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Successful Relationship Marketing
There is no single set formula for business success.
But…
There is a common denominator:
Getting customers in the door!
Like mastering any equation, success takes
practice.
To be best-in-class, you must develop a connection
with your customers and show them you care.
With just a 5% increase in customer retention, a
company’s profitability can increase by as much as 75%.
(Bain & Co.)
Check out our tips to put the “people”
back in business!
It’s all about the customer!
Develop a clear vision for how your
products/services could help or appeal to your
customers.
Suit their needs!
Make every customer relationship count
Treat customers as individuals who
are respected and valued by your
brand
Add a Personal Touch!
Keep your customers’ needs and wants in mind
Give your customers relevant, useful information
Remember, content is a two way street!
Keep in touch!
Follow up after the sale!
Encourage honest feedback about their buying
experience
Reward your customers!
Free Webinars Free Reports Loyalty Programs
“Thank You”
Packages
Customer Appreciation
Days
Get Social!
Social media is your new avenue to customer
service
In fact, 40% of corporate Twitter accounts report
engaging stakeholders on customer service issues.
Take the opportunity to build a strong brand
identity
Blogs Open Forums Quick Responses
Show off your expertise!
Position yourself as an industry expert
Tell prospective clients exactly how you can meet
their needs.
White Papers Special Reports Case Studies Clear, confident
language
Stay true to your word!
Set standards for timely
responses and stick to them.
Always answer customer
questions and address the
most common inquiries.
Win the hearts of your customers and prospective
clients by honoring all of your commitments.
What’s REALLY going to affect your sales?
Relationships
It’s the little things that make a difference and
foster good relationships with clients.
Communication Appreciation Knowledge
Commitment Dependability
Customer
Service
Get to know your customers!
Team up with Redi-Data for the most
extensive, detailed, and up-to-date consumer
information in the business.
Demographic Variables Lifestyle and Interests
Redi-Data can help you target your best prospects
and better know your customer base.
Turn your best data into better business with
www.redidata.com

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Tips for Successful Relationship Marketing

  • 1.
  • 3. There is no single set formula for business success. But… There is a common denominator: Getting customers in the door!
  • 4. Like mastering any equation, success takes practice. To be best-in-class, you must develop a connection with your customers and show them you care.
  • 5. With just a 5% increase in customer retention, a company’s profitability can increase by as much as 75%. (Bain & Co.)
  • 6. Check out our tips to put the “people” back in business!
  • 7. It’s all about the customer! Develop a clear vision for how your products/services could help or appeal to your customers. Suit their needs! Make every customer relationship count Treat customers as individuals who are respected and valued by your brand
  • 8. Add a Personal Touch! Keep your customers’ needs and wants in mind Give your customers relevant, useful information Remember, content is a two way street!
  • 9. Keep in touch! Follow up after the sale! Encourage honest feedback about their buying experience Reward your customers! Free Webinars Free Reports Loyalty Programs “Thank You” Packages Customer Appreciation Days
  • 10. Get Social! Social media is your new avenue to customer service In fact, 40% of corporate Twitter accounts report engaging stakeholders on customer service issues.
  • 11. Take the opportunity to build a strong brand identity Blogs Open Forums Quick Responses
  • 12. Show off your expertise! Position yourself as an industry expert Tell prospective clients exactly how you can meet their needs. White Papers Special Reports Case Studies Clear, confident language
  • 13. Stay true to your word! Set standards for timely responses and stick to them. Always answer customer questions and address the most common inquiries. Win the hearts of your customers and prospective clients by honoring all of your commitments.
  • 14. What’s REALLY going to affect your sales? Relationships
  • 15. It’s the little things that make a difference and foster good relationships with clients. Communication Appreciation Knowledge Commitment Dependability Customer Service
  • 16. Get to know your customers! Team up with Redi-Data for the most extensive, detailed, and up-to-date consumer information in the business.
  • 17. Demographic Variables Lifestyle and Interests Redi-Data can help you target your best prospects and better know your customer base.
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