This document provides information about services available at the post office and bank. At the post office, you can buy stamps, mail letters and packages, and send mail through different delivery methods like regular surface mail or air mail. Mail can be sent as first-class mail or priority mail depending on weight. You can also opt for registered mail or prepaid first-class mail. The post office also offers services like paying bills, exchanging currency, applying for passports, and buying phone cards. At the bank, common transactions include depositing and withdrawing money, checking balances, and obtaining a loan or transferring funds. Proper identification and proof of address are required for certain transactions at both locations.

2. AT THE POST OFFICE
letter
stamp
package/parcel
mailman/
postman

3. TYPE
Mail (n.) the system used for sending letters
and packages from one person to another
SURFACE MAIL
AIR MAIL

4. WEIGHT
Fisrt-class mail
≤ 15.99 ounces
(≤ 453 grams)
Priority mail
≥ 15.99 ounces
(≥ 453 grams)

5. OTHERS
registered mail
prepaid first class mail
that is recorded by the
post office before being
sent and at each point
along its route to
safeguard against loss,
theft, or damage.

6. NORMAL VS. SPECIAL
DELIVERY

7. AT THE POST OFFICE
pay bill
(electricity/telephone/...)
Exchange currency

8. AT THE POST OFFICE
Apply for a passport
buy telephone cards
Top up

9. Fill in the blanks
• a Can I have ten first class stamps, please?
• b I'd like to open a bank account.
• c How much is it to send this letter to Mexico?
• d I need to order a new cheque book,
• e I'd like to check my balance, please.
• f I'd like to send this parcel by registered mail.
• g I'd like to send this letter special delivery,
please.

10. IN THE BANK

11. DEPOSIT
TAKE OUT THE MONEY
CHECKBOOK

13. borrow money  loan (n.)
transfer money

15. Passport employer
driving
license
name
• We need proof of your identity, so that means
your passport, of course, and one other form of
ID such as your driving license ... or, if you have
one, an ID card is fine. We also need proof of
where you live, so something official with your
name and address on ... a telephone or electricity
bill, for example, or if you rent, then your rental
contract showing your name and address. Oh,
also, if you are a student we need a letter from
your school, or, if you have a job, then a letter
from your employer.
rental
contract
ID card school address