Tianfu Software Park Service Guide |天府软件园服务指南

天府软件园
服务指南
Tianfu Software Park
Service Guide

尊敬的园区企业：
衷心感谢您选择成都天府软件园作为您的商业合作伙伴！

天府软件园作为全球软件企业合作伙伴和目前中国西部最大的国际生态软件园，致力于追求高标准
的客户服务，为客户提升价值，并以客户满意作为我们的最高宗旨。

《天府软件园服务指南》介绍了园区目前向您提供的各种服务的相关情况，以便您能够快速地了解园
区的有关管理规则和服务，以及园区周边环境和配套设施，从而对在园区的工作和生活做出合理的安
排。

我们将不断致力于提升园区的服务能力和服务水平，本指南的内容将根据园区运营情况和服务水准
的提高不断更新、补充和完善，并将及时向您告知。

衷心希望您在这里有一个便捷高效、舒适愉快的工作和生活经历。并希望在为您提供服务的过程中得
到您的鼎力支持与合作。

祝您一切顺利！

成都天府软件园有限公司

To All Enterprises In the Park :
Thank you for selecting Chengdu Tianfu Software Park (TFSP) as your business partner!

As a partner of software enterprises from all over the world and currently the largest international
ecological software park in Western China, Tianfu Software Park is devoted to enhancing value
for the customers through high-level customer service. Customer satisfaction is our top priority.

Service Directory of Tianfu Software Park introduces all the services that the Park is currently
offering. With it, you can quickly get to know the park's management rules and services, its
surrounding environment, and the supporting facilities as well .

We will keep improving the capability and level of services. This directory will be continually
updatad, supplemented and improved according to the operational state and service level of TFSP.
If there is any change, we will notify you on time.

Best wishes for a convenient, efficient, and comfortable stay here. In the process of providing our
services. We hope to get your full support and cooperation .

Wish you all the best!

Chengdu Tianfu Software Park Co., Ltd.

B

Chengdu
Tianfu Software Park

园区简介

天府软件园是目前中国西部最大的国际生态软件园，位于成都高新区的核心地带。园区拥有完善和先进的市政基础设施，商务配套
设施及咨询网络，是科技与人文服务的交汇，全球软件企业的合作伙伴。

天府软件园总建筑面积超过 100 万平方米，分三期开发建设，其中一期建筑面积约 23 万平方米，二期建筑面积约 56 万平方米，三
期建筑面积约 23 万平方米。整体规划设计融合中外软件园区的优势，充分展现国际化、开放性的特点，具有优美的人文生态环境、
科学的功能分布、流畅的物资集散以及完备的配套设施体系。

Introduction

Located in the core area of Chengdu Hi-tech Zone, Tianfu Software Park (TFSP) is currently the largest international ecological
software park in Western China. The Park has complete and advanced urban infrastructure, commercial supporting facilities, and
consultation network.

Covering an area of over 1 million m 2, the software park was constructed in three phases. The construction area of Phase I, II, and
III is 230,000 m 2, 560,000 m 2, and 230,000 m 2 respectively. Its overall planning integrates the advantages of other software parks
from both China and abroad.

关于我们

总经理

外包解决
方案中心

人力资源解决
方案中心

业品基客综平增人财成都天府软件园有限公司于 2009 年 2 月由高新区管委会发起
务牌础户合台值力务
发策设服管培人运服资部成立，
是成都高新投资集团的全资子公司。公司在高新区党工委、
展划施务理训才维务源
部中解中部合服部中管管委会和高投集团的直接领导下，对天府软件园进行全面运营
心决心作务心理
方部部部管理，是园区的专业运营服务商。
案
中
心
成都天府软件园有限公司以“品牌服务，全球共享”为经营理念，
以“打造世界一流高科技园区”为目标，积极吸引更多国际国内知
名企业落户园区，同时推动和帮助已经入园的企业发展壮大，带
动本土企业进入国际外包市场，完成地区产业积累，巩固产业
成都天府软件园有限公司组织机构图优势，以点带面促进成都高新区软件与服务外包产业全面发展。

About Us

Sponsored by the Administration Committee of the Hi-tech
Zone, Chengdu Tianfu Software Park Co., Ltd. was established General
Manager
in February 2009 as a wholly-owned subsidiary of Chengdu
Hi-tech Investment Group Corporation. Under the direct
leadership of the Working Committee of China's Communist
Party and Administrative Committee of the Hi-tech Zone and
Human
the Hi-tech Investment Group, Chengdu Tianfu Software Park Resources Outsourcing
Co., Ltd. is the Park's professional service provider in charge of Solution Solution
Center Center
the Park's comprehensive operation.

Setting “brand-name service and global sharing” as its business

Business Development Department

Branding Center
Infrastructure Solution Center
Customer Service Center
Administration Department

IT Department

Value-added Services Center
Human Resources Department
Finance Department
philosophy, and “building a world-class hi-tech park ” as its

Training Cooperation
Talent Service
goal, Chengdu Tianfu Software Park Co., Ltd. will actively
attract enterprises from both China and abroad to settle in the
Park while promote and help development and growth of the
enterprises that have entered the Park.

Organization chart of Chengdu Tianfu Software Park Co., Ltd.

C

Enterprise Settlement
/ Getting Started Guide

企业入（退）驻指南

客户入驻流程

▲
联系部门：业务发展部基础设施解决方案中心
业务发展部
联系电话：
客入签缴验确开入
户驻订费房认通驻
028-85330986 签通物初水完
订知业始电成
028-85332652 租单收水，
售费电交
028-85330313 合协计钥
约议量匙
和
管
理
联系部门：规
约
基础设施解决方案中心
联系电话：
028-85330512
028-85330763
028-85331205

Enterprise Settlement / Getting Started Guide
Settlement Procedure
▲

Business Department:
Development Infrastructure Solution Center
Department Business Development Department
Tel:
028-85330986
with the park
Sign a lease/sales agreement

Get settlement requisition

management
of property service and
Sign an agreement for fees

Settle the fees

Inspect the premises

water and electricity meters
Confirm initial readings of

supply , get the key
Apply for water and electricity

End
028-85332652
028-85330313

Department:
Tel:
028-85330512
028-85330763
028-85331205


客户装修流程

▲
客提物报办现竣退
联系部门：户交业建理场工还
提装公、开施验保
基础设施解决方案中心出修司报工工收证
装图审消手及金
联系电话：修
申
纸
及
核
图
防
审
续消
防
，
完
请保纸核验成
028-85330512 证收
金
028-85330763
028-85331205


028-85330512
028-85330763
028-85331205
Department:

Tel:

Return the security deposit
Acceptance of completed projects
and fire protection certification
Fit-out work
Handle the procedures to
commence the work
Office Fit-out Procedure

Report to construction and fire
fighting authorities for approval
Property management company
review the drawings
Submit office fit-out drawings and
pay security deposit
▲
Customer applies for office fit-out


客户退租流程

▲
联系部门：业务发展部基础设施解决方案中心
业务发展部
联系电话：客
户
办
理
物
业
回
收
结
算
退
保
退
租
提退验钥物证完
028-85330986 出租收匙业金成
退确，，费，
028-85332652 租认确物、办
申单认业能理
028-85330313 请能
量
收
楼
源
费
终
结
计确手
量认续

联系部门：
联系电话：
028-85330512
028-85330763
028-85331205

Business Development Department

028-85330986
028-85332652
028-85330313

028-85330512
028-85330763
028-85331205
Department:

Department:
Tel:

Tel:

End
Return the security
deposit , complete the
termination procedures

Settle property management
Termination of Tenancy Procedure

fee and utility expenses
Hand in the keys , property
company reclaims the
premises
Inspect the property ,
confirm the readings of
utilities usage
Fill out the confirmation form
Development
Department
for termination of tenancy
Business
Customer applies for
termination of tenancy
▲

D

Services and
Supporting Facilities
in the Park

园区服务

办公楼宇续（扩）租服务

▲
联系部门：成都天府软件园有限公司为满足园区企业发展需求，对入驻企
业务发展部业提供扩租、续租服务，为企业提供广阔、灵活的发展平台。

联系电话：
基础设施支持服务

▲
028-85332652
成都天府软件园有限公司为客户在园区的工作和生活提供全方
位的基础设施支持服务，内容包括协助客户制定业务需要的基
础设施解决方案，指导客户正确和有效使用园区设施，改善和
提高园区配套设施的配备和服务水平（如餐厅、超市）等。

联系部门：
联系电话：
028-85330512
028-85330763
028-85331205

Services
Office Building Tenancy Renewal or Expansion
▲

By offering the office building tenancy renewal or expansion Department:
services to meet the development demand of enterprises in Business Development Department
the Park, Chengdu Tianfu Software Park Co., Ltd. provides
Tel:
enterprises with a broad, flexible development platform.
028-85332652

Infrastructure Supporting
▲

Chengdu Tianfu Software Park Co., Ltd. offers a full range of Department:
infrastructure supporting services for all customers working Infrastructure Solution Center
and living in the Park, including helping them prepare the
Tel:
infrastructure solutions to meet the needs of their business
development, guiding them to utilize the facilities in the Park
028-85330512
correctly and effectively, and improving and enhancing the 028-85330763
Park’s supporting facilities, equipment and service levels (such 028-85331205
as restaurants, supermarkets, etc.)..

园区服务

人力资源服务

▲
联系部门：成都天府软件园有限公司致力于满足成都市软件及服务外包产
人力资源解决方案中心业的人才需求，为企业提供周到、完善的一站式专业化人才服务，
包括网络招聘、
：简历推荐、猎头服务、委托招聘、人才派遣等。
联系电话：
028-85330859
服务流程：

企业申请：企业向成都天府软件园有限公司人力资源解决
方案中心提出相关服务的书面申请

审批申请

签署服务合同

Services
Human Resources
▲

Chengdu Tianfu Software Park Co., Ltd. dedicates itself to Department:
satisfying the talent demands of software and service outsourcing Human Resources Solutions Center
industries in Chengdu. It provides thoughtful, comprehensive
Tel:
one-stop professional human resource services to the enterprises,
including online recruitment, resumes recommendation,
028-85330859
headhunting services, commission recruitment, and talent
dispatch, etc..

Service Procedure:

Application: Written application to the Human Resources
Solutions Centre, Chengdu Tianfu Software Park Co., Ltd.

Examination and approval

Signing a service contract

园区服务

教育培训服务

▲
联系部门：成都天府软件园有限公司定期推出各类企业培训项目，同时提
人力资源解决方案中心供企业定制培训服务，满足园区企业和员工的培训需求。

联系电话：
相关流程如下：
028-85330695

● 公益培训服务流程 ● 企业定制培训服务流程

培企企培企企培企企培企
训业业训业业训业业训业
部收将部组向部对与部组
发到报与织培按培培按织
送通名企学训企训训课学
培知表业员部业课部程员
训并回确按提需程签方参
通组传认时交求方订案加
知织至参参培制案培开培
给公培加加训定提训设训
企司训报需培出协培并
业内部名求训调议训支
部培课整课付
报训程意程费
名方见用
案

Enterprise organizes trainees to participate
in the program and pay the related
expenses
Human Resources
Solutions Center

The Training Department provide the
028-85330695
Department:

courses according to training program
Customized Training Service Process

Enterprise signs a training agreement with
the Training Department
Tel:

Enterprise provides suggestions on the
proposal
Training Department prepares the training
program proposal
Enterprise submits training requirement
to the Training Department
●
Chengdu Tianfu Software Park Co., Ltd. regularly arranges
various training courses for enterprises and provides customized
training services to meet the training demands of enterprises

Enterprises organize trainees to participate
in the training
Education and Training

The Training Department confirms the
enterprises joining the training

Training Services Process
Enterprises return the enrolment list to the
Training Department
Upon receiving, enterprises internally
Services

and their staff.
organize enrolment procedures
Training Department sends training
notices to enterprises
▲

●

园区服务

公共技术平台服务

▲
联系部门：
增值服务中心国家软件产业基础 ( 成都 ) 公共技术支撑平台是国家、四川省、
联系电话：成都市和成都高新区共同打造的公益性技术平台。
028-85336356
公共技术平台提供如下服务：

● 软件研发支持服务 ● 集群渲染服务
软件研发支持平台为企业提供从研发工具、
开发环境、
文档资料、
项目管理、集群渲染技术也已经成为数字游戏、三维动画、影视特效公司不可或缺
配置管理等支持，企业通过 Microsoft、IBM、SUN 和 HP+BEA、SAP 的生产工具。平台通过配备曙光 5000A 架构的超级运算中心进行集群
等开放实验室提供各种原厂商软硬件资源和先进技术，可以合法的使用动画渲染或数据运算，极大的缩短了渲染等待时间，提高了渲染精度，提
开发工具，能够在其上根据自己的需要构建多层次的开发环境，并且可高制作效率，大量降低制作成本。
以通过文档资料中心获得相关开发文档和技术资料。
● 高标清非线性编辑服务
● 测试支持服务非线性编辑系统是一种对数字媒体进行加工和处理的设备，可用于数字
软件测试是保证软件质量最常用、最有效的手段。技术平台可提供先进动画的后期制作，
也可以用于数字游戏和电影的剪辑及特效合成等领域。
的测试工具和软硬件测试环境，可支持不同技术架构（Unix/Linux/ 平台同时提供由 APPLO、SONY 等高性能设备组成的编辑环境，良好
Windows,J2EE/.NET）帮助企业缩短软件产品研发时间，
，提高研发效的扩展性和兼容性，良好的实时性能和支持所有主流格式的多格式混合
率，降低研发成本，提高质量水平，提升软件企业的市场竞争能力。编辑适应不同用户的工作环境。

● 演示验证服务
演示与验证平台的主要功能是为企业提供产品演示与产品验证网络平
台，它包括三级网络产品演示与验证网络平台、跨地域大型企业网络产
品演示与验证网络平台等。

Services
Public Technology Platform
▲

Public Technical Support platform of National Soft ware Department:
Industry Base (Chengdu) is a technical platform jointly built by Value-added Services
Sichuan Province, Chengdu City, and Chengdu Hi-tech Zone. Center
Tel:
028-85336356

●
Software R&D Support
Software R& D supporting platform supports the enterprises with tools exhibit an online platform for enterprises to exhibit their products and verify
for R&D, development environment, documents and information, project the performance of the products.
management, and conf iguration management. The enterprises can offer
OEM software and hardware resources and advanced technologies through ●
Render Farm Software Services
Microsoft, IBM, SUN, HP+BEA, and SAP open laboratories, legally use the
Render farm software technology has been an indispensable instrument of
development tools, construct a multi-layer development environment as well
production for digital games, 3D animation, and special effects. A super
as obtain related development documents and technical information from the
computing centre with Shuguang 5000A frame is equipped for the platform
documentary information centre.
to realize cluster animation rendering or data operation. With it, the waiting
time for rendering is sharply shortened and the precision of rendering is
●
Test Support Services improved. It also increases the production efficiency and lowers the production
Testing is the most common and effective means to guarantee the quality of cost.
software. Advanced test tools and software & hardware test environment and
a technical platform that is compatible with different operating system (Unix/ ●
High-definition Non-linear Editing
Linux/Windows, J2EE/.NET) can help the enterprises to shorten R&D time,
Non-linear editing system is a device to process digital media. It can be used
increase R&D efficiency, and lower R&D cost. It is also helpful for improving
for post-production of digital animation or editing and effective composing
quality level and enhancing market competitiveness of software enterprises.
of digital games and films. An editing environment accommodating high-
performance devices from firms such as APPLO and SONY. It possesses good
●
Demonstration and Verification expansibility, compatibility, and real-time performance. The editing style
Main function of the demonstration and verification platforms, such as three- combines multiple formats and supports all popular formats. Due to these
stage online product demonstration and verification platform and large trans- advantages, it is adaptable to different user environments.
regional enterprises' product demonstration and verification platform, is to

园区服务

企业注册咨询服务

▲
联系部门：成都天府软件园有限公司为新入园企业提供企业工商、注册、
客户服务中心企业认证、项目申报等相关咨询服务。

联系电话：
028-85330061
028-85330769 商务用车租赁服务

▲
成都天府软件园有限公司向园区企业提供商务车租赁服务，现
有别克商务车、瑞丰商务车、福特蒙迪欧轿车各一辆，配备有专
业司机驾驶，满足园区企业商务用车需求。

联系部门：使用须知：

客户服务中心
●车辆租用仅限于企业商务使用，面向企业进行预订，不对个人
联系电话：
开放租用服务。
028-85331111
028-85330061 ●车辆预订需提前向我公司客户服务中心提出需求，由客户服
务中心统一登记并调配车辆。

Services
Company Registration and Consultation
▲

Chengdu Tianfu Software Park Co., Ltd. provides the newly Department:
settled enterprises with consultation services on commerce and Customer Service Center
industry registration, insurance, business certification, project Tel:
report.
028-85330061
028-85330769
Commercial Vehicle Leasing
▲

Chengdu Tianfu Software Park Co., Ltd. can lease commercial
vehicles with drivers to enterprises located the park, The vehicles
available include one Buick, one Ruifeng, and one Ford Mondeo.

Notice :
Department:
●
The vehicle is only for business purposes. Leasing and booking Tel:
service is open to enterprises but not to individuals. 028-85331111
028-85330061
●
Car booking will be handled and comfired by TFSP Customer
Service Center.

园区服务

交通车服务

▲
天府软件园配备通勤班车，
方便园区企业员工上下班，
情况如下：

班车时间段始发站终点站说明收费

早上火车南站东路天府软件园 8:00-9:00 滚动发车，分钟一班
10 1 元 /人次

下午天府软件园火车南站东路 17:50-18:50 滚动发车，分钟一班
10 1 元 /人次

深夜天府软件园凯宾斯基饭店定点发车 22:00 / 22:40 / 23:20 / 24:00 / 0:40 / 1:20 免费

通宵天府软件园一环路口跳伞塔定点发车 2:00 / 3:00 / 4:00 / 5:00 / 6:00 / 7:00 免费

停靠地点 :

● 早上火车南站东路路口
：
● 下午：天府软件园 A、区间市政道路上靠近 A9 处，
B 经停 B4。
● 深夜及通宵发车地点在 A、区间市政道路上靠近 A9 处，
： B 经停 A1、A4、 B4、 C4、
B1、 C2、 D2、（招手停车）
D4 。

咨询电话：028-85330711

Services
Shuttle Bus
▲

The Park shuttle bus service is offered to facilitate transportation
from and to the park.

Time Period Starting Point Destination Detail price

Morning East Road, South Railway Station Tianfu Software Park 8:00-9:00, every 10 minutes 1yuan / trip

Afternoon Tianfu Software Park East Road, South Railway Station 17:50-18:50, every 10 minutes 1yuan / trip

Late-evening Tianfu Software Park Kempinski Hotel 22:00 / 22:40 / 23:20 / 24:00 / 0:40 / 1:20 For Free

Night-time Tianfu Software Park Tiaosanta, 1ST Ring Road 2:00 / 3:00 / 4:00 / 5:00 / 6:00 / 7:00 For Free

Stop Location:

●
Morning: The crossing at East Road, South Railway Station

●
Afternoon: Near A9 at the municipal road between Block A and B of the park. The bus will stop at building B4.

●
Late-evening and Night-time: The bus is usually parked near building A9 at the municipal road between Block A and B of the park. It will
stop at station A1, A4, B1, B4, C2, C4, D2, and D4 if someone gestures the driver to stop the vehicle.

园区服务

会议室租用服务

▲
地点：成都天府软件园有限公司向园区企业提供会议室租赁服务，现
A3，一楼有会议室三间，分别为学术厅 ( 容纳 100~160人 )、
：大会议室 ( 容
纳 46~60人 )、
小会议室 ( 容纳 12~25 人 )，
场所内配备有投影仪、
联系部门：
话筒、音箱等会务设施。
客户服务中心
联系电话：
028-85330781
图书阅览服务

▲
为丰富园区内企业员工的业余生活，天府软件园在 A9 奇诺咖
啡厅内设置了图书阅览处，拥有涉及文学、艺术、经济、生活等
多个大类的近 3000 本图书，并且包含部分英文书籍。图书阅览
处定时免费面向园区内员工开放，员工可凭身份证、工作牌开通
一卡通的借阅功能后享受图书借阅服务。详情请见图书阅览处
借阅细则。

地点：
A9 奇诺咖啡厅内
联系电话：
028-85330781

Services
Meeting Room Leasing
▲

Chengdu Tianfu Software Park Co., Ltd. can lease meeting Location:
rooms to enterprises in the park. Currently there are three Building A3, Block A Floor 1
meeting rooms, including one academic hall for 100 to 160
Department:
persons, one large meeting room for 46 to 60 persons, and one
small meeting room for 12 to 25 persons. The facilities include
projectors, microphones, and sound boxes are installed in the Tel:
rooms. 028-85330781

Reading Room
▲

To enrich the free time activities of the staff of the enterprises, Location:
the park reserves a reading room in building A9 cello Café. A9 Cello Cafe
There are about 3000 books in six main categories such as
Tel:
literature, arts, economy, and life. Some of them are English
books. The reading room is open regularly without charge to
028-85330781
the staff working in the park. One could borrow the books after
handling the relevant procedures with his identity card and
employment card. For details, see borrowing and reading rules
of the reading room.

园区配套

餐厅

▲
餐厅名称所在位置营业时间菜式联系电话

早餐周一至周五 08:00-09:00 包子 / 馒头 / 煎饼 / 玉米饼 / 鸡蛋 / 豆浆 / 稀饭等

A1 一楼午餐周一至周日 11:30-13:30 套餐 / 面食 / 米线 / 河粉 / 炒面 / 单锅小炒等 85330328

本物之味晚餐周一至周五 17:00-18:30 套餐 / 面食 / 单锅小炒 / 砂锅米线 / 冒菜
（浪淘沙）
午餐周一至周五 11:30-13:30 各类小炒 / 自助餐
A1 二楼 85333316
晚餐周一至周四 17:00-18:30 各类小炒

早餐周一至周五 07:30-09:00 包子 / 馒头 / 土豆卷 / 鸡蛋 / 咸鸭蛋 / 稀饭等
本物之味午餐周一至周六 11:30-13:30 套餐 / 面食 / 单锅小炒 / 砂锅米线
A9 一楼 62800518
（海庭舫）
晚餐周一至周五 17:00-18:30 套餐 / 面食 / 单锅小炒 / 砂锅米线

本物之味午餐周一至周五 11:30-13:30 套餐 / 面食 / 单锅小炒 / 砂锅米线 / 中西式自助餐
A9 二楼 13980044686
（肖恩记）晚餐周一至周四 17:00-18:30 套餐 / 面食 / 单锅小炒 / 砂锅米线 / 中西式自助餐

Restaurants
▲

Name Location Business Hours Menu Telephone
Stuffed bun / steamed bun / pan cake / maize cake / egg / soy milk /
Breakfast: Monday to Friday / 08:00-09:00 porridge
Building A1
Lunch: Monday to Sunday / 11:30-13:30 Combo / pasta / rice noodles / fried rice noodles / stir-fried dishes 85330328
Floor 1
Combo / pasta / stir-fried dishes / rice noodles in casserole / stew in
Benwuzhiwei Dinner: Monday to Friday / 17:00-18:30 bamboo basket
(Langtaosha)
Lunch: Monday to Friday / 11:30-13:30 Stir-fried dishes / buffets
Building A1
85333316
Floor 2 Dinner: Monday to Thursday / 17:00-18:30 Stir-fried dishes

Stuffed bun / steamed bun / potato roll / egg / salted duck egg /
Breakfast: Monday to Friday / 07:30-09:00 porridge
Benwuzhiwei Building A9
Lunch: Monday to Saturday / 11:30-13:30 Combo / pasta / stir-fried dishes / rice noodles in casserole 62800518
(Haitingfang) Floor 1
Dinner: Monday to Friday / 17:00-18:30 Combo / pasta / stir-fried dishes / rice noodles in casserole

Combo / pasta / stir-fried dishes / rice noodles in casserole /
Lunch: Monday to Friday / 11:30-13:30
Benwuzhiwei Building A9 Chinese and western style buffet
13980044686
(Xiaoenji) Floor 2 Dinner: Monday to Thursday / 17:00-18:30
Combo / pasta / stir-fried dishes / rice noodles in casserole /
Chinese and western style buffet

园区配套

餐厅

▲
餐厅名称所在位置营业时间菜式联系电话
麦当劳 B4 旁 24 小时营业快餐 85332439

南府涟漪酒楼 B1 9:30-23:00 经典川菜 / 粤菜 / 浙菜 85331788

早餐周一至周六 07:30-09:00 包子 / 馒头 / 煎饼 / 鸡蛋 / 稀饭等

C5 负一层午餐周一至周六 11:30-13:30 自选式套餐 85950079

晚餐周一至周四 17:00-18:30 自选式套餐
本物之味（麦园嫁）
午餐周一至周五 11:20-13:30 特色面食
C6 负一层 85950079
晚餐周一至周五 17:00-18:30 特色面食

本物之味（麦志豪） C8 负一层午餐周一至周五 11:20-13:30 套餐 / 自选式套餐 13402886964

本物之味（怡乐食） D7 负一层午餐周一至周五 11:20-13:30 零点 / 面食 / 砂锅 / 煲 / 盅类 85333298

Restaurants
▲

Name Location Business Hours Menu Telephone
McDonald's Near Building 24 hours snack 85332439
B4
Nanfu Lianyi
Restaurant Building B1 9:30-23:00 Classic Sichuan,zhejiang,shanghai-style dishes 85331788

Breakfast: Monday to Saturday / 07:30-09:00 Stuffed bun / steamed bun / pan cake / egg / porridge
Basement Floor
Lunch: Monday to Saturday / 11:30-13:30 Meal Set 85950079
Building C5

Benwuzhiwei Dinner: Monday to Thursday / 17:00-18:30 Meal Set
(Maiyuanjia)
Lunch: Monday to Friday / 11:20-13:30 Special pasta
Basement Floor 85950079
Building C6 Dinner: Monday to Friday / 17:00-18:30 Special pasta

Benwuzhiwei Basement Floor
(Maizhihao) Building C8 Lunch: Monday to Friday / 11:20-13:30 Combo / optional combo 13402886964
Benwuzhiwei Basement Floor
(Yileshi) Building D7 Lunch: Monday to Friday / 11:20-13:30 Snacks / pasta / casserole dishes / pot dishes / cup dishes 85333298

园区配套

超市

▲
超市名称所在位置营业时间联系电话

WOWO 超市 A1 24 小时营业 028-85333511

B2 超市 B2 星期一至星期日 8:00-20:00 13408559973

维多利亚便利店 B5 星期一至星期日 8:00-20:00 暂无　

本杰尼超市 C5 星期一至星期五 7:30-19:30 13540750722
周末 8:00-18:30

咖啡厅

▲
SEEN 咖啡奇诺咖啡

提供各式咖啡、西点提供各式西餐零点、套餐、各式咖啡

位置： A1 位置： A9
联系电话： 028-85331399 联系电话： 13551015560
营业时间周一至周五 9:00-17:00
：营业时间周一至周日 8:00-22:00
：

Convenience Store
▲

Name Location Business Hours Telephone
WOWO Building A1 24 hours 028-85333511

B2 Building B2 Monday to Sunday / 8:00-20:00 13408559973

Victoria convenient store Building B5 Monday to Sunday / 8:00-20:00 No

Benjani Building C5 Monday to Friday / 7:30-19:30 13540750722
Weekend / 8:00-18:30

Coffee Shop
▲

SEEN Café Cello Coffee

Coffee and desserts Desserts, combo, coffee, Western food

Location: Building A1 Location: Building A9
Tel: 028-85331399 Tel: 13551015560
Business Hours: Monday to Friday, 9:00-17:00 Business Hours: Monday to Sunday, 8:00-22:00

园区配套

商务中心

▲
为园区各企业提供中国邮政邮寄快递服务以及各种办公用品的
配送服务、机票预定、电话卡销售等服务。

位置： A1
营业时间星期一至星期五 9:00-17:00
：
联系电话： 028-85331400、028-85333332

健身中心卫生服务站

▲

▲
园区员工可在健身中心进行跳操、器械锻炼，此外，健身中心还天府软件园社区卫生服务站是成都市、高新区基本医疗保险定
设有台球桌、乒乓球桌等运动设施。点医疗机构。集预防、医疗、保健、康复、健康教育、计划生育指
导为一体的基本医疗和公共卫生服务。服务站内设全科诊断室、
位置： A1 四楼针灸理疗室、观察床等，为园区企业提供优质服务。
营业时间星期一至星期五
： 11:30-20:30
联系电话： 028-85330538 服务范围基本药品、
：打针、点滴、针灸、理疗
位置： A9
营业时间星期一至星期五 9:00-17:00
：
针灸、理疗时间每周二 14:00-17:00 ( 需提前预约 )
：
联系电话： 028-85330347

Business Centre
▲

Business Center Provides services such as mail and express mail
with China post, delivery of office supplies, air tickets booking,
and telephone cards.

Location: Building A1
Business Hours: Monday to Friday, 9:00-17:00
Tel: 028-85331400, 028-85333332

Medical service station
▲

The medical service station is open for consultation for minor
illness. The center also sells medicine, provide massage service.

Location: Building A9
Massage Service Time: Tuesday, 14:00-17:00
Tel: 028-85330347

Fitness Center
▲

Location: Building A1 Floor 4
Business Hours: Monday to Friday, 11:30-20:30
Tel: 028-85330538

园区配套

体育设施

▲
体育设施所在位置开放时间

健身组合 A2-A3 / A3-A4 全天开放

乒乓球桌 B5-B6 / B6-B7 全天开放

羽毛球场 B4 / B6-B7 / C2-C3 / C3-C4 全天开放

篮球场 B7-B8 周一至周五

夏季上午 06:30-09:00
下午 17:30-21:00
冬季上午 07:00-09:00
下午 17:30-20:30

投篮机 A9 10:00-18:00

自动提款机

▲
位置：
● A8 中国邮政储蓄，中国银行 ATM
● B4 工商银行 ATM

中国移动营业厅

▲
位置： B4
营业时间星期一至星期日
： 9:00-17:00
联系电话： 13438076142

Sports facilities
▲

Sports Facilities Location Opening Hours

Gym A2-A3 / A3-A4 All day

Ping Pong Table B5-B6 / B6-B7 All day

Badminton Court B4 / B6-B7 / C2-C3 / C3-C4 All day

Basketball Court B7-B8 Monday to Friday

Summer: 06:30-09:00
17:30-21:00
Winter: 07:00-09:00
7:30-20:30

Arcade Basketball A9 10:00-18:00

ATM Business Center of China Mobile
▲

▲

Location: Location: Building B4
●
ATMs of Postal Savings Bank of China and Bank of China Business Hours:
are located at Building A8 Monday to Sunday, 9:00-17:00
●
ATMs of ICBC are located at Building B4 Tel: 13438076142

园区配套

园区一卡通公共交通

▲

▲
为便于园区综合服务，天府软件园使用园区一卡现有 9 个班次市政公交车经过天府软件园，具体路线如下所示：
通系统。园区企业员工可使用一卡通在园区餐厅
运营时间
刷卡就餐，并可在奇诺咖啡、目咖啡、本杰尼超市、线路起始站点
周一至周五周末及节假日
A1、A9、餐厅小卖部使用。
C8
118 天府广场—新会展中心公交站 07:30-22:00 07:30-22:00
办卡地点： A1 一楼、餐厅、餐厅
C5 D7 115 百花中心—新会展中心公交站 07:00-20:00 07:30-20:30
充值地点： A1 一楼、一楼、餐厅、餐厅
A9 C5 D7
办理时间：周一至周五 10：00—18：00 84 新会展中心公交站—蜀蓉路 07:00-20:00 07:30-20:30

联系电话： 028-85330528 102 胜利新村街—新会展中心公交站 07:30-20:00 停运

806 双流客运中心—中和镇 06:40-19:00 06:40-19:00

501 桂溪公交站—华阳客运站 06:30-20:00 06:30-20:00

504 华阳新希望大道—华阳新希望大道 06:30-19:30 06:30-19:30

545 清波小区—中和新民市场 06:30-20:30 06:30-20:30

4A 华阳客运站—新会展中心北侧 06:30-19:00 06:30-19:00

Park’s All-purpose Card
▲

In order to facilitate integrated services, all-purpose card system is used in the park. By swiping the card, the employees of the
enterprises in the Park can have a meal in the restaurants here , or consume at Cello Cafe, Mu Cafe, Benjani Supermarket, and A1,
A9, C8 canteens.

Card Application Locations:
Floor 1 of Building A1, C5 Canteen, and D7 Canteen Business Hours:
Recharge Locations: Monday to Friday, 10: 00-18: 00
Floor 1 of Building A1, Floor 1 of Building A9, C5 Canteen, and D7 Canteen Tel: 028-85330528

Public Transportation
▲

Currently there are nine municipal buses running through the Park with the specific route as follows:

Schedule
Bus No. Origin Destination Station
Monday to Friday Weekend and Holidays
118 Tianfu Square - New Convention and Exhibition Centre Bus Station 07:30-22:00 07:30-22:00
115 Baihua Centre - New Convention and Exhibition Centre Bus Station 07:00-20:00 07:30-20:30
84 New Convention and Exhibition Centre Bus Station – Shurong Road 07:00-20:00 07:30-20:30
102 Shengli Xincun Street - New Convention and Exhibition Centre Bus Station 07:30-20:00 No service
806 Shuangliu Passenger Transport Centre 06:40-19:00 06:40-19:00
501 Guixi Bus Station – Huayang Passenger Transport Centre 06:30-20:00 06:30-20:00
504 Huayang Xinxiwang Avenue - Huayang Xinxiwang Avenue 06:30-19:30 06:30-19:30
545 Qingbo Neighbourhood – Zhonghe Xinmin Market 06:30-20:30 06:30-20:30
4A Huayang Passenger Transport Centre – North Side of New Convention and 06:30-19:00 06:30-19:00
Exhibition Centre Bus Station

物业管理服务

成都天府软件园有限公司特聘专业物业管理公司进行园区管理，
为园区企业提供优质的物业服务，园区公共物业服务内容包括：

●园区共用区域和共用设施、设备的维修维护管理（包括消防、
电梯、水电、空调、监控、路灯、管道等）。

●园区及楼宇共用区域的环境卫生管理（包括日常清洁保洁、垃
圾清运、化粪池清理、水池清洗等）。

●园区共用区域的绿化管理（包括已有绿地的日常养护、共用区
域园林绿地的设计和营造）。

●园区公共秩序管理（包括园区及楼宇共用区域的秩序维护，突
发事件的预防和处理）。

● 园区消防管理（包括火灾的预防及火灾时的救护与处理）。

●园区车辆道路管理（包括车辆出入、交通秩序、道路停车场管
理）。

园区聘请的物业公司可以同时向客户提供增值物业服务，具体
服务项目请与相关区域的物业管理公司咨询。

Property Management

Chengdu Tianfu Software Park Co., Ltd. has specif ically ●
Public order of the park, including public order of the shared
employed a specialized property management company to areas of the park and buildings, emergency prevention and
manage the park and provide services to the enterprises inside. treatment
The scope of public property management here covers:
●
Internal (Park) fire control, including fire prevention and
●
Ma i ntena nce of publ ic a rea s , com mon fac i l it ie s a nd rescue and treatment procedures in case of a fire
equipment, including fire fighting equipment, elevators, utilities,
air conditioning, security, street lights, and pipes ●
Management of vehicles and roads within the park, including
management of vehicle access, traffic order, and parking along
●
Environmental sanitation within the public areas of the park the roads
and buildings, including daily cleaning, waste collection and
transportation, septic tank and pool cleaning Furthermore, the property company employed by us can provide
the enterprises with value-added property management services.
●
Landscaping of public areas in the park, including daily For information regarding specific services, please consult the
maintenance of existing green belts, design and construction of office of the property management company in corresponding
gardens and lawns in different areas blocks.

E

Contact
Information for
Customer Service

客户服务联系方式

天府软件园有限公司服务联络电话园区物业公司服务电话
●
客户服务中心： ●
天府软件园 A 区物业服务中心：028-85333596
028-85331111 / 85330769 / 85330711 / 85330061 ●
天府软件园 B 区物业服务中心：028-85333557
邮箱：customer_service@tianfusoftwarepark.com ●
天府软件园 C 区物业服务中心：028-85980018
●
业务发展部：028-85330313 ●
天府软件园 D 区物业服务中心：028-85980300
●
增值服务中心：028-85336356 ●
园区物业服务质量监督电话：028-85330512
●
基础设施解决方案中心：028-85330512
●
人力资源解决方案中心：028-85333158

高新区政府
●
服务热线：962000

Contact Information For Customer Service

Service Hotline of Service Telephone Numbers of
Tianfu Software Park Co., Ltd. the Property Management Company

●
Customer Service Center: ●
Zone A: 028-85333596
028-85331111 / 85330769 / 85330711 / 85330061 ●
Zone B: 028-85333557
Email: customer_service@tianfusoftwarepark.com ●
Zone C: 028-85980018
●
Business Development Department: ●
Zone D: 028-85980300
028-85330313 ●
Supervision Telephone: 028-85330512
●
Value-added Services Center:
028-85336356
●
Infrastructure Solutions Center: Service Hotline Hi-tech Zone Government
028-85330512 962000
●
Human Resources Solutions Center:
028-85333158

结束语

这本指南中提供的信息将会帮助您更好地了解园区的管理规则
和服务，以及园区周边环境和配套设施，从而使您能对在园区
的工作和生活做出合理的安排。园区的这些管理规则是为了遵
守法律和维护全体业主和租户的共同利益而做出，感谢您对我
们园区管理工作的大力支持。

本指南旨在介绍园区的管理规则和服务，为客户在天府软件园
顺畅地工作和生活提供帮助，本身并非法律文件，一切仍以租 /
售合约条款为准，且不影响和改变业主或租户在法律上的义务
及租 / 售合约上的任何责任。

本指南的内容将根据园区的运行情况和服务水准的提高不断修
改、更新、补充和完善，所有的变更将以适当的形式告知所有客
户知晓。

如果您需要进一步的信息或者提供任何建议和反馈，请与我们
的工作人员取得联系。请告诉我们您在园区工作生活的任何困
难和不便，我们很乐意为尊贵的客户提供任何帮助。

更多信息，请访问成都天府软件园有限公司网站：
www.tianfusoftwarepark.com

Afterword

The information provided in this directory will help you get a
better understanding of the management rules and services of
the park, its surrounding environment and supporting facilities.
Therefore, you can make suitable arrangements for your stay
here. These management rules are formulated to comply with
the law and maintain the common interests of all owners and
leaseholders. Thank you for your generous support for our
management work.

The directory is intended to introduce the management rules
and services so as to make the customers’ work and life in the
park more comfortable. It is not a legal document, having no any
affect on the legal obligations and responsibility of the owner or
leaseholder specified in the contract. All rental / lease terms of
the contract shall prevail.

The contents of this directory will be continually modified,
updated, supplemented, and improved when the operational
state and service level of the Park changes. If there is any
change, we will notify the customers appropriately.

If you need further information or would like to give any For more information,
suggestions and feedback, please contact our staff. We are glad please visit the website of
to help you when you meet any difficulty or inconvenience while Chengdu Tianfu Software Park Co., Ltd.
you are here. www.tianfusoftwarepark.com

成都天府软件园有限公司 Chengdu Tianfu Software Park Co., Ltd.
地址：中国成都高新区天府大道天府软件园 A1 号楼邮编：610041 Address: A1, Tianfu Software Park, Tianfu Avenue, Chengdu, P.R.China, 610041
电话：0086-28-85331111 / 85330061 / 85330769 / 85330781 Tel: 0086-28-85331111 / 85330061 / 85330769 / 85330781
传真：0086-28-85331115 Fax: 0086-28-85331115
Email：customer_service@tianfusoftwarepark.com Email: customer_service@tianfusoftwarepark.com
网址：www.tianfusoftwarepark.com For more information, please visit our website: www.tianfusoftwarepark.com

Tianfu Software Park Service Guide |天府软件园服务指南

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