The document discusses the power of using questions to be more effective. It provides examples of open questions that can help achieve objectives, as well as wrong questions that disempower. Encouraging questions are recommended over accusatory questions. When solving problems, it is important to ask useful, systematic, insightful questions while being a good listener. Questions should focus on learning and developing new perspectives rather than just finding answers. Reflecting on what was learned from previous questions can help determine the next questions to ask.

1. The Power of Questions

3. • How can use questions to be more effective I am?
• What problem I have ever experienced because I did not ask questions?
• Am I able to say “ I DON’T KNOW”?
• What questions do I ask to help people around me to learn?
• What biggest achievement in my live (personal / professionally ) because I
asked great questions?

4. How “open Questions” help to achieve your objective
• How do you feel about the project thus far?
• What have you accomplished so far that you are most pleased with?
• How would you describe the way you want this project turn out?
• Which of these objectives do you think will be easier to accomplish?
Which will be the most difficult?
• What will be the benefits to our hotels if we can meet all those
objectives? To the company? Our Team and You personally.
• What key things need to happen to achieve the objectives, what
support do you need to ensure success?

5. Why we should ask wrong questions - Questions that disempower
• Why are you behind schedule?
• What is the problem with this project?
• Who is not keeping up?
• Don’t you know better that that?

6. Why don’t we ask encouraging and empowering Questions
• What are the advantage and disadvantages you see
on the suggestions?
• Can you more fully describe your concern?
• What are your goals?
• What are a few options for improvement?
• What you will commit to do by when?

7. What questions to be asked when solving problem?
• Thoughtful questioning - must be able to ask useful,
systematic and insightful questions
• Self- directedness - It is important that individual ask
questions for personal and professional improvement
• Learning orientation – learning from others, while working
on a group to find best solutions
• Deep listening – a great questions come from great listener
for problem solving
• Confidence and well-being – all participants should feel that
they have something important to share

8. Questions for reflection
• Am I focusing on questions rather than answers when solving
problem?
• How can I determine whether technical or adaptive problem?
• Do I sue different kind of question in different situations?
• Do I reflect on what has been asked and learned before asking new
questions?
• DO I ask fresh questions to develop new perspectives and challenge
assumptions?
• How can I generate more creative alternatives, actions and
strategies with my questions?

9. www.ArchipelagoInternational.com

10. www.ArchipelagoInternational.com