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Three gears of brand building

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Marc Binkley
Marc Binkley

This document outlines three gears for building a charismatic brand: promise value to customers, consistently deliver delightful experiences, and listen to customers' feedback to adjust experiences as needed.

Business
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Three Gears For Building A Charismatic Brand Promise of Value Consistently Deliver Delightful Experiences Listen For Customer’s Gut Feelings & Adjust Experience As Needed

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Three gears of brand building

  • 1. Three Gears For Building A Charismatic Brand Promise of Value Consistently Deliver Delightful Experiences Listen For Customer’s Gut Feelings & Adjust Experience As Needed

Editor's Notes

  1. Actions speak louder than wordsIf we care so much for our customers, we have to listen to them We have to listen when its good AND when it’s badListen till it hurtsThis is when you’ll find out what your brand is