TMI Communications is a telecommunications company specializing in hotel phone systems. They have over 13 years of experience exclusively serving the hospitality industry. The document discusses Mike Soular, the national account manager, and how he and his company provide a painless purchasing process with their expertise. It also outlines TMI's competitive advantages such as their focus on hospitality, experience installing and servicing over 4000 hotels, competitive pricing, and dedicated customer service.

1. TMI Communication Inc
Turn Key Hospitality Telecommunications Experts
“Mike makes telephone system purchasing painless and easy. His professional
approach and extensive knowledge make working with him a joy. If you have to buy
phone systems for hotels, Mike and his company are tops in the field.”
Top qualities: Great Results, Good Value, High Integrity

2. Price Price
Our purchasing power allows
us to provide you the price
point that fits into your budget
Experience
We focus 100% on Hospitality
Experience Service & have over 13 years of
successful business doing so
Service
90% of the service work we do
we can do remotely. Our in-
house service department is
available 24x7x365
Loyalty
Loyalty
Many of our current customers
have been with us for 10+
years and are available for
references

3. Designed by Hotel Owners for Hotel Owners
 1 Company, 1 Account Manager, 1 Project Manager, 1 Contract
◦ Your Account Manager will handle ALL products/services we offer
◦ Dedicated Project Manager – From start to finish
 Mitel Hospitality Specialist
◦ 1 of only 12 organizations in the entire US that meet Mitel's standards to be in
their Hospitality Program
◦ Consistently ranked in Mitel’s Top 3
◦ 100% Focus on Hospitality
 Currently Own & Operate over 175 Hotels
◦ Built & Opened over 400 Hotels
◦ Service Over 4000 Hotels Across the US

4. What Do We Offer Today's Customers?
 Mitel Phone Systems  Phone Lines
 Voice Mail Systems  Voice T-1’s
 Call Accounting Systems  Internet T-1’s
 High Speed Internet Access  Ethernet
 Security Camera Systems  Internet DS-3
 Free to Guest Programming  Load Balancers
 HD Televisions  Telecom Expense Management
 24x7x365 Support  One-Time Bill Audit
No Other Company Can Provide the Turn Key Solution We Can.
We Have The Experience of Owning & Operating Over 200 Hotels to Back It Up.

5.  How many hotels have they installed in the last 12 months?
 What does their Project Coordination consist of?
 Can they provide you PBX, HSIA, DVR, Direct TV, etc?
 One contact for project, issues, escalation?
 Who do I call for service?
 What are the hours?
 Do they remotely monitor/trouble shoot issues?
 Do they need to send a truck out every time I have an issue?
 What type of relationship do they have with your suppliers?
 Can they service your other hotels? In another city? State?
 How long have they been in the hotel telecom business?
 Can I contact them with questions about products/technology?
 What type of training do they provide the staff? Is it free?
 How often do they have change orders?
 Do they keep me informed on upgrades, expiring support, etc?
 Do they offer General Maintenance Agreements?
 Do they offer Leasing Options?

7. To Find Out More or If you Have Any
Questions Please Contact Me:
Mike Soular| National Account Manager
TMI Communications, Inc.
1201 Page Drive | Fargo, ND 58103
Direct 701.639.5271| Cell 701.205.5733| Fax 800.231.9651
Email: Michael.Soular@tmihospitality.com
www.tmicommunications.com | Impressing Customers