early detection and accurate
                                                                                                                                       early detection and accurate
                                                                                                  customers whether patients, diagnosis of disease.
                                                                                                   customers whether patients,       diagnosis of disease.
                                                                                                                                       diagnosis of disease.
                                                                                                                                                                           based diagnostic platform.
                                                                                                                                                                              based diagnostic platform.
                                                                                                                                                                               based diagnostic platform.
                                                                                                                                                                           With ourour global partners,
                                                                                                                                                                              With global partners,
                                                                                                                                                                               With our global partners,                                               Elaine Warburton   DIRECTOR      Biogendia Limited

revolutionise genetic diagnostics,                                                                                                                                                                                                                     T +44 (0)207 554 4052            27 Fitzroy Square
                                                                                                                                                                                                                                                       M +44 (0)791 22 06 1 06          London W1T 6ES
approached to the point to create                                                                                                                                                                                                                      F +44 (0)207 554 4057
                                                                                                                                                                                                                                                       E elaine.warburton@opaldia.com
                                                                                                                                                                                                                                                                                        United Kingdom

a distinctive identity for its new                                                                                                                                                                                                                     S elaine.warburton               www.biogendia.com

brand. Collateral produced
included a new brand identity,
corporate literature styling as                                                                                                   Our Our people
                                                                                                                                    Our people
                                                                                                                                      people
                                                                                                                                  Elaine Warburton
                                                                                                                                     Elaine Warburton
                                                                                                                                       Elaine Warburton                    Jonathan O’Halloran
                                                                                                                                                                              Jonathan O’Halloran
                                                                                                                                                                               Jonathan O’Halloran             Dr Dr James Mackay
                                                                                                                                                                                                                   James Mackay
                                                                                                                                                                                                                    Dr James Mackay
well as stationery and marketing                                                                                                  director
                                                                                                                                     director
                                                                                                                                       director
                                                                                                                                  co-founder
                                                                                                                                     co-founder
                                                                                                                                       co-founder
                                                                                                                                                                           chief scientific officer
                                                                                                                                                                              chief scientific officer
                                                                                                                                                                               chief scientific officer
                                                                                                                                                                           co-founder
                                                                                                                                                                              co-founder
                                                                                                                                                                               co-founder
                                                                                                                                                                                                               director
                                                                                                                                                                                                                  director
                                                                                                                                                                                                                    director
                                                                                                                                                                                                               co-founder
                                                                                                                                                                                                                  co-founder
                                                                                                                                                                                                                    co-founder

collateral for use at specialist                                                                                                  Elaine is anis an experienced
                                                                                                                                      Elaine is an experienced
                                                                                                                                        Elaine experienced
                                                                                                                                  healthcare director and is aisis a
                                                                                                                                      healthcare director and a
                                                                                                                                        healthcare director and
                                                                                                                                                                                 Jonathan possess an innate Dr Dr Mackaythethe UK’s only
                                                                                                                                                                           Jonathan possess an an innate
                                                                                                                                                                              Jonathan possess innate
                                                                                                                                                                           passion and understanding
                                                                                                                                                                              passion and understanding
                                                                                                                                                                                 passion and understanding
                                                                                                                                                                                                                    Mackay is isis UK’sUK’s only
                                                                                                                                                                                                                      Dr Mackay the only
                                                                                                                                                                                                                 accredited consultant
                                                                                                                                                                                                                    accredited consultant
                                                                                                                                                                                                                      accredited consultant
                                                                                                                                  qualified chartered accountant
                                                                                                                                      qualified chartered accountant
                                                                                                                                        qualified chartered accountant     of molecular biology and and
                                                                                                                                                                              of molecular biology and
                                                                                                                                                                                 of molecular biology            medical oncologist withwith
                                                                                                                                                                                                                    medical oncologist with
                                                                                                                                                                                                                      medical oncologist
international events.                                                                                                             withwith degrees in genetics and
                                                                                                                                      with degreesgenetics and
                                                                                                                                         degrees in in genetics and
                                                                                                                                  nursing. Together withwith her
                                                                                                                                      nursing. Together with her
                                                                                                                                        nursing. Together her
                                                                                                                                                                           other related sciences that that hasa special interest in cancer
                                                                                                                                                                              other related sciences that has
                                                                                                                                                                                 other related sciences has         a a special interest in cancer
                                                                                                                                                                                                                       special interest in cancer
                                                                                                                                                                              seen him develop a a diverse genetics. He He set up regional
                                                                                                                                                                           seenseen develop a diverse
                                                                                                                                                                                   him him develop diverse          genetics. set up regional
                                                                                                                                                                                                                      genetics. He set up regional
                                                                                                                                  fellow co-founders, she she
                                                                                                                                      fellow co-founders, she
                                                                                                                                        fellow co-founders,                   intellectual property portfolio. cancer genetics services
                                                                                                                                                                                 intellectual property portfolio. cancer genetics services
                                                                                                                                                                           intellectual property portfolio.           cancer genetics services
                                                                                                                                  launched Biogendia to realize
                                                                                                                                      launched Biogendia to realize
                                                                                                                                        launched Biogendia to realize      This This scientific expertise in a in Cambridge and London
                                                                                                                                                                              This scientific expertisea a
                                                                                                                                                                                  scientific expertise in in        inin Cambridge and London
                                                                                                                                                                                                                        Cambridge and London
                                                                                                                                  herher vision bringing medical
                                                                                                                                       vision of of bringing medical
                                                                                                                                        her vision of bringing medical        number of disparate sciences including developing a a a
                                                                                                                                                                           number of disparate sciences
                                                                                                                                                                                 number of disparate sciences       including developing
                                                                                                                                                                                                                      including developing
                                                                                                                                  genetics into into mainstream
                                                                                                                                      genetics into mainstream
                                                                                                                                        genetics mainstream                hashas led him co-invent thethe remote cancer genetics
                                                                                                                                                                                led him to to co-invent the
                                                                                                                                                                                 has led him to co-invent           remote cancer genetics
                                                                                                                                                                                                                      remote cancer genetics
Biogendia was originally a                                                                                                        healthcare delivery. The The result
                                                                                                                                      healthcare delivery. The result
                                                                                                                                        healthcare delivery. result
                                                                                                                                  of this being early detection
                                                                                                                                      of this being early detection
                                                                                                                                        of this being early detection
                                                                                                                                                                           QuantuMDx chip chip platform with service, using real time
                                                                                                                                                                              QuantuMDx chip platform with service, using real timetime
                                                                                                                                                                                 QuantuMDx platform with              service, using real
                                                                                                                                                                           Biogendia's partners. Previously, tele-conferencing technology,
                                                                                                                                                                              Biogendia's partners. Previously, tele-conferencing technology,
                                                                                                                                                                                 Biogendia's partners. Previously, tele-conferencing technology,

division of Opaldia, prior to an                                                                                                  of disease; targeted treatment
                                                                                                                                      of disease; targeted treatment
                                                                                                                                        of disease; targeted treatment
                                                                                                                                  to improve survival; and and
                                                                                                                                      to improve survival; and
                                                                                                                                        to improve survival;
                                                                                                                                                                           he he created and ran a a successfulbased in Great Ormond
                                                                                                                                                                              created and ran a successful
                                                                                                                                                                                 he created and ran successful      based inin Great Ormond
                                                                                                                                                                                                                      based Great Ormond
                                                                                                                                                                              National Referral Immunology Street Hospital NHSNHS Trust.
                                                                                                                                                                           National Referral Immunology
                                                                                                                                                                                 National Referral Immunology       Street Hospital NHS Trust.
                                                                                                                                                                                                                      Street Hospital Trust.
                                                                                                                                  ultimately empowering
                                                                                                                                      ultimately empowering
                                                                                                                                        ultimately empowering                 Laboratory and Allergy Clinic, He He holds honorary academic
                                                                                                                                                                           Laboratory and Allergy Clinic,
                                                                                                                                                                                 Laboratory and Allergy Clinic,      holds honorary academic
                                                                                                                                                                                                                      He holds honorary academic
MBO. We also designed the                                                                                                         individuals to taketake responsibility
                                                                                                                                      individuals to take responsibility
                                                                                                                                        individuals to responsibility
                                                                                                                                  forfor their health and well-being.
                                                                                                                                       theirtheir health well-being.
                                                                                                                                        for health and and well-being.
                                                                                                                                                                           forfor one thethe largest hospital posts bothboth in UKUK
                                                                                                                                                                               one one of largest hospital
                                                                                                                                                                                 for of of the largest hospital
                                                                                                                                                                           groups in thethe UK.
                                                                                                                                                                              groups inin UK. UK.
                                                                                                                                                                                 groups the
                                                                                                                                                                                                                    posts boththethe UK
                                                                                                                                                                                                                      posts in in the
                                                                                                                                                                                                                 and overseas.
                                                                                                                                                                                                                    and overseas.
                                                                                                                                                                                                                      and overseas.                    www.biogendia.com
original identity for Opaldia.                                                                                                    elaine.warburton@opaldia.com
                                                                                                                                     elaine.warburton@opaldia.com
                                                                                                                                       elaine.warburton@opaldia.com        jonathan.ohalloran@opaldia.com james.mackay@opaldia.com
                                                                                                                                                                              jonathan.ohalloran@opaldia.com james.mackay@opaldia.com
                                                                                                                                                                                jonathan.ohalloran@opaldia.com james.mackay@opaldia.com
case studies                                                                                                                                                                                                                                                                        12



British Land                                                                    02




Colmore Row Brochure


We were approached to design a promotional
                                                                                                                            Birmingham’s
brochure for the first signature architect tower                                                                            new signature
to be built in the centre of Birmingham.
                              York House
                                                                                                                            office building
                              45 Seymour Street
                              London W1H 7LX
                              www.britishland.com
                                                                                                                            103 Colmore Row, designed by Hamiltons and
                                                                                                                            developed by British Land, will be the most
                                                                                                                            modern and distinctive office building in
                                                                                                                            Birmingham. Offering occupiers 285,000 sq ft
                                                                                                                            of the most flexible yet sustainable space over

This also included the design of the identity                                                                               28 storeys, 103 Colmore Row will set a new
                                                                                                                            standard for office accommodation within the city.




which reflects the nature of the tower and its
its feature structure, the external light sabre,
which will be highly visible at night from all
areas of the city.

We also created a promotional microsite:                                                                                                                                                                                                   View from Colmore Row / Bennett's Hill




http:/ / www.103colmorerow.com

                         04                                                     08                                                                                                                             As the UK's second city, Birmingham
                                                                                                                                                                                                               and in particular the area surrounding
                                                                                                                                                                                                               103 Colmore Row is home to some of
                                                                                                                                                                                                               the largest UK and international
                                                                                                                                                                                                               companies.



                                                                                                                                                                                                               MAJOR OFFICE OCCUPIERS

                                                                                                                                                                                                                1   Wesleyan / Pinsent Masons

                                                                                                                                                                                                                2   Martineau Johnson /Ernst &
                                                                                                                                                                                                                    Young/Cobbetts LLP

                                                                                                                                                                                                                3   HBOS

                                                                                                                                                                                                                4   The Royal Bank of Scotland

                                                                                                                                                                                                                5   Royal & Sun Alliance

                                                                                                                                                                                                                6   Government Office for the
                                                                                                                                                                                                                    West Midlands

                                                                                                                                                                     9
                                                                                                                                                                                                                7   Barclays Bank Plc
                                                                                                                                                                             16
                                                                                                                                                                                                       1
                                                                                                                                                                                  8                        2
                                                                                                                                                                                                                8   Direct Line
                                                                                                                                                                15
                                                                                                                                                                                      7            5



                                                                                                                  4 3 2
                                                                                                                                                                                              6                 9   Price Waterhouse Coopers
                                                                                                                                                                             12
                                                                                                                                                                         4
                                                                                                                                                                                                               10   Lloyds TSB
                                                                                                                  MIN               MIN        MIN
                                                                                                                  WALK              WALK       WALK        11
                                                                                                                                                                                          3
                                                                                                                                                      10                                                       11   Eversheds

                                                                                                                                                                                                               12   Wragge & Co LLP
                                                                                                                                                           14

                                                                                                                                                                                              13
                                                                                                                                                                                                               13   HSBC

                                                                                                                                                                                                               14   DLA

                                                                                                                                                                                                               15   HFC Bank Plc

                                                                                                                                                                                                               16   KPMG




                                                                                     Each band represents the distance covered in one minute
                                                    View from Victoria Square
case studies                                                                                          13



British Science Association


Following a three-way creative pitch,
we were appointed to lead this rebrand
project for The BA (British Association for
the Advancement of Science), with the
first step involving a name change
to British Science Association.

Work included creating a completely new
logo, developing and implementing brand
guidelines, as well as re-working existing
sub-brand logos for many of the
Association’s departments and events
so that they worked with the new British
Science Association identity.
                                                                                             CREST
                                                    CITY OF BIRMINGHAM
                                                    4-9 SEPT 2010
                                                                                             Awards
The new look was launched with a plasma
screen presentation, also produced by to
the point, at a VIP reception held at the
House of Commons.                             please click here to view flash presentation
case studies                                                                                                                     14



Capital Shopping Centres




                                                                              NORWICH
                                                                                        CHAPELFIELD
                                                                                                      LEASING EVENT
                                                                                                      INVITATION
                                                                                                      Capital Shopping Centres


Our work for Capital Shopping
Centres started in June 2007
with conceptual work for the
stand design for the British
Council of Shopping Centres
trade show, which won ‘Best
Stand 2007’. This has led to us
designing and rebranding the
letting packs for all twelve of
their shopping centres, producing
a folder to hold the family and
updating the set every 6 months.    Creating places for tomorrow’s customer

We now work on an ongoing
basis for the marketing team.
case studies                                                                                                 15



CIPR                                               annual review 2008                   annual review 2008




                                                                        Strengthening
                                                                        the industry
The CIPR is the largest public
relations institute in Europe
with over 9,000 members from
                                    enabling
all sectors of the industry.        The industry
                                    to prosper
We've been working with the
CIPR since 1999, evolving their
identity and communications
from the original IPR identity
through to the new identity
launched when they received
Chartered status in 2005.
Featured is this year’s annual
report and the 2008 60 year
anniversary logo.

Other marketing materials
we design include event
literature and displays, training
programmes and Profile,
their membership magazine.
case studies                     16



CIPR – profile magazine


A bi-monthly membership
publication for the CIPR. Each
issue focuses on a key player
from the PR industry and a
shoot is commissioned for
the cover to put a face to the
‘profile’. Previously existing
as a newsletter and other
mailshots relating to events,
training and seminars, Profile
has been upgraded into a 28
page magazine.
case studies                                                                                                                                      17



EDF Energy            We had only just finished producing a    when they asked us to produce a            Burton brochure the intention was to
Cottam Plant          brochure for EDF to celebrated 40        similar document for its sister plant in   capture the character of the plant
40 year anniversary   years of Electricity production at its   Cottam which sat on the other side of      together with many of the stories and
brochure              West Burton plant in Nottinghamshire     the Trent from itself. As with the West    personalities that had emerged there.
case studies                        18



East Thames Hoardings


Concept design to raise
awareness of East Thames brand,
sub brands, local initiatives and
facilities coming to the area.
case studies                             19



EPSRC

We created the identity and
marketing material as part of a
high-profile campaign for the
Engineering and Physical Sciences
Research Council (EPSRC). The
IMPACT! campaign demonstrates
how complex science and research
projects have a positive effect on
our everyday lives, for communities
and the economy. Initial materials
included a pocket-size concertina
brochure, case studies, e-newsletters,
display materials and campaign ads.
> INVESTMENT
                                                                                   STRATEGY
case studies                                                                                                                                         20




                                        04                                                                                                                     05
Evolvence Capital                       evolvence capital    investment strategy                                               investment strategy   evolvence capital




To The Point beat agencies in London,
New York, Dubai and Mumbai to win
the account for Dubai based leading
alternative asset management
company, Evolvence Capital.




                                                            EVOLVENCE PLATFORM




                                                                                                            LEADER
                                                                                                              INNOVATOR
With 5 years experience in the
financial services sector, including
clients like 3i, we were well placed




                                        06                                                                                                                     07
                                                            Pioneering approach backed by
to understand their requirements.




                                                            exceptional organisation
                                        evolvence capital    investment strategy                                               investment strategy   evolvence capital
We have delivered fast and
appropriate solutions for their
immediate needs and are now




                                                            Evolvence Capital pursues innovation and
working on a more strategic approach




                                                            applies creativity to design investment
                                                            products. It was among one of the first asset
                                                            managers to create an India focused private
                                                            equity platform. With the establishment of
for their corporate communications.




                                                            Evolvence Education Holding, Evolvence Life
                                                            Sciences Fund and the Evolvence MENA Hedge
                                                            Fund, we are a leader in the development of
                                                            sector and product-targeted funds.

                                                            Our investment professionals are organized
                                                            in sector-focussed teams that work together
                                                            across geographies, industries and products.
Initial work has included refining




                                                            Evolvence Capital has invested in over 150
                                                            companies across every industry in its target
                                                            geography and generated significant return
                                                            on investments.
the existing logo, devising a colour




                                                            The Company has an established international
                                                            investor base drawn from North America,
                                                            Europe and the Middle East.
palette, styling and creating
templates for their printed




                                                                                                            LONG HISTORY AS A MARKET


                                                                                                             AND
powerpoint presentation, creating
display graphics and a corporate
brochure. We are currently creating
their new website.
case studies                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             21

                                                      General Dental Council - Report & Accounts                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            PITCH WIN
General Dental Council


The General Dental Council                                                                                                         GENERAL DENTAL COUNCIL
                                                                                                                                   annual report 2006
                                                                                                                                                                                                                                                                                                                      GENERAL DENTAL COUNCIL
                                                                                                                                                                                                                                                                                                                               annual report 2006
                                                                                                                                                                                                                                                                                                                                                                    GENERAL DENTAL COUNCIL
                                                                                                                                                                                                                                                                                                                                                                    annual report 2007
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              GENERAL DENTAL COUNCIL
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       annual report 2007

                                                     GENERAL DENTAL COUNCIL
(GDC) is the organisation which
                                                                                                                                   2                                                                                                                                                                                                           3                    20                                                                                                                                                                                                                                                                                                                                                21


                                                     protecting patients, regulating the dental team
                                                     www.gdc-uk.org                                                                                                                               FIRST STEPS                                                           with non-European qualifications have an individual
                                                                                                                                                                                                                                                                        assessment of their qualifications and experience by our
                                                                                                                                                                                                                                                                        panel of trained professional assessors before they can
                                                                                                                                                                                                                                                                        register with us. In 2007 we registered 52 dentists and 33




regulates dental professionals
                                                                                                                                                                                                  Knowledge, skills and professionalism – it’s one our jobs to          dental care professionals following an individual assessment.
                                                                                                                                                                                                  make sure prospective dentists and dental care professionals
                                                                                                                                                                           You have to assume

                                                                                                                                   01                                                                                                                                                                                                                               07                                                                Facts and Figures
                                                                                                                                                                                                  get the right training so they develop all three.                     For dentists from outside Europe, there is an exam. The




                                                                                                                                                                                                                                                                                                                                                    annual report
                                                                                                                                                                                                                                                                        Overseas Registration Examination was launched in 2007
                                                                                                                                                               your dentist and their team know   We start by setting the criteria that degree programmes and           and replaced our previous exam system for overseas


                                                                                                                                                               what they’re doing, that they’re
                                                                                                                                                                                                  training courses must comply with. If on paper a new course
                                                                                                                                                                                                  meets our requirements, we provisionally approve it. We will
                                                                                                                                                                                                                                                                        dentists. The ORE is rigorous, testing candidates at UK
                                                                                                                                                                                                                                                                        graduate level. The system is also able to cope with                                                                                                          Our registers
in the United Kingdom. They
                                                                                                                                                                                                  then thoroughly inspect the course once it is up and running,         fluctuations in demand much better than its predecessor

                                                                                                                                                               properly trained                   and before the first group of students qualifies, to ensure the
                                                                                                                                                                                                  training is sound. And we will inspect it regularly, on an
                                                                                                                                                                                                                                                                        and means a more streamlined process for candidates.

                                                                                                                                                                                                  ongoing basis, after that.                                            Just as important is ensuring that standards remain high
                                                                                                                                                                                                                                                                        once a dentist or dental professional is registered with us.
                                                                                                                                                                                                  In 2007, we approved seven new courses. Not all of these              Our continuing professional development requirements,
                                                                                                                                                                                                  were approved first time. We are rigorous – we need to be,            standards guidance, fitness to practise procedures, and in
                                                                                                                                                                                                  patient protection is paramount. If a training course doesn’t         the future revalidation, all play their part - of which more, later.                                 Dentists and dental care professionals                                                  3. Dentists added to the register in 2007                                                  6. Dentists – where they qualified                                          The Specialist Lists

required a more strategic                                                                                                                                                                         meet our requirements, we turn it down. But we give
                                                                                                                                                                                                  guidance on where it falls short, so training providers can
                                                                                                                                                                                                  reapply for approval.

                                                                                                                                                                                                  Among the courses we inspected in 2007 were the first
                                                                                                                                                                                                  groundbreaking four-year graduate-entry dentistry training
                                                                                                                                                                                                                                                                            Focus on education

                                                                                                                                                                                                                                                                            Is there more we could be doing to ensure the
                                                                                                                                                                                                                                                                                                                                                                             joining our registers in 2007
                                                                                                                                                                                                                                                                                                                                                                             1. Dentists and dental care professionals added to our
                                                                                                                                                                                                                                                                                                                                                                             registers in 2007
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Female
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         1,263
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Male
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                UK 26,521
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            9. Breakdown of Specialist Lists on 31 December 2007


                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Dental and
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            Maxillofacial Radiology   26

                                                                                                                                                                                                  programmes at the Peninsula Dental School in Devon and                    professionals joining our registers are up to standard?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         1,100                                                                                                                                              Dental Public Health           125
                                                                                                                                                                                                                                                                                                                                                                                              2359




approach to their report and
                                                                                                                                                                                                                                                                                                                                                                             Dentists
                                                                                                                                                                                                  the University of Central Lancashire. These courses are a                 We’ve been asking ourselves this question as part of a                                                                                                                                                                                                                              European Economic Area 5053                                                 Endodontics                   198
                                                                                                                                                                                                  ‘first’ in dentistry so we will inspect them each year until the          major review of our role in education, launched in 2007.                                         Dental care
                                                                                                                                                                                                  first students graduate. You can be sure that the 100 or so new                                                                                                                                                                                    15783
                                                                                                                                                                                                                                                                            As a result, our focus is likely to shift from stipulating                                       professionals
                                                                                                                                                                                                                                                                                                                                                                                                                                                                     4. Dental care professionals added to the register in 2007                                                                                                             Oral Medicine                 85
                                                                                                                                                                                                  dentists graduating from these two schools in 2011 will have been         what training providers teach, to an approach based                                              Breakdown of
                                                                                                                                                                                                  trained to the high standards the GDC and the public expect.              on learning outcomes. We would define what a newly                                               dental care                                                                                                                                                                        International Qualifying Examination 1544*                                  Oral Microbiology         6
                                                                                                                                                                                                                                                                                                                                                                             professionals
                                                                                                                                                                                                                                                                            qualified dentist or dental technician or dental hygienist
                                                                                                                                                                                                  Training for dental care professionals was also a big focus for           should be able to do and what skills and attributes                                                                                                  60                           1367
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Female                                                                                                                                            Oral Pathology                32

                                                                                                                                                                                                  us in 2007, with inspections of eight dental hygiene and
                                                                                                                                                                                                                                                                                                                                                                                                Clinical dental technicians              Dental technicians
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          14,464


accounts to ensure that their key
                                                                                                                                                                                                                                                                            they need. It would be up to individual training providers                                                          Dental hygienists               379      Dental therapists     230                                                                                                                                                                          Oral Surgery                                      794
                                                                                                                                                                                                                                                                                                                                                                                                                              14036                                                                                                                             Overseas 2301**
                                                                                                                                                                                                  therapy schools and dental technology colleges. An                        to design their curriculum to deliver this outcome.
                                                                                                                                                                                                                                                                                                                                                                                                Dental nurses
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          Male
                                                                                                                                                                                                  extensive inspection programme continues into 2008. All our               This approach would encourage innovation and ensure                                                                                                                                                           1,319                                                                 * Dentists from outside Europe have to pass a GDC examination before they   Orthodontics                                                      1182
                                                                                                                                                                                                  inspection reports, with our findings and recommendations                                                                                                                  Some dental care professionals registered in more than one category                                                                                                                   are eligible to register.
                                                                                                                                                                                                                                                                            students learn what they need to.                                                                                                                                                                                                                                                   ** European dentists who have qualified outside Europe are entitled to an   Paediatric Dentistry               232
                                                                                                                                                                                                  to the training provider, are available on our website.                                                                                                                                                                                                                                                                                                          individual assessment.

                                                                                                                                                                                                                                                                            But training can’t replicate 100 per cent the realities of                                                                                                                                                                                                                                                                                                      Periodontics                         295
                                                                                                                                                                                                  In 2006 we began paper-based annual monitoring of dental                  working life. We’ve been considering the need for an
                                                                                                                                                                                                  schools to supplement our physical inspections. We took this              assessment period for everyone joining our registers.                                            2. Dentists added to the register in 2007 – where they                                  How our registers looked at the end                                                        7. Dentists - gender breakdown                                              Prosthodontics                             388




messages were communicated
                                                                                                                                                                                                  a step further in 2007 with targeted questions for particular             Under our proposals, all new registrants would hold                                              qualified                                                                               of the year                                                                                                                                                            Restorative Dentistry                297
                                                                                                                                                                                                  schools, following up on recommendations we had made                      ‘provisional registration’ and would work within certain
                                                                                                                                                                                                  after our last inspection. We plan to roll this out to institutions       parameters. They would then need to pass an                                                                                                                                              5. Breakdown of the registers at 31 December 2007
                                                                                                                                                                                                  training dental care professionals from autumn 2008.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Male
                                                                                                                                                                                                                                                                            assessment before they could move on to ‘full
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      21,597

                                                                                                        While you’re busy going                                                                                                                                             registration’ and work without restriction. This concept                                         UK 971




                                                     07
                                     annual report



                                                                                                                                                                                                  Students don’t register with us until they qualify, but we have           was the subject of a public consultation at the end of                                                                                                                                   Dentists                                                                       35,419
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      Female
                                                                                                                                                                                                  been looking at how we can establish closer links with them               2007 and our work on this continues in 2008.                                                                                                                                                                                                                                                              1,382


clearly to the people they are
                                                                                                                                                                                                  while they train. In 2007 we started working on guidelines for                                                                                                                                                                                                     Dental care
                                                                                                                                                                                                  training providers and students on the professional behaviours                                                                                                             European Economic Area 1012                                                             professionals
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           21,727



                                                                                              about your work, you can feel safe
                                                                                                                                   Patient protection is                                          expected of trainee dentists and dental care professionals.                                                                                                                                                                                                        Breakdown of                                                                               8. Dental care professionals - gender breakdown
                                                                                                                                   paramount. If a training                                                                                                                                                                                                                                                                                                          dental care
                                                                                                                                                                                                                                                                                                                                                                                                                                                                     professionals
                                                                                                                                   course doesn’t meet                                            For dentists and dental care professionals who come to work
                                                                                                                                                                                                                                                                                                                                                                             International Qualifying Examination 267*
                                                                                                                                   our requirements, we                                           in the UK from abroad there are other checks and balances.                                                                                                                                                                                                                         Clinical dental technicians      59            Dental technicians   1442
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Female

                                                                                              in the knowledge that we’re busy
                                                                                                                                   turn it down. But we                                           Under European law, Europeans with European qualifications                                                                                                                                                                                                                         Dental hygienists              5160            Dental therapists     977
                                                                                                                                   give guidance on                                               can register with us to work in the UK with no further                                                                                                                                                                                                                             Dental nurses                 14757                                                             20,219


there to protect – the UK public                                                              going about ours
                                                                                                                                   where it falls short, so
                                                                                                                                   training providers can
                                                                                                                                   reapply for approval.
                                                                                                                                                                                                  assessment of their training. The standards have been set
                                                                                                                                                                                                  and are governed by the European Commission. Europeans
                                                                                                                                                                                                                                                                                                                                                                             Overseas 113**
                                                                                                                                                                                                                                                                                                                                                                             * Dentists from outside Europe have to pass a GDC examination before they
                                                                                                                                                                                                                                                                                                                                                                                are eligible to register.
                                                                                                                                                                                                                                                                                                                                                                             ** European dentists who have qualified outside Europe are entitled to an
                                                                                                                                                                                                                                                                                                                                                                                individual assessment.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     Male
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     1,508




at large.
                                                                                                                                   GENERAL DENTAL COUNCIL                                                                                                                                                             GENERAL DENTAL COUNCIL                             GENERAL DENTAL COUNCIL                                                                                                                                                                                                                                                                                                        GENERAL DENTAL COUNCIL
                                                                                                                                   annual report 2006                                                                                                                                                                          annual report 2006                        annual report 2006                                                                                                                                                                                                                                                                                                                     annual report 2006

                                                                                                                                   6                                                                                                                                                                                                           7                         8                                                                                                                                                                                                                                                                                                                                                      9




Previous accounts had focused                                                                                                                                                                     KEEPING UP TO DATE
                                                                                                                                                                                                  A dentist or dental care professional can’t get on our lists
                                                                                                                                                                                                                                                                        complete a five-year cycle (10,565 of them). Over 99 per
                                                                                                                                                                                                                                                                        cent (10,276) had met the requirements to complete at least
                                                                                                                                                                                                                                                                        250 hours of CPD, including at least 75 verifiable hours.

                                                                                                                                                                                                                                                                        Initial scepticism among some dentists has evolved into a
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           GUIDING GOOD PRACTICE
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           All patients are entitled to high standards of professional and
                                                                                                                                                                                                  unless they have demonstrated they have met the standards             real enthusiasm for learning. Our CPD audit found that                                                                                                                                                                                                                                                                                                                             personal conduct from those who provide their dental care.




on more traditional imagery such                                                                                                                                                                  we set. They can’t stay on our lists unless they demonstrate          many dentists were doing more than the legal minimum,                                                                                                                                                                                                                                                                                                                              We provide guidance on the standards dentists and dental
                                                                                                                                                                                                  they are keeping up to date professionally.                           often considerably more. And over 20 per cent of dentists’                                                                                                                                                                                                                                                                                                                         care professionals should live up to. When someone registers
                                                                                                                                                                                                                                                                        verifiable CPD had been completed in three core subjects –                                                                                                                                                                                                                                                                                                                         with us they are committing to uphold these standards.
                                                                                                                                                                                                  Continuing professional development (CPD) is critical.                medical emergencies, disinfection and decontamination,
                                                                                                                                                                                                  For dentists it has been compulsory since 2002.                       and radiography and radiation protection. In 2007 we                                                                                                                                                                                                                                                                                                                               Developing guidance is a continuing process. For instance,
                                                                                                                                                                                                                                                                        introduced these as subjects we recommend all dentists                                                                                                                                                                                                                                                                                                                             during 2007 we consulted on issues of management
                                                                                                                                                                                                  Before compulsory CPD, a dentist could effectively register           cover. That dentists had already been incorporating them                                                                                                                                                                                                                                                                                                                           responsibility (now published), and issued guidance to all




as big smiles with white teeth but
                                                                                                                                                                                                  for life, with no regulated requirement to gain more skills or        in their CPD activities was great news.                                                                                                                                                                                                                                                                                                                                            dentists and dental care professionals associated with,
                                                                                                                                                                                                  knowledge. Now with CPD, and in time with revalidation,                                                                                                                                                                                                                                                                                                                                                                                                  undertaking or involved in, clinical trials and research.
                                                                                                                                                                                                  we can give the public greater assurances about the people            On the flip side, there were a small number of dentists who                                                                                                                                                                                                                                                                                                                        We also collaborated with the consumer organisation
                                                                                                                                                                                                  providing their dental care.                                          failed to meet the requirements. Of the 10,565 dentists in                                                                                                                                                                                                                                                                                                                         Which? to help inform the public about the potential risks
                                                                                                                                                                                                                                                                        the cycle, we gave 234 further time (as required by the rules)                                                                                                                                                                                                                                                                                                                     of tooth whitening at the hands of non-registered
                                                                                                                                                                                                  Our CPD requirements were rolled out to dentists in stages,           to complete a shortfall in their hours. Most did. We removed                                                                                                                                                                                                                                                                                                                       professionals (more on this shortly).
                                                                                                                                                                                                  in a series of five-year cycles, starting in 2002. Dentists have      60 dentists from the register for not meeting the
                                                                                                                                                                                                  to send us a statement each year, letting us know how                 requirements. In a culture that demands that professionals                                                                                                                                                                                                                                                                                                                         But promoting professionalism is not a question of setting



we focused on patient protection                                                                                                                                                                  many hours of CPD they have completed. In early 2007,
                                                                                                                                                                                                  we collected CPD statements from the first dentists to
                                                                                                                                                                                                                                                                        actively demonstrate that they remain competent, that
                                                                                                                                                                                                                                                                        there were so few is very reassuring.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           standards and putting our feet up. We provide guidance to,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           and support those, who train the dentists and dental care
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           professionals of the future. Newly qualified dentists on
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           vocational training (a requirement for any dentist who wants
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           to work in the NHS) visit the GDC in small groups to hear
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           more about what we do and what we expect of them
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           professionally. We had 45 such visits last year.




as a number one priority. By
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Our newsletter, the GDC Gazette, includes summaries




                                                                                                                                   03
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           of recent cases where people have fallen foul of our

                                                                                                                                                                     I assume my dentist is up to date                                                                                                                                                                                                                                                                                                                                                                                                                                                     standards, highlighting lessons to learn from.



                                                                                                                                                              and knows about the latest techniques                                                                                                                                                                      When someone registers
                                                                                                                                                                                                                                                                                                                                                                         with us they are
                                                                                                                                                                                                                                                                                                                                                                         committing to uphold
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                Defining who can do what




introducing everyday people in                                                                                                                                                                                                                                                                                                                                           these standards                                                                                                                                                                                                                                                                        Our guidance to dentists and dental care professionals
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                states that they can work ‘within the limits of their
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                competence’. This was a sound idea in theory, when
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                we published the guidance in 2005, allowing individuals
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                to develop and extend their roles easily. But many




                                                                                                                                                                                                                                                                                                                                                                         04
                                                                                                                                                                                                                                                                             Spotlight on revalidation
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                people are unclear about what they can and can’t do,
                                                                                                                                                                                                                                                                             Putting in place CPD requirements for the whole dental team is a
                                                                                                                                                                                                                                                                                                                                                                                                                                                    The dental nurse at the practice does                                                                                                                                                                       which isn’t good for patients. In 2007 we set up a



everyday situations, supported by                                                                                                                                                                    CPD and dental care professionals

                                                                                                                                                                                                     In 2007, we agreed compulsory CPD requirements for
                                                                                                                                                                                                     dental care professionals. Under the requirements,
                                                                                                                                                                                                                                                                             major step forward. The breakthrough will be the introduction of
                                                                                                                                                                                                                                                                             ‘revalidation’. Revalidation will require dentists and dental care
                                                                                                                                                                                                                                                                             professionals to actively demonstrate on a regular basis that they
                                                                                                                                                                                                                                                                             meet the standard necessary to stay on our registers. It will give
                                                                                                                                                                                                                                                                             patients the assurances they expect and deserve. In 2007 we
                                                                                                                                                                                                                                                                             made significant progress on this initiative and are on track to run
                                                                                                                                                                                                                                                                                                                                                                                                                                          a great job – she’s extremely professional
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                special working group to help put this right by defining
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                the skills that each professional group should have at
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                the point of qualification, the skills each group may
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                develop throughout their career, and the skills which
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                should be ‘reserved’ to particular groups.

                                                                                                                                                                                                     dental care professionals need to complete and record                   a pilot revalidation scheme in 2009. We are consulting widely on                                                                                                                                                                                                                                                                                                                   The group considered other issues too, including which




large typographic quotes, we
                                                                                                                                                                                                     at least 150 hours of CPD every five years, including at                how we introduce revalidation, and aim to develop it in partnership                                                                                                                                                                                                                                                                                                                members of the dental team should be able to carry out
                                                                                                                                                                                                     least 50 hours of verifiable CPD. There are recommended                 with the profession. We know it must be simple, flexible and                                                                                                                                                                                                                                                                                                                       tooth whitening and how we should view dentists
                                                                                                                                                                                                     core subjects too. We are confident that dental care                    proportionate to the benefit, placing no unnecessary burdens on                                                                                                                                                                                                                                                                                                                    offering procedures beyond the usual realms of
                                                                                                                                                                                                     professionals will embrace compulsory CPD in the same                   people. We will use local quality assurance mechanisms and                                                                                                                                                                                                                                                                                                                         dentistry, like Botox and collagen. The group’s work
                                                                                                                                   Now with CPD, and in
                                                                                                                                                                                                     way as dentists. It is worth pointing out that in response              locally gathered evidence wherever possible and appropriate.                                                                                                                                                                                                                                                                                                                       should clarify who can do what for everyone’s benefit.
                                                                                                                                   time with revalidation,
                                                                                                                                                                                                     to concerns, we changed the way we are introducing it                   The public interest always comes first. In May 2007, 100 or so                                                                                                                                                                                                                                                                                                                     New guidance will be published in 2008.
                                                                                                                                   we can give the public
                                                                                                                                   greater assurances about                                          – rather than staggering the start dates for different                  dentists and dental care professionals turned out to a workshop




were able to convey the message
                                                                                                                                   the people providing                                              groups, everyone’s first cycle starts on 1 August 2008.                 we held on revalidation at the British Dental Association’s annual
                                                                                                                                   their dental care.                                                                                                                        conference in Harrogate. The views they shared with us have
                                                                                                                                                                                                                                                                             been a fantastic help as we develop our proposals.




that UK dental patients could get
on with their lives safe in the
knowledge that GDC would be
looking after their interests.
case studies                         22



Hammerson


Hammerson approached us to
produce a brochure intended as a
leave behind for Swansea Council
members as part of their tender
for the proposed £300m
development of Swansea City
centre and waterfront area.

The competition was fierce
and Hammerson wanted the
document to be memorable and
boldly highlight the difference of
their pitch compared with the
competition. Our solution was
simple. The message to the
council was that this was to be a
one-time opportunity, with a need
to get things right straight away
and no room for errors, hence
the bold front cover phrase
‘no compromise’.
case studies                                                                                                                                                                                                                                                                                                                                                                                                                                                      23


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ICAEW Report & Accounts


To the point won a three way
pitch in order to secure the design                                                                            BUILDING BUSINESS CONFIDENCE
                                                                                                               ANNUAL REVIEW 2007

and production of The Institute of
Chartered Accountants for England
                                                                                                                                                                                                                        DID YOU KNOW IN 2007...
and Wales’ Report & Accounts.
We were informed that we won
                                                                                                                                                                                                                         We launched the            We had the               We made it               Our District     We delivered         Our Business       We had             We won a £1m      The ICAEW         We offered the   Our membership
                                                                                                                                                                                                                         updated syllabus           highest number           more flexible            Societies        the first in-depth   Confidence         just under         tender from the   Foundation,       ACA in China,    exceeded 130,000
                                                                                                                                                                                                                         for the ACA on             of students and          for small and            attracted over   analysis of          Monitor was        2,300,000 visits   World Bank to     launched in       Russia and       for the first time?
                                                                                                                                                                                                                         time and on                newly qualified          medium sized             100,000          the impact           one of the first   to our website,    raise standards   June, received    Malaysia?


the pitch based on our creative
                                                                                                                                                                                                                         budget?                    members in               firms to train           attendees to     of International     major economic     responded          across the        over £1.3m
                                                                                                                                                                                                                                                    26 years?                our students?            over 2,000       Financial            indicators         to almost          Bangladesh        in pledges,
                                                                                                                                                                                                                                                                                                      courses and      Reporting            to predict the     100,000 member     accountancy       enabling us
                                                                                                                                                                                                                                                                                                      events across    Standards across     impact of          enquiries and      profession?       to invest in


approach and strategic thinking.                                                                                                                                                                                                                                                                      the UK?          Europe on behalf
                                                                                                                                                                                                                                                                                                                       of the European
                                                                                                                                                                                                                                                                                                                       Commission?
                                                                                                                                                                                                                                                                                                                                            the US credit
                                                                                                                                                                                                                                                                                                                                            crunch on
                                                                                                                                                                                                                                                                                                                                            UK business?
                                                                                                                                                                                                                                                                                                                                                               our monthly
                                                                                                                                                                                                                                                                                                                                                               alerts were
                                                                                                                                                                                                                                                                                                                                                               viewed over
                                                                                                                                                                                                                                                                                                                                                               1,000,000 times?
                                                                                                                                                                                                                                                                                                                                                                                                    scholarships,
                                                                                                                                                                                                                                                                                                                                                                                                    research funds,
                                                                                                                                                                                                                                                                                                                                                                                                    bursaries and
                                                                                                                                                                                                                                                                                                                                                                                                    our library?


This has subsequently led to us
wining further projects for the              Chartered Accountants’ Hall
                                             PO Box 433, Moorgate Place,
                                             London EC2P 2BJ

                                             T +44 (0)20 7920 8100


institute including a branding and           F +44 (0)20 7920 0547
                                             DX DX 877 London/City

                                             www.icaew.com



marketing concept for their new
                                             OTHPLM7145 04/08                                      Ref: 7822




                                                                                                                                                                                                                        02 ANNUAL REVIEW 2007                                                                                                                                                                                                       ANNUAL REVIEW 2007 03




business space and an internal
                                      7822 R&A v19.qxd:Layout 1       16/10/08   10:29   Page 11

communications campaign and
strategy for their staff.                    BUILDING BUSINESS                                                                                                                                                             BUILDING BUSINESS
                                             CONFIDENCE THROUGH                                                                                                                                                            CONFIDENCE THROUGH
                                             WORLD-CLASS                                                                                                                                                                   PROFESSIONAL STANDARDS
                                             QUALIFICATIONS…                                                                                                                                                               AND PUBLIC INTEREST
                                                                                                                                                                                                                           ACTIVITY…
                                                                                                                                                                                                                           A key part of what we stand for           Our public interest activity also
                                                                                                                                                                                                                           is the public interest. The work          extends to the work which we
                                                                                                                                                                                                                           undertaken by our professional            undertake with organisations such
                                                                                                                                                                                                                           standards staff ensures that the          as the Charities Aid Foundation
                                                                                                                                                                                                                           public can be confident that, in          and the Investor Relations Society
                                                                                                                                                                                                                           using the services of a chartered         to encourage and promote best
                                                                                                                                                                                                                           accountant, they will receive first       practice in online reporting.
                                                                                                                                    The single biggest priority for the    The campaign ran in the national                rate advice and support backed
                                                                                                                                    Institute in 2007 was the launch       broadsheets as well as The                      by a rigorous programme of                Our financial capability initiative
                                                                                                                                    of our revised ACA following two       Economistand appeared in tube                   Practice Assurance and Continuing         which was piloted in 2007 aims to
                                                                                                                                    years of extensive research and        and railway stations as well as                 Professional Development. As part         provide members with the training
                                                                                                                                    development. We achieved this on       taxis across London, university                 of this commitment to ensuring            and support they need to mentor
                                                                                                                                    time and on budget in September.       campus cinemas and on YouTube.                  public confidence across all that         those responsible for delivering
                                                                                                                                                                           As well as promoting the benefits               we do, in 2007 we also took the           financial literacy in the classroom.
                                                                                                                                    The new qualification builds on the    of training ACAs the campaign                   decision to move to open
                                                                                                                                    strengths of the ACA while making      focused on the business benefits of             disciplinary hearings.                    Our work with organisations such as
                                                                                                                                    it more flexible and economic for      employing chartered accountants.                                                          the World Bank is helping spread
                                                                                                                                    training organisations to recruit                                                      As an Institute we must also              best practice across emerging
                                                                                                                                    students. Ethics is very much at       The response so far has been                    strive to ensure that our regulatory      markets. We are also involved
                                                                                                                                    the heart of the syllabus and the      positive both in terms of hits on               regimes are proportionate and             with public policy development,
                                                                                                                                    qualification is now also more         our website and enquiries from                  do not cause undue burden                 including through our wider
                                                                                                                                    international in focus.                existing and potential training                 on members.                               thought leadership activity.
                                                                                                                                                                           bodies as well as prospective
                                                                                                                                    In 2007 we offered the ACA             students. A second phase of                     Following a major review of our           Research undertaken in conjunction
                                                                                                                                    in Cyprus, China, Russia and           this campaign is scheduled                      practising certificate and professional   with a number of other professional
                                                                                                                                    Malaysia. We also focused hard         for the first half of 2008.                     indemnity insurance procedures            bodies towards the end of 2007
                                                                                                                                    on our home market with a                                                              we revised these in 2007 using            suggests that we need to work hard
                                                                                                                                    view to encouraging smaller            By the end of the year we had                   a risk based model. We are now            to maintain our public interest remit.
                                                                                                                                    practitioners to train students.       successfully recruited 5,057 new                implementing the revised scheme           It is through this type of activity
                                                                                                                                                                           students in 26 countries, including             in a way that eases the burden            that we can ensure we continue
                                                                                                                                    In May, in support of this activity,   4,683 in the UK, enabling the                   of compliance while ensuring              to meet our Charter obligations.
                                                                                                                                    we launched our first major            Institute to exceed its growth                  we maintain public trust in
                                                                                                                                    advertising campaign to promote        targets for the year significantly.             our regulatory systems.
                                                                                                                                    the value of the ACA across the

                                                                The new qualification builds on the strengths                       business community.                    In parallel with the launch of
                                                                                                                                                                           the revised ACA we continued
                                                                                                                                                                           to market our qualifications in


                                                                of the ACA while making it more flexible and
                                                                                                                                                                           corporate finance, IFRS and
                                                                                                                                                                           charities accounting as well as



                                                                economic for training organisations to recruit
                                                                                                                                                                           the Diploma in Financial Strategy
                                                                                                                                                                           we offer in conjunction with the
                                                                                                                                                                           Oxford University Business School.
                                                                                                                                                                                                                                                                      The work undertaken by our professional standards staff ensures
                                                                                                                                                                                                                                                                      that the public can be confident that, in using the services of a
                                                                                                                                                                           We also translated our IFRS
                                                                                                                                                                           qualification into Mandarin

                                                                students. Ethics is very much at the heart of the                                                          to meet demand in China.




                                                                syllabus and the qualification is now also more
                                                                                                                                                                           Taken together they move the
                                                                                                                                                                           Institute from being a one product
                                                                                                                                                                           organisation to being an organisation
                                                                                                                                                                                                                                                                      chartered accountant, they will receive first rate advice and
                                                                international in focus.
                                                                                                                                                                           with a portfolio of qualifications
                                                                                                                                                                           relevant to the market.                                                                    support backed by a rigorous programme of Practice Assurance
                                                                                                                                                                                                                                                                      and Continuing Professional Development.
                                           08 ANNUAL REVIEW 2007                                                                                                                           ANNUAL REVIEW 2007 09         14 ANNUAL REVIEW 2007                                                                                                                                                                                                      ANNUAL REVIEW 2007 15
case studies                                                                                                                                                                                                                                    24



ICAEW Internal
Communications                                                                                                                                                                               Despite the economic downturn, which has
                                                                                                                                                                                             been deeply unsettling for everyone, I am
                                                                                                                                                                                             delighted with the progress that we have all
                                                                                                                                                                                             made. I would like to thank you for your


Campaign                                                                                                                                                                                     contribution to what we achieved in 2008.

                                                                                                                                                                                             It’s vital that we are aware of our
                                                                                                                                                                                             competitive environment and respond
                                                                                                                                                                                             to new opportunities and market changes
                                                                                                                                                                                             as they arise. With this in mind, we have
                                                                                                                                                                                             developed our key priorities for 2009

                                        Because of                                                                                                                                           and a plan of action to help us achieve
                                                                                                                                                                                             our goals.

                                                                                                                                   YOUR HARD WORK
                                       [Forename                                                                                   PAYS DIVIDENDS                                        YOU’RE OUR
Having worked closely on external      Surname]                                                                                                                                          GREATEST ASSET
communications, we were well                                                                                                               In 2008 we laid firm foundations for the
                                                                                                                                                                                             This booklet shares some of our many
                                                                                                                                                                                             successes in 2008, outlines our strategy
                                                                                                                                                                                             and summarises our operational plan.
                                                                                                                                           implementation of our long-term plans.            Building on our strengths, which involves


positioned to understand the values
                                                                                                                                           We described it as a ‘compelling’ year            continuing to work together as a single
                                                                                                                                           and made significant progress on our key          team, is crucial to our success and to the
                                                                                                                                           priorities. Although we did not achieve           delivery of our challenging strategy. We all
                                                                                                                                           some of the targets in the 12-month period,       have a role to play in delivering the activities
                                                                                                                                           especially in the growth area, we should          that are key to growing the organisation

and change programme that ICAEW                                                                                                            all feel proud of what we have achieved,
                                                                                                                                           in what were challenging economic times.
                                                                                                                                                                                             and safeguarding our future.

                                                                                                                                                                                             I look forward to working with you to achieve
                                                                                                                                                                                             our goals during 2009 and to ensure that
                                                                                                                                                                                             people can do business with confidence.

needed to communicate to their                                                                                                                                                               Best wishes
                                                                                                                                                                                             Michael DM Izza
                                                                                                                                                                                             Chief Executive

staff. With internal refurbishment
and graphics, digital comms and                                    PEOPLE CAN DO BUSINESS
                                                                         WITH CONFIDENCE




support literature, staff have been
kept informed and motivated           Individually Personalised Booklet
through testing times.




                                                                   KEY PRIORITIES
                                                                        FOR 2009




                                        Cultural change
                                        Qualifications
                                        Growth
                                        Thought leadership
                                        Member services                                                                                                                                     click the image to view
                                        International
                                        Technology
                                        Brand and communications
                                                                                            BECAUSE OF US
                                                                                            PEOPLE CAN DO BUSINESS
                                                                                            WITH CONFIDENCE
                                                                                                                                                                                            a demo of the ICAEW
                                                                                                                                                                                            screensaver
                                      Posters                                                                        Screensaver
case studies                                                           25



The Business Centre
branding, interior
graphics and showreel

We won a two way pitch to brand
the new business centre at the
ICAEW. This included interior
graphics, signage and the design,
storyboarding and production of a
showreel that is on display in the
main reception area.
The brief was to create a world
class business space that would
elevate the institution and make it
feel more dynamic and relevant in
todays business environment. Our
solution was something that was
simple, stylish and timeless that
would appeal to the modernists
and traditionalists alike.




                                      click to view the video online
case studies                          26



Lab in a Lorry


Lab in a Lorry was initiated by
the Schlumberger Foundation
and the Institute of Physics to
give young people the chance to
explore science through hands-on
experiments. The programme is
guided by volunteers who want
to share their passion for science
and their curiosity about the
world we live in.

To the point developed the
existing logo and introduced the
new circle icons and straplines
to appeal to the target audience,
school children aged between
11 and 16 years of age. We also
produced guidelines, created
lorry liveries and graphics for the
interiors, designed the website
and produced marketing material
for promotion prior to and during
the tour.
case studies                            27



Land Securities


Land Securities is a highly
respected, innovative property
developer which is very selective
about the design consultancies it
works with. It is important that
the people they work with share
the same vision in terms of
creativity, innovation and quality of
execution. We have worked with
Land Securities for eight years
and within that period we have
covered a broad spectrum of work
that includes:

• Internal and external
  communications
• Exhibitions and interiors
• Public consultation
  communications
• Site specific identities
• Development marketing
• Presentations and digital
  showreels
• Hoardings
case studies                       28



Land Securities
Christ’s Lane

This brand creation and
implementation for Christ’s Lane
Retail development, Cambridge
involved:
• Initial public consultation
• Naming and ‘Benchmark’
   identity
• Site hoardings
• Marketing literature
• Launch website and
   evolution. To visit,click:
   www.christslane.co.uk
case studies                                                                                                                                                                                                                                                                                                                                                                               29



Legal & General –                                                                                                                                                                                                                    IT IS WITH GREAT PLEASURE THAT
                                     LEGAL & GENERAL
                                                                      CONTENTS
                                                                      02 INTRODUCTION
                                                                                                                                                                                                                                     WE INTRODUCE OUR RANGE OF
Corporate Brochure
                                                                      03 LEGAL AND GENERAL INVESTMENT
                                                                         MANAGEMENT (LGIM)
                                                                                                                                                                                                                                     SERVICES FOR INSTITUTIONAL
                                     INVESTMENT MANAGEMENT            05 INDEX-TRACKING AND PASSIVE
                                                                         MANAGEMENT
                                                                      05 ACTIVELY MANAGED FIXED INCOME                                                                                                                               INVESTORS. EACH DEMONSTRATES
                                                                         AND CASH
                                                                                                                                                                                                                                     HOW WE HAVE THE INVESTMENT
                                     CREATING INVESTMENT              07 ACTIVELY MANAGED EQUITIES
                                                                      08 LEGAL & GENERAL PROPERTY (LGP)
                                                                      09 ALTERNATIVE INVESTMENTS                                                                                                                                     CAPABILITIES NECESSARY TO MEET
                                                                          G
                                                                           HEDGE FUNDS
                                                                                                                                                                                                                                     YOUR FINANCIAL NEEDS.
                                     SOLUTIONS                            G
                                                                           PRIVATE EQUITY
                                                                      10 SERVICES OFFERED BY LGIM


We were approached by LGIM to                                             G




                                                                          G
                                                                           LIABILITY DRIVEN INVESTMENT
                                                                           (‘LDI’) SOLUTIONS
                                                                           BENCHMARK MANAGEMENT AND
                                                                           ASSET ALLOCATION
                                                                          G
                                                                           TRANSITION AND PORTFOLIO


design a corporate brochure that                                          G
                                                                           TRANSFER SERVICE
                                                                           SEGREGATED PORTFOLIOS
                                                                      11 CONTACT US




acted as a sales tool to highlight
the investment services that they                                                                A RANGE OF INVESTMENT
provided, whilst also changing                                                                              SERVICES
some of the perceptions within
the industry about LGIM.

Our approach was a clean,
contemporary, fresh and
                                                             01                                                                                                                                                                                                                                                                                                                   02
energetic design that reflected
                                                                    Legal & General Investment Management                                                                                                                                                                                                                          Legal & General Investment Management




the innovation and variety of
investment solutions that LGIM                               ALTERNATIVE                                                                                  HEDGE FUNDS
                                                                                                                                                                                                          SERVICES OFFERED BY LGIM
                                                             INVESTMENTS                                                                                  G HIGH YIELD ALPHA FUND
                                                                                                                                                          G JAPAN ALPHA FUND




provided for their clients.                                                                                                                               G UK SMALLER COMPANIES ALPHA FUND




                                                                                                                                                                                                                                                                          MANAGEMENT AND ASSET ALLOCATION
                                                                                                                                                                                                                           LIABILITY (‘LDI’) SOLUTIONS




                                                                                                                                                                                                                                                                                                                             TRANSITIONSERVICE

                                                                                                                                                                                                                                                                                                                                                                        SEGREGATED
                                                                                                                                                                                                                                                                          BENCHMARK


                                                                                                                                                                                                                                                                                                                             AND PORTFOLIO TRANSFER
                                                                                                                                                                                                                           DRIVEN INVESTMENT




                                                                                                                                                                                                                                                                                                                                                                        PORTFOLIOS
                                                                                                 AND SCALE
                                                             Hedge Funds                         Hedge funds aim to produce           in a position to take such        LGV’s investment strategy seeks   Market volatility over the past                As we can offer multi-asset                        The movement of assets                    Although many of our client’s
                                                                                                 returns without regard to            risks. The Hedge Funds are        diversification by industry and   few years has prompted a                       solutions, our clients will often                  between managers requires                 objectives are met through our
                                                             As an innovative investment
                                                                                                 traditional benchmarks. In           domiciled in Ireland and          has developed a focused           re-examination of the range of                 require some form of                               careful handling in order to              range of unitised funds, some
                                                             manager, LGIM recognises
                                                                                                 particular, they aim to generate     denominated in US$ with           portfolio of investments in the   investment solutions available.                benchmark management                               avoid unnecessary costs. LGIM             specialised mandates may
                                                             that in addition to traditional
                                                                                                 positive returns regardless of       the minimum subscription in       consumer, leisure and service     One recurring theme has been                   overlay in order to ensure that                    have a specialist team                    require bespoke treatment.
                                                             long-only investments there
                                                                                                 the movement of underlying           US$, the equivalent of Euro       sectors. In recent years, LGV’s   the need for investment                        their asset positions are                          responsible for transitions and           For these, a portfolio of directly
                                                             are other opportunities for
                                                                                                 markets. LGIM manages a              250,000. Investment in the        investment activities have        strategies that are more liability             maintained while markets                           regularly undertakes around               held securities may be the
                                                             investors to realise superior
                                                                                                 series of long-short funds in        Hedge Funds can only be           demonstrated our flexible         focused. LGIM has considerable                 diverge and cash is invested                       £20bn of transitions each year.           answer. The scale of our
                                                             returns. Investing in alternative
                                                                                                 various markets and asset            made in accordance with the       approach to deal structuring      experience of managing funds                   or withdrawn. Benchmark                            We liaise closely with ceding             investment activities and the
                                                             strategies offers investors a
                                                                                                 classes that leverage off our        terms and conditions of each      and have illustrated LGV’s        to meet liabilities, not only                  management can be                                  managers and custodians                   capability of our Operations
                                                             combination of benefits that
                                                                                                 substantial experience of            fund’s prospectus.                broad origination and deal        for pension schemes but also                   implemented very simply by                         where assets are transferred              teams comfortably provide the
                                                             may be more appropriate
                                                                                                 managing active long-only                                              sourcing capabilities.            for Legal & General’s life                     allowing ranges around asset                       in-specie to our funds.                   detailed administration and
                                                             to, or can complement,                                                   Private Equity
                                                                                                 assets. Our market presence                                                                              assurance business.                            allocation positions with                                                                    reporting that this approach
                                                             traditional investments for the                                                                                                                                                                                                                Our aim is to minimise the cost
                                                                                                 and considerable resources,          LGV                                                                                                                rebalancing occurring only                                                                   requires. We aim to meet your
                                                             following reasons:                                                                                                                                                                                                                             of restructuring portfolios, and
                                                                                                 coupled with our risk                The LGV team arranges                                                                                              when asset positions fall outside                                                            requirements for single or
                                                             • the ability to make positive      management skills, provide           management buy outs (MBOs)                                                                                                                                            dependant upon the fund size,
                                                                                                                                                                                                                                                         those ranges or at set points.                                                               multi-asset portfolios and can
                                                               returns regardless of             an ideal environment for the         and management buy ins                                                                                                                                                where purchases and sales are
                                                                                                                                                                                                                                                         Alternatively, LGIM can actively                                                             include currency overlay to
                                                               market direction                  management of hedge funds.           (MBIs) focussing primarily on                                                                                                                                         required, we can cross these
                                                                                                                                                                                                                                                         allocate exposure to individual                                                              mitigate currency risk.
                                                             • superior risk-adjusted                                                 mid-market UK companies up                                                                                                                                            securities with those from other
                                                                                                 Please note that Hedge Funds                                                                                                                            asset classes based on in-house
                                                               returns relative to traditional                                        to £300 million. LGV is a well                                                                                                                                        funds at mid-market prices. This
                                                                                                 are not suitable for all investors                                                                                                                      market views that aim to add
                                                               asset classes                                                          established provider of private                                                                                                                                       benefit is a direct consequence
                                                                                                 as the investment in these funds                                                                                                                        value to the overall portfolio
                                                             • broader portfolio                                                      equity in the UK and has                                                                                                                                              of the number, size and
                                                                                                 may carry substantial and                                                                                                                               performance. This form of
                                                               diversification                                                        managed funds on behalf of                                                                                                                                            diversity of our client base.
                                                                                                 above average risk, so are only                                                                                                                         management can usually be
                                                             • reduced volatility                                                     external investors since 1988.                                                                                     an overlay on a client’s specific
                                                                                                 suitable for investors who are
                                                                                                                                                                                                                                                         benchmark position.




                                                             09     Legal & General Investment Management                                                                                                                                                                                                                          Legal & General Investment Management
                                                                                                                                                                                                                                                                                                                                                                                  10
case studies                                                30



Moneycorp


Originally tasked to look at
redesigning a divisional brand
of TTT Moneycorp, our
recommendation was for a more
wide ranging review of the
complete TTT Moneycorp Group.

From a name change to Moneycorp,
dropping the TTT, and a rationalisation
of the divisional brands into clearly
defined, colour coded sub brands,
we have evolved the identity, created
guidelines and have helped
communicate the changes both to
staff and clients through the redesign
of the latest Report and Accounts.

Our role is ongoing as consultants,
working closely with the in-house
design team with the roll out of
marketing materials and the update
of the company’s website.




                                          click images to
                                          view online
case studies                           31



Newsprinters


As a new and autonomous
division of News International,
our research highlighted the need
for staff to have pride in the
Newsprinters brand. The logo we
designed shows a free flowing
piece of paper that creates the
shape of the globe, and
simultaneously communicated
the company’s core business,
which is printing newspapers.
The green colour and globe shape
reflect the eco-friendly credentials
of the three new premises.

To help motivate staff, our
approach for the interiors was to
add colour, wit and personality
with bold graphics and inventive
thought provoking imagery. This
added warmth to the environment
whilst also helping to segregate
the factory into clearly defined
work areas, i.e. “Where the
reels are kept” for the paper
storage warehouse.
case studies                          32



Schroders


To the point have been designing
and producing Schroders' property
division annual reports since 1997.
We produce seven annual and
six interim reports along with
supporting collateral throughout
the year.

Last year, we successfully
re-designed these documents to
reflect a more contemporary and
cleaner image. The reports are all
treated as high-end marketing
pieces and involve commissioned
photography, high levels of
attention to detail and speedy
turnaround times – through quality
and value we have built a very
strong and long term relationship.
case studies                         33



Treasury Holdings


Treasury Holdings is one of
Ireland's largest and most
successful property development
companies. In 2008, we won
the contract to produce the
Real Estate Opportunities
(REO) annual report. REO is a
subsidiary of Treasury Holdings
and in 2007 bought the iconic
Battersea Power Station in south
west London.

This 35-acre site was the focus
of the 2008 annual report and we
commissioned photography over
three days to detail the famous
chimneys and beautiful Art Deco
control rooms, and hired a
helicopter to capture the glory of
this expansive site. This 80-page
annual report was designed and
produced within four weeks,
and we organised its mailing
and distribution to over
1,700 shareholders.
case studies                         34



LAPC


Communicating important
messages to multi-cultural family
groups demands a sensitive and
carefully managed approach.
The London Accident Prevention
Council (LAPC) requested a
flexible campaign to promote
road safety to both children and
parents across the country.

We created a cartoon-style
‘alien’ family called ‘The Greens’
to encounter specific safety and
parenting issues to raise
awareness for themes such as
‘Walking to School’ and the
‘Caring Parent’.

The illustrations, colour palette
and tone of voice were designed
to be accessible communication
tools to accommodate flexibility
of message with strong character
recognition.
case studies                                                  35



Go Go Crew


Devised and developed by to the
point and illustrated by Owen
Williams, the Go Go Crew have
been designed to appeal to school
aged children under 12, providing
them with positive life-style role
models and getting important
messages across in a fun and
memorable way.

They will offer advice and
information on everything from
                                       ©2004 Go Go Crew Ltd
exercise, healthy living and healthy
eating to stranger danger, drug
awareness, anti-smoking and
truancy as well as promoting
a whole range of educational,
environmental and child orientated
products and services.

The members of Go Go Crew have
genuine street 'cred' and 'attitude'
but they still know right from wrong
and that is a very potent mix in our
positioning of the brand. While
children will relate to the Go Go
Crew their parents will not resent
or be alienated by them.

www.gogocrew.co.uk
case studies                                                                         36



Moneycorp Markets - e-marketing


Moneycorp Markets - a division of the
Moneycorp Group needed an online
campaign to inform both current clients
and the general public about their new
online service - a free demo of their trading
software platform aimed at both new and
experienced online traders.

To get this information across, we created      Moneycorp Markets
a campaign that spanned several months -        online ads: banner, skyscraper
the first stage involved two initial banner     and MPU’s for a variety of online
ads - based on the simple phrase ‘YES’.         publications aswell as a marketing
The effectiveness and response to these         email. Click here to view online.
was measured and, based on this feedback,
we then created and rolled out the main
part of the campaign.

This took the form of a strong visual ‘hook’
- building on the phrase ‘YES’ and creating
eye-catching building blocks which could
work across a variety of media, sizes and
formats both in static and animated form.
With them, a corresponding phrase - ‘see
how we bring it all together’ formed the
tag-line to the campaign.

These building blocks were then used
in two further banner ad campaigns, a
targeted HTML email and across their
website and print material.
case studies                                                                                                                                           37



Digital Communication

The following digital examples of our work   to communicate brand messages externally.
have been created to work with printed       Visit www.tothepoint.co.uk/examples to
communications and help each of these        see these in their animated form (or click
clients communicate key messages to          the images below).
their staff prior to then also being used




3DReid                                                Moneycorp                           Travellers Cheques           Newsprinters
                                                                                          in an instant
Interactive animation                                 Animation to introduce                                           Presentation to new staff at
created for use both on                               both staff and clients to                                        Newsprinters as part of the
their website aswell as                               the new identity and                                             cultural change process and
office reception area                                 sub-brands we created.                                           to introduce the new identity
and Powerpoint                                                                                                         we designed.
presentations.
                                                                                          It pays to use the experts
case studies                                                                                           38



Digital Communication




TNS                             British Science Association          Eurostop
TNS - one of the leading        We created a new logo for this       A leading supplier of software
market information groups,      British Institution and created an   and IT systems for the retail
commissioned us to              animation to help launch the         industry. They required an
produce an animated             brand - shown to MPs and the         animation that could be used on
introduction to run before      press at an event held in the        anything from large exhibition
their presentations that        Houses of Parliament.                displays to the homepage of
explained what set them                                              their website.
apart from their competition.
Christ’s Lane
case studies                                                                                               39



Website Design


Immediacy of information can make or
break a marketing campaign. Our new
media expertise guarantees both global
and local presence – reaching, informing     EPSRC                3DReid            Research Councils UK
and ultimately influencing your audience.    Impact! World                          Digital Economy

We can help you create the right content
for your needs, plan the site and ensure
it’s both visually strong and on brand
whilst at the same time being clear and
easy to use. We can create fully content
managed sites where you can maintain
the information through a simple admin
area or integrate rich-media such as flash   British Land         Land Securities   Springhead Park
animation and video. And all of this is
                                             The River Don
done with brand integration, an eye for
detail and an understanding of
accessibility standards, user tracking
and search engine optimisation.

From a simple web presence to
corporate interactive and video
presentations, we provide well designed
and technologically appropriate solutions.
                                             Sallows Consulting   Go Go Crew        privatewealth mortgages
key staff                                                                                                                                                                                                        40




Simon Hutton                               Kevin Cox                                 Ben Jackson                               Nikki Gay                                 Leonora Peralta
Managing Director                          Creative Director                         Head of Digital Media                     Senior Designer                           Senior Account Manager

Simon set up to the point in 1991 and      Kevin studied at Chelsea School of Art    Ben got his BA Hons in Graphic            Nikki has 12 years experience and         Leonora joined us in 2006 and is
has led the business to its Design         (BA hons degree in graphic design)        Information Design at Falmouth            has worked for two other London-          responsible for managing projects,
Week and Marketing top 100 ranking.        and has over 20 years’ design             School of Art and has been working in     based consultancies, working on           from initial brief through to delivery,
He studied media and production            experience, primarily in the branding     design and interactive media for over     both business and consumer focused        including scheduling, budgets and
design for four years at the London        and corporate literature sectors.         15 years. He has extensive                campaigns. She has an in-depth            general oversee. She is used to large
College of Printing, gaining an honours    Whether it’s brand creation and           experience in brand creation and also     knowledge of corporate                    scale projects with tight deadlines,
degree. He has worked across a range       implementation, report and accounts,      the implementation of ideas and           communications, mainly within             requiring high levels of client
sectors always looking for new             or creating entire marketing campaigns,   content across all types of media.        the financial sector, with a high level   interaction and accuracy. Leonora takes
challenges and ways to help clients        his strategic approach to design and      Key projects include a cycle initiative   of experience producng material for       a strategic role with her key accounts,
differentiate themselves. He has a         copywriting skills ensures that           website for Transport for London,         Barclays bank. She has been               developing strong working relationships
hands on approach, consulting and          concepts have a strong rationale          branding and website design for           instrumental in the development and       and helping clients evolve their brands.
working closely with some of our long      and are appropriate for the target        3DReid, and identity animations for       rationalisation of communications for     Her key accounts include 3i and
term accounts including 3i, the CIPR,      audience. As well as designing,           Moneycorp, Newsprinters and The           3i, Moneycorp, Treasury Holdings and      Moneycorp and she also managed the
Moneycorp, Land Securities and             he appraises key client work,             British Science Association. He can       the CIPR, creating literature systems     implementation of interiors for
Schroders. He enjoys all aspects of        challenging some of the approaches        manage both designers and                 and templates for their core              Newsprinters and their ongoing brand
communications – from signage              and restrictions, pushing for more        programmers alike and can translate       communications materials.                 development. She brought five years'
strategies to corporate DVDs – but his     effective communications and              often unintelligible technical speak      She worked on the communications          experience in a large international
strength lies in identity and branding.    ensuring value for money and return       into plain English. He also has many      programme and identity for                publishing company, progressing from
With over 25 years of experience,          on investment are achieved.               years experience of working in            Newsrinters, a division of News           editorial and print responsibilities to
ranging from initial research through to   Current clients include Legal &           broadcast television and has created      International, which has involved         assistant publisher. She is fluent in six
design and finer details of a project,     General, 3DReid, EPSRC and 3i,            video title sequences for TV shows        change management communication           European languages.
Simon ensures work is creative,            with recent work for the ICAEW and        aired on BBC, Channel 4, Channel 5,       to staff and suppliers, interior design
appropriate and effective.                 The British Science Association.          and Discovery as well as working on       and design for the website and            leonora@tothepoint.co.uk
                                                                                     corporate video and DVDs.                 marketing materials.
simon@tothepoint.co.uk                     kevin@tothepoint.co.uk
                                                                                     ben@tothepoint.co.uk                      nikki@tothepoint.co.uk
our approach to projects and accounts                                                                                                                                          41



Our project managers oversee all       The following is an outline guide to          Budget                                      Brainstorming
                                       our project management process.               Based on the client brief, we will          Once the brief is agreed we will hold
stages of a project, from brief to                                                   submit an estimate to show a detailed       a team meeting, involving all available
delivery, to ensure quality, brand     Briefing
                                       In advance of a briefing meeting,
                                                                                     break-down of our fees and the stages
                                                                                     required. If the brief changes, the
                                                                                                                                 designers, as the brainstorming stage
                                                                                                                                 to come up with a range of ideas
consistency and timeframes are all     to the point would ask for a written          budget is updated as required and           and approaches that are suitable for
                                       brief, the client’s company or divisions,     approval sought before work                 progression by the selected team.
maintained. Clients also have direct   profile or brochure, any relevant             commences. In this way the final
access to the designers, from the      literature or websites and a list of          invoice will match all approved             Our Process
                                       any key stakeholders and/or competitors       estimates with no surprises.                The following indicate a generic
Creative Director for major projects   if appropriate. This allows us to prepare                                                 process for a new print or digital
                                       any relevant questions in advance.            This budget sets the parameters for         project. Key approval and feedback
to specific designers working on       One of the directors and an account           the level of design and implementation      stages would be agreed at the
implementation.                        manager would be present at the               we believe is required. Client guidance     outset and a timeline produced in
                                       briefing meeting, often accompanied           on available budget is always helpful       written or gant chart form using ‘traffic’.
                                       by a designer from the team who               in setting these parameters so we will      Not all stages are always required.
                                       would be working on the project.              not design a concept around original
                                                                                     photography or illustration if there is     Stage 1 Research and Briefing
                                       The brief should include a full history       no budget available for this. Our long
                                       of the proposed project, the strategy         term client relationships have been         Stage 2 Brainstorming / Concepts
                                       and objectives including the key              built on trust and an open working          Stage 3 Development of ideas
                                       messages to communicate, the target           partnership.
                                                                                                                                 Stage 4 Optional Client Research
                                       audience and whether there are any
                                       particular guidelines to follow. We will      Customer Liaison                            Stage 5 Implementation
                                       question and define objectives by             Account managers will keep in touch                 (copywriting, photography,
                                       asking what is the context of the             with clients throughout the project life            illustration, final layouts,
                                       project? Is it the first piece in a series?   cycle through meetings, telephone calls             editorial and quality control)
                                       Should it fit in with existing pieces of      and email. Contact reports following        Stage 6 Authors Changes
                                       design? Will it form the start of a           meetings are provided within 24 hours
                                       campaign and should other pieces be           and weekly management reports are           Stage 7 Artwork / Programming
                                       considered at the same time? A clear          provided each week to ensure the            Stage 8 Test Proof / Proofing / Testing
                                       brief is essential to ensure we fully         client is aware of stages, schedules
                                       understand the client and audience            and budgets. Account Managers and           Stage 9 Final Print / Digital Solution
                                       needs. We can then create appropriate         the Creative Director meet weekly to        Stage 10 Development and supply of
                                       and effective communications.                 discuss and schedule work so that                    template if required
                                                                                     there is shared knowledge of projects.
                                                                                                                                 Stage 11 Review - Learning
                                       We are happy to help in developing            Schedules, budgets and time is input
                                                                                                                                          and Success
                                       a brief, including researching your           into our ‘traffic’ job management system
                                       audience and requirements, and                which all staff have access to and input
                                       setting the strategy and objectives.          time so cost can be managed in real time.
our environmental credentials                                                                                                                        42



We aim to be                Think Green                                Council recycle scheme.                How we have encouraged our own
                            • Encourage clients to use               • Recycle all toner cartridges for       clients to act responsibly
environmentally aware
                              environmentally friendly                 all our printers, photocopier, fax
and responsible,              materials when considering all           machine through RNIB Toner             3i
adhering to all relevant      design projects.                         Donor scheme.
UK laws and regulations.    • Encourage the use of interactive       • Recycle or donate any old
Our policy and practices      digital media without the need to        computer equipment via local
                              print out.                               charity/school schemes.
are reviewed on an          • Source goods and services
annual basis.                 locally where possible.                Save Energy
                            • Include environmental                  • Use rechargeable batteries in          • A recent major achievement was
To achieve the aims of        considerations in the assessment         our equipment.                           convincing 3i, who produce vast
                              of suppliers and their products.       • Turn off monitors and computers          quantities of material, to print all their
our policy and fulfil our   • Constantly research new ways for         when not in use.                         brochures on either recycled or FSC
commitment to                 us and our clients to think green.     • Turn off heating and cooling             accredited paper and wherever possible
minimising any negative     • Currently working on developing          systems when office is not occupied.     to use only ISO 14001 registered printers.
impact on the                 environmental print policies for       • Promote the use of public
                              key clients regarding carbon             transport or bicycles wherever         3DReid
environment we:
                              neutral printing.                        possible, minimising car and
                                                                       air travel.
                            Recycle
                            • Recycle where possible, ensuring all
                              waste is disposed of in a safe and
                              responsible manner.
                            • Minimise paper usage, recycle all                                               • All stationery, including business
                              paper throughout the studio. We                                                   cards, letterheads, comp slips, etc.
                              are members of the Southwark                                                      are printed on 100% recycled paper
                                                                                                              • Stipulated that letterheads are
                                                                                                                used front and back with no need
                                                                                                                for continuation paper
                                                                                                              • All brochures printed on recycled
                                                                                                                paper and printed by Carbon
                                                                                                                Neutral ISO 14001 registered printers
testimonials                                                                                                                     43



More testimonials                           They understand the essence of our communication strategy and continue
                                            to be proactive in the development of material necessary to retain and grow
can be found on                             our membership.
                                            Ann Mealor, Head of Marketing & PR, CIPR, London
our website.                                As a leader in our industry, we produce a wide range of literature, from case
                                            studies to high-end thought leadership reports. Each piece needs to answer
                                            a specific creative brief as well as reflect our identity.
www.tothepoint.co.uk/ about/ testimonials   To The Point have a strong understanding of this balance and continue to
                                            produce work that is forward-thinking and communicates successfully with
                                            our specific audiences.
                                            John Scott, Marketing Manager, 3i, London

                                            I should like to thank you for all the excellent work you have done for us on
                                            the Acas Annual Report and the Summaries. Everyone who has seen the proofs
                                            has said how good it looks.
                                            Your unfailing patience and cheerfulness when we have messed you about with
                                            changes of plan and short deadlines and your willingness to sort things out
                                            with the printers for me has made our life so much easier in dealing with this.
                                            Lesley Loughran, Senior Press & Marketing Officer, Acas, London

                                            We appointed To The Point on the quality of the work produced and their
                                            knowledge of our sector. They have an excellent track record on design and
                                            branding campaigns and we are absolutely delighted with the work done on
                                            our corporate branding campaign. The quality of their work, commitment to
                                            our account and great attitude is what makes this an effective partnership.
                                            Shilpa Mattai, Communications Director, Evolvence Capital, Dubai

                                            Many thanks for all your work on this website - it has exceeded my expectations
                                            which were extremely high in the first place and that is an incredible achievement
                                            both for TTP working together with our in-house team.
                                            David Reid, Head of Marketing & Communications, EPSRC, Swindon
ttp offer in summary                    44




• Specialists in brand communications
• Focus on brand consistency
• Proven track record
• Bespoke solutions
• Attention to detail
• Experienced team
• Collaborative work style
• Friendly approachable staff
contact details               45




Simon Hutton
Managing Director
to the point
5 Maidstone Buildings Mews,
72-76 Borough High Street,
London, SE1 1GN, UK
tel: +44 (0)20 7378 6999
fax: +44 (0)20 7378 7399
simon@ tothepoint.co.uk
www.tothepoint.co.uk

to the point - work overview

  • 1.
    case studies 1 A brief introduction to the work of to the point we’re to the point hi
  • 2.
    about us 2 clear, concise communication • Design Consultancy established in 1991 • Independently owned • 14 full-time staff • Top 100 UK design consultancy • Clients range from start-ups to corporates • We consider the environment in all that we do For examples of our work, visit our website at www.tothepoint.co.uk
  • 3.
    our services 3 We specialise in brand • Research and evaluation expression across a wide • Identity and branding range of sectors, built on • Print and digital collateral experience and knowledge • Brand guardianship gained since 1991. Brand identity Literature & Communications Exhibitions & Environments Digital media
  • 4.
    identity and branding 4 • We create and evolve identities, from small start ups to large corporations • We help to develop the value of your brand both internally and externally Client Brochure V6:Layout 1 22/5/08 12:46 Page 1 greater... for further information please visit www.3DReid.com
  • 5.
    key clients 5 Our branding experience • 3DReid • Institute of Physics • 3i • Instinet/Chi-X and digital media expertise • ACAS • Lambeth Council guarantees both local and • Actis • Land Securities global presence – reaching, • Better Bankside • LAPC • British Land • Legal and General (LGIM) informing and ultimately • British Science Association • Lloyds TSB influencing your audience, • Capital Shopping Centres • London First whether internal or external. • CIPR • Moneycorp • Cisco Systems • News International From a simple identity and • Deafness Research • PPS Group web presence to corporate • EDF Energy • RSe Consulting interactive and video • EPSRC • Schroders • Evolvence Capital • Sean Hanna presentations, we provide • Frontier Silicon • Southwark Borough Council technologically appropriate • General Dental Council • TNS solutions – designed to • Hammerson • Transport for London • ICAEW • Treasury Holdings excite, clarify and strengthen your message, ensuring you get the results you want.
  • 6.
    our work 6 The following pages demonstrate • Conceptual work the range of work we undertake. • Identity To bring some of the digital • Brand implementation examples of this work to life, • Digital Media please visit our website at • Exhibitions www.tothepoint.co.uk • Interiors To visit website, click on link above
  • 7.
    case studies 7 3i Intouch Brochure We have worked in partnership, from initial research and reporting to delivery of the vast majority of 3i materials. These range from a high quality digital presentation for the 3G conference in Cannes to the bespoke magazine, 'Intouch', keeping key stakeholders, partners and clients informed of 3i’s plans and vision as well as their view on market trends. We have designed and implemented their literature system, creating a hierarchy of information, from 'success story' fact sheets, through sector or regional brochures, high quality 7906 Intouch4 v10.1AW.qxd:7533 Intouch 3 v Intouch 25/4/08 10:19 Page 010 7906 Intouch4 v10.1AW.qxd:7533 Intouch 3 v 25/4/08 10:19 Page 011 www.3i.com/consumer 7906 Intouch4 v10.1AW.qxd:7533 Intouch 3 v Intouch 25/4/08 10:18 Page 06 7906 Intouch4 v10.1AW.qxd:7533 Intouch 3 v 25/4/08 10:18 Page 07 www.3i.com/infrastructure 3i.com/infrastructure 7906 Intouch4 v10.1AW.qxd:7533 Intouch 3 v Intouch 25/4/08 10:19 Page 012 7906 Intouch4 v10.1AW.qxd:7533 Intouch 3 v 25/4/08 10:19 Page 013 www.3i.com thought leadership brochures with Consumers are more engaged with their favoured brands than ever. Budget-constrained governments across the world are looking to private investors to fund urgently needed investment in energy, It takes leaders with vision, energy and technical skills to make sure industrial businesses take advantage of the water and transport infrastructure – but it opportunities for rapid growth in the Respected retailer Stuart Rose, the event support material to limited newly appointed Chairman of Agent Provocateur, believes that strong brands can grow throughout the takes investment firms with proven expertise and the ability to commit long-term capital to succeed in this rapidly evolving market. developing world. economic cycle. edition case bound books Infrastructure Engineering covering their partnerships and W hen Stuart Rose became Chairman and co-investor at luxury lingerie group investing– building – As well as redesigning the website, Interflora introduced an email service that improved online sales by 43%. growth in developing markets Agent Provocateur last year he had a clear idea of the label’s Leveraging a successful label huge potential. SENIOR ADVISER the Successful labels are also harnessing future the power of technology to understand customers and build sales. One APPOINTED Rose, Chairman of The Hamleys Group Consumer demand is the engine of the Rose, who helped steer The Body by the public sector. Despite the scale Investment in staff I and former Managing Director of The global economy. But recently both the US Shop through tough trading conditions nfrastructure has outstanding example, according to buy-out case studies. Muriel Zingraff has joined 3i as a Body Shop, believes Agent Provocateur Federal Reserve and the Bank of England in the early nineties, believes brands emerged as one of the of the opportunity in the global market, it takes a unique type of investor to training led to improved Rose, was 3i’s revitalisation of the senior adviser for retail, luxury goods is an outstanding brand that has forged have cut interest rates to defend against a that keep to their core values and well-known Interflora brand’s website a powerful connection with consumers. consumer-led downturn that could affect avoid the temptation to cut costs can world’s fastest growing operate effectively in the infrastructure customer service following a £20m investment in 2005. and fashion, bringing considerable space – one that is both an investment It is edgy, humorous and high-quality – and enjoys strong customer loyalty. the performance of the restaurant, retail and leisure sectors and beyond. continue to grow throughout the cycle. “You stick to what you do best and specialist asset classes. specialist, and also a long-term operator and a conversion rate As well as redesigning the site, the company introduced a service that experience to 3i’s consumer investment portfolio. Most recently, All this will help it successfully expand you keep doing it. No amount of Expanding populations and the demand of complex industrial assets. that leapt from 40% emailed customers to remind them Muriel spent five years with shoe For established European and US strategy for me since the 1990s. If you T overseas, online and through licensing. Yet, at the time of writing, Rose believes marketing can bring customers back about forthcoming anniversaries. he developing talk of a slowdown is exaggerated. “The once you have lost them.” for higher living standards create pressure in both the developed For governments, private finance not to 60%. As a result, online sales improved by superbrand Jimmy Choo where she economies of Asia, engineering companies this presents a great opportunity to achieve levels go to China to use low cost labour for export, that is an approach that will “There is an awareness of the brand that general mood of the market is positive – only opens up a rich source of funds, 43%, and when 3i sold its stake the created the new licensing division. is out of all proportion to the size of the although that might change if job losses For strong brands, finding new markets and developing worlds for greater but also generates operational efficiencies following year it made more than Previous to this, she launched the Central Europe of growth not possible elsewhere. Take only work until wages there increase.” investment in essential services like Stuart Rose Hyva, the Netherlands-headquartered business. We bought it not for its current are reported.” Spending by wealthy abroad is a proven method of improving roads, airports, water and power. In that benefit the general public. Global Chairman, The Hamleys Group, Agent three times its original investment. Paco Rabanne brand in the United and South America are provider of high quality hydraulics earnings but for its ability to develop,” Combining vision and action says Rose, who took a stake when 3i consumers in the Middle East and the sales and earnings. Agent Provocateur, the West the economic drag threatened investors like 3i can take and apply best Provocateur, MKM Building Supplies States and Asia, spent five years at expanding up to three solutions for trucks, for example. In emerging markets of Russia and China which already has outlets in 10 countries practice from around the world, in a Rose believes that one of the most Breaking into these countries takes acquired the company and appointed appears particularly strong, he adds. across Europe, as well as the United by a generation of under-investment way that nationalised operators would and Giraffe effective strategies for growing Harrods as Executive Main Board times quicker than just four years, strong organic growth what Conger describes as a clear in basic infrastructure is beginning in China and India has helped lift this him Chairman in November 2007. States, Hong Kong and the Middle East, to be addressed, from the renewal of find difficult. sales is to focus on improving the Director for Fashion, Accessories developed markets, 3i-backed company’s turnover from future vision. Working closely with Rose has also been working with the plans to open more stores in its existing Britain’s Victorian sewer system to customer experience. It was a tactic and Beauty, responsible for £250m and they are hungry €146m to €446m. management, he crafts a view of Building trust with consumers management team at family-friendly markets as well as in new European and the refurbishment of the United States’ Global growth in demand he employed at Hamleys’ flagship of revenue, and she worked for eight what the business should look like for highly specialised We have ensured their brand is Rose, who has extensive experience restaurant chain Giraffe to roll out the Asian markets. “Having an international for infrastructure toy store on London’s Regent Street in five years’ time. At the top level, highway network. In the developing years at L'Oreal on the Lancôme and This opportunity is not just about the of international retailing and brand business across the UK. Rose, who content balances the risk, bringing world, and especially in the rapidly Demand for infrastructure is set to after the 7/7 bombings. Investment Armani brands. engineering components short term. As these developing this breaks down into quantitative and qualitative goals – respectively Why quality development, believes that strong became a non-executive Director of the different income streams and often growing BRIC1 economies, there is a expand significantly at a time when, in staff training led to improved for everything from economies take giant strides towards brands labels provide an excellent platform company when 3i made a growth capital higher prices,” Rose says. customer service and a conversion maturity, there is a chance to establish financial targets and ambitions for strong recognition that investment in simultaneously, government finances for corporate expansion and earnings investment in the firm two years ago, basic infrastructure is the foundation in developed countries are becoming rate that leapt from 40% to 60%. production lines to cars strong market positions ahead of local the shape of the business – which growth. Household names not only is advising Giraffe as it takes a brand The label is targeting wealthy consumers on which their future rapid growth increasingly constrained, and the to consumer goods. competition. This also prevents local are detailed by geography and sector. convey certain values and standards, built around global food, great service by expanding its high-end lingerie range. will be built. growth aspirations of developing Over the years, the best brands have companies from growing up to use they also command loyalty and justify and world music to almost 30 new “The incomes of those who are prepared countries reach ever higher. secured a loyal customer base by their bases in these fertile economies But these goals have to be matched a premium price. What’s more, their locations in three years. to buy luxury items like these have not offering a unique and trustworthy as sources of competitive advantage by action. Paraphrasing management consistently presented and their Attracted by the secure, low-volatility appeal can be exported to new markets changed,” Rose observes. returns that infrastructure assets can Developing countries like India product or service. Now, these labels in world markets. guru Peter Drucker, Conger observes success and extended to additional product lines. “Giraffe is known for quality, freshly- generate, a growing number of specialist recognise the greatest need for new provide an outstanding platform for that vision without action is dreaming; “Consumers are more brand-aware than prepared food and friendly service. infrastructure investors are starting to investment. Any visitor that has growing sales and margins by taking “We rarely go to low cost countries to action without vision is random activity; are breeding ever,” he says. “Brands create trust and help companies Diners know they will have a great experience at our restaurants, which is why they keep coming back,” he fill the funding gap created by this burgeoning demand. Increasingly, private investors are financing, building, travelled along the pot-holed highways of Mumbai or experienced black-outs in the summer heat of Delhi will attest them to new markets. “It takes a long time to build a brand,” says Rose. “That’s why their value can bring the product back out, we go to supply it locally,” asserts Hamdi Conger, who serves as independent Chairman vision and action together can change the world. stay engaged with customers, whatever explains. The company has already operating and maintaining crucial to the fact that a dynamic economy, be colossal.” for the 3i-backed companies AES “If you want to achieve your vision the economic climate. That’s why it successfully launched a number of infrastructure around the world that Engineering, Hyva, Mold-Masters and then you have to show people how message is clear. makes sense to invest in them.” outlets outside the south-east. would traditionally have been owned 1 Brazil, Russia, India and China NORMA. “This has been an important to get down the actions needed 10 11 06 07 12 13
  • 8.
    Client Brochure V6:Layout1 22/5/08 12:46 Page 1 case studies 8 greater... 3DReid When two leading architectural practices (REID Architecture and 3D Architects) merged to form 3DReid, they approached us to rebrand the company whilst also seeking our advice on what materials to produce to best manage the merger. Our solution was to produce two for further information documents (a staff brochure and please visit www.3DReid.com a client brochure) which were specifically written for the very separate target audiences in mind. We were also responsible for the design and launch of their new website which was innovative for the sector. The merger was very successful and subsequent feedback confirmed that our publications and website design played a major contributing role in this. www.3DReid.com.
  • 9.
    case studies 9 ACAS We have worked with ACAS for the past five years, helping with the development of their brand and designing various pieces of literature and marketing collateral. We have produced and evolved their annual report during these five years. Guidelines for an independently funded government organisation like this bring accessibility regulations, such as a minimum type size, which can be seen as restrictive or prohibiting. The challenge, and ultimate success, lies in considering these and producing a report that appeals to various audiences, is visually stimulating and ensures all the information is easily accessible.
  • 10.
    case studies 10 Actis We have helped Actis develop their brand through a variety of print and digital projects and, following the success of this work, were asked to look at developing a market leading corporate brochure to convey their core messages and position them as a global player. With a clean and contemporary look, vibrant colours and strong imagery, the brochure makes use of an unusual format, including throw-outs, to highlight each core message supported by a relevant case study.
  • 11.
    case studies 11 biogendia leaflet aw:Layout 1 11 7/5/08 11:40 Page 1 11 biogendia leaflet aw:Layout 7/5/08 biogendia leaflet aw:Layout 7/5/08 11:40 Page 11:40 Page Biogendia About Opaldia About Opaldia About Opaldia About QuantuMDx About QuantuMDx About QuantuMDx Opaldia is thethe UK's premier Opaldia isis UK'sUK's premier Opaldia the premier physicians or thethe general physicians or general physicians or the general Biogendia is developing exciting QuantuMDx technology is isis Biogendia isis developing exciting QuantuMDx technology Biogendia developing exciting QuantuMDx technology private provider of genetic private provider of genetic private provider of genetic public withwith highest public with the highest public the the highest molecular diagnostic and and molecular diagnostic and molecular diagnostic being developed to offer a a a being developed to offer being developed to offer medicine and lifetime medicine and lifetime medicine and lifetime standards of clinical carecare in standards of clinical care in standards of clinical in screening technologies to to screening technologies to screening technologies handheld, true true sample to handheld, true sample to handheld, sample to wellness programs. wellness programs. wellness programs. genetic health and screening genetic health and screening genetic health and screening support thethe advancement support advancement support the advancement result Point of CareCare (POC) result Point of Care (POC) result Point of (POC) services. WeWe also provide services. also also provide services. We provide and enhancement of Opaldia’s molecular diagnostic device and enhancement of Opaldia’s molecular diagnostic device and enhancement of Opaldia’s molecular diagnostic device Whilst mainly focusing on on Whilst mainly focusing on Whilst mainly focusing impartial, specialist-led impartial, specialist-led impartial, specialist-led healthcare programs. healthcare programs. healthcare programs. capable of label-free, multiplex capable of label-free, multiplex capable of label-free, multiplex cancer services wewe also cancer services also also cancer services we information on on latest testing information latest testing information on latest testing detection of up up thousands detection of to to thousands detection of up to thousands Biogendia, a ground breaking offer consultant-led clinics offer consultant-led clinics offer consultant-led clinics and testing forfor other and testing other and testing for other and screening technologies and screening technologies and screening technologies and education and clearclear and education and clear and education and The The first of molecular The first ourour molecular first of of our molecular diagnostic products is isis diagnostic products diagnostic products of analytes, simultaneously. of analytes, simultaneously. of analytes, simultaneously. hereditary conditions. hereditary conditions. hereditary conditions. QuantuMDx - a- - a chip QuantuMDx chip QuantuMDx a chip information on on prevention, information prevention, information on prevention, genetics organisation set to Our Our is tois to provide all our early detection and accurate Our aim is provide all ourour aim aim to provide all customers whether patients, early detection and accurate early detection and accurate customers whether patients, diagnosis of disease. customers whether patients, diagnosis of disease. diagnosis of disease. based diagnostic platform. based diagnostic platform. based diagnostic platform. With ourour global partners, With global partners, With our global partners, Elaine Warburton DIRECTOR Biogendia Limited revolutionise genetic diagnostics, T +44 (0)207 554 4052 27 Fitzroy Square M +44 (0)791 22 06 1 06 London W1T 6ES approached to the point to create F +44 (0)207 554 4057 E elaine.warburton@opaldia.com United Kingdom a distinctive identity for its new S elaine.warburton www.biogendia.com brand. Collateral produced included a new brand identity, corporate literature styling as Our Our people Our people people Elaine Warburton Elaine Warburton Elaine Warburton Jonathan O’Halloran Jonathan O’Halloran Jonathan O’Halloran Dr Dr James Mackay James Mackay Dr James Mackay well as stationery and marketing director director director co-founder co-founder co-founder chief scientific officer chief scientific officer chief scientific officer co-founder co-founder co-founder director director director co-founder co-founder co-founder collateral for use at specialist Elaine is anis an experienced Elaine is an experienced Elaine experienced healthcare director and is aisis a healthcare director and a healthcare director and Jonathan possess an innate Dr Dr Mackaythethe UK’s only Jonathan possess an an innate Jonathan possess innate passion and understanding passion and understanding passion and understanding Mackay is isis UK’sUK’s only Dr Mackay the only accredited consultant accredited consultant accredited consultant qualified chartered accountant qualified chartered accountant qualified chartered accountant of molecular biology and and of molecular biology and of molecular biology medical oncologist withwith medical oncologist with medical oncologist international events. withwith degrees in genetics and with degreesgenetics and degrees in in genetics and nursing. Together withwith her nursing. Together with her nursing. Together her other related sciences that that hasa special interest in cancer other related sciences that has other related sciences has a a special interest in cancer special interest in cancer seen him develop a a diverse genetics. He He set up regional seenseen develop a diverse him him develop diverse genetics. set up regional genetics. He set up regional fellow co-founders, she she fellow co-founders, she fellow co-founders, intellectual property portfolio. cancer genetics services intellectual property portfolio. cancer genetics services intellectual property portfolio. cancer genetics services launched Biogendia to realize launched Biogendia to realize launched Biogendia to realize This This scientific expertise in a in Cambridge and London This scientific expertisea a scientific expertise in in inin Cambridge and London Cambridge and London herher vision bringing medical vision of of bringing medical her vision of bringing medical number of disparate sciences including developing a a a number of disparate sciences number of disparate sciences including developing including developing genetics into into mainstream genetics into mainstream genetics mainstream hashas led him co-invent thethe remote cancer genetics led him to to co-invent the has led him to co-invent remote cancer genetics remote cancer genetics Biogendia was originally a healthcare delivery. The The result healthcare delivery. The result healthcare delivery. result of this being early detection of this being early detection of this being early detection QuantuMDx chip chip platform with service, using real time QuantuMDx chip platform with service, using real timetime QuantuMDx platform with service, using real Biogendia's partners. Previously, tele-conferencing technology, Biogendia's partners. Previously, tele-conferencing technology, Biogendia's partners. Previously, tele-conferencing technology, division of Opaldia, prior to an of disease; targeted treatment of disease; targeted treatment of disease; targeted treatment to improve survival; and and to improve survival; and to improve survival; he he created and ran a a successfulbased in Great Ormond created and ran a successful he created and ran successful based inin Great Ormond based Great Ormond National Referral Immunology Street Hospital NHSNHS Trust. National Referral Immunology National Referral Immunology Street Hospital NHS Trust. Street Hospital Trust. ultimately empowering ultimately empowering ultimately empowering Laboratory and Allergy Clinic, He He holds honorary academic Laboratory and Allergy Clinic, Laboratory and Allergy Clinic, holds honorary academic He holds honorary academic MBO. We also designed the individuals to taketake responsibility individuals to take responsibility individuals to responsibility forfor their health and well-being. theirtheir health well-being. for health and and well-being. forfor one thethe largest hospital posts bothboth in UKUK one one of largest hospital for of of the largest hospital groups in thethe UK. groups inin UK. UK. groups the posts boththethe UK posts in in the and overseas. and overseas. and overseas. www.biogendia.com original identity for Opaldia. elaine.warburton@opaldia.com elaine.warburton@opaldia.com elaine.warburton@opaldia.com jonathan.ohalloran@opaldia.com james.mackay@opaldia.com jonathan.ohalloran@opaldia.com james.mackay@opaldia.com jonathan.ohalloran@opaldia.com james.mackay@opaldia.com
  • 12.
    case studies 12 British Land 02 Colmore Row Brochure We were approached to design a promotional Birmingham’s brochure for the first signature architect tower new signature to be built in the centre of Birmingham. York House office building 45 Seymour Street London W1H 7LX www.britishland.com 103 Colmore Row, designed by Hamiltons and developed by British Land, will be the most modern and distinctive office building in Birmingham. Offering occupiers 285,000 sq ft of the most flexible yet sustainable space over This also included the design of the identity 28 storeys, 103 Colmore Row will set a new standard for office accommodation within the city. which reflects the nature of the tower and its its feature structure, the external light sabre, which will be highly visible at night from all areas of the city. We also created a promotional microsite: View from Colmore Row / Bennett's Hill http:/ / www.103colmorerow.com 04 08 As the UK's second city, Birmingham and in particular the area surrounding 103 Colmore Row is home to some of the largest UK and international companies. MAJOR OFFICE OCCUPIERS 1 Wesleyan / Pinsent Masons 2 Martineau Johnson /Ernst & Young/Cobbetts LLP 3 HBOS 4 The Royal Bank of Scotland 5 Royal & Sun Alliance 6 Government Office for the West Midlands 9 7 Barclays Bank Plc 16 1 8 2 8 Direct Line 15 7 5 4 3 2 6 9 Price Waterhouse Coopers 12 4 10 Lloyds TSB MIN MIN MIN WALK WALK WALK 11 3 10 11 Eversheds 12 Wragge & Co LLP 14 13 13 HSBC 14 DLA 15 HFC Bank Plc 16 KPMG Each band represents the distance covered in one minute View from Victoria Square
  • 13.
    case studies 13 British Science Association Following a three-way creative pitch, we were appointed to lead this rebrand project for The BA (British Association for the Advancement of Science), with the first step involving a name change to British Science Association. Work included creating a completely new logo, developing and implementing brand guidelines, as well as re-working existing sub-brand logos for many of the Association’s departments and events so that they worked with the new British Science Association identity. CREST CITY OF BIRMINGHAM 4-9 SEPT 2010 Awards The new look was launched with a plasma screen presentation, also produced by to the point, at a VIP reception held at the House of Commons. please click here to view flash presentation
  • 14.
    case studies 14 Capital Shopping Centres NORWICH CHAPELFIELD LEASING EVENT INVITATION Capital Shopping Centres Our work for Capital Shopping Centres started in June 2007 with conceptual work for the stand design for the British Council of Shopping Centres trade show, which won ‘Best Stand 2007’. This has led to us designing and rebranding the letting packs for all twelve of their shopping centres, producing a folder to hold the family and updating the set every 6 months. Creating places for tomorrow’s customer We now work on an ongoing basis for the marketing team.
  • 15.
    case studies 15 CIPR annual review 2008 annual review 2008 Strengthening the industry The CIPR is the largest public relations institute in Europe with over 9,000 members from enabling all sectors of the industry. The industry to prosper We've been working with the CIPR since 1999, evolving their identity and communications from the original IPR identity through to the new identity launched when they received Chartered status in 2005. Featured is this year’s annual report and the 2008 60 year anniversary logo. Other marketing materials we design include event literature and displays, training programmes and Profile, their membership magazine.
  • 16.
    case studies 16 CIPR – profile magazine A bi-monthly membership publication for the CIPR. Each issue focuses on a key player from the PR industry and a shoot is commissioned for the cover to put a face to the ‘profile’. Previously existing as a newsletter and other mailshots relating to events, training and seminars, Profile has been upgraded into a 28 page magazine.
  • 17.
    case studies 17 EDF Energy We had only just finished producing a when they asked us to produce a Burton brochure the intention was to Cottam Plant brochure for EDF to celebrated 40 similar document for its sister plant in capture the character of the plant 40 year anniversary years of Electricity production at its Cottam which sat on the other side of together with many of the stories and brochure West Burton plant in Nottinghamshire the Trent from itself. As with the West personalities that had emerged there.
  • 18.
    case studies 18 East Thames Hoardings Concept design to raise awareness of East Thames brand, sub brands, local initiatives and facilities coming to the area.
  • 19.
    case studies 19 EPSRC We created the identity and marketing material as part of a high-profile campaign for the Engineering and Physical Sciences Research Council (EPSRC). The IMPACT! campaign demonstrates how complex science and research projects have a positive effect on our everyday lives, for communities and the economy. Initial materials included a pocket-size concertina brochure, case studies, e-newsletters, display materials and campaign ads.
  • 20.
    > INVESTMENT STRATEGY case studies 20 04 05 Evolvence Capital evolvence capital investment strategy investment strategy evolvence capital To The Point beat agencies in London, New York, Dubai and Mumbai to win the account for Dubai based leading alternative asset management company, Evolvence Capital. EVOLVENCE PLATFORM LEADER INNOVATOR With 5 years experience in the financial services sector, including clients like 3i, we were well placed 06 07 Pioneering approach backed by to understand their requirements. exceptional organisation evolvence capital investment strategy investment strategy evolvence capital We have delivered fast and appropriate solutions for their immediate needs and are now Evolvence Capital pursues innovation and working on a more strategic approach applies creativity to design investment products. It was among one of the first asset managers to create an India focused private equity platform. With the establishment of for their corporate communications. Evolvence Education Holding, Evolvence Life Sciences Fund and the Evolvence MENA Hedge Fund, we are a leader in the development of sector and product-targeted funds. Our investment professionals are organized in sector-focussed teams that work together across geographies, industries and products. Initial work has included refining Evolvence Capital has invested in over 150 companies across every industry in its target geography and generated significant return on investments. the existing logo, devising a colour The Company has an established international investor base drawn from North America, Europe and the Middle East. palette, styling and creating templates for their printed LONG HISTORY AS A MARKET AND powerpoint presentation, creating display graphics and a corporate brochure. We are currently creating their new website.
  • 21.
    case studies 21 General Dental Council - Report & Accounts PITCH WIN General Dental Council The General Dental Council GENERAL DENTAL COUNCIL annual report 2006 GENERAL DENTAL COUNCIL annual report 2006 GENERAL DENTAL COUNCIL annual report 2007 GENERAL DENTAL COUNCIL annual report 2007 GENERAL DENTAL COUNCIL (GDC) is the organisation which 2 3 20 21 protecting patients, regulating the dental team www.gdc-uk.org FIRST STEPS with non-European qualifications have an individual assessment of their qualifications and experience by our panel of trained professional assessors before they can register with us. In 2007 we registered 52 dentists and 33 regulates dental professionals Knowledge, skills and professionalism – it’s one our jobs to dental care professionals following an individual assessment. make sure prospective dentists and dental care professionals You have to assume 01 07 Facts and Figures get the right training so they develop all three. For dentists from outside Europe, there is an exam. The annual report Overseas Registration Examination was launched in 2007 your dentist and their team know We start by setting the criteria that degree programmes and and replaced our previous exam system for overseas what they’re doing, that they’re training courses must comply with. If on paper a new course meets our requirements, we provisionally approve it. We will dentists. The ORE is rigorous, testing candidates at UK graduate level. The system is also able to cope with Our registers in the United Kingdom. They then thoroughly inspect the course once it is up and running, fluctuations in demand much better than its predecessor properly trained and before the first group of students qualifies, to ensure the training is sound. And we will inspect it regularly, on an and means a more streamlined process for candidates. ongoing basis, after that. Just as important is ensuring that standards remain high once a dentist or dental professional is registered with us. In 2007, we approved seven new courses. Not all of these Our continuing professional development requirements, were approved first time. We are rigorous – we need to be, standards guidance, fitness to practise procedures, and in patient protection is paramount. If a training course doesn’t the future revalidation, all play their part - of which more, later. Dentists and dental care professionals 3. Dentists added to the register in 2007 6. Dentists – where they qualified The Specialist Lists required a more strategic meet our requirements, we turn it down. But we give guidance on where it falls short, so training providers can reapply for approval. Among the courses we inspected in 2007 were the first groundbreaking four-year graduate-entry dentistry training Focus on education Is there more we could be doing to ensure the joining our registers in 2007 1. Dentists and dental care professionals added to our registers in 2007 Female 1,263 Male UK 26,521 9. Breakdown of Specialist Lists on 31 December 2007 Dental and Maxillofacial Radiology 26 programmes at the Peninsula Dental School in Devon and professionals joining our registers are up to standard? 1,100 Dental Public Health 125 2359 approach to their report and Dentists the University of Central Lancashire. These courses are a We’ve been asking ourselves this question as part of a European Economic Area 5053 Endodontics 198 ‘first’ in dentistry so we will inspect them each year until the major review of our role in education, launched in 2007. Dental care first students graduate. You can be sure that the 100 or so new 15783 As a result, our focus is likely to shift from stipulating professionals 4. Dental care professionals added to the register in 2007 Oral Medicine 85 dentists graduating from these two schools in 2011 will have been what training providers teach, to an approach based Breakdown of trained to the high standards the GDC and the public expect. on learning outcomes. We would define what a newly dental care International Qualifying Examination 1544* Oral Microbiology 6 professionals qualified dentist or dental technician or dental hygienist Training for dental care professionals was also a big focus for should be able to do and what skills and attributes 60 1367 Female Oral Pathology 32 us in 2007, with inspections of eight dental hygiene and Clinical dental technicians Dental technicians 14,464 accounts to ensure that their key they need. It would be up to individual training providers Dental hygienists 379 Dental therapists 230 Oral Surgery 794 14036 Overseas 2301** therapy schools and dental technology colleges. An to design their curriculum to deliver this outcome. Dental nurses Male extensive inspection programme continues into 2008. All our This approach would encourage innovation and ensure 1,319 * Dentists from outside Europe have to pass a GDC examination before they Orthodontics 1182 inspection reports, with our findings and recommendations Some dental care professionals registered in more than one category are eligible to register. students learn what they need to. ** European dentists who have qualified outside Europe are entitled to an Paediatric Dentistry 232 to the training provider, are available on our website. individual assessment. But training can’t replicate 100 per cent the realities of Periodontics 295 In 2006 we began paper-based annual monitoring of dental working life. We’ve been considering the need for an schools to supplement our physical inspections. We took this assessment period for everyone joining our registers. 2. Dentists added to the register in 2007 – where they How our registers looked at the end 7. Dentists - gender breakdown Prosthodontics 388 messages were communicated a step further in 2007 with targeted questions for particular Under our proposals, all new registrants would hold qualified of the year Restorative Dentistry 297 schools, following up on recommendations we had made ‘provisional registration’ and would work within certain after our last inspection. We plan to roll this out to institutions parameters. They would then need to pass an 5. Breakdown of the registers at 31 December 2007 training dental care professionals from autumn 2008. Male assessment before they could move on to ‘full 21,597 While you’re busy going registration’ and work without restriction. This concept UK 971 07 annual report Students don’t register with us until they qualify, but we have was the subject of a public consultation at the end of Dentists 35,419 Female been looking at how we can establish closer links with them 2007 and our work on this continues in 2008. 1,382 clearly to the people they are while they train. In 2007 we started working on guidelines for Dental care training providers and students on the professional behaviours European Economic Area 1012 professionals 21,727 about your work, you can feel safe Patient protection is expected of trainee dentists and dental care professionals. Breakdown of 8. Dental care professionals - gender breakdown paramount. If a training dental care professionals course doesn’t meet For dentists and dental care professionals who come to work International Qualifying Examination 267* our requirements, we in the UK from abroad there are other checks and balances. Clinical dental technicians 59 Dental technicians 1442 Female in the knowledge that we’re busy turn it down. But we Under European law, Europeans with European qualifications Dental hygienists 5160 Dental therapists 977 give guidance on can register with us to work in the UK with no further Dental nurses 14757 20,219 there to protect – the UK public going about ours where it falls short, so training providers can reapply for approval. assessment of their training. The standards have been set and are governed by the European Commission. Europeans Overseas 113** * Dentists from outside Europe have to pass a GDC examination before they are eligible to register. ** European dentists who have qualified outside Europe are entitled to an individual assessment. Male 1,508 at large. GENERAL DENTAL COUNCIL GENERAL DENTAL COUNCIL GENERAL DENTAL COUNCIL GENERAL DENTAL COUNCIL annual report 2006 annual report 2006 annual report 2006 annual report 2006 6 7 8 9 Previous accounts had focused KEEPING UP TO DATE A dentist or dental care professional can’t get on our lists complete a five-year cycle (10,565 of them). Over 99 per cent (10,276) had met the requirements to complete at least 250 hours of CPD, including at least 75 verifiable hours. Initial scepticism among some dentists has evolved into a GUIDING GOOD PRACTICE All patients are entitled to high standards of professional and unless they have demonstrated they have met the standards real enthusiasm for learning. Our CPD audit found that personal conduct from those who provide their dental care. on more traditional imagery such we set. They can’t stay on our lists unless they demonstrate many dentists were doing more than the legal minimum, We provide guidance on the standards dentists and dental they are keeping up to date professionally. often considerably more. And over 20 per cent of dentists’ care professionals should live up to. When someone registers verifiable CPD had been completed in three core subjects – with us they are committing to uphold these standards. Continuing professional development (CPD) is critical. medical emergencies, disinfection and decontamination, For dentists it has been compulsory since 2002. and radiography and radiation protection. In 2007 we Developing guidance is a continuing process. For instance, introduced these as subjects we recommend all dentists during 2007 we consulted on issues of management Before compulsory CPD, a dentist could effectively register cover. That dentists had already been incorporating them responsibility (now published), and issued guidance to all as big smiles with white teeth but for life, with no regulated requirement to gain more skills or in their CPD activities was great news. dentists and dental care professionals associated with, knowledge. Now with CPD, and in time with revalidation, undertaking or involved in, clinical trials and research. we can give the public greater assurances about the people On the flip side, there were a small number of dentists who We also collaborated with the consumer organisation providing their dental care. failed to meet the requirements. Of the 10,565 dentists in Which? to help inform the public about the potential risks the cycle, we gave 234 further time (as required by the rules) of tooth whitening at the hands of non-registered Our CPD requirements were rolled out to dentists in stages, to complete a shortfall in their hours. Most did. We removed professionals (more on this shortly). in a series of five-year cycles, starting in 2002. Dentists have 60 dentists from the register for not meeting the to send us a statement each year, letting us know how requirements. In a culture that demands that professionals But promoting professionalism is not a question of setting we focused on patient protection many hours of CPD they have completed. In early 2007, we collected CPD statements from the first dentists to actively demonstrate that they remain competent, that there were so few is very reassuring. standards and putting our feet up. We provide guidance to, and support those, who train the dentists and dental care professionals of the future. Newly qualified dentists on vocational training (a requirement for any dentist who wants to work in the NHS) visit the GDC in small groups to hear more about what we do and what we expect of them professionally. We had 45 such visits last year. as a number one priority. By Our newsletter, the GDC Gazette, includes summaries 03 of recent cases where people have fallen foul of our I assume my dentist is up to date standards, highlighting lessons to learn from. and knows about the latest techniques When someone registers with us they are committing to uphold Defining who can do what introducing everyday people in these standards Our guidance to dentists and dental care professionals states that they can work ‘within the limits of their competence’. This was a sound idea in theory, when we published the guidance in 2005, allowing individuals to develop and extend their roles easily. But many 04 Spotlight on revalidation people are unclear about what they can and can’t do, Putting in place CPD requirements for the whole dental team is a The dental nurse at the practice does which isn’t good for patients. In 2007 we set up a everyday situations, supported by CPD and dental care professionals In 2007, we agreed compulsory CPD requirements for dental care professionals. Under the requirements, major step forward. The breakthrough will be the introduction of ‘revalidation’. Revalidation will require dentists and dental care professionals to actively demonstrate on a regular basis that they meet the standard necessary to stay on our registers. It will give patients the assurances they expect and deserve. In 2007 we made significant progress on this initiative and are on track to run a great job – she’s extremely professional special working group to help put this right by defining the skills that each professional group should have at the point of qualification, the skills each group may develop throughout their career, and the skills which should be ‘reserved’ to particular groups. dental care professionals need to complete and record a pilot revalidation scheme in 2009. We are consulting widely on The group considered other issues too, including which large typographic quotes, we at least 150 hours of CPD every five years, including at how we introduce revalidation, and aim to develop it in partnership members of the dental team should be able to carry out least 50 hours of verifiable CPD. There are recommended with the profession. We know it must be simple, flexible and tooth whitening and how we should view dentists core subjects too. We are confident that dental care proportionate to the benefit, placing no unnecessary burdens on offering procedures beyond the usual realms of professionals will embrace compulsory CPD in the same people. We will use local quality assurance mechanisms and dentistry, like Botox and collagen. The group’s work Now with CPD, and in way as dentists. It is worth pointing out that in response locally gathered evidence wherever possible and appropriate. should clarify who can do what for everyone’s benefit. time with revalidation, to concerns, we changed the way we are introducing it The public interest always comes first. In May 2007, 100 or so New guidance will be published in 2008. we can give the public greater assurances about – rather than staggering the start dates for different dentists and dental care professionals turned out to a workshop were able to convey the message the people providing groups, everyone’s first cycle starts on 1 August 2008. we held on revalidation at the British Dental Association’s annual their dental care. conference in Harrogate. The views they shared with us have been a fantastic help as we develop our proposals. that UK dental patients could get on with their lives safe in the knowledge that GDC would be looking after their interests.
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    case studies 22 Hammerson Hammerson approached us to produce a brochure intended as a leave behind for Swansea Council members as part of their tender for the proposed £300m development of Swansea City centre and waterfront area. The competition was fierce and Hammerson wanted the document to be memorable and boldly highlight the difference of their pitch compared with the competition. Our solution was simple. The message to the council was that this was to be a one-time opportunity, with a need to get things right straight away and no room for errors, hence the bold front cover phrase ‘no compromise’.
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    case studies 23 7822 R&A v19.qxd:Layout 1 16/10/08 10:28 Page 1 7822 R&A v19.qxd:Layout 1 16/10/08 10:28 Page 5 ICAEW Report & Accounts To the point won a three way pitch in order to secure the design BUILDING BUSINESS CONFIDENCE ANNUAL REVIEW 2007 and production of The Institute of Chartered Accountants for England DID YOU KNOW IN 2007... and Wales’ Report & Accounts. We were informed that we won We launched the We had the We made it Our District We delivered Our Business We had We won a £1m The ICAEW We offered the Our membership updated syllabus highest number more flexible Societies the first in-depth Confidence just under tender from the Foundation, ACA in China, exceeded 130,000 for the ACA on of students and for small and attracted over analysis of Monitor was 2,300,000 visits World Bank to launched in Russia and for the first time? time and on newly qualified medium sized 100,000 the impact one of the first to our website, raise standards June, received Malaysia? the pitch based on our creative budget? members in firms to train attendees to of International major economic responded across the over £1.3m 26 years? our students? over 2,000 Financial indicators to almost Bangladesh in pledges, courses and Reporting to predict the 100,000 member accountancy enabling us events across Standards across impact of enquiries and profession? to invest in approach and strategic thinking. the UK? Europe on behalf of the European Commission? the US credit crunch on UK business? our monthly alerts were viewed over 1,000,000 times? scholarships, research funds, bursaries and our library? This has subsequently led to us wining further projects for the Chartered Accountants’ Hall PO Box 433, Moorgate Place, London EC2P 2BJ T +44 (0)20 7920 8100 institute including a branding and F +44 (0)20 7920 0547 DX DX 877 London/City www.icaew.com marketing concept for their new OTHPLM7145 04/08 Ref: 7822 02 ANNUAL REVIEW 2007 ANNUAL REVIEW 2007 03 business space and an internal 7822 R&A v19.qxd:Layout 1 16/10/08 10:29 Page 11 communications campaign and strategy for their staff. BUILDING BUSINESS BUILDING BUSINESS CONFIDENCE THROUGH CONFIDENCE THROUGH WORLD-CLASS PROFESSIONAL STANDARDS QUALIFICATIONS… AND PUBLIC INTEREST ACTIVITY… A key part of what we stand for Our public interest activity also is the public interest. The work extends to the work which we undertaken by our professional undertake with organisations such standards staff ensures that the as the Charities Aid Foundation public can be confident that, in and the Investor Relations Society using the services of a chartered to encourage and promote best accountant, they will receive first practice in online reporting. The single biggest priority for the The campaign ran in the national rate advice and support backed Institute in 2007 was the launch broadsheets as well as The by a rigorous programme of Our financial capability initiative of our revised ACA following two Economistand appeared in tube Practice Assurance and Continuing which was piloted in 2007 aims to years of extensive research and and railway stations as well as Professional Development. As part provide members with the training development. We achieved this on taxis across London, university of this commitment to ensuring and support they need to mentor time and on budget in September. campus cinemas and on YouTube. public confidence across all that those responsible for delivering As well as promoting the benefits we do, in 2007 we also took the financial literacy in the classroom. The new qualification builds on the of training ACAs the campaign decision to move to open strengths of the ACA while making focused on the business benefits of disciplinary hearings. Our work with organisations such as it more flexible and economic for employing chartered accountants. the World Bank is helping spread training organisations to recruit As an Institute we must also best practice across emerging students. Ethics is very much at The response so far has been strive to ensure that our regulatory markets. We are also involved the heart of the syllabus and the positive both in terms of hits on regimes are proportionate and with public policy development, qualification is now also more our website and enquiries from do not cause undue burden including through our wider international in focus. existing and potential training on members. thought leadership activity. bodies as well as prospective In 2007 we offered the ACA students. A second phase of Following a major review of our Research undertaken in conjunction in Cyprus, China, Russia and this campaign is scheduled practising certificate and professional with a number of other professional Malaysia. We also focused hard for the first half of 2008. indemnity insurance procedures bodies towards the end of 2007 on our home market with a we revised these in 2007 using suggests that we need to work hard view to encouraging smaller By the end of the year we had a risk based model. We are now to maintain our public interest remit. practitioners to train students. successfully recruited 5,057 new implementing the revised scheme It is through this type of activity students in 26 countries, including in a way that eases the burden that we can ensure we continue In May, in support of this activity, 4,683 in the UK, enabling the of compliance while ensuring to meet our Charter obligations. we launched our first major Institute to exceed its growth we maintain public trust in advertising campaign to promote targets for the year significantly. our regulatory systems. the value of the ACA across the The new qualification builds on the strengths business community. In parallel with the launch of the revised ACA we continued to market our qualifications in of the ACA while making it more flexible and corporate finance, IFRS and charities accounting as well as economic for training organisations to recruit the Diploma in Financial Strategy we offer in conjunction with the Oxford University Business School. The work undertaken by our professional standards staff ensures that the public can be confident that, in using the services of a We also translated our IFRS qualification into Mandarin students. Ethics is very much at the heart of the to meet demand in China. syllabus and the qualification is now also more Taken together they move the Institute from being a one product organisation to being an organisation chartered accountant, they will receive first rate advice and international in focus. with a portfolio of qualifications relevant to the market. support backed by a rigorous programme of Practice Assurance and Continuing Professional Development. 08 ANNUAL REVIEW 2007 ANNUAL REVIEW 2007 09 14 ANNUAL REVIEW 2007 ANNUAL REVIEW 2007 15
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    case studies 24 ICAEW Internal Communications Despite the economic downturn, which has been deeply unsettling for everyone, I am delighted with the progress that we have all made. I would like to thank you for your Campaign contribution to what we achieved in 2008. It’s vital that we are aware of our competitive environment and respond to new opportunities and market changes as they arise. With this in mind, we have developed our key priorities for 2009 Because of and a plan of action to help us achieve our goals. YOUR HARD WORK [Forename PAYS DIVIDENDS YOU’RE OUR Having worked closely on external Surname] GREATEST ASSET communications, we were well In 2008 we laid firm foundations for the This booklet shares some of our many successes in 2008, outlines our strategy and summarises our operational plan. implementation of our long-term plans. Building on our strengths, which involves positioned to understand the values We described it as a ‘compelling’ year continuing to work together as a single and made significant progress on our key team, is crucial to our success and to the priorities. Although we did not achieve delivery of our challenging strategy. We all some of the targets in the 12-month period, have a role to play in delivering the activities especially in the growth area, we should that are key to growing the organisation and change programme that ICAEW all feel proud of what we have achieved, in what were challenging economic times. and safeguarding our future. I look forward to working with you to achieve our goals during 2009 and to ensure that people can do business with confidence. needed to communicate to their Best wishes Michael DM Izza Chief Executive staff. With internal refurbishment and graphics, digital comms and PEOPLE CAN DO BUSINESS WITH CONFIDENCE support literature, staff have been kept informed and motivated Individually Personalised Booklet through testing times. KEY PRIORITIES FOR 2009 Cultural change Qualifications Growth Thought leadership Member services click the image to view International Technology Brand and communications BECAUSE OF US PEOPLE CAN DO BUSINESS WITH CONFIDENCE a demo of the ICAEW screensaver Posters Screensaver
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    case studies 25 The Business Centre branding, interior graphics and showreel We won a two way pitch to brand the new business centre at the ICAEW. This included interior graphics, signage and the design, storyboarding and production of a showreel that is on display in the main reception area. The brief was to create a world class business space that would elevate the institution and make it feel more dynamic and relevant in todays business environment. Our solution was something that was simple, stylish and timeless that would appeal to the modernists and traditionalists alike. click to view the video online
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    case studies 26 Lab in a Lorry Lab in a Lorry was initiated by the Schlumberger Foundation and the Institute of Physics to give young people the chance to explore science through hands-on experiments. The programme is guided by volunteers who want to share their passion for science and their curiosity about the world we live in. To the point developed the existing logo and introduced the new circle icons and straplines to appeal to the target audience, school children aged between 11 and 16 years of age. We also produced guidelines, created lorry liveries and graphics for the interiors, designed the website and produced marketing material for promotion prior to and during the tour.
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    case studies 27 Land Securities Land Securities is a highly respected, innovative property developer which is very selective about the design consultancies it works with. It is important that the people they work with share the same vision in terms of creativity, innovation and quality of execution. We have worked with Land Securities for eight years and within that period we have covered a broad spectrum of work that includes: • Internal and external communications • Exhibitions and interiors • Public consultation communications • Site specific identities • Development marketing • Presentations and digital showreels • Hoardings
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    case studies 28 Land Securities Christ’s Lane This brand creation and implementation for Christ’s Lane Retail development, Cambridge involved: • Initial public consultation • Naming and ‘Benchmark’ identity • Site hoardings • Marketing literature • Launch website and evolution. To visit,click: www.christslane.co.uk
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    case studies 29 Legal & General – IT IS WITH GREAT PLEASURE THAT LEGAL & GENERAL CONTENTS 02 INTRODUCTION WE INTRODUCE OUR RANGE OF Corporate Brochure 03 LEGAL AND GENERAL INVESTMENT MANAGEMENT (LGIM) SERVICES FOR INSTITUTIONAL INVESTMENT MANAGEMENT 05 INDEX-TRACKING AND PASSIVE MANAGEMENT 05 ACTIVELY MANAGED FIXED INCOME INVESTORS. EACH DEMONSTRATES AND CASH HOW WE HAVE THE INVESTMENT CREATING INVESTMENT 07 ACTIVELY MANAGED EQUITIES 08 LEGAL & GENERAL PROPERTY (LGP) 09 ALTERNATIVE INVESTMENTS CAPABILITIES NECESSARY TO MEET G HEDGE FUNDS YOUR FINANCIAL NEEDS. SOLUTIONS G PRIVATE EQUITY 10 SERVICES OFFERED BY LGIM We were approached by LGIM to G G LIABILITY DRIVEN INVESTMENT (‘LDI’) SOLUTIONS BENCHMARK MANAGEMENT AND ASSET ALLOCATION G TRANSITION AND PORTFOLIO design a corporate brochure that G TRANSFER SERVICE SEGREGATED PORTFOLIOS 11 CONTACT US acted as a sales tool to highlight the investment services that they A RANGE OF INVESTMENT provided, whilst also changing SERVICES some of the perceptions within the industry about LGIM. Our approach was a clean, contemporary, fresh and 01 02 energetic design that reflected Legal & General Investment Management Legal & General Investment Management the innovation and variety of investment solutions that LGIM ALTERNATIVE HEDGE FUNDS SERVICES OFFERED BY LGIM INVESTMENTS G HIGH YIELD ALPHA FUND G JAPAN ALPHA FUND provided for their clients. G UK SMALLER COMPANIES ALPHA FUND MANAGEMENT AND ASSET ALLOCATION LIABILITY (‘LDI’) SOLUTIONS TRANSITIONSERVICE SEGREGATED BENCHMARK AND PORTFOLIO TRANSFER DRIVEN INVESTMENT PORTFOLIOS AND SCALE Hedge Funds Hedge funds aim to produce in a position to take such LGV’s investment strategy seeks Market volatility over the past As we can offer multi-asset The movement of assets Although many of our client’s returns without regard to risks. The Hedge Funds are diversification by industry and few years has prompted a solutions, our clients will often between managers requires objectives are met through our As an innovative investment traditional benchmarks. In domiciled in Ireland and has developed a focused re-examination of the range of require some form of careful handling in order to range of unitised funds, some manager, LGIM recognises particular, they aim to generate denominated in US$ with portfolio of investments in the investment solutions available. benchmark management avoid unnecessary costs. LGIM specialised mandates may that in addition to traditional positive returns regardless of the minimum subscription in consumer, leisure and service One recurring theme has been overlay in order to ensure that have a specialist team require bespoke treatment. long-only investments there the movement of underlying US$, the equivalent of Euro sectors. In recent years, LGV’s the need for investment their asset positions are responsible for transitions and For these, a portfolio of directly are other opportunities for markets. LGIM manages a 250,000. Investment in the investment activities have strategies that are more liability maintained while markets regularly undertakes around held securities may be the investors to realise superior series of long-short funds in Hedge Funds can only be demonstrated our flexible focused. LGIM has considerable diverge and cash is invested £20bn of transitions each year. answer. The scale of our returns. Investing in alternative various markets and asset made in accordance with the approach to deal structuring experience of managing funds or withdrawn. Benchmark We liaise closely with ceding investment activities and the strategies offers investors a classes that leverage off our terms and conditions of each and have illustrated LGV’s to meet liabilities, not only management can be managers and custodians capability of our Operations combination of benefits that substantial experience of fund’s prospectus. broad origination and deal for pension schemes but also implemented very simply by where assets are transferred teams comfortably provide the may be more appropriate managing active long-only sourcing capabilities. for Legal & General’s life allowing ranges around asset in-specie to our funds. detailed administration and to, or can complement, Private Equity assets. Our market presence assurance business. allocation positions with reporting that this approach traditional investments for the Our aim is to minimise the cost and considerable resources, LGV rebalancing occurring only requires. We aim to meet your following reasons: of restructuring portfolios, and coupled with our risk The LGV team arranges when asset positions fall outside requirements for single or • the ability to make positive management skills, provide management buy outs (MBOs) dependant upon the fund size, those ranges or at set points. multi-asset portfolios and can returns regardless of an ideal environment for the and management buy ins where purchases and sales are Alternatively, LGIM can actively include currency overlay to market direction management of hedge funds. (MBIs) focussing primarily on required, we can cross these allocate exposure to individual mitigate currency risk. • superior risk-adjusted mid-market UK companies up securities with those from other Please note that Hedge Funds asset classes based on in-house returns relative to traditional to £300 million. LGV is a well funds at mid-market prices. This are not suitable for all investors market views that aim to add asset classes established provider of private benefit is a direct consequence as the investment in these funds value to the overall portfolio • broader portfolio equity in the UK and has of the number, size and may carry substantial and performance. This form of diversification managed funds on behalf of diversity of our client base. above average risk, so are only management can usually be • reduced volatility external investors since 1988. an overlay on a client’s specific suitable for investors who are benchmark position. 09 Legal & General Investment Management Legal & General Investment Management 10
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    case studies 30 Moneycorp Originally tasked to look at redesigning a divisional brand of TTT Moneycorp, our recommendation was for a more wide ranging review of the complete TTT Moneycorp Group. From a name change to Moneycorp, dropping the TTT, and a rationalisation of the divisional brands into clearly defined, colour coded sub brands, we have evolved the identity, created guidelines and have helped communicate the changes both to staff and clients through the redesign of the latest Report and Accounts. Our role is ongoing as consultants, working closely with the in-house design team with the roll out of marketing materials and the update of the company’s website. click images to view online
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    case studies 31 Newsprinters As a new and autonomous division of News International, our research highlighted the need for staff to have pride in the Newsprinters brand. The logo we designed shows a free flowing piece of paper that creates the shape of the globe, and simultaneously communicated the company’s core business, which is printing newspapers. The green colour and globe shape reflect the eco-friendly credentials of the three new premises. To help motivate staff, our approach for the interiors was to add colour, wit and personality with bold graphics and inventive thought provoking imagery. This added warmth to the environment whilst also helping to segregate the factory into clearly defined work areas, i.e. “Where the reels are kept” for the paper storage warehouse.
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    case studies 32 Schroders To the point have been designing and producing Schroders' property division annual reports since 1997. We produce seven annual and six interim reports along with supporting collateral throughout the year. Last year, we successfully re-designed these documents to reflect a more contemporary and cleaner image. The reports are all treated as high-end marketing pieces and involve commissioned photography, high levels of attention to detail and speedy turnaround times – through quality and value we have built a very strong and long term relationship.
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    case studies 33 Treasury Holdings Treasury Holdings is one of Ireland's largest and most successful property development companies. In 2008, we won the contract to produce the Real Estate Opportunities (REO) annual report. REO is a subsidiary of Treasury Holdings and in 2007 bought the iconic Battersea Power Station in south west London. This 35-acre site was the focus of the 2008 annual report and we commissioned photography over three days to detail the famous chimneys and beautiful Art Deco control rooms, and hired a helicopter to capture the glory of this expansive site. This 80-page annual report was designed and produced within four weeks, and we organised its mailing and distribution to over 1,700 shareholders.
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    case studies 34 LAPC Communicating important messages to multi-cultural family groups demands a sensitive and carefully managed approach. The London Accident Prevention Council (LAPC) requested a flexible campaign to promote road safety to both children and parents across the country. We created a cartoon-style ‘alien’ family called ‘The Greens’ to encounter specific safety and parenting issues to raise awareness for themes such as ‘Walking to School’ and the ‘Caring Parent’. The illustrations, colour palette and tone of voice were designed to be accessible communication tools to accommodate flexibility of message with strong character recognition.
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    case studies 35 Go Go Crew Devised and developed by to the point and illustrated by Owen Williams, the Go Go Crew have been designed to appeal to school aged children under 12, providing them with positive life-style role models and getting important messages across in a fun and memorable way. They will offer advice and information on everything from ©2004 Go Go Crew Ltd exercise, healthy living and healthy eating to stranger danger, drug awareness, anti-smoking and truancy as well as promoting a whole range of educational, environmental and child orientated products and services. The members of Go Go Crew have genuine street 'cred' and 'attitude' but they still know right from wrong and that is a very potent mix in our positioning of the brand. While children will relate to the Go Go Crew their parents will not resent or be alienated by them. www.gogocrew.co.uk
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    case studies 36 Moneycorp Markets - e-marketing Moneycorp Markets - a division of the Moneycorp Group needed an online campaign to inform both current clients and the general public about their new online service - a free demo of their trading software platform aimed at both new and experienced online traders. To get this information across, we created Moneycorp Markets a campaign that spanned several months - online ads: banner, skyscraper the first stage involved two initial banner and MPU’s for a variety of online ads - based on the simple phrase ‘YES’. publications aswell as a marketing The effectiveness and response to these email. Click here to view online. was measured and, based on this feedback, we then created and rolled out the main part of the campaign. This took the form of a strong visual ‘hook’ - building on the phrase ‘YES’ and creating eye-catching building blocks which could work across a variety of media, sizes and formats both in static and animated form. With them, a corresponding phrase - ‘see how we bring it all together’ formed the tag-line to the campaign. These building blocks were then used in two further banner ad campaigns, a targeted HTML email and across their website and print material.
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    case studies 37 Digital Communication The following digital examples of our work to communicate brand messages externally. have been created to work with printed Visit www.tothepoint.co.uk/examples to communications and help each of these see these in their animated form (or click clients communicate key messages to the images below). their staff prior to then also being used 3DReid Moneycorp Travellers Cheques Newsprinters in an instant Interactive animation Animation to introduce Presentation to new staff at created for use both on both staff and clients to Newsprinters as part of the their website aswell as the new identity and cultural change process and office reception area sub-brands we created. to introduce the new identity and Powerpoint we designed. presentations. It pays to use the experts
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    case studies 38 Digital Communication TNS British Science Association Eurostop TNS - one of the leading We created a new logo for this A leading supplier of software market information groups, British Institution and created an and IT systems for the retail commissioned us to animation to help launch the industry. They required an produce an animated brand - shown to MPs and the animation that could be used on introduction to run before press at an event held in the anything from large exhibition their presentations that Houses of Parliament. displays to the homepage of explained what set them their website. apart from their competition.
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    Christ’s Lane case studies 39 Website Design Immediacy of information can make or break a marketing campaign. Our new media expertise guarantees both global and local presence – reaching, informing EPSRC 3DReid Research Councils UK and ultimately influencing your audience. Impact! World Digital Economy We can help you create the right content for your needs, plan the site and ensure it’s both visually strong and on brand whilst at the same time being clear and easy to use. We can create fully content managed sites where you can maintain the information through a simple admin area or integrate rich-media such as flash British Land Land Securities Springhead Park animation and video. And all of this is The River Don done with brand integration, an eye for detail and an understanding of accessibility standards, user tracking and search engine optimisation. From a simple web presence to corporate interactive and video presentations, we provide well designed and technologically appropriate solutions. Sallows Consulting Go Go Crew privatewealth mortgages
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    key staff 40 Simon Hutton Kevin Cox Ben Jackson Nikki Gay Leonora Peralta Managing Director Creative Director Head of Digital Media Senior Designer Senior Account Manager Simon set up to the point in 1991 and Kevin studied at Chelsea School of Art Ben got his BA Hons in Graphic Nikki has 12 years experience and Leonora joined us in 2006 and is has led the business to its Design (BA hons degree in graphic design) Information Design at Falmouth has worked for two other London- responsible for managing projects, Week and Marketing top 100 ranking. and has over 20 years’ design School of Art and has been working in based consultancies, working on from initial brief through to delivery, He studied media and production experience, primarily in the branding design and interactive media for over both business and consumer focused including scheduling, budgets and design for four years at the London and corporate literature sectors. 15 years. He has extensive campaigns. She has an in-depth general oversee. She is used to large College of Printing, gaining an honours Whether it’s brand creation and experience in brand creation and also knowledge of corporate scale projects with tight deadlines, degree. He has worked across a range implementation, report and accounts, the implementation of ideas and communications, mainly within requiring high levels of client sectors always looking for new or creating entire marketing campaigns, content across all types of media. the financial sector, with a high level interaction and accuracy. Leonora takes challenges and ways to help clients his strategic approach to design and Key projects include a cycle initiative of experience producng material for a strategic role with her key accounts, differentiate themselves. He has a copywriting skills ensures that website for Transport for London, Barclays bank. She has been developing strong working relationships hands on approach, consulting and concepts have a strong rationale branding and website design for instrumental in the development and and helping clients evolve their brands. working closely with some of our long and are appropriate for the target 3DReid, and identity animations for rationalisation of communications for Her key accounts include 3i and term accounts including 3i, the CIPR, audience. As well as designing, Moneycorp, Newsprinters and The 3i, Moneycorp, Treasury Holdings and Moneycorp and she also managed the Moneycorp, Land Securities and he appraises key client work, British Science Association. He can the CIPR, creating literature systems implementation of interiors for Schroders. He enjoys all aspects of challenging some of the approaches manage both designers and and templates for their core Newsprinters and their ongoing brand communications – from signage and restrictions, pushing for more programmers alike and can translate communications materials. development. She brought five years' strategies to corporate DVDs – but his effective communications and often unintelligible technical speak She worked on the communications experience in a large international strength lies in identity and branding. ensuring value for money and return into plain English. He also has many programme and identity for publishing company, progressing from With over 25 years of experience, on investment are achieved. years experience of working in Newsrinters, a division of News editorial and print responsibilities to ranging from initial research through to Current clients include Legal & broadcast television and has created International, which has involved assistant publisher. She is fluent in six design and finer details of a project, General, 3DReid, EPSRC and 3i, video title sequences for TV shows change management communication European languages. Simon ensures work is creative, with recent work for the ICAEW and aired on BBC, Channel 4, Channel 5, to staff and suppliers, interior design appropriate and effective. The British Science Association. and Discovery as well as working on and design for the website and leonora@tothepoint.co.uk corporate video and DVDs. marketing materials. simon@tothepoint.co.uk kevin@tothepoint.co.uk ben@tothepoint.co.uk nikki@tothepoint.co.uk
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    our approach toprojects and accounts 41 Our project managers oversee all The following is an outline guide to Budget Brainstorming our project management process. Based on the client brief, we will Once the brief is agreed we will hold stages of a project, from brief to submit an estimate to show a detailed a team meeting, involving all available delivery, to ensure quality, brand Briefing In advance of a briefing meeting, break-down of our fees and the stages required. If the brief changes, the designers, as the brainstorming stage to come up with a range of ideas consistency and timeframes are all to the point would ask for a written budget is updated as required and and approaches that are suitable for brief, the client’s company or divisions, approval sought before work progression by the selected team. maintained. Clients also have direct profile or brochure, any relevant commences. In this way the final access to the designers, from the literature or websites and a list of invoice will match all approved Our Process any key stakeholders and/or competitors estimates with no surprises. The following indicate a generic Creative Director for major projects if appropriate. This allows us to prepare process for a new print or digital any relevant questions in advance. This budget sets the parameters for project. Key approval and feedback to specific designers working on One of the directors and an account the level of design and implementation stages would be agreed at the implementation. manager would be present at the we believe is required. Client guidance outset and a timeline produced in briefing meeting, often accompanied on available budget is always helpful written or gant chart form using ‘traffic’. by a designer from the team who in setting these parameters so we will Not all stages are always required. would be working on the project. not design a concept around original photography or illustration if there is Stage 1 Research and Briefing The brief should include a full history no budget available for this. Our long of the proposed project, the strategy term client relationships have been Stage 2 Brainstorming / Concepts and objectives including the key built on trust and an open working Stage 3 Development of ideas messages to communicate, the target partnership. Stage 4 Optional Client Research audience and whether there are any particular guidelines to follow. We will Customer Liaison Stage 5 Implementation question and define objectives by Account managers will keep in touch (copywriting, photography, asking what is the context of the with clients throughout the project life illustration, final layouts, project? Is it the first piece in a series? cycle through meetings, telephone calls editorial and quality control) Should it fit in with existing pieces of and email. Contact reports following Stage 6 Authors Changes design? Will it form the start of a meetings are provided within 24 hours campaign and should other pieces be and weekly management reports are Stage 7 Artwork / Programming considered at the same time? A clear provided each week to ensure the Stage 8 Test Proof / Proofing / Testing brief is essential to ensure we fully client is aware of stages, schedules understand the client and audience and budgets. Account Managers and Stage 9 Final Print / Digital Solution needs. We can then create appropriate the Creative Director meet weekly to Stage 10 Development and supply of and effective communications. discuss and schedule work so that template if required there is shared knowledge of projects. Stage 11 Review - Learning We are happy to help in developing Schedules, budgets and time is input and Success a brief, including researching your into our ‘traffic’ job management system audience and requirements, and which all staff have access to and input setting the strategy and objectives. time so cost can be managed in real time.
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    our environmental credentials 42 We aim to be Think Green Council recycle scheme. How we have encouraged our own • Encourage clients to use • Recycle all toner cartridges for clients to act responsibly environmentally aware environmentally friendly all our printers, photocopier, fax and responsible, materials when considering all machine through RNIB Toner 3i adhering to all relevant design projects. Donor scheme. UK laws and regulations. • Encourage the use of interactive • Recycle or donate any old Our policy and practices digital media without the need to computer equipment via local print out. charity/school schemes. are reviewed on an • Source goods and services annual basis. locally where possible. Save Energy • Include environmental • Use rechargeable batteries in • A recent major achievement was To achieve the aims of considerations in the assessment our equipment. convincing 3i, who produce vast of suppliers and their products. • Turn off monitors and computers quantities of material, to print all their our policy and fulfil our • Constantly research new ways for when not in use. brochures on either recycled or FSC commitment to us and our clients to think green. • Turn off heating and cooling accredited paper and wherever possible minimising any negative • Currently working on developing systems when office is not occupied. to use only ISO 14001 registered printers. impact on the environmental print policies for • Promote the use of public key clients regarding carbon transport or bicycles wherever 3DReid environment we: neutral printing. possible, minimising car and air travel. Recycle • Recycle where possible, ensuring all waste is disposed of in a safe and responsible manner. • Minimise paper usage, recycle all • All stationery, including business paper throughout the studio. We cards, letterheads, comp slips, etc. are members of the Southwark are printed on 100% recycled paper • Stipulated that letterheads are used front and back with no need for continuation paper • All brochures printed on recycled paper and printed by Carbon Neutral ISO 14001 registered printers
  • 43.
    testimonials 43 More testimonials They understand the essence of our communication strategy and continue to be proactive in the development of material necessary to retain and grow can be found on our membership. Ann Mealor, Head of Marketing & PR, CIPR, London our website. As a leader in our industry, we produce a wide range of literature, from case studies to high-end thought leadership reports. Each piece needs to answer a specific creative brief as well as reflect our identity. www.tothepoint.co.uk/ about/ testimonials To The Point have a strong understanding of this balance and continue to produce work that is forward-thinking and communicates successfully with our specific audiences. John Scott, Marketing Manager, 3i, London I should like to thank you for all the excellent work you have done for us on the Acas Annual Report and the Summaries. Everyone who has seen the proofs has said how good it looks. Your unfailing patience and cheerfulness when we have messed you about with changes of plan and short deadlines and your willingness to sort things out with the printers for me has made our life so much easier in dealing with this. Lesley Loughran, Senior Press & Marketing Officer, Acas, London We appointed To The Point on the quality of the work produced and their knowledge of our sector. They have an excellent track record on design and branding campaigns and we are absolutely delighted with the work done on our corporate branding campaign. The quality of their work, commitment to our account and great attitude is what makes this an effective partnership. Shilpa Mattai, Communications Director, Evolvence Capital, Dubai Many thanks for all your work on this website - it has exceeded my expectations which were extremely high in the first place and that is an incredible achievement both for TTP working together with our in-house team. David Reid, Head of Marketing & Communications, EPSRC, Swindon
  • 44.
    ttp offer insummary 44 • Specialists in brand communications • Focus on brand consistency • Proven track record • Bespoke solutions • Attention to detail • Experienced team • Collaborative work style • Friendly approachable staff
  • 45.
    contact details 45 Simon Hutton Managing Director to the point 5 Maidstone Buildings Mews, 72-76 Borough High Street, London, SE1 1GN, UK tel: +44 (0)20 7378 6999 fax: +44 (0)20 7378 7399 simon@ tothepoint.co.uk www.tothepoint.co.uk