The question on everyone's mind is: Will AI make my job obsolete? This webinar explores the importance of artificial intelligence (AI) and the related role of automation, explaining how they will accelerate the remarkable rebirth of IT over the next 10 years. Kevin will also take a close look at the relationship between AI and humanity, considering what AI is capable of doing for IT and what is best left to the humans.

1. Ivanti Summer School III:
Intelligent Technology &
the Future of IT
Kevin J. Smith
August 29, 2018

2. Overview
 Humanity
 Intelligent Technology
 Partnership or Threat?
 The New IT

3. Humanity

4. Humanity is wonderfully complex…
and fundamentally flawed

5. Emotional
Weak
Slow
Inconsistent
Slow learners
Easily distracted
Humanity
2018
Tale-of-the-Tape
(minuses)

6. Amazingly Creative
Wonderfully Empathetic
Funny (some more so)
Natural problem solvers
Negotiators
Domain experts
Humanity
2018
Tale-of-the-Tape
(pluses)

7. Intelligent Technology

8. Intelligent Technology is remarkably
powerful… and surprisingly limited

9. Absolutely Emotionless
Quite Simplistic
Poor negotiator
Immature
One-dimensional
Lack of finesse
Intelligent
Technology
2018
Tale-of-the-Tape
(minuses)

10. Lightning Fast
Perfectly consistent
Tireless
Immensely Strong
Limitless learner
Scalable
Intelligent
Technology
2018
Tale-of-the-Tape
(pluses)

11. Partnership or Threat?

12. Conflict could fundamentally threaten
our culture as we know it today

13. However, a true partnership could
elevate IT and the business to a
remarkable level of performance

14. The best of Humanity with the best of AI
is a transformational force

15. What A Partnership Could
Look Like

16. Leveraging Intelligent Technology
Automate
• Complete a cleansing of IT
• Waste removed from business process
• Eliminate integrations and delays
• Complexity is poison
• Automation to 90% in 5 years
• Self-serve is the norm
• Intelligent assistants emerge

17. Innovate
• A cultural imperative
• Focus on user experience
• Create a new customer connection
• A new engine for the business
• Break the rules
• Encourage risk taking
• IT needs more crazy ideas
* Program update
Leveraging Humanity

18. A Better Business
• 24/7 is the norm
• Fast is everything
• Highly personal
• Automation to 99%
• Easy is competitive advantage
• Innovation as a lifestyle
• Technology up-values humanity
* Program update
A Partnership Unlocks Our Potential

19. A Path to the IT Rebirth

20. Begin with culture
Outside-in thinking
Singularity of purpose
Infusion of new talent
The New IT
Themes I

21. Entrepreneurial IT
People mentor technology
Easy & Fast win
The New IT becomes the
New Business
The New IT
Themes II

22. Thank You!
kevin.j.smith@Ivanti.com
@kevinjsmith4IT