Talk for the PHP Usergroup Münster, 17.05.2016
Is a good software architecture just an accident or can it be planned? What are the common problems in creating an architecture and how can we improve that situation?
УПРАВЛЕНИЕ КАЧЕСТВОМ ОБСЛУЖИВАНИЯ КОРПОРАТИВНЫХ КЛИЕНТОВ В СФЕРЕ УСЛУГ Vadim Andreev
В статье подчеркивается влияние качества обслуживания клиентов на развитие бизнеса в b-2-b-сфере, приводятся наиболее эффективные способы обеспечения качества обслуживания клиентов. Автор говорит о современных и эффективных инструментах маркетинга в области клиентских отношений, дает рекомендации и приводит примеры из реальной бизнес-практики.
Журнал: КЛИЕНТИНГ И УПРАВЛЕНИЕ КЛИЕНТСКИМ ПОРТФЕЛЕМ 04(08)2013
SXSW 2013 Submission- Marketing Tech When Your Product Changes Every DayCaitlin Jeansonne
Are you trying to figure out how to keep up with your agile, "speed of light" development team? Are your clients calling, emailing, Tweeting, and Facebook-ing you with questions about interfaces and features that are changing?
Today's tech marketing & sales team faces a unique set of challenges as you focus on business development while your programming team is focused on daily updates to the code, efficiency, and scalability at lightening speeds. How do you sync up your sales, marketing, and technology departments to succeed?
Caitlin Kaluza & Courtney Pemberton lead the Marketing & Sales teams for Tendenci Content Management Software. Caitlin & Courtney will discuss their experiences marketing an open source CMS that is constantly evolving, including tips for communicating constant changes to clients & prospects, closing sales, & focusing your marketing message internally and externally when your target continues to move.
Talk for the PHP Usergroup Münster, 17.05.2016
Is a good software architecture just an accident or can it be planned? What are the common problems in creating an architecture and how can we improve that situation?
УПРАВЛЕНИЕ КАЧЕСТВОМ ОБСЛУЖИВАНИЯ КОРПОРАТИВНЫХ КЛИЕНТОВ В СФЕРЕ УСЛУГ Vadim Andreev
В статье подчеркивается влияние качества обслуживания клиентов на развитие бизнеса в b-2-b-сфере, приводятся наиболее эффективные способы обеспечения качества обслуживания клиентов. Автор говорит о современных и эффективных инструментах маркетинга в области клиентских отношений, дает рекомендации и приводит примеры из реальной бизнес-практики.
Журнал: КЛИЕНТИНГ И УПРАВЛЕНИЕ КЛИЕНТСКИМ ПОРТФЕЛЕМ 04(08)2013
SXSW 2013 Submission- Marketing Tech When Your Product Changes Every DayCaitlin Jeansonne
Are you trying to figure out how to keep up with your agile, "speed of light" development team? Are your clients calling, emailing, Tweeting, and Facebook-ing you with questions about interfaces and features that are changing?
Today's tech marketing & sales team faces a unique set of challenges as you focus on business development while your programming team is focused on daily updates to the code, efficiency, and scalability at lightening speeds. How do you sync up your sales, marketing, and technology departments to succeed?
Caitlin Kaluza & Courtney Pemberton lead the Marketing & Sales teams for Tendenci Content Management Software. Caitlin & Courtney will discuss their experiences marketing an open source CMS that is constantly evolving, including tips for communicating constant changes to clients & prospects, closing sales, & focusing your marketing message internally and externally when your target continues to move.
The future will be Realtime & CollaborativeJoseph Gentle
These are the slides from a talk I gave at the JS summit in 2014. I gave some demos too which were very cool. Hopefully the video will be available at some point.
The future will be Realtime & CollaborativeJoseph Gentle
These are the slides from a talk I gave at the JS summit in 2014. I gave some demos too which were very cool. Hopefully the video will be available at some point.