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An Assignment on
The Supply Chain Process of SQUARE Group of Ltd. ofBangladesh.
Submitted To
Brig Gen Md Zahurul Alam (Retd)
Course Teacher Of
Human Resource Management (MGT 5503)
Prepared By
Group-2
Batch: 44A
Serial Name ID No. Program
01. Syed Fazle Imam M- MBA
02. Md. Helal Uddin M- MBA
03. Md. Imam Hossain M- MBA
04. Habibur Rashid Bulbul M- MBA
05. Syfullah Azam Samrat M- MBA

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ACKNOWLEDGEMENTS
First of all we would like to thank the almighty Allah because of successful completion of this
assignment. We would like to thank our honorable Teacher Brig Gen Md Zahurul Alam, for
providing us with the opportunity to work on project and gain a real life experience. We also
thank all our group members & friends who inspired us & helped us to build confidence and
put us in a deep concentration to carry on our course work and supported us at the end with
great excellence. We lastly would like to express our appreciation to our International Islamic
University Chittagong (Dhaka Campus) and we are eventually grateful to the University
and its excellence that works for education encourages us and creates knowledge, as
knowledge is power
SQUARE Group of Ltd. of Bangladesh

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INTRODUCTION
Effectively integrating the information and material flows within the demand and supply
process is what supply chain management is all about. A supply chain management system
(SCMS) is user-interfaced and designed to provide information and information processing
capability to support the strategy, operations, management analysis, and decision-making
functions in an organization's supply network. SCMS provides high quality, relevant and timely
information flow that effectively supports decision-making for inventory replenishment,
capacity activation, and for synchronizing material flows at all tiers within the supply chain. In
recent years, there have been some efforts on designing an efficient information system for
supply chain management; but many of them have led to failure. The three main purposes of this
paper are to (1) identify SCMS and its characteristics, (2) introduce and categorize critical failure
factors (CFFs) for SCM and SCMIS, and (3) investigate the explanatory power of these CFFs
on the performance of supply channel processes performed through SCMS
Supply chain management system (SCMS) is the oversight of materials, information, and
finances as they move in a process from supplier to manufacturer to wholesaler to retailer to
consumer. Supply chain management involves coordinating and integrating these flows both
within and among companies. It is said that the ultimate goal of any effective supply chain
management system is to reduce inventory and Communication is the transmission of
information from one group or individual to another. Business communication is very essential
now days to make contacts with people and for trading. Whenever a business wants to make a
good business proposal or introduce a new concept, communication plays a very big role.
Communication also helps in the conveying of message among the different employees or
customers of the organization. Communication helps to direct employees to attain their goals
without any misunderstanding or confusion. This paper discusses the different roles of supply
chain management, different role & ways of supply chain management. The study also tried
to find out what is the problem and shortage of SQUARE’s supply chain management system
to improve themselves

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ORIGIN OF THE ASSIGNMENT
This report has been prepared to make a study on An overview of the SQUARE Limited of
Bangladeshas a part of the fulfillment of assignment required for the completion of the MBA
program (3rd
semester) of the business faculty of International Islamic University Chittagong.
The report was prepared under the supervision of Brig Gen Md Zahurul Alam, Lecturer of
International Islamic University Chittagong,Dhaka. We are very much thankful to him for
assigning such types of project work.
OBJECTIVE OF THE ASSIGNMENT
The Main Objective of the study are to learn how to prepare an assignment. Our honorable
course teacher assigns us to prepare this assignment so that is the jobs market we can perform
effectively and also enlighten the goodwill of our University as well as our teachers. Other
objectives of this assignment are:
 Supply chain,
 Operations process,
 Distribution policy,
 Communication process,
 Forecasting, Planning,
 Overview of supply chain management,
 Corporate operational result,
 The Process of Information Sharing and Its Barriers etc.
Background of SQUARE

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SQUARE today symbolizes a name ± a state of mind. But its journey to the growth
and prosperity has been no bed of roses. From the inception in 1958, it has today burgeoned
into one of the top line conglomerates in Bangladesh. Square Pharmaceuticals Ltd., the
flagship company, is holding the strong leadership position in the pharmaceutical industry of
Bangladesh since 1985 and is now on its way to becoming a high performance global player.
SQUARE the most innovative company in Bangladesh pioneered exports of medicine from
the country back in 1987. They have also been active in exporting other pharmaceuticals and
this is one of the main reasons for their success and their increased credibility as a company.
The founding chairman of this highly innovative company was Samson H. Chowdhury who
died in 2012. Mr. Samson H. Chowdhury was able to put together Square with three of his
friends. It was then appropriately named Square, because it was started by four friends.
Executive management of the company is led by the managing director. The executive
manager has a diversified role in that they plan the segment plans for each division within
Square. Square realizes that they owe a certain portion of their success to their shareholders.
They protect their capital, and this ensures the highest growth for assets and it increases their
potential for future success. Square’s employees are what make up the back bone of this up
and coming company. They are also the operational strength of the company. Square strives
to compensate their employees with packages that give them salary/wages, bonuses,
allowances and retirement benefits.

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Square works hard to have a company that is devoid of malpractice and is socially aware. They
avoid any kind of behavior that is corrupt for the environment or dishonest to society. This is
a socially and environmentally aware company that always operates at the highest of moral
standards. They always report to their shareholders and they strive for excellent governing in
all areas of the company. They view business as a means to gain material and cultural well-
being. This leads to a build-up of wealth and moral integrity. This is part of the normal social
and economic process that the world faces daily through civilization.
They make it their goal to provide their customers with the highest quality healthcare products
that they possibly can. This ensures good benefits to their shareholders and stakeholders. They
aim to retain their objectives that they have freely stated in their mission. Recently Square has
extended their services to even a broader area and are expected to continue their successful
path.
DEFINITION OF SUPPLY CHAIN MANAGEMENT (SCM)
Supply chain management (SCM) is the oversight of materials, information, and finances as
they move in a process from supplier to manufacturer to wholesaler to retailer to consumer.
Supply chain management involves coordinating and integrating these flows both within and
among companies. It is said that the ultimate goal of any effective supply chain management
system is to reduce inventory (with the assumption that products are available when needed).
As a solution for successful supply chain management, sophisticated software systems with

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Web interfaces are competing with Web-based application service providers (ASP) who
promise to provide part or all of the SCM service for companies who rent their service.
DEFINITION OF SUPPLY CHAIN MANAGEMENT (SCM) FLOW
Supply chain management flows can be divided into three main flows:
 The product flow
 The information flow
 The finances flow
SQUARE today is a name considering Pharmaceutical world, as well as synonym of quality-
be it toiletries, health products, textiles, Agro Vet products, information technology and few
more. But in the year 1958, the company was originally started with Pharmaceuticals. Now
that small company of 1958 is a publicly listed diversified group of companies employing
more than 12,000 people. The current yearly group turnover is more than 300 million USD.
All these were possible due to Samson H Chowdhury’s innovative ideas, tireless efforts,
perseverance and dedication with self-confidence which contributed to his successful
achievements.
The product flow includes the movement of goods from a supplier to a customer, as well as
any customer returns or service needs. The information flow involves transmitting orders and
updating the status of delivery. The financial flow consists of credit terms, payment schedules,
and consignment and title ownership arrangements. There are two main types of SCM
software: planning applications and execution applications. Planning applications use
advanced algorithms to determine the best way to fill an order. Execution applications track
the physical status of goods, the management of materials, and financial information involving
all parties.
Some SCM applications are based on open data models that support the sharing of data both
inside and outside the enterprise (this is called the extended enterprise, and includes key
suppliers, manufacturers, and end customers of a specific company). This shared data may

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reside in diverse database systems, or data warehouses, at several different sites and
companies. By sharing this data "upstream" (with a company's suppliers) and "downstream"
(with a company's clients), SCM applications have the potential to improve the time-to-market
of products, reduce costs, and allow all parties in the supply chain to better manage current
resources and plan for future needs.
Increasing numbers of companies are turning to Web sites and Web-based applications as part
of the SCM solution. A number of major Web sites offer E-Procurement marketplaces where
manufacturers can trade and even make auction bids with suppliers. Basic research question
of the study is whether Square Company as a whole can manage supply chain properly?
DEFINITION OF COMMUNICATION OR SHARING INFORMATION
A modern communications system is first concerned with the storing, processing and
sometimes storing of information before its transmission. The actual transmission then
follows, with further processing and the filtering of noise. (KENNEDY, 1998) Communication
must include both the transference and understanding of meaning. (ROBBINS, 2003).
Communication is the transmission of information and meaning from one individual group to
another. (GUFFY, 2000). Communication means encoding the idea or concept and getting the
feedback of how the receiver is decoding the idea or concept. Therefore without feedback no
communication will happen or exist. (HUSSAIN, 2005).We said communication is “how we
share any information with others”. So, we can define communication as a transfer of
meaningful message to the receiver with the hope to receive a feedback.
AN OVERVIEW OF SUPPLY CHAIN MANAGEMENT
Supply Chain Management as a concept has been widely accredited to a Booz Allen consultant
named Keith Oliver who in 1982 defined the concept as follows: “Supply chain management
(SCM) is the process of planning, implementing, and controlling the operations of the supply
chain with the purpose to satisfy customer requirements as efficiently as possible. Supply chain

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management spans all movement and storage of raw materials, work-in-process inventory, and
finished goods from point-of-origin to point-of-consumption”.
This seems to be the earliest published definition and therefore places the concept of Supply
Chain Management at approximately 26 years old. We can see that “Supply Chain” without
the “Management” is referenced in the definition, so we know that the general idea of a supply
flow through a business was recognized prior to Oliver’s definition. What Oliver really
captured was the conscious and deliberate control, integration, and management of the
business functions contributing to, and affecting that supply flow through the business, for the
purpose of improving performance, costs, flexibility etc., and for the ultimate benefit of the
end customer.
The concept has been defined in simpler terms since that time and is often captured with five
words: Plan, Source, Make, Deliver, and Return. Both of these definitions allude to a
manufacturing origin but of course Supply Chain Management is as relevant to service, retail,
distribution, and most other types of companies as it is to manufacturing. The area of Supply
Chain Management has enjoyed a meteoric rise in significance over the last twenty to thirty
years as businesses have tried to establish advantage, and felt the pressure to keep up, in an
increasingly homogeneous and competitive global business environment.
Japanese manufacturing companies brought great emphasis to the area of Supply Chain
Management in the 1980’s and early 1990’s. Awareness of Supply Chain Management tools
such as “Just In Time” and “Kan Ban” spread rapidly and became globally accepted best
practice amongst volume manufacturing businesses. Western businesses raced to keep pace
with a rapidly changing environment, dragging their supply bases, and sometimes employees
behind them. At the same time companies like SAP and Oracle were developing the complex
IT systems that would be essential for enabling large complex businesses to effectively
integrate and managing the sub areas that combined to make complex supply chains.
Of course the elements of Supply Chain Management have always existed in business. What
changed was the willingness of businesses to recognize the inter-relationship of the various
sub areas, and to pursue the benefits generated through coordination and integration, both from
a strategy / planning perspective and operationally.

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The sub areas comprising a supply chain include:
Forecasting/Planning Purchasing/Procurement Logistics Operations Inventory Management
Transport Warehousing Distribution Customer Service
Today, Supply Chain Management is an accepted term in our business glossary. However, it
is difficult to find a standard model of Supply Chain Management operating in the business
community. We continue to see variations on the theme. Some business will refer to and
manage their supply chains in a coordinated and all encompassing fashion, including all of the
sub areas defined above. Others will integrate some elements of the supply chain, for example
purchasing and logistics and call this Supply Chain Management. Many will refer conceptually
to Supply Chain Management, but only address it specifically at the general management level.
One area of confusion arises because Supply Chain Management is both a horizontal business
function (i.e. managing the supply chain in a business), and a vertical industry sector (i.e.
businesses involved in managing supply chains on behalf of their clients). A company like
TDG operates as a supply chain services provider, within the vertical supply chain industry
sector. But each of the clients serviced by TDG will employ supply chain staff within their
business operating on a horizontal basis across their organization. The “supply chain industry”
sector as the vertical is often referred to, is largely restricted to transport and storage type
operations. Distributing products on behalf of clients. Whereas, the horizontal supply chain
functional areas encompass the entire supply chain spectrum across a business. Supply Chain
Management has matured from a compelling method of deriving competitive advantage, to a
“ticket to ride”. It is now a baseline expectation for any company wishing to compete in the
21st Century, and with that the professions and occupations comprising Supply Chain
Management are now firmly entrenched in the armory of essential business executives.
THE SUB AREAS COMPRISING SUPPLY CHAIN MANAGEMENT
The sub areas comprising Supply Chain Management are defined further below:

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Forecasting / Planning
All business needs to forecast and plan. To look forward and predict what will be required in
terms of resources and materials in order to deliver their product or service to their customer
in a timely manner. In this area we find activities such as demand planning, inventory planning,
capacity planning etc.
Purchasing / Procurement
The commercial part of the supply chain is purchasing. Otherwise it’s known as Buying or
Procurement. This is where a business identifies suppliers to provide the products and services
that it needs to acquire in order to create and deliver its own service or product. Costs and
terms of business are negotiated and agreed and contracts created. Thereafter the suppliers’
performance and future contractual arrangements will be managed in this area. This area of the
business is sometimes referred to as purchasing, sometimes, procurement, buying, sourcing,
etc. However, all titles relate to the acquisition of materials and services.
The difference between purchasing and procurement is largely academic as, whilst there is a
theoretical difference between them, businesses use the titles interchangeably for the two
variations of activity. You will for example find manufacturing companies with purchasing
departments that are actually doing procurement roles, and you will find service based
organizations with procurement departments but in fact doing purchasing roles. In its strictest
definition purchasing is limited to the actual commercial transaction and no more, whilst
procurement includes the wider elements of the acquisition, including logistics and
performance management.
Logistics
In its strictest definition logistics refers to the movement of goods or materials, whether
inbound, through, or outbound. In some manufacturing businesses forecasting and planning
will be found within a logistics department, in other businesses logistics will be exclusively
managing the movement and transportation of goods and materials.

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Operations
Operations are a general management type activity ensuring that a business uses its resources
effectively to meet its customer commitments. Usually referring to the conversion activity of
the business, i.e. the point where the acquired resources and/or materials are converted into the
product or service that the business is selling on to its customers.
Inventory Management
Sometimes found within Logistics Management, or Demand Planning or Operations,
Inventory Management typically takes responsibility for both the replenishment of physical
stock, the levels of physical stock, and of course storage and issue of physical stock. Stock
may be materials and goods sourced from suppliers, work in progress, or finished goods
awaiting sale/dispatch.
Transport
Transport management can involve the control of a company owned fleet of vehicles,
collecting, moving, or delivering materials and goods, or managing transport services sourced
from a 3rd party transport provider.
Warehousing
Like transport management, warehousing can involve the control of company warehouse
space, or managing warehouse space sourced from 3rd party providers.
Distribution
Distribution involves the physical distribution of the company’s products to the sub-distributor
or directly to the customer base. Typically this is a combined transport and warehousing
operation, responsible for storing and delivering products to meet the customer’s needs. Again
this combined activity will often be placed with a 3rd party service provider who will control
and implement the processes.

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Customer Service
Most people do not recognize customer service as part of supply chain management, but it is
in fact the final piece in the jigsaw. Having taken the business inputs, created and delivered a
product or service, the final element is to check that the customers expectations were achieved,
and manage any actions necessary to meet your customer obligations and commitments.
Supply Chain Management System In Square
For any organization supply chain management communication process is very important. At
present every company is trying to grab the latest supply chain management communication
method to get the best benefit. Before going to discuss the supply chain management
communication system of SQUARE I want to discuss a little about the company.
An Overview Of SQUARE
The company was founded in 1958 by Samson H. Chowdhury along with three of his friends
as a private firm. It went public in 1991 and is currently listed on the Dhaka Stock Exchange.
Square Pharmaceuticals Ltd., the flagship company, is holding the strong leadership position
in the pharmaceutical industry of Bangladesh since 1985 and it has been continuously in the
1st position among all national and multinational companies since 1985. Square
Pharmaceuticals Ltd. is now on its way to becoming a high performance global player. The
quality of SQUARE and environmental concerns are clearly stated through declared policies
.In the year of 1992 it had only 80 million turnovers but in the year 2004 it was around 2400
million.
STRATEGIC BUSINESS UNIT & SUBSIDIARIES
SQUARE has 3 Strategic Business Unit:

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Crop Care & Public Health
Animal Health

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SQUARE has 4 subsidiaries:

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CORPORATE OPERATIONAL RESULT
VALUE-MISSION-VISION OF SQUARE
Value of SQURE:
 Quality
 Customer Focus
 Fairness
 Transparency
 Continuous Improvement

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The mission SQUARE will:
SQUARE’s mission is to enrich the quality of life of people through responsible application
of knowledge, skills and technology. SQUARE is committed to the pursuit of excellence
through world-class products, innovative processes and empowered employees to provide the
highest level of satisfaction to its customers.
To realize the vision SQUARE will:
 Endeavour to attain a position of leadership in each category of its businesses.
 Attain a high level of productivity in all its operations through effective and efficient
use of resources, adoption of appropriate technology and alignment with our core
competencies.
 Develop its employees by encouraging empowerment and rewarding innovation
 Promote an environment for learning and personal growth of its employees
 Provide products and services of high and consistent quality, ensuring value for money
to its customers.
 Encourage and assist in the qualitative improvement of the services of its suppliers and
distributors.
 Establish harmonious relationship with the community and promote greater
environmental responsibility within its sphere of influence.
THE ROLE OF SUPPLY CHAIN MANAGEMENT & SHARING INFORMATION
For any organization Supply chain management and sharing information is the mortar that
holds organizations and the entire knowledge. Without sharing, information could not be
processed or exchanged; words and data would remain isolated facts. So it is easily

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understandable that the success of SQUARE depends a lot on their supply chain management
system. The present success of SQUARE is the result of their successful supply chain
management system. With the help of well organized SCM system SQUARE takes the
satisfaction from their suppliers and also from the consumers. SQUARE can transmit properly
what they are looking from the suppliers and marketers; SQUARE also makes a friendly
environment with their sharing process. To tell about the role of sharing we can remember
another example, when the Sara Lee Corporation wants to determine customer product
satisfaction, it conducts a survey. The survey is useless, however, until the data are analyzed
and the results shared to management. Only when words and data are translated into
meaningful knowledge and shared to decision-makers do they become valuable to the
economy. So it is very clear that role of sharing is very important for SQUARE. To supply the
goods properly SQUARE uses their own logistics and transportation system.
THE ROLE OF SUPPLY CHAIN MANAGEMENT & SHARING INFORMATION
Sharing is the transmission of information and meaning from one individual or group to
another. Sharing information has its central objective -The transmission of meaning. The
process of sharing information is successful only when the receiver understands an idea as the
sender intended it. Both parties must agree not only on the information transmitted but also on
the meaning of that information.
Sending and Receiving Messages: In the process of sharing information in SQUARE involves
five steps:
Sender has idea:
The sharing process of information in SQUARE begins, when the idea will be influenced by
complex factors surrounding the sender: mood, frame of reference, background, culture, and
the position or the dignity of the employees, as well as the context of the situation and many
other factors. Usually SQUARE starts with Good morning, good evening. Sometimes
SQUARE is also using Hi, Hello.

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Fig: The Communication Process
Sender Encodes Idea in Message:
The next step in the information sharing process involves encoding, converting the idea into
words or gestures that will convey meaning. A major problem in sharing any message verbally
is that words have different meanings for different people. When misunderstandings result
from missing meanings, it’s called bypassing. In selecting proper symbols, senders must be
alert to the receiver’s sharing skills, attitudes, background, experiences and culture. How will
Message
to be sent
Encoding
Message
Channel
Message
Receiver
Message
decoding

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the selected words affect the receiver? To solve these sorts of problems SQUARE Chooses
appropriate words or symbols is the first step.
Message travels over channel:
The medium over which the message is physically transmitted is the channel. Messages are
delivered by computer, telephone, letter, memorandum, report, announcement, picture, spoken
word, fax, or through some other channel in SQUARE. Because sharing channels deliver both
verbal and nonverbal messages, senders must choose the channel and shape the message
carefully. SQUARE uses its annual report, for example, as a channel to deliver many messages
to stockholders. The verbal message lies in the report’s financial and organizational news.
Nonverbal messages, though, are conveyed by their appearance, layout, and tone.
Receiver decodes message:
The individual for whom the message is intended is the receiver. Translating the message from
its symbol form into meaning involves decoding. Only when the receiver understands the
meaning intended by the sender, that is, successfully decodes the message. Such success,
however, is difficult to achieve because unlikely two people share the same life experiences
and because many barriers can disrupt the process.
In this case we can tell that in SQUARE a memo that refers to all the women in an office as
“girls,” so it may disturb its receivers so much that they fail to comprehend the total message.
Feedback travels to sender:
The verbal or nonverbal response of the receiver is feedback. Feedback helps the sender know
that the message was received and understood. If as a receiver you hear the message “How are
you”: your feedback might consist of words (“I’m fine”) or body language (a smile or a wave
of the hand).SQUARE is always trying to avoid the feedback from body language as in our
culture it is not fair.

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FUNCTION OF INFORMATION IN THE SECTOR OF SCM IN SQUARE
Functions:
On the job one can share information internally and externally. Internally, SQUARE is
exchanging ideas with superiors, coworkers, and subordinates. When these messages must
be written, SQUARE chooses emails or a printed memorandum. When SQUARE is sharing
information externally with customers, suppliers, government, and the public, SQUARE will
generally send letters on company stationery.
Internal functions in SQUARE:
 Issue and classify procedures and policies
 Inform management of progress
 Persuade employees or management to make changes or improvements
 Coordinate activities and provide assistance
 Evaluate, compliment, reward, and discipline employees
 Get to know individuals personally
External functions in SQUARE:
 Answer inquiries about products of services
 Persuade customers to buy products or services
 Clarify supplier specifications and quality requirements
 Issue credit and collect bills
 Respond to regulatory agencies
 Promote a positive image of the organization
FLOW OF INFORMATION SHARING
Selecting the best process for sharing information form demands some understanding of how
messages and information flow through organizations. Both formal and informal sharing
channels exist. A free exchange of information helps SQUARE to solve problems , cut costs ,

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better serve the public and take full advantage of today’s knowledge workers. All the following
channels are used in SQUARE with the demand of situation,
Formal channels:
Formal channels of sharing information generally follow an organization’s hierarchy of
command. Whether an organization has developed such a sharing policy or not, official
information among workers typically flows through formal channels in three directions:
downward, upward, and horizontally.
Downward Flow:
Information flowing down generally moves from decision – makers, including the CEO and
managers, through the chain of command to employees. One problem in downward
communication is distortion resulting from long lines of communication.
CEO

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1. Upward flow: Information flowing upward provides feedback from employees to
management. Ideally, the heaviest flow of information should be upward with information
being fed steadily to decision-makers who can react and adjust quickly.
2. Horizontal Flow: Lateral channels transmit information horizontally among workers at the
same level, such as between the training supervisor and maintenance supervisor. These
channels enable individuals to coordinate tasks share information, solve problems, and resolve
conflicts.
Lower Level
Employee

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3. Informal Channels: Not all the information within an organization passes through formal
channels; often, it travels in informal channels is called the grapevine. These channels are
based on social relationships in which individuals talk about work when they are having lunch,
jogging. Employees using the “Grapevine” also consider it valuable for two reasons:
a. Employees can get information without formally having to admit that they need it.
b. Employees can “think out loud” about problems, thus increasing their self-confidence
and problem-solving ability.
The grapevine has three main characteristics:
First, management does not control it. Second, it is perceived by most employees as being
more believable and reliable than the formal communiqués issued by top management and
third, it is largely used to serve the self-interests of the people within it.
At present there is a change in the flow of sharing information. Now we can define the above
three flow in different way,
Chain

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SQUARE is not following this method now:
SQUARE is not following this channel also:
Wheel
All
Channel

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SQUARE is trying to follow this channel though SQUARE can not implement this channel
completely in their organization. This the best flow of sharing information channel for any
organization.
RECOMMENDATION FOR THE SCM AND COMMUNICATION SYSTEM OF SQUARE
Though SQUARE is trying to follow the best method to maintain supply chain management
and communicate, SQUARE has some problems. The recommendations for the problems are
as follows:
1. SQUARE follows all the channels of communication in their organization downwards
and upwards and the employee can switch off any hierarchy in the immediate situation,
which is the great advantage for communication. But the company does not follow the
specific method of the letter and memo writing. They follow a single method to write
the memo and letter, which may confuse the employees, and the external people who
are related to the companies continue operation (Suppliers, customer etc.). Because
memo is written for the employees and letters are written for the external people like
suppliers and customers.
2. So, SQUARE should follow the traditional method to write the letters and memo.
3. SQUARE follows LAN in the organization’s computer systems. But they don’t use the
Intranet in the system, which is a great disadvantage for the organization because
anybody from the company can access another to the company’s restricted web site .So,
SQUARE should introduce intranet in their company.
4. SQUARE cannot follow the all channel method totally. As a result it is not getting the
100% benefit of all channel method .So; SQUARE should try to implement it as early
as possible.

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5. SQUARE has not yet introduced extranet facilities for the suppliers. As a result the
suppliers cannot get enough information about the companies or organizations demand.
So, SQUARE should introduce extranet in their company
6. SQUARE should give more concentration to improve the quality of workers in the floor
of Shopno. Because, they are the person who directly deals with the people & suppliers
directly. Which is very much important for maintaining supply chain management.
7. SQUARE also should be more concern about their transportation system for the supply.
Because, they usually bring their agro based products from the very rural area. Their
roads are not that much standard. So beside, trucks and covered van they also should
take care of the transport which can be used on water. Refrigerating system is also
important.
CONCLUSION
The request for excellent communication skills is probably the most frequently seen requirement
in job ads today. Employers and employees alike consistently rank communication skills at the top
of the job skills list. Even in technical fields, communication skills are demanded. The chief
executives of corporations spend huge sums of money on trainers and consultants to improve
employees’ supply chain management skills.
Organizations value these skills because good organizations successfully
 Make money
 Save money.
Good communicators make money by performing well themselves and by motivating others to
achieve. They are persuasive in promoting the organization’s products, services, and reputation.
Employees, too, appreciate the value of excellent communication skills. Such abilities enable them
to complete their work efficiently and effectively – and to earn recognition and advancement. As
individuals ascend the career ladder, oral and written communication skills become more
important than technical skills. That’s because managers spend most of the time communicating-
supervising, delegating, evaluating, clarifying, and interacting. Even though writing on the job is
an important skill, myths and misconceptions about it persist. So I think not only SQUARE every
organization should emphasize on the proper way of communication.