![Tiyana Smith tiyanasmith@gmail.com
6054 Barrington Dr
Charlotte,NC 28215
Mobile : 7047633108
ACADEMIC DETAILS
• Associates Degree Early Childhood Education [2011] with aggregate of 4.0 from Central Peidmont
Community College
WORK EXPERIENCE
• Worked as Teacher/Assistant Director in Grahams Daycare from Oct 2002 to Jun 2008
Role :Implementing lesson Plans,answering phones,basic office duities, working one one with children and
parents,and ensuring that children received a quality education
• Worked as Lead Teacher in TenderHearts CDC from Jul 2008 to May 2013
Role :Teacher in Childcare facility working with 3yr olds.Implementing lesson plans,creating learning
environment,working with parents,as well as training staff.
• Worked as Customer Service Rep in Non Profit Industries from May 2013 to Jun 2016
Role :Customer Service Rep in call center assisting clients in locating affordable housing.Assisted landlords in
adding rental properties,and updating individual and corporate accounts for large apartment
complexes.Handling inbound and outbound calls,data entry,as well as processing applications for foreclosure
prevention assistance.
FIELD OF INTERESTS
• Customer Services
SKILLS
• Phone Skills
• Data Entry
• Ability to handle large call volume
• Creating Spreadsheets
STRENGTH & HOBBIES
• Organized
• Proficient
• Attention to detail
• People Skills
• Professional
• Reading and writing
• Traveling
REFERENCE
Julius Hall
Topnotch Home Improvement
7046059857
Maurice Reid
7043517806
Jennifer Lynch
Non Profit Industries
9804221005
(Tiyana Smith)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
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- 1. COVER LETTER Tiyana Smith tiyanasmith@gmail.com 7047633108 06-24-2016 Dear Hiring Manager, I'm applying for a dispatching position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convience. Please find my resume attached. I can be reached at the number above or at my email address. Sincerely,Tiyana Smith Tiyana Smith
- 2. Tiyana Smith tiyanasmith@gmail.com 6054 Barrington Dr Charlotte,NC 28215 Mobile : 7047633108 ACADEMIC DETAILS • Associates Degree Early Childhood Education [2011] with aggregate of 4.0 from Central Peidmont Community College WORK EXPERIENCE • Worked as Teacher/Assistant Director in Grahams Daycare from Oct 2002 to Jun 2008 Role :Implementing lesson Plans,answering phones,basic office duities, working one one with children and parents,and ensuring that children received a quality education • Worked as Lead Teacher in TenderHearts CDC from Jul 2008 to May 2013 Role :Teacher in Childcare facility working with 3yr olds.Implementing lesson plans,creating learning environment,working with parents,as well as training staff. • Worked as Customer Service Rep in Non Profit Industries from May 2013 to Jun 2016 Role :Customer Service Rep in call center assisting clients in locating affordable housing.Assisted landlords in adding rental properties,and updating individual and corporate accounts for large apartment complexes.Handling inbound and outbound calls,data entry,as well as processing applications for foreclosure prevention assistance. FIELD OF INTERESTS • Customer Services SKILLS • Phone Skills • Data Entry • Ability to handle large call volume • Creating Spreadsheets STRENGTH & HOBBIES • Organized • Proficient • Attention to detail • People Skills • Professional • Reading and writing • Traveling REFERENCE Julius Hall Topnotch Home Improvement 7046059857 Maurice Reid 7043517806 Jennifer Lynch Non Profit Industries 9804221005 (Tiyana Smith)