Online shopping provides convenience but also risks. This document provides 17 tips to shop online safely: 1) Trust instincts and be knowledgeable about sellers; 2) Check pricing, seller information, policies, and security; 3) Use credit cards and strong passwords; 4) Inspect purchases and check statements often. Following these tips can help avoid fraud and protect personal information when shopping online.

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Contents
INTRODUCTION........................................................................................................................2
BODY..........................................................................................................................................3
I. Shopping online...............................................................................................................3
II. Tips to shop online..........................................................................................................3
1. Trust your instincts.......................................................................................................3
2. Be knowledgeable about web-based auctions...........................................................3
3. Double check pricing. ..................................................................................................4
4. Check the prestige of seller in the online environment............................................4
5. Check the seller /product information........................................................................4
6. Find and read the privacy policy.................................................................................4
7. Review the return, refund, and shipping and handling policies as well as the
other legal terms...................................................................................................................4
8. Make sure the Internet connection is secure. ............................................................4
9. Use the safest way to pay on the Internet. .................................................................5
10. Print the terms............................................................................................................5
11. Insure the safe delivery of your item......................................................................5
12. Inspect your purchase...............................................................................................5
13. Use a good anti-malware program..........................................................................5
14. Optimize your PC’s security settings .....................................................................5
15. Share payment information only with known or reputable vendors. .................6
16. Use a credit card instead of a debit card.................................................................6
17. Use strong passwords ...............................................................................................6
18. Check your statements often....................................................................................7
III. The third is experiences for yourself......................................................................8
IV. Vocabulary ...................................................................................................................9

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INTRODUCTION
Hi, everyone, we are group 4.Today,we are really happy to be here to talk our
topic.
There are seven members in our group. They are : Nguyễn Hương, Thanh Hương,
Thùy Linh, Bảo Linh, Nguyễn Linh, Nhật Linh and Càn Lộc.
As you known, a developing society requires human development. Material life
is constantly rising. An indispensable issue in our daily lives that is the shopping.
Instead of the former is that we must go to the markets, shops, companies are now with
the development of science and technology, especially the internet, we can sit at home
and order products according to their own want that quality, price and design is also
ensured. Therefore, today our group discuss about topic: Tips to shop online. It helps
customers avoid the mistakes that they are more susceptible to.
Our presentation includes three parts:
-The first, shopping online.
-The second, tips to shop online.
-The third, experiences for yourself.

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BODY
I. Shopping online
Online shopping is a form of electronic commerce which allows consumers to
directly buy goods or services from a seller over the Internet using a web browser.
Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-
store, online store, online storefront and virtual store. Mobile commerce (or m-
commerce) describes purchasing from an online retailer's mobile optimized online site
or app.
Now online shopping forms are preferred. It helps those who do not have time to
go shopping can sit at a computer for direct procurement.
But it has advantages and disadvantages we will explore below.
II. Tips to shop online
Online shopping has its risks. The popularity—and profitability—of online retail
has resulted in unscrupulous people looking to take advantage of unwary shoppers.
Their tactics may include:
In the virtual world, it can be hard to distinguish reputable retailers from criminals,
as just about anyone can set up fraudulent a web site that appears to be a legitimate
business.
You may inadvertently download spyware on your computer that allows access to
your personal information and passwords, and sophisticated hackers can breach online
business databases to harvest customer payment information.
With risks that differ from walk-in stores, online shopping requires special
precautions. Here's a list of tips you should consult when shopping online:
1. Trust your instincts.
If you don't feel comfortable buying or bidding on an item over the web, or if you
feel pressured to place your order immediately, maybe you shouldn't.
2. Be knowledgeable about web-based auctions.
Take special care to familiarize yourself not only with the rules and policies of the
auction site itself but with the legal terms (warranties, refund policy, etc.) of the
seller's items that you wish to bid on.

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3. Double check pricing.
Be suspicious of prices that are too good to be true. Also consider carefully
whether you may be paying too much for an item, particularly if you're bidding
through an auction site. You may want to comparison shop, online or offline, before
you buy. Make sure there are not extra shipping or handling costs.
4. Check the prestige of seller inthe online environment.
- Consult your friends, family about the seller's reliability.
- Search for information about the seller by searching tools with keywords such as:
company X, deceiving, selling fake products...
- Read the customer's reviews, who have bought on website to get more information
about the seller. Specially, examine more carefully with the case of selling lower price
comparing with common price.
- Can search the level of credibility's website through credit rating agencies.
5. Check the seller /product information.
-Check the seller information such as: enterprise's name, registered business name,
telephone number, hotline, email, online account support.
-Make a phone call or check information by the websites of the tax offices, business
registration agencies.
-Product information should be clear and detailed.
6. Find and read the privacy policy.
Read the privacy policy carefully to find out what information the seller is
gathering from you, how the information will be used, and how you can stop the
process. If a site does not have a privacy policy posted, you may not want to do
business with it. If it does have a privacy policy, there will probably be a link to it
from the seller's home page, or it could be included with the Legal Terms.
7. Review the return, refund, and shipping and handling policies as well as
the other legal terms.
If you can't find them, ask the seller through an e-mail or telephone call to indicate
where they are on the site or to provide them to you in writing.
8. Make sure the Internet connection is secure.

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Before you give your payment information, check for indicators that security
software is in place.
9. Use the safest way to pay on the Internet.
Pay for your order using a credit card.
10.Print the terms.
You should print out and date a copy of terms, conditions, warranties, item
description, company information, even confirming e-mails, and save them with your
records of your purchase.
11.Insure the safe delivery of your item.
If you're concerned you may not be home when your package is delivered and that
someone may take it if it is left on the doorstep, ask whether you can specify that the
shipper must receive a signature before leaving the package. Or, it may be safer to
have the package delivered to your office.
12.Inspect your purchase.
Look at your purchase carefully as soon as you receive it. Contact the seller as soon
as possible if you discover a problem with it. Tell the seller in writing about any
problems you have, ask for a repair or refund, and keep a copy of your
correspondence.
13.Use a good anti-malware program
This may sound obvious, but many people ignore the advice to install anti-malware
software. It is critical that online shoppers secure their PC from viruses and other
attacks.
Further, because viruses can swiftly change and mutate. You should use a good
anti – malware program. Such as antivirus software: Bkav Home, CMC AntiVirus,…
14.Optimize your PC’s security settings
In addition to maintaining and updating your antivirus and antispyware protection,
make sure your PC’s security settings are optimized. Many malicious programs are
explicitly designed to take advantage of security vulnerabilities in operating systems
and web browsers. Two simple ways to protect yourself:

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Keep your browser and operating system up-to-date: take the time to install those free
updates and security patches when they’re released. Here too, you may want to enable
your settings so that these updates are installed automatically.
Run System Mechanic’s Security Optimizer, which automatically finds and repairs
vulnerabilities and loopholes that may exist in your operating system and web
browser.
15.Share payment information only with known or reputable vendors.
The single best thing you can to do protect yourself is to be careful about who
you’re giving your payment details to. If you’re not entirely sure whether the retailer
you’re visiting is reliable, do some research to verify its authenticity and security.
Or use a third-party payment processor instead of giving your payment information
directly to the online store. Most accept payment from trusted third-party processors,
such as PayPal or Google Checkout. This limits the risk of your payment details
getting into the wrong hands, because it is ultimately handled by fewer online entities.
16.Use a credit card instead of a debit card
Credit cards can be the safer choice for online shopping - if someone manages to
intercept your financial information online, they can do less damage and you have
more recourse than if you’d used a debit card. This is for two reasons:
 Credit cards have spending limits, while debit cards - which are directly linked
to your bank account - do not.
 You can dispute fraudulent charges made to a credit card without being out-of-
pocket the amount in dispute, but money withdrawn directly from your
checking account by a debit card is much more difficult to recover.
Consider using a credit card with a low credit limit specifically for your online
purchases. And some banks now offer “one-time use” or “virtual” credit cards that are
designed specifically for online shopping - these are good only for one transaction
from a specific vendor.
17.Use strong passwords
Often, one of the most critical security steps is the one we give the least attention
to-our passwords. Passwords can be the best security defenses we have, but if they’re
not created properly, a hacker can easily guess them. For any online shopping accounts
you have, be sure to create good passwords. You should read tips on how to create
passwords, you can remember but others can’t guess.

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18.Check your statements often
To ensure that no unknown or fraudulent charges have been posted to your
accounts, check your statements every month. If you see a charge that looks out of the
ordinary, report it to your credit card company or financial institution immediately.

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III. The third is experiences for yourself
After several I shopped online, I learned from experiences to shop online.
Firstly, know exactly what you need to buy. The products online are many types, it is
diversity of species. Therefore, you should determine buy and only find out about
them and decide to buy the items found reasonable.
Secondly, select the legitimate website to purchase.
Third, check information and product sellers. For the seller, information on the
name, registered business license, address, and contact method (email, phone, fax ...)
... should be clear, specific, and can check investigation. As for products, the
information describing the characteristics, features, ... must authenticate, illustrations
true to reality.
Fourthly, check reputable seller
Fifthly, use safe payment method when shopping online. For the first payment or
greater value, should not transfer all the money before receiving the goods, which
should send partial payment or in installments.
Finally, check the following account transactions when shopping online.

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IV. Vocabulary
Instincts: bản năng, thiên hướng, năng khiếu
Auctions: đấu giá
Policy: chính sách, hợp đồng
Privacy: sự riêng tư, sự bí mật
Legal: hợp pháp
Terms: điều khoản
Purchase: sự mua
Malware: phần mềm hoạt động trên ẩn máy tính mà người dùng không biết. Đây cũng
là tên gọi chung cho tất cả virut máy tính
Debit: sự ghi nợ, món nợ.
Material: vật chất, nguyên liệu, vật liệu.
Constantly; liên miên
Rising: sự nổi dậy, sự mọc
Indispensable: rất cần thiết
Former: cái trước, vấn đề trước
Directly: thẳng, ngay, lập tức
Browser: bộ duyệt tìm
Alternative: lựa chọn
Storefront: mặt trước của cửa hàng
Virtual: thực sự, thực tế
Describes: diễn tả, mô tả
Retailer : người bán lẻ
Optimized: lạc quan
Unscrupulous: vô lương tâm, không đắn đo
Tactics: chiến thuật, sách lược

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Distinguish : phân biệt, nhận ra
Reputable : có tiếng tốt, danh giá, đáng kính trọng
Fraudulent: mắc tội gian lạn, có ý lừa lọc
Legitimate: hợp pháp
Inadvertently : tình cờ
Sophisticated : tinh vi, giả mạo
Breach: chọc thủng
Databases: kho dữ liệu
Precaution : sự phòng ngừa, sự đề phòng
Bid : sự trả giá
Warranty: sự cho phép, sự được phép, sự bảo đảm
Process : quá trình, phương pháp
Concerned : lo lắng
Doorstep : ngưỡng cửa
Correspondence : sự tương xứng, sự phù hợp
Obvious: rõ rang, rành mạch, hiển nhiên
Signatures: chữ ký
Automatic: tự động, máy móc
Swiftly: nhanh chóng, ngay lập tức
Detect : dò ra, tìm ra
Heuristic: để tìm ra, để khám phá
Adapt: tra vào, lắp vào
Analysis: sự phân tích
Vulnerabilities: tính chất có thể bị tổn thương; tính chất có thể bị tấn công, tính chất có
thể công kích được ((nghĩa đen) & (nghĩa bóng))
Vendor: người bán nhà đất
Authenticity: tính xác thực