THE EVOLUTION OF WORK: MAXIMIZING VIRTUAL WORKKelly Services
The Evolution of Work is an ebook series that will look at trends that are reshaping today’s workplace to help you understand how they will affect your work, how you secure
work, and ultimately, your career path.
DBS Office Business Center is the pioneer in Business Centers in India. DBS offers flexible, customized office solutions, stylish, fully furnished and equipped - flexible enough to suit your specific needs.
U.K. Enterprise Increases Competitiveness with Collaboration Capabilities
Top Right Group increased efficiency of distributed workforce with Jabber, TelePresence, and contact center solution
The Digital Workplace - Building a more productive digital work environment s...Oscar Berg
It's time to take employee productivity and digital working seriously. The Digital Workplace is an approach that helps you build a more productive digital work environment - service by service.
THE EVOLUTION OF WORK: MAXIMIZING VIRTUAL WORKKelly Services
The Evolution of Work is an ebook series that will look at trends that are reshaping today’s workplace to help you understand how they will affect your work, how you secure
work, and ultimately, your career path.
DBS Office Business Center is the pioneer in Business Centers in India. DBS offers flexible, customized office solutions, stylish, fully furnished and equipped - flexible enough to suit your specific needs.
U.K. Enterprise Increases Competitiveness with Collaboration Capabilities
Top Right Group increased efficiency of distributed workforce with Jabber, TelePresence, and contact center solution
The Digital Workplace - Building a more productive digital work environment s...Oscar Berg
It's time to take employee productivity and digital working seriously. The Digital Workplace is an approach that helps you build a more productive digital work environment - service by service.
In Part 1 of our Hero’s Journey, you learned how today’s organisations are preparing for the digital future...by choosing technologies, mapping change, and getting their teams ready. In Part 2, you rode shotgun as our hero hit the road - forging alliances and partnerships with interested parties along the way.
Now it’s time for the third act.
As with the conclusion of any great story, ours concludes with our hero reaching his goals and returning home - changed. Not to continue his or her old life...but to start a new one.
Because, the journey to the digital workplace isn’t a voyage of geography, it’s a voyage of transformation and adoption. And it’s a journey that has more in common with the Greek myths than your daily commute.
Your digital transformation is a narrative of big ideas, strategic planning, and decisive actions that will bring real change. And just as the classical stories gave rise to new organising principles - collaboration across cultures, shared stakes in a joint enterprise, democratic decision making - the improvements of digital transformation are more than incremental. They’re a paradigm shift.
To learn how it’s done, let’s embark on the last leg of our hero’s journey… and learn not just the way digital technology transforms our workplaces and drives user adoption, but how we can make the best of those transformations and maximise on this adoption.
Planning your Digital Workplace: A Systems-Based Planning ApproachChristian Buckley
When deploying a “Digital Workplace,” where do you begin? What is needed is an iterative, strategic, and systems-based approach of identifying core challenges at the team and company level, working with key stakeholders to identify appropriate strategies, building a solution using a scalable, repeatable, and sustainable change model. This approach drives stakeholder engagement, and ensures a more holistic solution that aligns with the needs of the business at every level. In this presentation, we walk through a systems-based planning approach for Enterprise Collaboration. Topics will include:
--Engaging leaders in a systems analysis, identifying high-priority needs and challenges
--Outlining a set of targeted and strategic actions based on common customer scenarios
--Developing an implementation plan to support successful operational and improvement strategies
The intent of this presentation is to help organizations incorporate systems-based planning into their Digital Workplace planning processes, using real-world customer examples, and to receive tips on how to fold these best practices into their own strategies.
Explores the need to think beyond how technology affects work practice, and look at the recursive interdependencies between technology and organisational structure, organisational culture, and business model. Presented at the Intranets 2015 Conference in Sydney in May 2015, hosted by Step Two.
The hybrid workplace model is a type of work environment that combines aspects of remote working and in-office working. In this workplace, all employees have the freedom to choose where and when they work, dividing their time between working from home.
Visit: https://app.wurkr.io/public/user-signup
The first in a series of 3 guidebooks outlining how to start your journey towards a digital workplace.
All stories have a beginning, a middle, and an end. And it’s no different for business stories, like your journey towards the digital workplace and its epic conclusion of connected collaboration for all.
The digital workplace means more than “going digital”. It’s a complete transformation of how your organisation interacts... both internally and with the outside world. It’s about faster, better, information flows which lead to quicker, more informed decision making.
A framework for technology adoption through employee experienceRebecca Jackson
Presented at the Digital Workplace Summit in Melbourne on February 13 2019. #DigitalWorkplace19
- Taking digital employee experience from start-up to scale up
- Connecting technology to your needs and values through 'building blocks'
- Delivering a framework that supports long-term governance
The digital workplace encompasses a broad range of applications and mode of communication. Here are 6 broad points on the trends surrounding the digital workplace.
Shaping your Employee Experience through Design ThinkingSara Coene
We define employee experience as seeing the world through the eyes of our employees and staying connected to their wants and needs, so they are committed to the larger business goals and results.
As the war for talent heats up, many companies have appointed a Head of Employee Experience and are developing a strategy to create an employee experience which takes into account the physical environment employees work in, the tools and technologies that enable their productivity, and learning to achieve their best at work.
HR leaders are leading this effort by reaching outside of the HR function to partner with Marketing and Internal Communications in order to create one seamless employee and customer experience. Making the workplace an experience allows companies to embed their culture and values in the workplace and use this to recruit and retain top talent.
In this slideshare you learn about employee experience, why it is so important to put your people first and what the (new) role of HR is.
Sara Coene is Organisational Change Coach, Employee Experience Designer and Design Thinking Facilitator supporting organizations and leaders in their change, with strong focus on team dynamics and development, using co-creation, visual design tools and insights from behavioral science. She is currently working as strategy designer & managing partner at Bedenk, a Belgium based business creativity agency making organizations futureproof.
What does a digital workplace look like? (Keynote presentation from IKO confe...James Robertson
The Innovations in Knowledge Organisation (IKO) conference in Singapore brought together a wide range of practitioners to explore practical solutions. This closing keynote by James Robertson from Step Two shared key definitions, themes from the conference and practical examples.
Digital Employee Experience from Start-Up to Scale-UpRebecca Jackson
Rapid growth at NEXTDC meant that the few small digital workplace solutions that were in place were no longer suitable. Taking a green-fields view they have been building a holistic digital workplace centred around employee experience.
This presentation covers the different aspects of NEXTDC’s digital workplace built around Office 365 including Yammer, SharePoint, Intranet and Skype for Business.
STRATEGY & SUCCESS WITH MICROSOFT 365: Practical Tools & Techniques For Strat...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Topics will include:
• Aligning with the Microsoft Roadmap
• Planning & Implementing For Scale
• Aligning With Industry Trends
• Pro-Active Planning (Estimates, Roadmaps, Adoption, Etc.)
• Visualizing & Communicating Better (Many Tips & Tricks)
In Part 1 of our Hero’s Journey, you learned how today’s organisations are preparing for the digital future...by choosing technologies, mapping change, and getting their teams ready. In Part 2, you rode shotgun as our hero hit the road - forging alliances and partnerships with interested parties along the way.
Now it’s time for the third act.
As with the conclusion of any great story, ours concludes with our hero reaching his goals and returning home - changed. Not to continue his or her old life...but to start a new one.
Because, the journey to the digital workplace isn’t a voyage of geography, it’s a voyage of transformation and adoption. And it’s a journey that has more in common with the Greek myths than your daily commute.
Your digital transformation is a narrative of big ideas, strategic planning, and decisive actions that will bring real change. And just as the classical stories gave rise to new organising principles - collaboration across cultures, shared stakes in a joint enterprise, democratic decision making - the improvements of digital transformation are more than incremental. They’re a paradigm shift.
To learn how it’s done, let’s embark on the last leg of our hero’s journey… and learn not just the way digital technology transforms our workplaces and drives user adoption, but how we can make the best of those transformations and maximise on this adoption.
Planning your Digital Workplace: A Systems-Based Planning ApproachChristian Buckley
When deploying a “Digital Workplace,” where do you begin? What is needed is an iterative, strategic, and systems-based approach of identifying core challenges at the team and company level, working with key stakeholders to identify appropriate strategies, building a solution using a scalable, repeatable, and sustainable change model. This approach drives stakeholder engagement, and ensures a more holistic solution that aligns with the needs of the business at every level. In this presentation, we walk through a systems-based planning approach for Enterprise Collaboration. Topics will include:
--Engaging leaders in a systems analysis, identifying high-priority needs and challenges
--Outlining a set of targeted and strategic actions based on common customer scenarios
--Developing an implementation plan to support successful operational and improvement strategies
The intent of this presentation is to help organizations incorporate systems-based planning into their Digital Workplace planning processes, using real-world customer examples, and to receive tips on how to fold these best practices into their own strategies.
Explores the need to think beyond how technology affects work practice, and look at the recursive interdependencies between technology and organisational structure, organisational culture, and business model. Presented at the Intranets 2015 Conference in Sydney in May 2015, hosted by Step Two.
The hybrid workplace model is a type of work environment that combines aspects of remote working and in-office working. In this workplace, all employees have the freedom to choose where and when they work, dividing their time between working from home.
Visit: https://app.wurkr.io/public/user-signup
The first in a series of 3 guidebooks outlining how to start your journey towards a digital workplace.
All stories have a beginning, a middle, and an end. And it’s no different for business stories, like your journey towards the digital workplace and its epic conclusion of connected collaboration for all.
The digital workplace means more than “going digital”. It’s a complete transformation of how your organisation interacts... both internally and with the outside world. It’s about faster, better, information flows which lead to quicker, more informed decision making.
A framework for technology adoption through employee experienceRebecca Jackson
Presented at the Digital Workplace Summit in Melbourne on February 13 2019. #DigitalWorkplace19
- Taking digital employee experience from start-up to scale up
- Connecting technology to your needs and values through 'building blocks'
- Delivering a framework that supports long-term governance
The digital workplace encompasses a broad range of applications and mode of communication. Here are 6 broad points on the trends surrounding the digital workplace.
Shaping your Employee Experience through Design ThinkingSara Coene
We define employee experience as seeing the world through the eyes of our employees and staying connected to their wants and needs, so they are committed to the larger business goals and results.
As the war for talent heats up, many companies have appointed a Head of Employee Experience and are developing a strategy to create an employee experience which takes into account the physical environment employees work in, the tools and technologies that enable their productivity, and learning to achieve their best at work.
HR leaders are leading this effort by reaching outside of the HR function to partner with Marketing and Internal Communications in order to create one seamless employee and customer experience. Making the workplace an experience allows companies to embed their culture and values in the workplace and use this to recruit and retain top talent.
In this slideshare you learn about employee experience, why it is so important to put your people first and what the (new) role of HR is.
Sara Coene is Organisational Change Coach, Employee Experience Designer and Design Thinking Facilitator supporting organizations and leaders in their change, with strong focus on team dynamics and development, using co-creation, visual design tools and insights from behavioral science. She is currently working as strategy designer & managing partner at Bedenk, a Belgium based business creativity agency making organizations futureproof.
What does a digital workplace look like? (Keynote presentation from IKO confe...James Robertson
The Innovations in Knowledge Organisation (IKO) conference in Singapore brought together a wide range of practitioners to explore practical solutions. This closing keynote by James Robertson from Step Two shared key definitions, themes from the conference and practical examples.
Digital Employee Experience from Start-Up to Scale-UpRebecca Jackson
Rapid growth at NEXTDC meant that the few small digital workplace solutions that were in place were no longer suitable. Taking a green-fields view they have been building a holistic digital workplace centred around employee experience.
This presentation covers the different aspects of NEXTDC’s digital workplace built around Office 365 including Yammer, SharePoint, Intranet and Skype for Business.
STRATEGY & SUCCESS WITH MICROSOFT 365: Practical Tools & Techniques For Strat...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Topics will include:
• Aligning with the Microsoft Roadmap
• Planning & Implementing For Scale
• Aligning With Industry Trends
• Pro-Active Planning (Estimates, Roadmaps, Adoption, Etc.)
• Visualizing & Communicating Better (Many Tips & Tricks)
The Rise of Remote Work: Strategies and Insights | ACE TechnologiesAce Technologies
Explore the growing phenomenon of remote work and gain valuable insights and strategies for success. Discover ACE Technologies' blog post on the rise of remote work and unlock the potential of this flexible work trend for enhanced productivity and work-life balance.
Designing a people-centric workplace will give
employees a safe working environment where they enjoy their work, collaborate, stay healthy and
achieve the objectives of their organisations
Transforming workplaces and workspacesPaul Chaplin
This is the first of a series of papers we're writing to explore what's going on in workplaces and what methods can be used to draw organisations and end-users into a more constructive dialogue about people, their devices and spaces.
Metamorphosis Of The Indian Workspace | Godrej InterioShreeGodrej
Employee expectations about how and where work is done are the crux of the metamorphosis across workspaces. To know more about it, download the complete whitepaper.
GUUG FFG 2017 - DevOps for Everybody - A Workplace Strategy for the Digital AgeSchlomo Schapiro
How should our internal IT look in order to be a driving force for a company’s success in the digital age? This proposal is based on all my learnings from the previous 15 years and especially the Agile and DevOps revolution in IT. It takes the concept of a Product Development Organization to apply everywhere and provides a sure path to increase productivity and improve culture through technology. Transforming Corporate IT into a Workplace product takes internal IT out of the proverbial basement and puts it in the front of the internal value chain. Most of the standard tooling for product development also fits the Workplace product. This proposal is written for a typical company that employs both modern web technologies like G Suite and cloud services as well as traditional technologies like Microsoft Office and data centers.
These past few years have accelerated changes and disrupted how companies lead, enable, empower, and engage around communications. Leaders in corporate communications, human resources, and IT are all tackling new responsibilities and challenges in connecting with employees who no longer regularly share the same workspace and may be overwhelmed with increased communication volume, velocity, and variety.
We have been catapulted into a new employee experience paradigm, and it can be challenging to get our bearings. We now need to plan for the future, but it can be hard to consider the future when the present is filled with unique and pressing communication challenges. Yet, the future of communication may hold answers to problems we are experiencing today; it may inspire us to change and, perhaps most importantly, enable us to understand how to prepare to embrace a better one.
We have gathered leading industry experts on employee communications, intranets, the digital workplace, and employee experience to help us navigate the years ahead. Join James Robertson, a Step Two global thought leader and author on digital employee experience, Suzie Robinson, author of the popular ClearBox employee experience platforms report, and Richard Harbridge, a celebrated Microsoft MVP, as they share insight on how to better understand, leverage, and prepare for the future of employee communications.
Navigating the Inner and Outer Loops--Effective Office 365 CommunicationsChristian Buckley
Presentation from SharePoint Conference North America (#SPC18) presented in Las Vegas on 5-21-18, addressing the "which tool to use and when?" question, and the soft-skills issues at the root of the problem for most orgnizations.
ACCELERATING EMPLOYEE ONBOARDING & YOUR HYBRID WORKPLACE WITH MICROSOFT 365Richard Harbridge
As organizations begin to adjust for a post-pandemic world, many are looking to prepare for and manage the explosive growth expected in the months and years ahead. From skills development and digital excellence to process automation and connecting employees to the resources they need at the right time, the challenges ahead are considerable. Organizations are looking to better leverage Microsoft 365 and their digital workplace investments to support this talent growth by accelerating employee onboarding and digital excellence around hybrid workplace practices for flexible work and remote work.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he explores how the world of digital work has changed, how the way we work together has changed, and how SharePoint, Teams, Yammer, and more can be used to improve the onboarding and hybrid work experience.
As more employees transition to a work-from-home environment, digital workplace technology offers a vital agile setting for businesses. We show you how to create a Digital Workplace within your company, uniting technology, people, and processes using intranet software.
BT Singapore Office by M Moser Associates in Cubes MagazineChristine Ho
British Telecom has recently consolidated its real estate in Singapore and relocated to Changi Business Park, where M Moser designed its new 47,300 sqft office.
The driver behind this project was to create a unified and cohesive work culture and project BT as a world-class global technology company. The new open plan workspace on a single floor features a variety of agile and activity-based work settings. This has fostered a 'One BT' sense of identity and has increased interaction and collaboration amongst staff, whilst reducing overall real estate requirements.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
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The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
2. Activity Based Working
“Work is something you do, not
somewhere you go”.
At Microsoft Australia’s offices we
have abandoned traditional desk and
office arrangements. Instead, we have
embraced Activity Based Working,
where our people connect to their
clients and teams through computers
and smartphones and can choose
when, where and how they would like
to work each day.
Our innovative, flexible and open
workplace design provides our
people with a wide range of shared
spaces and amenities. Employees can
work from the office, from home,
from a cafe, on the move, or even
from the beach if that works for them.
Microsoft’s suite of productivity
technologies underpins our ability to
work in this way.
Microsoft believes
work is something
you do, not
somewhere you go
Why Activity Based Working?
The world of work is changing.
Globalisation, technological
advancements and the expectations
of younger generations are driving a
change in the nature of how we work.
Seven years ago, Microsoft’s Global
Executive team started a conversation
within Microsoft about the need to
ensure the sustainability and success
of the organisation in a climate of
economic unpredictability and market
evolution. Locally, we recognised the
need to develop our resilience and
organisational agility in order to
sustain our competitive advantage in
an ever changing world.
Microsoft offices around the world
started testing new ways of thinking
about work. For example, Microsoft
Netherlands moved to a
custom-designed Activity Based
Employees can work
from the office, from
home, from a cafe,
from the beach, or
even on the move
3. Working office in April 2008. Since this
time, sales in the Netherlands office
increased by 51 percent, office space
costs reduced by 30 per cent, and
employee satisfaction increased.
Here in Australia, we started a dialogue
about the challenge of defining a
successful long term strategy in the
face of continuing change. We
recognised that to continue to be the
market leader and maintain
competitive advantage, we would need
to focus on our culture and break
existing paradigms about how work
was done.
Under our old working style we were
also at risk of running out of space at
many of our Australian office locations
due to an ever growing workforce. We
knew, like other organisations, that the
majority of our people work at their
designated workspace less than 50 per
cent of their day, suggesting that
allocated workspaces and the
significant infrastructure this requires is
becoming both redundant and
unsustainable.
People spend less than
50 per cent of their
work day at their
designated workspace
4. What did Microsoft do?
We recognised our need to
challenge and rethink the nature of
work in terms of when, where and
how people work. Our approach was
founded in the three pillars of
people, place and technology.
Pillar One: People
“Microsoft has spent a lot of time
being very deliberate about our
culture and our work environment.”
Rose Clements, Human Resources
Director, Microsoft Australia
We recognised that to change the
culture in our organisation we needed
to challenge the systems, symbols
and behaviours of Microsoft Australia
by focusing on the values and
attitudes of our people.
Through a collaborative process we
developed four mental models that
our leadership team fostered in our
people: Response Ability, Genuine
Curiosity, Authentic Communication,
and Absolute Integrity. We believe
these four mental models, when they
become the norm for organisational
attitude, will drive a culture of resilience
and agility, so that we can best serve
the Microsoft purpose regardless of
the continuously evolving external
environment.
We encouraged a dialogue among
team members and their managers to
develop a clear picture of job roles in
terms of outcomes and achievement.
We asked our employees ’in your
personal and work circumstances,
when, where and how do you need to
work in order to execute the job
you’ve been employed to do’? This
way of working generates a culture
founded on true trust, empowerment
and accountability.
We recognised
the need to
challenge and
rethink the
nature of work
People, Place
& Technology
5. Pillar Two: Place
Simultaneous to the culture discussion
we were considering solutions to the
challenge of fitting our growing
workforce into the North Ryde head
office location and offices in Perth,
Brisbane and Adelaide. We engaged
with our global Microsoft counterparts
to determine how principles of Activity
Based Working could be applied.
Using a staged process, our North
Ryde office was refurbished to cater for
more and different types of space
which encouraged collaboration, such
as spontaneous meeting spaces, formal
meeting rooms, stand-up desks, floor
hubs, and a customer area showcasing
Microsoft technology on our partner
devices. All employees have access to
all spaces and people select where they
would like to work based on the activity
they are doing rather than having a
designated workspace. An entire floor
of the office was handed back to the
landlord and our floor space footprint
was reduced by 25 per cent.
People select where
they would like to
work based on the
activity they are doing
Our floor
space footprint
was reduced
by 25 per cent
6. How important is technology?
Pillar Three: Technology
The third pillar, technology, has been
a key enabler of our move to Activity
Based Working. Our technology
easily enables this way of working.
Our people simply need a computer
and an internet connection and they
can instantly work securely -
wherever they choose. The NBN will
facilitate this type of work style for a
lot more people in Australia. It will
enable an “always on when I need to
be on” capability that mobile workers
need through reliable services to get
their job done.
We have a suite of integrated
technologies and tools that our
people are using in new and
innovative ways to drive competitive
advantage. For example, we use
Microsoft Lync, our Voice Over
Internet Protocol (VOIP) technology to
manage video and
telecommunications from our
computers, which significantly reduces
traditional office phone system costs.
We also use Microsoft Lync,
SharePoint and Windows Phone to
engage in real-time virtual
communication and collaboration,
regardless of location and workspace.
In meeting rooms we use a Polycom
RoundTable to engage all participants
via the 360 degree camera.
The technology which underpins our
move to Activity Based Working is
easy to use, easy to access and is
getting sharper, smarter and better all
the time.
Lync, SharePoint,
Windows Phone and
Polycom RoundTable
bring us together
regardless of where
we are working
The technology is
constantly evolving,
getting sharper,
smarter and better
all the time
7. Challenges and lessons learnt
Challenges in transitioning to Activity
Based Working are to be expected,
but these can be overcome with a
blend of strong leadership, cultural
improvement and robust strategy.
For example, we addressed
uncertainty regarding how to get in
touch with or find people by
enhancing Outlook and SharePoint
with presence indicators. We
overcame the desire to retain
personalised workspaces by
encouraging people to decorate their
lockers and express themselves
through technology such as
SharePoint and Lync activity updates.
We addressed the need to replicate
the plaques and trophies of traditional
reward and recognition programs by
creating an application on the
Microsoft intranet called ‘SPLASH!’,
which enables employees to engage
in rich peer to peer recognition, as well
as more formal recognition via their
Windows phone or computer.
Challenges can be
overcome with a
blend of strong
leadership, cultural
improvement and
robust strategy
Personalised
lockers, screen-
savers and user
presence on
Microsoft
programs
8. What are the benefits of
Activity Based Working?
We have experienced a boost in
employee productivity, engagement
and wellbeing. Our new way of
working fosters more opportunities
for collaboration due to the ‘bump
factor’, that facilitates quicker and
more collaborative decision making,
and enables increased employee
mobility and flexibility.
“Being able to work flexibly with
Microsoft is a huge reason why I love
the company... I also have found that
my productivity is much greater.”
Melissa Dewick, Marketing Manager,
Microsoft Australia
In line with this employee sentiment,
Microsoft Australia was named ‘Best
of the Best’ in Anil Hewitt’s 2010 and
2012 Best Employers in Australia and
New Zealand.
We have significantly reduced costs in
many respects, in areas such as floor
space, recruitment agency fees and
telephone costs.
We are more environmentally
sustainable. Our carbon emissions have
decreased due to our reduced floor
space, infrastructure, and power
requirements. For example, cooling
and power costs are reduced as a result
of building design that takes advantage
of daylight, light sensors and manual air
conditioning activation. We have also
significantly reduced our paper usage
through the move towards electronic
tools for collaboration and initiatives
such as ’follow me printing’.
We have experienced
a boost in employee
productivity,
engagement and
wellbeing
9. We believe that the new way of
working at Microsoft Australia could
point to the workplace of the future,
which offers flexibility, spontaneity and
the flawless transition between the
virtual and the physical.
Benefits of this new way
of working*
10% improvement in individual
effectiveness
14% improvement in informal
collaboration
11% improvement in overall
workplace satisfaction
7% improvements in team
effectiveness
20% improvement in formal
collaboration
21% improvement in impression
on customers
Source: Microsoft global survey
*WRAF performance vs legacy sites.
Our carbon
emissions have
decreased due to our
reduced floor space,
infrastructure, and
power requirements