As we move through each decade and navigate changes and challenges in our career and personal life, we begin to identify our supposed missteps – big and small. We begin to understand how our own doubts, insecurities, self-limitations or expectations may have been getting in the way all along, and take such insight into the decades ahead of us. Action is confidence’s essential ingredient because confidence is achievement-oriented. We like to see and feel productive things come from our ability to muster up the courage to make something happen. “Keep experimenting. If you want to do something, do it.” One of the biggest things that I did learn, is that there’s a fine line between empathy and compassion. In certain lines of work, you don’t want too much empathy. Understanding how we work as a business and as individuals has been a massive learning curve, as it’s the humanity in our line of work that give it it’s value.