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The Legal Profession of the Future
Nigel Hudson
Senior Lecturer
WARNING!
THERE IS NOWHERE TO HIDE!
06 November 2018
2
06 November 2018
3
06 November 2018
4
The Legal Profession of the Past
• Didn’t maximise efficiency, ‘eat what you kill’
• Traditional roles in protected services
• Technology was not advanced
• Often considered distant by clients
• Largely unaffected by competition from other professions
• Providers of legal advice (business advice provided elsewhere)
• Unaware of ‘soft skills’
Once upon a time…
06 November 2018
5
The Legal Profession of the Future
• Focussed on efficiency and workflow
• Prepared to re-think business models, unbundle services, and
deliver results in new packages
• Proactively engaged with technology
• Understanding of clients’ regulatory concerns and pain points
• Clear on the firm’s differentiators in the wider ecosystem of legal
service providers/managers
• Business advisers not just legal advisers
• Developing ‘soft’ skills (teamwork; collaboration; strategy;
empathy; communication)
06 November 2018
6
Seth Godin: 3 key Characteristics for
Lawyers in the Future
1. Leadership
2. Connectivity
3. Solving interesting problems
06 November 2018
7
Deloitte’s “three A’s” of technology
disruption
• Automation
• Artificial Intelligence
• Analytics
06 November 2018
8
“The legal market is in a remarkable state of flux…I believe there are
three main drivers of this change: the ‘more-for-less’ challenge,
liberalization, and technology (by which I mean information
technology”
Susskind, R.E. Tomorrow's lawyers: An introduction to your future
2017
“the most significant competition for solicitor firms serving
consumer/retail markets will come from generalist legal businesses
with wide practice scope.”
The Law Society of England and Wales The Future of Legal Services,
2016
06 November 2018
9
Areas where legal tech is already making an
impact
• Document assembly systems
• Online deal rooms and case rooms
• Predictive case analysis
• Virtual courts
• Online dispute resolution
06 November 2018
10
Some things you may have heard mentioned
• Artificial Intelligence
• Smart Contracts
• Blockchain (distributed ledger)
• Predictive Analysis
• Bots
• Natural Language Processing (‘NLP’)
• Machine Learning (‘ML’)
• Document Automation and Analysis
• Legal Spend Analytics
• Managed Legal Services (‘MLS’)
06 November 2018
11
Areas of work affected
• Document review in litigation
• Due diligence work
• Routine contract drafting
• Rudimentary legal research
06 November 2018
12
New areas of work
• Legal risk management (i.e. Dispute avoidance rather than dispute
resolution)
• Project and product managers
• Data scientists
• Process analysts
• Knowledge engineers
• Systems engineers
• Legal technologists
06 November 2018
13
Allen & Overy's Fuse platform to support
companies in three core areas
• Legal tech: technology supporting legal advice, law firms and in-
house legal functions;
• Regtech: technology supporting regulatory compliance; and
• Dealtech: technology that transforms how companies and financial
institutions transact and negotiate deals with each other
06 November 2018
14
Richard Susskind
06 November 2018
15
Susskind’s 4 capabilities of humans
• Cognitive (creativity, innovation, strategic insight)
• Affective
• Manual
• Moral
06 November 2018
16
Susskind’s 12 Future Roles
• Craftspeople (talented and expert individuals who can undertake
tasks that can be sourced in no other ways, not even by highly
capable machines)
• Assistants (individuals who are knowledgeable and skilled in their
particular professions but are not experts)
• Para-professional (provide services with the support of standard
processes and systems)
• Empathisers (wise, empathetic, discipline-independent individuals)
• R&D workers (keeping up to date with specialist areas of
knowledge and developing new capabilities, techniques and
technologies to develop new capabilities)
• Knowledge engineers (designing and developing models of
knowledge that can be delivered in innovative ways)
06 November 2018
17
Susskind’s 12 Future Roles
• Process analysts (decomposing professional work into constituent
tasks and sourcing these tasks in new ways)
• Moderators (overseeing communities of experience and providing
quality control)
• Designers (experts in online provision, conceiving and designing
online systems)
• System providers (providing the online platforms for profit or non-
profit)
• Data scientists (capturing and analysing large bodies of
information with the intent of identifying correlations, trends and
causal insights)
• Systems engineers (developing the machines and systems that
generate practical expertise)
06 November 2018
18
Some things you now know about
• Artificial Intelligence
• Smart Contracts
• Blockchain (distributed ledger)
• Predictive Analysis
• Bots
• Natural Language Processing (‘NLP’)
• Machine Learning (‘ML’)
• Document Automation and Analysis
• Legal Spend Analytics
• Managed Legal Services (‘MLS’)
06 November 2018
19
Major Players: Artificial Intelligence
• RAVN https://www.ravn.co.uk/
• IBM Watson https://www.ibm.com/watson/index.html
• ROSS http://www.rossintelligence.com/
• Neota https://www.neotalogic.com/
• Kira https://kirasystems.com/about
• Luminance https://www.luminance.com/
06 November 2018
20
Major Players: Predictive Analysis
• Ravel http://ravellaw.com/
• Elexirr http://www.elexirr.com/#page-top
06 November 2018
21
Major Players: Blockchain
• Hyperledger https://www.hyperledger.org/
• Clause http://www.clause.io/
• Agrello https://www.agrello.org/
• Etherparty https://etherparty.io/
06 November 2018
22
Major Players: Document Automation and
Analysis
• Thomson Reuters http://www.contractexpress.com/
• Leverton https://leverton.ai/
06 November 2018
23
Major Players: Responsive Bots
• DoNotPay http://www.donotpay.co.uk/signup.php
• Elexirr http://www.elexirr.com/#page-top
• bot.nerdic https://bot.nerdic.co/
06 November 2018
24
Major Players: Legal Spend Analytics
• Clocktimizer https://www.clocktimizer.com/
• Bright Flag https://brightflag.com/
• Legal Decoder https://www.legaldecoder.com/
06 November 2018
25
What skills are required?
Digital
• Microsoft Office
• Legal research (Westlaw and
LexisNexis)
• 'Wireframing' Process analysis
as part of routinisation
(Decision Trees)
Human
• Emotional intelligence
• Critical thinking
• Strategic decision making
• Communities of Experience
06 November 2018
26
Time for a Digital Skills Audit?
• Information Technology
– Data bases
– Data collection
• Media and Communication
– Office Media
– Social Media
– Professional Media
• Intellectual (Legal) Technology
– Automation
– Artificial Intelligence
– Analytics
06 November 2018
27
Time for a Digital Skills Audit?
• Information Technology
– Data bases
– Data collection
• Media and Communication
– Office Media
– Social Media
– Professional Media
• Intellectual (Legal) Technology
– Automation
– Artificial Intelligence
– Analytics
06 November 2018
28
Time for a Digital Skills Audit?
• Computer Technology
– Process design
– Systems design
– Coding
• Digital Citizenship
– Social and Professional Responsibility
– Confidentiality
– Data Protection
06 November 2018
29
Some useful resources
• ‘Legal Technology’ digital magazine:
https://flipboard.com/@nghudson/legal-technology-trhai5b4y
• Artificial Lawyer website: https://www.artificiallawyer.com/
• Podcasts (all available on iTunes):
– Building NewLaw
– I, Lawyer
– Lawyers of Tomorrow
• Legal Geek: https://www.legalgeek.co/
06 November 2018
30
Questions?
http://www.slideshare.net/NigelHudson2
06 November 2018
31

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The Legal Profession of the Future

  • 1. The Legal Profession of the Future Nigel Hudson Senior Lecturer
  • 2. WARNING! THERE IS NOWHERE TO HIDE! 06 November 2018 2
  • 5. The Legal Profession of the Past • Didn’t maximise efficiency, ‘eat what you kill’ • Traditional roles in protected services • Technology was not advanced • Often considered distant by clients • Largely unaffected by competition from other professions • Providers of legal advice (business advice provided elsewhere) • Unaware of ‘soft skills’ Once upon a time… 06 November 2018 5
  • 6. The Legal Profession of the Future • Focussed on efficiency and workflow • Prepared to re-think business models, unbundle services, and deliver results in new packages • Proactively engaged with technology • Understanding of clients’ regulatory concerns and pain points • Clear on the firm’s differentiators in the wider ecosystem of legal service providers/managers • Business advisers not just legal advisers • Developing ‘soft’ skills (teamwork; collaboration; strategy; empathy; communication) 06 November 2018 6
  • 7. Seth Godin: 3 key Characteristics for Lawyers in the Future 1. Leadership 2. Connectivity 3. Solving interesting problems 06 November 2018 7
  • 8. Deloitte’s “three A’s” of technology disruption • Automation • Artificial Intelligence • Analytics 06 November 2018 8
  • 9. “The legal market is in a remarkable state of flux…I believe there are three main drivers of this change: the ‘more-for-less’ challenge, liberalization, and technology (by which I mean information technology” Susskind, R.E. Tomorrow's lawyers: An introduction to your future 2017 “the most significant competition for solicitor firms serving consumer/retail markets will come from generalist legal businesses with wide practice scope.” The Law Society of England and Wales The Future of Legal Services, 2016 06 November 2018 9
  • 10. Areas where legal tech is already making an impact • Document assembly systems • Online deal rooms and case rooms • Predictive case analysis • Virtual courts • Online dispute resolution 06 November 2018 10
  • 11. Some things you may have heard mentioned • Artificial Intelligence • Smart Contracts • Blockchain (distributed ledger) • Predictive Analysis • Bots • Natural Language Processing (‘NLP’) • Machine Learning (‘ML’) • Document Automation and Analysis • Legal Spend Analytics • Managed Legal Services (‘MLS’) 06 November 2018 11
  • 12. Areas of work affected • Document review in litigation • Due diligence work • Routine contract drafting • Rudimentary legal research 06 November 2018 12
  • 13. New areas of work • Legal risk management (i.e. Dispute avoidance rather than dispute resolution) • Project and product managers • Data scientists • Process analysts • Knowledge engineers • Systems engineers • Legal technologists 06 November 2018 13
  • 14. Allen & Overy's Fuse platform to support companies in three core areas • Legal tech: technology supporting legal advice, law firms and in- house legal functions; • Regtech: technology supporting regulatory compliance; and • Dealtech: technology that transforms how companies and financial institutions transact and negotiate deals with each other 06 November 2018 14
  • 16. Susskind’s 4 capabilities of humans • Cognitive (creativity, innovation, strategic insight) • Affective • Manual • Moral 06 November 2018 16
  • 17. Susskind’s 12 Future Roles • Craftspeople (talented and expert individuals who can undertake tasks that can be sourced in no other ways, not even by highly capable machines) • Assistants (individuals who are knowledgeable and skilled in their particular professions but are not experts) • Para-professional (provide services with the support of standard processes and systems) • Empathisers (wise, empathetic, discipline-independent individuals) • R&D workers (keeping up to date with specialist areas of knowledge and developing new capabilities, techniques and technologies to develop new capabilities) • Knowledge engineers (designing and developing models of knowledge that can be delivered in innovative ways) 06 November 2018 17
  • 18. Susskind’s 12 Future Roles • Process analysts (decomposing professional work into constituent tasks and sourcing these tasks in new ways) • Moderators (overseeing communities of experience and providing quality control) • Designers (experts in online provision, conceiving and designing online systems) • System providers (providing the online platforms for profit or non- profit) • Data scientists (capturing and analysing large bodies of information with the intent of identifying correlations, trends and causal insights) • Systems engineers (developing the machines and systems that generate practical expertise) 06 November 2018 18
  • 19. Some things you now know about • Artificial Intelligence • Smart Contracts • Blockchain (distributed ledger) • Predictive Analysis • Bots • Natural Language Processing (‘NLP’) • Machine Learning (‘ML’) • Document Automation and Analysis • Legal Spend Analytics • Managed Legal Services (‘MLS’) 06 November 2018 19
  • 20. Major Players: Artificial Intelligence • RAVN https://www.ravn.co.uk/ • IBM Watson https://www.ibm.com/watson/index.html • ROSS http://www.rossintelligence.com/ • Neota https://www.neotalogic.com/ • Kira https://kirasystems.com/about • Luminance https://www.luminance.com/ 06 November 2018 20
  • 21. Major Players: Predictive Analysis • Ravel http://ravellaw.com/ • Elexirr http://www.elexirr.com/#page-top 06 November 2018 21
  • 22. Major Players: Blockchain • Hyperledger https://www.hyperledger.org/ • Clause http://www.clause.io/ • Agrello https://www.agrello.org/ • Etherparty https://etherparty.io/ 06 November 2018 22
  • 23. Major Players: Document Automation and Analysis • Thomson Reuters http://www.contractexpress.com/ • Leverton https://leverton.ai/ 06 November 2018 23
  • 24. Major Players: Responsive Bots • DoNotPay http://www.donotpay.co.uk/signup.php • Elexirr http://www.elexirr.com/#page-top • bot.nerdic https://bot.nerdic.co/ 06 November 2018 24
  • 25. Major Players: Legal Spend Analytics • Clocktimizer https://www.clocktimizer.com/ • Bright Flag https://brightflag.com/ • Legal Decoder https://www.legaldecoder.com/ 06 November 2018 25
  • 26. What skills are required? Digital • Microsoft Office • Legal research (Westlaw and LexisNexis) • 'Wireframing' Process analysis as part of routinisation (Decision Trees) Human • Emotional intelligence • Critical thinking • Strategic decision making • Communities of Experience 06 November 2018 26
  • 27. Time for a Digital Skills Audit? • Information Technology – Data bases – Data collection • Media and Communication – Office Media – Social Media – Professional Media • Intellectual (Legal) Technology – Automation – Artificial Intelligence – Analytics 06 November 2018 27
  • 28. Time for a Digital Skills Audit? • Information Technology – Data bases – Data collection • Media and Communication – Office Media – Social Media – Professional Media • Intellectual (Legal) Technology – Automation – Artificial Intelligence – Analytics 06 November 2018 28
  • 29. Time for a Digital Skills Audit? • Computer Technology – Process design – Systems design – Coding • Digital Citizenship – Social and Professional Responsibility – Confidentiality – Data Protection 06 November 2018 29
  • 30. Some useful resources • ‘Legal Technology’ digital magazine: https://flipboard.com/@nghudson/legal-technology-trhai5b4y • Artificial Lawyer website: https://www.artificiallawyer.com/ • Podcasts (all available on iTunes): – Building NewLaw – I, Lawyer – Lawyers of Tomorrow • Legal Geek: https://www.legalgeek.co/ 06 November 2018 30

Editor's Notes

  1. Data processing Due dilligence Risk assessment Document analysis