Medical Institution’s Staff Motivation through Satisfying Their Needsinventionjournals
In the context of the external marketing for staff, the primary goal is that the hospital attracts the interest of potential new employees on the competitive market. For that purpose an employer’s own individual brand, if possible, should be created. The desired positive effect may be achieved by contemporary marketing tools attractive for the target group. In the process of staff recruitment, due to the lack of candidates, the requirements for the new jobs are often degraded. The less choice however does not mean that no selection is to be made. When a new employee is interested in and has chosen a given organisation it is of great significance to achieve integration during the period of induction. This includes the professional as well as the personal and social integration. Clearly expressed efforts in the sensitive induction period are a key precondition for the long-term emotional connection between any (new) employee and the organisation. Also with the individual support in the context of staff development it is possible to attract new employees and to retain the existing ones. Another aspect is the respectful situational or flexible management of employees to which the modern management and the human resources management shall actively devote to. The survey was conducted among 100 medical specialists and administrative employees in the period January – December 2016 at the Medical Complex Doverie, Sofia City, Bulgaria.
Medical Institution’s Staff Motivation through Satisfying Their Needsinventionjournals
In the context of the external marketing for staff, the primary goal is that the hospital attracts the interest of potential new employees on the competitive market. For that purpose an employer’s own individual brand, if possible, should be created. The desired positive effect may be achieved by contemporary marketing tools attractive for the target group. In the process of staff recruitment, due to the lack of candidates, the requirements for the new jobs are often degraded. The less choice however does not mean that no selection is to be made. When a new employee is interested in and has chosen a given organisation it is of great significance to achieve integration during the period of induction. This includes the professional as well as the personal and social integration. Clearly expressed efforts in the sensitive induction period are a key precondition for the long-term emotional connection between any (new) employee and the organisation. Also with the individual support in the context of staff development it is possible to attract new employees and to retain the existing ones. Another aspect is the respectful situational or flexible management of employees to which the modern management and the human resources management shall actively devote to. The survey was conducted among 100 medical specialists and administrative employees in the period January – December 2016 at the Medical Complex Doverie, Sofia City, Bulgaria.
Assembling Your Staff
The practice of medicine is by far one of the most important fields in which people can work. Taking care of peoples health is such an important profession that it should have only employees who take pride in their job and want to come to work each week
A study on reward and recognition program 2016Anand Yogesh
“People may forget words; People may forget actions; but people will always remember Respect, Recognition & Appreciation given to them publicly for their contributions....”
A STUDY ON EMPLOYEE RETENTION IN EDUCATION SECTOR IN INDIAIAEME Publication
The research project entitled ‘Employee retention’ is an attempt to understand the opinion and attitudes of the various categories of employees of the SriSairam Hr. Sec. School, Prof Dhanapalan College for Arts and Science, Sri Krishna Engineering College towards the employee retention in the institution. It is important to explore factors which contribute with the retention of employees in this period of employee shortages and increased service demands in the field of education sector. This inquiry however was delimited to one of the branches of a fast growing private college which offer health science programs wherein all the teaching personnel are the respondents.
Are employees happy working for your home care agency? Follow these tips to ensure you keep them engaged and learn how to retain them for years to come.
Assembling Your Staff
The practice of medicine is by far one of the most important fields in which people can work. Taking care of peoples health is such an important profession that it should have only employees who take pride in their job and want to come to work each week
A study on reward and recognition program 2016Anand Yogesh
“People may forget words; People may forget actions; but people will always remember Respect, Recognition & Appreciation given to them publicly for their contributions....”
A STUDY ON EMPLOYEE RETENTION IN EDUCATION SECTOR IN INDIAIAEME Publication
The research project entitled ‘Employee retention’ is an attempt to understand the opinion and attitudes of the various categories of employees of the SriSairam Hr. Sec. School, Prof Dhanapalan College for Arts and Science, Sri Krishna Engineering College towards the employee retention in the institution. It is important to explore factors which contribute with the retention of employees in this period of employee shortages and increased service demands in the field of education sector. This inquiry however was delimited to one of the branches of a fast growing private college which offer health science programs wherein all the teaching personnel are the respondents.
Are employees happy working for your home care agency? Follow these tips to ensure you keep them engaged and learn how to retain them for years to come.
Resume for Dawn Wright 2017. Healthcare administrator seeking new position in a mutli site setting. Medical Office Operations. Business Development. Process Improvement.
Healthcare administrator seeking new opportunity in practice management for multi site operation. Business development, process improvement, staff management. dawnwrightatx@gmail.com
Retaining employees is one of the core HR functions.
To understand how we should improve retention, we must look into the reasons why people leave their employments.
Employee retention is one of the ‘Global headaches’ of many Organisation as well as Recruiters. Hiring without any expansion is showing the in effectiveness of talent acquisition. There are many internal/external factors which would be adversely affect the employee retention.
During my tenure with last Company, I have seen a lot of employees were leaving the Organisation on a rapid way. Finally I came to know that, we can reduce the attrition on a handsome margin if we looking in to the following very sincerely.
Employee retention is one of the ‘Global headaches’ of many Organisation as well as Recruiters. Hiring without any expansion is showing the in effectiveness of talent acquisition. There are many internal/external factors which would be adversely affect the employee retention.
During my tenure with last Company, I have seen a lot of employees were leaving the Organisation on a rapid way. Finally I came to know that, we can reduce the attrition on a handsome margin if we looking in to the following very sincerely.
The human resource who is working in a Health and Social Care organization are also major part of the business as they work as pillars for the firm. Sample Report on Personal And Professional Development
Running head NURSING CAREER PLANNING .docxtoltonkendal
Running head: NURSING CAREER PLANNING
NURSING CAREER PLANNING 11
Nursing career planning
Student name
Institution Affiliation
Nursing Career Planning
Individual career planning is essential in the transitional journey from being a student to becoming a professional in your chosen career. I can imagine that it will be challenging as a nursing student to transition from school to the practice setting, but with perseverance, guidance and mentoring from fellow nurses and nurse managers my professional development will be successful. In this paper, I will discuss how I will transition as a nursing student into the nursing profession in my home state of Florida and outline my goals for lifelong learning, career development and advancement. Additionally, the paper will discuss how I will aim to achieve balance including the stressors and challenges that I may encounter in both my professional and personal life.
Transition To Nursing Profession
Each qualified and registered nurse needs to assume an essential part in the nursing profession. Individual responsibility and due ingenuity is principal. Along these lines, one ought to arrange as needs be for self-awareness and improvement lifelong learning by taking part in testing undertakings and reports that will make somebody progress in his profession. I will have a consistent professional improvement that will be indicated by expert inputs and occupation examinations directed at the work environment every year. I will involve myself in challenging activities and undertakings to help me in developing and building up the professional skills and knowledge (Feldman, 2003, p. 38). At last, in all the professional practices and viewpoints, I ought to be guided by the rule of genuineness and integrity as per the nursing codes. I ought to work decently with no inclinations and have an interest in feedback, as this is the thing that shows me areas of weakness and strengths for professional development (Drucker and Institute, 2013, p. 13). I will be guided entirely by the nursing code of practice, ethical codes and work standards as outlined by the National Council of State Boards of Nursing.
I have to take into consideration the advancement of nursing as a profession to only my personal development. In each angle, I ought to further my studies so that I can do research in specific areas that will add the fund of knowledge in nursing and improve evidenced-based practice in the clinical settings. Every one of the components where I feel that I am knowledgeable and skilled I should record it as a strength and for weaknesses I will indicate them as areas for improvement. As a nurse I need to collaborate with others since I cannot work alone to improve the profession but also it will provide me with a chance to comprehend themselves b ...
Employee Fairness Perception and its Effect on their Motivation Level and Tur...santo BD
Employee Fairness Perception and its Effect on
their Motivation Level and Turnover, Retention in Bangladesh.
Bangladesh Institute of Management (BIM)
Course Name: PGDHRM 2019
Batch No: Evening 03
HRM Assignment Group A
Submitted to : Sheikh Sojibur Rahman, SMC, BIM, Dhaka
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
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LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
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➢ Korean President visits Samsung Electronics R&D Center
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"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
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1. The Manager’s Retention Checklist Builds
Retention-Rich Workplaces
Managers and supervisors who possess excellent track records for retaining high-performing staff
have attained a healthy balance of helping staff achieve both organizational and personal,
professional goals
The checklist below is a guide for incorporating into daily management and supervisory practices
the best of current research for retaining top talent.
For My Staff:
I work collaboratively with each staff member to develop a personal growth plan, and I support
their acquiring new skills and provide opportunities for them to use their newly acquired
knowledge and talents.
I look for each person’s strengths and guide individuals toward fully using their best talents.
I leave as many choices as possible in how work gets done to those who perform the tasks. I
promote meaningful work by allowing employees to work on “whole tasks” whenever possible.
My staff gains a sense of accomplishment greater than when they only repeatedly perform a
single function.
I ensure all staff has the training they need to produce excellence.
I recognize and acknowledge personal achievement of each staff member at least weekly.
I provide performance feedback regularly and promptly; at regular reviews, there are no
“surprises” to my staff.
I take a personal interest in each staff member, their professional and personal growth, their
interests and passions. I assist with their being able to do more of what they love as often as
possible.
I continually clarify and update job-performance requirements and expectations.
I am aware of the resources required by my staff to produce top-quality work. I ensure adequate
resources by using my influence in the organization to obtain what’s needed.
2. I share company information regularly, and I demonstrate that I value employees’ desire to be
“in the know.”
I regularly report results of our department’s work, its impact on the customer and the company,
keeping staff apprised of how our work fits into “the big picture” of serving customers and
achieving corporate goals.
I remain open to employee ideas and fully consider all, even if they appear at first to be
impractical. I get back to the employee in a timely manner with an honest reply about whether
the idea can be implemented.
I encourage my employees to learn from other departments and managers who are willing
mentors.
I provide coaching to under-performing staff members. I appropriately reassign or terminate
employees when their skills, personal deficits or behavior have a negative impact on customer
service, company objectives or the morale of their coworkers.
I recognize these can be times of great uncertainty because of global economic shifts that may
impact our organization and industry. I allow dialogue about concerns, and provide honest input.
I seek answers when possible. I’m not afraid to say “I don’t know” when questioned about the
future.
For Myself:
I am the monitor of my own behavior, providing a role model of integrity, compassion, passion
and encouragement.
I never discuss one employee’s issues with another staff member. I keep confidences, except
when there is potential harm to the company or other staff members.
I partner with other managers for the benefit of the company, customers and our employees.
I make good use of my own coaches and mentors and their advice. When I’m unsure how to
handle a problem, I seek counsel from others before making crucial decisions.
When under pressure, I make efforts not to pass on my own doubts to my staff. I use my
coaches and mentors to learn how to better manage my own stress.
I take care of personal issues by seeking help for myself, knowing that when I am doing well I
can be the best resource to my staff members.
3. I am the advocate for my staff to my management, raising important issues that affect staff
morale, customer service and the company’s strategic objectives.
I have my own personal growth plan that includes continuously improving my managerial skills.
I keep current on professional/technical issues and marketplace changes and learn from and
pass on knowledge of my industry’s technical experts.
When approached by staff with a problem, I work hard to avoid being defensive. I listen fully and
respond honestly. I realize that problems provide an opportunity to improve the department, my
employees’ worklife and our response to customers.
I demonstrate to my staff that I am learning to balance work and home life. I set appropriate
boundaries between my company obligations and my desire to spend time and energy with my
family and friends.
Average employee turnover is 14.4% annually, according to the Bureau of National Affairs.
And, turnover rates are on the rise, the Bureau now reports; turnover also varies widely
among different industries
Yet, we can’t measure the blow to morale and increased job stress when remaining employees
are burdened with the distribution of the departed employee’s workload. We also can’t always
determine the negative impact on customer service.
Replacement costs for a departing employee are estimated at one-third of his or her salary.
Even at the former minimum wage, the cost to replace an employee is $3,700. The US
Department of Labor’s Bureau of Labor Statistics estimates average costs to replace a worker
in private industry at $13,996. (To determine an organization’s annual turnover costs, simply
multiply turnover cost by the number of annual new hires.*)
1. Value your employees, and you’ll have better business results.
Independent studies of Magnet hospitals, designated by the American Nursing
Credentialing Committee for high levels of retention and best nursing practices, show
better outcomes for patients, lower mortality rates, shorter lengths of stay and increased
patient and nurses satisfaction rates.
Turnover rates are significantly lower than non-Magnet hospitals. When taking into
account that it costs 150 percent of a nurse’s salary to replace him or her, the savings
are substantial, indeed.
4. Retention superstars also value their managers and supervisory staff, providing needed
support for them to lead well.
2. Employees who contribute to how work gets done are more engaged and
loyal.
The 2007 #1 spot on Fortune Magazine’s 100 Best Companies to Work For is Google,
which has a mere 2.7 percent turnover. Google allows its engineers to spend a portion of
their time on projects they choose.
One past winner, American Cast Iron Pipe Company, boasts the lowest turnover rate, at
only 2 percent. At ACIPCO, a Fortune Best Company for multiple years, employees are
represented on committees to ensure fair and uniform work rules, rates, apprentice
training, seniority, medical service and the charity fund distributions. And, there’s more:
Twelve employees are elected to a Board of Operatives, one is elected as clerical director,
an employee-at-large advises management on employee relations and four elected
employees are voting members on the ACIPCO board of directors. Visit www.acipco.com
for more.
From the healthcare arena, local decision-making is king at retention-superstar facility
and Magnet Award winner St. Luke’s Regional Medical Center in Boise, Idaho: “We have
shared governance in all hospital areas. People participate in decision-making,
determining what kinds of education and training they need, patient-care issues and
there’s self-scheduling in some areas.”
3. Pay and benefits matter. But you can’t “buy” true commitment.
Scan the list of the 100 Best Companies (available at www.fortune.com) and you’ll notice
a plethora of attractive employee benefits, from on-site medical/dental clinics to day care
and fitness centers.
However, it’s not the glue that holds top talent. Sixty years of research still tell us that
the true motivating environment is based in the intrinsic motivators of choice in how work
gets done, seeing results from the work performed, meaningful work and learning and
growth opportunities. Yet there’s no denying the powerful message sent by management
when it channels resources into benefits that impact the well-being of employees and
their families. Duncan Aviation, a recent 100 Best, boasts a low 6-percent turnover rate
and provides $8,000 in scholarship funds for each employee’s child.
Healthcare had to face the hard facts that nurses and nursing aides were underpaid.
Salaries have increased. However, Magnet hospitals also shine for their workplace
cultures.
5. At Boise’s St. Luke’s the belief has been: “You don’t have to pay the most. We don’t feel
we’re going to get people to come and stay because of pay . . . We want people who
want to take good care of patients.”
4. Layoffs are a last resort.
Loyalty is a two-way street. An economic downturn is where the rubber truly meets the
road. The no-layoff policy at semiconductor company Xilinx has remained intact in the
historically bad technology downturn. Employees had pay cut 6 percent; the CEO
chopped his pay by 20 percent.
Yes, management often must use layoffs to save the company. However, employees
always wonder whether there isn’t more management can do in marketing, product
development and streamlining business processes. Credibility is on the line.
5. Learning and development are priorities.
Edward Jones, which formerly held the Number One slot on the Fortune list, spends 3.8
percent of its budget on training, with employees averaging 146 hours. New brokers
receive four times as much.
“Grow your own” is how talent-short industries are bringing people into the field.
Hospitals are leading the way, with nursing school programs located right on their
campuses. Paid tuition helps lower-wage nursing assistants get their RN degrees and
move to a higher skill level.
European nations never let go of their apprentice programs, but here in the US we’ve
slacked off in many industries. What better way to have employees skilled in exactly the
methods and practices your organization needs than to train them yourselves?
6. Reputation breeds retention.
Nurses seeking a new job look to the Magnet-designated hospitals. Word is spreading
about the Eden Alternative concept of involving nursing-home patients and staff
members in how their facility operates is bringing new vitality to residents’ lives. Some of
these facilities even have waiting lists of prospective employees – in an industry with
intense staff shortages..
Magnet hospitals unabashedly promote their status. Hackensack Medical Center let the
world know on roadside billboards. Cedars Sinai handed out free phone cards to its 1,200
nurses, suggesting they call their friends and brag that they work at a Magnet hospital.
How does your organization stack up? How many job applicants are referred by current
employees? How many people visited the “careers” section of your web site after
publication in the media of an article about your company’s community-service deeds or
workplace attractors?
6. 7. Simple and lean allows people to do what they love. Work should make sense.
Beware: Younger-generation workers have even less patience for tedious processes,
unnecessary paperwork and needless bureaucracy. The key to improving productivity in
your organization may be as simple as: Get out of people’s way! Learn about lean
processes to explore how unnecessary paperwork and approvals can be eliminated.
8. The Golden Rule still rules.
Respect for employees by management is a hallmark of organizations with low turnover.
Treating employees no differently than managers expect to be treated is a cultural
imperative at organizations truly committed to their workforces. These organizations
have narrowed the traditional management-worker gap.
Most noteworthy is that employees generally pass along how they’re treated to how they
regard customers. We know, too, that losing a key customer-contact employee often
means losing the customers who depended upon them.
9. Keep people “in the know,” not in the dark.
A study at George Mason University found employees stated their three top motivators as
appreciation, being well-informed and empathy. People care deeply about their work and
want to know their efforts are helping the company and its customers.
Baptist Health Care Corporation has a “no secrets” culture in which results of customer
satisfaction, finances and employee satisfaction are shared with everyone.
10. Hire as if you could choose your family members.
We’re talking more than reference checks here. Every person who joins your organization
will impact others. Culture is a delicate thing; treat it with care. Keep current with the
best learning on interviewing methodologies, and check for consistency of applicant
values with corporate values and vision.
Spend as much time as necessary getting to know candidates – and allow them to spend
as much time in and around your organization as they’d like. Imagine you were stuck in a
snowstorm or fogged in at an airport with this person. Would they give up their last
quarters so you could get a candy bar out of the snack machine?
So to summarize what I see as effective leadership tips that you can employ today:
1. Get involved with the people of your business. See what is happening in all departments.
Get out from behind your desk. You cannot run a business just from looking at reports or
meetings.
2. Invest in training. The best companies invest in making sure their employees are trained to
compete. Product knowledge, customer service, process training and the list goes on. Make
sure you invest in yourself as well so you can lead properly.
7. 3. Get rid of “Title Ego.” Everyone has a role to play on a successful team. Leadership is
about structure and execution, no self-involved power trips. Listen from your front line
people. They have answers to help your company succeed.
The best leaders surround themselves with people who can execute on the things they can’t and
who are willing to offer their opinion. The best retention of employees comes from investing in
them both with training and respect for their performance.
You would be surprised what your employees can tell you in terms of how to improve your
business.