The Metamorphosis of the Records Manager ARMA mrt 2014
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The document discusses how the role of records managers is changing in the 21st century due to trends like new government outlooks, the network society, mobile technologies, and big data. It presents a model for information management and gives examples from the municipality of Almere, including their information architecture program and big data project. The document reflects on how the "crisis of information" may dissolve traditional roles and identities, with records managers taking on more specialized roles in the future to address issues like records quality, architecture, auditing, security, and privacy.
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The Metamorphosis of the Records Manager ARMA mrt 2014
- 1. The Metamorphosis of the Records Manager Frans Smit Municipality of Almere The Netherlands
- 3. What about us in the 21st century? • New outlook on Government • The Network Society • Mobile, Cloud, Big Data • Supply Chains
- 9. Some things help to understand • Information Management • Architecture (enterprise, information, application) • Total Quality Management • Maturity Levels • Information Governance • The Records Continuum
- 11. Strategy Structure Operations Business Information Communication Technology THE AMSTERDAM 9-SQUARE MODEL FOR INFORMATION MANAGEMENT
- 17. Almere
- 18. Local examples • Information Architecture (2010 -) • Information Governance program (2012- ) • Big Data project
- 21. Governance Program • Main products: • Information surveys • Procedures and guidelines • Trained staff • Main goals: • Raising Awareness and Leadership • Gaining transparency • Character: • Multidisciplinary • Risk-oriented
- 22. Who are involved? • CIO, CEO, CCO • Managers • Risk managers • Information managers • Records Managers • Controllers • Business Process consultants • Information Architects • ICT staff • Training staff • Working staff in business processes
- 26. Reflections on present and future • The crisis of information • Information Theory and Information Philosophy • Mutations in Culture • Crisis and stability • Murmuration • Divergent Thinking • New Combinations
- 27. The Crisis of Information • Records can consist of everything and can be everywhere • No general definition, concept and perspective of information • Information: the Fourth Revolution (Luciano Floridi)
- 28. Information Theory + Semantics = Information Philosophy • Charles Babbage and Lady Byron • Alan Turing and Claude Shannon • Luciano Floridi • General Philosophy of Information • Informational outlook on life • Information Ethics
- 29. Alessandro Baricco and the New Landscape • Surfing new landscapes • Destroying all traditional borders of culture, of professions • WHY is not important anymore • Connection and correlation are important • No transformation but mutation
- 31. … identities dissolve and merge … • Everybody will be a records manager? • Everybody will be an archivist? • Nobody will be THE records manager anymore! • Nobody will be THE archivist anymore!
- 32. Maybe we are here
- 35. “Us and Them” might become … • Records Quality Manager • Records Architect • Records Controller • Records Auditor • Records Security Officer • Records Privacy Officer • Etcetera ….
- 36. • Thank you for your attention! • Frans Smit, • info@fpsmit.nl • http://www.ica.org/14927/speakers/frans-smit.html • Linkedin: fpsmit
- 37. Thank you to our Program Education Session Sponsor